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TENDER LOVING FAMILY YOU ARE ENOUGH. CARE BY NICOLE HEROUX I PHOTOS BYWILLIAMS TERRI-ANN GRAHAMBY NSP STUDIO
Tell our readers a little bit about Tender Loving Family Care and the Services for Seniors program. Our mission at Tender Loving Family Care, Inc. is to provide compassionate, quality care and services to meet the needs of our fast growing community. Tender Loving Family Care, Inc. is committed to quality, individualized patient care and proudly dedicated to providing the finest health services to date. Our team of professionals takes pride in our ability to provide support that extends beyond superior care. We believe in addressing the total needs of our patients. We recognize that being friendly, compassionate, and courteous, is just as important as our patients emotional, spiritual, family, and cultural needs. At the core of our success is the very special working relation that exists between the Agency’s employees, administrators, medical staff, and our team approach to the delivery of home health care services. In the current climate, what types of services are you seeing the biggest increase in that you provide your clients? An increase in Family Type Home and Social Adult Day services has become more sought after in our community during the current climate. More people are turning to home care instead of institutionalized settings to care for their loved ones. What makes TLFC different from other home care providers and what 62
ROCHESTER WOMAN ONLINE : OCTOBER EDITION 2021
sets you apart? We recognize the importance of a caring family environment. We support our patients’ right to be informed and to exercise their freedom of choice regarding their care. We are further committed to providing leadership in the field of home health care through cost containment quality programs and by sharing knowledge and skills with our staff and peers, and through being actively involved in the community programs.
How did TLFC get started? It all began with Annika D’Andrea, Founder and CEO of Tender Loving Family Care Inc., who has a passion for caring and helping others. She realized from an early age that she was born to serve a special purpose and didn’t believe there was any other way. The passion to care for others was born in her. Annika loves to care, and doing what she loves makes it possible to thrive. Her personal and professional life is guided by the principles of integrity, honesty, quality,
commitment, respect, and dedication. At around six years old, she started helping and caring for those in need. At that young age, she would help people in my church and the community with any tasks that she was physically capable of doing. As an adult, Annika had first hand experience of what it’s like to care for a loved one, without having the resources and support available to provide respite and other much-needed services. Through all of her experiences and strong purpose to make sure others have the best home care services, Tender Loving Family Care was born. What is the mission behind TLFC? Our mission is to always provide compassionate, quality health care services to meet the needs of our fast growing community and serve our communities by providing exceptional care. To make a difference in people’s lives by providing exceptional care, service, and support. To continually create a healing environment where passionate people thrive and excel. What do you feel are the most important attributes that TLFC offers that are different from its competitors? Tender Loving Family Care, Inc., (TLFC) is a New York State Licensed Home Care Services Agency, offering compassionate care to individuals who need extra help to stay independent. We understand everyone’s desire to remain independent, and we actively work with our clients to ensure they live a well-dignified life in the comfort and surroundings of their
