Interview with ‘Taylored Room Designs’ solutions to their room design needs. We then go away, put a proposal and quotation together along with some sketches to help the customer visualise what the room will look like with the new fitted furniture in place. Once the customer has confirmed they would like to proceed with the work, we go back to the customer’s property and carry out a site survey. This involves us double checking all measurements and details of the project with the customer. They sign the official documentation and pay a 50% deposit. Our lead time is six weeks from place of order as everything we provide is made specifically for each customer. At place of order, we decide on an installation date and confirm how long it will take. All items required for the installation are delivered a few days prior to the installation taking place – at this point the customer pays a further 20%. Our fitting team will arrive between 8am and 9am on the agreed date, put dust sheets down and crack on with the work. I personally oversee every job we do, so visit site every day of the installation. Once the work has been completed, I walk the customers round to make sure they are happy Tell us a little about the background of your with everything. They then sign a completion business? certificate and pay the final 30%. I originally came from a bespoke furniture designing and manufacturing background that What does your company particularly specialise incorporated interior design. Just over 20 years in? ago I moved into the fitted furniture design world. We specialise in fitted wardrobes – both sliding Having practical experience really helps me to door and hinged door – in standard bedrooms, develop inspirational yet realistic designs. I have but also in loft rooms. Fitted home office furniture, worked with several larger companies within utilising understairs storage, built in units in living the industry over the years. I then had a major room and dining rooms and kitchen refurb. personal life event which really made me focus on Everything we create is made to measure, so no what I really wanted out of life – what would my matter what space needs maximising we can true contribution be. create it. We have a large range of styles and I have always had a passion for small local colours so they’ll be something to suit everyone. businesses - there really is nothing better than getting that personal touch from a company What type of projects do you get most excited who truly cares about their service and quality about? of product. So, I started Taylored Room Designs. I love a challenge! So, customers with unique Everything we create is bespoke and unique to requirements that our flexibility, creativeness each and every customer. We use high quality UK and bespoke approach allows us to solve – that’s based manufacturers as much as possible and pretty exciting! have an excellent installation team. I personally project manage every job we undertake from Why should Hamptons clients choose Taylored start to finish. We live to complete an excellent Room Designs for their home improvement? job for all our customers so they will come back to We want to use our skills in and passion for design us time and again and we’ll be a real asset to our to add value to our local community, by providing community. inspirational and practical fitted furniture designs for any room in the house. Our designs will make What is your customer process from receiving the most of the space and utilise storage. All our that first enquiry? designs are unique and made to measure for We would first arrange a free, no obligation design every customer, using top quality materials that consultation at the customer’s property, to take are built to last. So let us help make your house measurements, discuss their requirements and your home. talk through various options on how we can provide
www.tayloredroomdesigns.co.uk
