A SPECIAL } } { {WOMAN ONTRIBUTE THE RISE
MELISZA YOU ARE CAMPOS ENOUGH. BY NICOLE HEROUX WILLIAMS I PHOTOS BY NSP STUDIO
Tell our audience about who Melisza Campos is and where she came from? I am a mom of three awesome kids, a wife, daughter, sister and friend. I work for one of the best food retailers in the world and am a master facilitator for a world-class training organization. I am constantly driving out my inner self-critic (because it’s real and always there) to take on challenges with fierce ambition, fun and focus. My purpose is to focus on love, elevating others, boldness, and excellence to empower my family, organization, and other people to make the world a better place. I came from an amazing family that always has lifted me up, and I try to create that for my husband and kids. What makes you hustle? I value excellence, which means I take ownership for what I do and dream. You can’t have one without the other. As a Latina, I hustle to impact our community in small ways, and to lift others, particularly people of color, with me. How did you end up as the Priority Owner for Incredible Customer Service for Wegmans for Rochester NY Metropolitan Area? I have had a deep love for Wegmans for many years, and I was all in when I came on board.
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ROCHESTER WOMAN ONLINE : OCTOBER EDITION 2021
In my roles in marketing and operations, I always focused on doing the right thing for our people and customers, and I think that was noticed. I was willing to be humble, dive into a new industry, not be the expert, understand the operation, and be curious. It was extremely difficult to do this when I was an expert in my field of human development and facilitation.
human will be the ones that thrive. It’s so exciting to work on a place of strength for the company. How do you balance work and life responsibilities, being a female leader? There is absolutely no such thing as balance, because life is dynamic and unpredictable. It’s about compromise and aligning your actions with what’s important to you. I live by the quote from Jocko Willink, “Discipline is freedom.” I focus on simplifying life so I can do more and enjoy precious time with family. I try to make it easier to put food on the table, still find time for our family to connect and experience life as a unit, and exercise to stay sane. Who inspires you to live your best life? My husband; he is one of the most incredible humans, and makes me want to be a better person.
What are the roles and responsibilities associated with this job? At Wegmans, we are known for our incredible customer service because of our caring, knowledgeable people. We are looking at how we want to evolve that service to grow customer relationships through more personal interactions that add value. I’ve heard that the companies that feel the most
What would you say are the top three skills needed to be powerful and empowering woman in this day and age? In my experience, it takes a lot of people to accomplish meaningful and complex work, so the ability to build and navigate relationships, think critically through strategy and planning, and communicate in a confident manner builds credibility.
