New Books & Bestsellers Autumn 2020 (GBP)

NEW BOOKS AND BESTSELLERS JULY-DECEMBER 2020

INNOVATION AND BEST PRACTICE FOR BUSINESS SUCCESS

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Table of Contents Kogan Page Inspire The Infinite Leader

7

How to Future

8

Influencers and Revolutionaries

9

Future Shaper

10

Digital & Technology The Intelligence Revolution

13

Driving Digital Transformation through Data and AI

14

Reality Check

15

Blockchain Babel

16

Confident Coding

17

Confident Cyber Security

18

How People Learn

63

Excellence in Learning and Development Practice

64

Human Resource Management at Work

65

Data-Driven HR

66

Developing Skills for Business Leadership

67

Excellence in People Analytics

68

Marketing & Communications Customer Insight Strategies

71

Brand Elevation

72

International Brand Strategy

73

Planning and Managing Public Relations Campaigns

74

Amazon

75

Leading Travel and Tourism Retail

76

Selling Transformed

77

Business Management

Marketing Communications

78

The Simplicity Principle

21

E-Commerce Website Optimization

79

22

Understanding Digital Marketing

80

23

Stand Out Marketing

81

Stand Out

24

The End of Marketing

82

The Trusted Executive

25

You Lead

26

The Leadership Skills Handbook

27

The Nine Types of Leader

28

Resetting Management

29

Love Your Imposter

30

The Mindset of Success

31

Radical Business Model Transformation

32

Management and Leadership in the 4th Industrial Revolution

33

Data Strategy

34

Boss It

35

The Power to Change

36

Think Up! Neuroscience for Leaders

Skills, Careers & Employability

Logistics, Supply Chain & Operations International Operations Strategy

85

Supply Networks in Developing Countries

86

E-Logistics

87

The Handbook of Logistics and Distribution Management

88

The Road to Zero Emissions

89

Managing Major Procurement Projects

90

A Circular Economy Handbook

91

Supply Chain Analytics and Modelling

92

Global Energy Management

93

Warehouse Management

94

Sustainable Global Supply Chains

95

Supply Chain Risk Management

96

Great Answers to Tough Interview Questions

39

Managing Service Operations

97

The A-Z of Careers and Jobs

40

Sustainable Road Freight

98

Career Fear (and how to beat it)

41

Maritime Logistics

99

The Success Trap

42

Global Liner Shipping

100

Good Work

43

How to be an Even Better Manager

44

The Successful Career Toolkit

45

Success After Service

46

Human Resources, Learning & Development

Accounting, Finance & Banking The Cryptocurrency Revolution

103

Swipe for Success

104

Financial Technology

105

Accounting and Finance for Managers

106

Agile HR

49

Culture, Conduct and Ethics in Banking

107

Introduction to HR Technologies

50

The Financial Services Guide to Fintech

108

Solving the Productivity Puzzle

51

Your Money 2019-20

109

Human Resource Practice

52

Financial Management for Technology Start-Ups

110

Flexible Working

53

Armstrong’s Handbook of Strategic Human Resource Management

54

Outstanding People Practice

55

Performance Coaching

56

Making Sense of Change Management

57

Employer Branding

58

High-Tech High-Touch Recruiting

59

Agile Workforce Planning

60

Building Top Performing Teams

61

The Energized Workplace

62

Risk, Compliance & CSR Fundamentals of Risk Management

113

Cyber Risk Management

114

IT Governance

115

The Business Guide to Effective Compliance and Ethics

116

www.koganpage.com

3

New Books by Month July

October

Sustainable Road Freight Brand Elevation Introduction to HR Technologies Excellence in Learning and Development Practice Career Fear (and how to beat it) The Power to Change Solving the Productivity Puzzle How to Future

9780749484385 9781789664669 9781789665277 9781789665239 9781789664621 9781789664959 9781789664744 9781789664706

August Customer Insight Strategies International Operations Strategy Employer Branding Supply Networks in Developing Countries Selling Transformed The Road to Zero Emissions Agile HR The Success Trap The Cryptocurrency Revolution

9781789662504 9781789664782 9781789665079 9781789664997 9781789665352 9781789665604 9781789665857 9781789665642 9781789665680

September High-Tech High-Touch Recruiting Driving Digital Transformation through Data and AI Think Up! The Infinite Leader Flexible Working Stand Out Good Work Leading Travel and Tourism Retail

4

www.koganpage.com

9781789665154 9781789665390 9781789665116 9781789666496 9781789665895 9781789665819 9781789665727 9781789665970

Global Liner Shipping Excellence in People Analytics Stand Out Marketing Building Top Performing Teams Success After Service You Lead Reality Check Boss It The Nine Types of Leader Management and Leadership in the 4th Industrial Revolution

9780749481087 9780749498290 9781789664829 9781789666762 9781789665932 9781789666250 9781789666335 9781789666410 9781789666960 9781789666809

November Supply Chain Analytics and Modelling Global Energy Management Sustainable Global Supply Chains Financial Technology Managing Major Procurement Projects

9780749498603 9781789664508 9781789662627 9781789665437 9781789664904

December Managing Service Operations International Brand Strategy Agile Workforce Planning Outstanding People Practice Resetting Management

9780749484583 9781789666298 9781789666052 9781789667042 9781789667172

Kogan Page Inspire Books that inspire you to think differently

www.koganpage.com

5

Also in the series

6

Tom Goodwin April 2018 9780749482282

Alexandra Levit October 2018 9780749483456

Chris Lewis & Pippa Malmgren October 2018 9780749483432

Sean Pillot de Chenecey October 2018 9780749482817

Chris Duffey March 2019 9780749483838

Daniel Newman & Olivier Blanchard July 2019 9780749484248

Niamh O'Keeffe March 2020 9781789662184

Sean Pillot de Chenecey February 2020 9780749498689

Scott Smith & Madeline Ashby July 2020 9781789664706

Discover our full portfolio of books at www.koganpage.com

This book

<< Explains the spectacular leadership

failures we have witnessed in recent history with a lack of balance between the rational and emotional as well as the spiritual and physical elements of leadership

The Infinite Leader Balancing the Demands of Modern Leadership Edition 1

<< Proposes a whole new model of

adaptable leadership that aims to find balance between sometimes paradoxical forces and influences

<< Is written by bestselling duo Chris

Lewis and Pippa Malmgren, whose last co-authored book was a double winner at the 2019 Best Business Book Awards

Series: Date

Kogan Page Inspire 03/09/2020

Paperback Ebook Hardback

9781789666496 £14.99 9781789666502 £14.99 9781789666519 £45.00

Pages 208 Dimensions 216x138 Subject Leadership

Description

Author Information

Bestselling and award-winning author duo Chris Lewis and Pippa Malmgren are calling it out. In The Infinite Leader, they argue that the spectacular leadership failures that we have witnessed in recent history, stretching across business, community life and politics, can be explained by a lack of balance.

Chris Lewis is the founder and CEO of LEWIS, one of the largest independent marketing and communications agencies in the world.

He is a media trainer who has coached senior politicians, businesspeople and celebrities. He is a published author and journalist featured in The Financial Times, Daily Telegraph and The Guardian.

Having spent centuries perfecting processes and systems to maximize productivity and being indicted to the shrine of numbers, KPI’s and financial forecasting, we have to admit, there are very few examples of sustainable and inspirational leadership figures out there.

By over-relying on the hard stuff, we have disregarded whole dimensions of values that are desperately needed when trying to engage communities of people towards a common goal.

The Infinite Leader is a roadmap to introducing balance back into organizations. You can adapt your stance to the infinite possibilities facing you as a leader, and balance the main quadrants of the rational, emotional, spiritual and physical leader, to deliver sustainable leadership with integrity. Business is still about people - people operate across paradoxes and opposing forces, in a world that confounds these influences. Leaders need to continuously juggle and neutralize these to succeed. Be what your people need you to be and learn what they don’t teach you in business schools; remain analytical and numbers-focused when needed, but also bring your heart, person and integrity to leadership.

Table of Contents

Related Titles

1 Why has our leadership failed?

1.1 The great uncoupling of trust 1.2 More, bigger, biggest. Good, better, best.

2 How we fix this 2.1 A new way of looking at the leadership state 2.2 How to use the zero scope 2.3 Techniques for establishing balance 2.4 The philosophy of zero state thinking 3 A new model of leadership 3.1 Zeronomics 3.2 Zero ego, zero gender 3.3 Zero education 3.4 Zero responsibility 3.5 The need for imagination and creativity 3.6 Conclusions

Too Fast to Think 9780749478865 £14.99

Dr Pippa Malmgren is a trend spotter who advises investors and governments about economic policy. She anticipated the Financial Crisis in 2007, the Chinese slowdown, Brexit and Trump’s presidency. She has featured on the BBC, Bloomberg, The Financial Times and The Economist.

The Leadership Lab 9780749483432 £14.99

Humanity Works 9780749483456 £14.99

Kogan Page Inspire

7

How to Future

This book

Leading and Sense-making in an Age of Hyperchange

<< Provides clear, practical and easy

to understand tools that will help you spot trends and patterns, strategically evaluate different futures and guide your strategy

Edition 1

<< Depicts a strategic framework to

Series: Date

Kogan Page Inspire 03/07/2020

Paperback Ebook Hardback

9781789664706 £14.99 9781789664713 £14.99 9781789664720 £45.00

understand the uncertain nature of the current business world that crucially allows you to embrace hyperchange and adapt and plan for it

<< Delivers a common language to

engage stakeholders and teams with innovation practices and strategy foresight

Pages 240 Dimensions 216x138 Subject Leadership

Author Information

Description

Scott Smith is a renowned futurist, business writer and adviser who is an expert in strategic foresight and futures design. He has over 25 years of grounded experience in applied foresight and has advised global corporations, governments and NGOs including UNICEF, ASOS, the Dubai Future Foundation and Comcast. He has been featured in The Wall Street Journal, WIRED, Quartz and The Atlantic.

He is based in Amsterdam.

How can you be prepared for what’s next when emerging trends constantly threaten to turn your strategic plan on its head? The world of business is experiencing a state of hyperchange influenced by global movements, disruptive technologies, political uprisings and new consumer expectations. If your world is turned upside down, will you know how to pivot and thrive, or will you be roadkill in the ‘adapt or die’ business race? Futuring is the art of anticipating and testing the trade-offs of different futures by making sense of key trends, signals and emerging patterns. How to Future is the only book that will teach you how to become a strategy wayfinder, allowing you to evaluate, plan and prepare for better futures for you and your business.

Madeline Ashby is a consulting futurist, expert and adviser on technology, culture, politics and strategic foresight, based in Toronto. She is a regular contributor to Slate and writes for MIT Technology Review.

How to Future is a guidebook to futuring and arms you with tools, strategies and practices that illuminate new strategic pathways. Renowned futurists Scott Smith and Madeline Ashby teach you how to manage the daily flood of information and signals, and discern emergent patterns that have a direct impact on the direction of your business. How to Future isn’t about the “one future” you expect. Instead, this book equips you with valuable tools and concepts, builds a future-focused mindset and enables you to envision, stress-test and prototype adaptable, informed and agile strategic visioning. These tools will empower you, your team and your organization to anticipate whatever futures emerge.

Table of Contents

Related Titles

1 2 3 4

Digital Darwinism 9780749482282 £14.99

Introduction: Why “Future,” and Why Now? Different Futuring for Different Needs Getting Started: Scoping Sensing and Scanning: Finding Signals of the Future Now 5 Sensemaking and Mapping: Turning Data and Insights into Patterns and Themes 6 Scenario Development: Combining Patterns and Themes to Tell Strategic Stories 7 Storytelling and Prototyping: Creating Ways for Others to Engage with Your Future Stories 8 Assessing Effectiveness 9 What to Do Next?

10 Conclusion 11 Resources and Further Reading

8

Kogan Page Inspire

Humanity Works 9780749483456 £14.99

The Leadership Lab 9780749483432 £14.99

<< Explains how to stay ahead of the

Influencers and Revolutionaries

<< Shows the importance of adapting

How Innovative Trailblazers, Trends and Catalysts Are Transforming Business

This book competition by understanding key business and innovation trends and movements to the never normal world and being agile in response to constant business shifts

<< Teaches readers how to transform

the way that they do business while remaining true to their core values

Edition 1

Series: Date

Kogan Page Inspire 03/02/2020

Paperback Ebook Hardback Audio

9780749498689 £14.99 9780749498696 £14.99 9780749498702 £45.00 9781789661569 £14.99

Pages 288 Dimensions 216x138 Subject Innovation

Description

Author Information

The environmental crisis, disruptive technologies, unforeseen competitors and unpredictable consumers are deeply challenging issues keeping business leaders awake at night. Influencers & Revolutionaries describes the emerging movements and future niches of growth that will impact international markets and industries; including the homes, workplaces and cities of tomorrow.

Sean Pillot de Chenecey is a marketing expert, who for over 20 years has combined brand consultancy with ethnographic activity and trend research around the world. His clients have included Unilever, Swatch, Heineken, Diageo, General Motors, Beiersdorf, AXA, Vodafone, Comptoir des Cotonniers, Muller, GlaxoSmithKline, Visa, Granarolo and Starwood; and he’s collaborated with numerous advertising, branding, design, media and PR agencies. He is a university lecturer and has written for Admap, Brand Strategy, Contagious, Dazed and Marketing. A public speaker, he’s given speeches for over a decade in Asia, Europe, Africa, the Middle East and North America.

People are looking for alternatives and demanding a better way of doing business. Their demands mean that ethical, flexible, sustainable, collaborative and radical business strategies are required.

Influencers & Revolutionaries charts inspiring innovation models created by visionary business leaders and brand teams. Illuminating the dynamic global trends shaping businesses across industries, Sean Pillot de Chenecey highlights the transformation of product, service and strategic development, as we move to a circular and more ethical economy. Featuring a new innovation manifesto, this book is a guidebook covering important topics including: - Trend research, forecasting and scenario planning - Classic innovation theory vs current leading-edge thinking - New consumption patterns and fragmented niches of growth - Dynamic cross-category innovation from legacy brands and start-ups - Challenging convention via catalytic leadership and next-generation practices - How agile organizations leverage cultural and social trends to anticipate change - Utilizing business innovation to tackle social, cultural and environmental problems Strategists, marketers and developers need a playbook that informs and explains how they can create the next big thing. This book is for them.

Table of Contents 1 2

Introduction Classic innovation theory and current leadingedge thinking 3 The disruptors disrupted. What next for adland?

4 The future of retail and the future home 5 How the food and drink industries leverage catalytic trends 6 The wellness economy meets the lifestyle industry 7 Smart cities, the IoT and connected living 8 Intelligent and sustainable – a new era of tourism and mobility 9 The transformation of entertainment by technology, experiences and personalization 10 The future of work – goodbye to certainty and stability. Hello to Industry 4.0

11 Fintech and insurtech, and the battle of choice vs privacy 12 Summary – The Influencers and Revolutionaries Innovation Manifesto 13 References and further reading 14 Index

Related Title The Post-Truth Business 9780749482817 £14.99

Kogan Page Inspire

9

Future Shaper

This book

How Leaders Can Take Charge in an Uncertain World

<< Illustrates ground-breaking thinking that will empower leaders to take control and shape the future

<< Offers readers checklists, questions

Edition 1

Series: Date

Kogan Page Inspire 03/03/2020

Paperback Ebook Hardback Audio

9781789662184 9781789662191 9781789662207 9781789662221

and models helping them develop key skills of how to become a future leader

<< Contains case examples of iconic future shaper leaders, past and present

£14.99 £14.99 £45.00 £14.99

Pages 288 Dimensions 216x138 Subject Leadership

Author Information

Description

Niamh O’Keeffe (UK) is a leadership advisor, established author and the founder of First100 and The Prosper Leadership Academy (www. prosperleadershipacademy.com). She has over 25 years career experience in leadership advisory services - including strategy consulting, executive search and leadership coaching. Her insights in this book are based on her experience as a trusted advisor to chief executives and working with senior leaders on key moments in their leadership role lifecycle: how to get promoted, how to have a great first 100 days, how to stay the course and legacy projects. O’Keeffe’s client list spans multiple industries and includes advising leaders of entrepreneurial ventures in London and New York, as well as senior executives at global corporations like Accenture, Microsoft and Oliver Wyman Group.

We live in a world of continuous uncertainty and on the brink of a massive digital and AIpowered shift. What should leaders do?

The answer is not to shy away from inevitable changes and more uncertainty, but to have the courage to face it.

Leaders need to take charge by embracing new technologies and ideas and converting these into opportunities for leadership innovation. The best ways for leaders to predict the future is to help create the future.

Future Shaper is about giving back a sense of control. It’s about empowering leaders to take charge and shape the future. Niamh O’Keeffe asks leaders to re-calibrate their leadership skills to include imagination and courage, to embrace innovation and drive growth and create a better future.

Future Shaper helps readers to: · Embrace new digital technologies, understand AI and equip themselves for those not-yetinvented challenges · Gain insights from today’s successful leaders · Make an impact and feel more in control using an easy-to-understand leadership framework

Table of Contents

10

Kogan Page Inspire

1 Introduction 2 The challenge for leaders today 2.1 Overwhelm – Speed of change, and an uncertain future 2.2 How to respond – The new blend of leadership qualities needed now 3 Future Shaper formula 3.1 Insight – How to be a Future Shaper 4 Purpose – Identify your preferred outcomes 4.1 Imperative – Understand what is driving you 4.2 Imagine – Explore all the possibilities 4.3 Identify – Decide your preferred outcomes 5 Persuade – Convince others to follow 5.1 Inspire – Motivate others to follow your lead 5.2 Invest – Secure resources to jumpstart your ideas 5.3 Initiate – Take first steps, launch and learn 6 Persist – Stay the course 6.1 Inhibitors – Tackle any obstacles and challenges 6.2 Influencers – Accelerate faster outcomes 7 Prove – Show results 7.1 Impacts – Measure your results 7.2 Iterate – Create positive spirals of success

8 Platform – Raise your profile/followership 8.1 Increase – Multiply your efforts 9 In conclusion

Related Titles The Agile Leader 9780749482732 £14.99

Too Fast to Think 9780749478865 £14.99

Digital & Technology

www.koganpage.com

11

Featured Titles

Driving Digital Transformation through Data and AI Alexander Borek & Nadine Borek-Prill September 2020 9781789665390 Page 14

12

Reality Check Jeremy Dalton October 2020 9781789666335 Page 15

The Intelligence Revolution

Blockchain Babel

Bernard Marr June 2020 9781789664348 Page 13

Igor Pejic March 2019 9780749484163 Page 16

Discover our full portfolio of books at www.koganpage.com

This book

<< Delivers an actionable guide to

setting up an AI strategy that encompasses the main three areas where AI has the most impact: products, services and processes

<< Illustrates how AI and the host of

new technologies it unveils are reinventing mainstream business and redefining the standards of operations, service delivery and customer expectations

<< Includes AI-fuelled business

success stories by the likes of Amazon, John Deere, Disney, Salesforce, Spotify, Autodesk, Nest, Kohler and Rolls Royce

The Intelligence Revolution Transforming Your Business with AI Edition 1

Date

03/06/2020

Paperback Ebook Hardback

9781789664348 £14.99 9781789664355 £14.99 9781789664379 £45.00

Pages 224 Dimensions 234x156 Subject Leadership

Description

Author Information

Artificial Intelligence (AI) is here to stay. No longer confined to the world of science fiction, AI has infiltrated the mainstream and is the new electricity for business.

Bestselling author, Bernard Marr, shows you how to harness and integrate it with your business strategy.

Bernard Marr is a digital transformation, AI and big data guru and a bestselling author.

A strategic performance consultant, he has worked with and advised many of the world’s best-known organizations including Accenture, Barclays, BP, DHL, Fujitsu, Gartner, HSBC, Mars, Microsoft, Oracle, The Home Office, NHS, Orange, Tetley, T-Mobile, Toyota, Royal Air Force, SAP and Shell on their business models and strategies. A frequent keynote speaker, he also writes on the topic of AI and big data for various publications including Forbes, the Huffington Post and LinkedIn Pulse.

We all know about driverless cars, automated production lines and chatbots but how do you ensure your business keeps up and where do you start? Bestselling author and strategy guru, Bernard Marr, argues that AI absolutely applies to your business and explains how to design an AI strategy that will guarantee its success. The Intelligence Revolution explores the opportunities and challenges that come with this monumental new taskforce that is defining the new standards of business.

Guiding us through intelligent products, services and work processes, The Intelligence Revolution illustrates how new technologies are impacting customer experience, product and service design and work efficiency. Bernard Marr delights us with fascinating case studies of businesses excelling at maximizing the potential of AI like Netflix, Autodesk, Disney, Rolls Royce and Amazon.

Don’t be left behind. Instead, discover how to turbocharge your business.

Table of Contents 1 Introduction and setting the scene 1.1 The transformative impact of the intelligence revolution 1.2 How we got to the intelligence revolution 2 Artificial Intelligence in business 2.1 Artificial Intelligence in business 2.2 Using AI to make more intelligent products 2.3 Using AI to provide more intelligent services 2.4 Using AI to improve your business operations and processes 3 Becoming an AI business 3.1 Finding the AI opportunities in your business 3.2 People and culture 3.3 The need for ethics, trust and transparency 3.4 AI needs data (lots of data) 3.5 The need for a technology overhaul 3.6 Leadership challenges 3.7 A look ahead 3.8 Appendix

Related Titles The Agile Leader 9780749482732 £14.99

Digital Darwinism 9780749482282 £14.99

Data Strategy 9780749479855 £19.99

Digital & Technology

13

Driving Digital Transformation through Data and AI

This book

<< Explains how to build the

organizational capability to deliver Data and AI products and drive immediate business results as new digital technologies significantly disrupt business

A Practical Guide to Delivering Data Science and Machine Learning Products

<< Provides best practices, tools

and templates for managing the organizational and technological change process to become an AIdriven enterprise

Edition 1

<< Includes a variety of international

Date

03/09/2020

Paperback Ebook Hardback

9781789665390 £29.99 9781789665406 £29.99 9781789665413 £90.00

case studies across several industries such as insurance, fashion, consumer goods, finance, technology and automotive

Pages 248 Dimensions 234x156 Subject Business Improvement

Author Information

Description

Dr Alexander Borek is Global Head of Data & Analytics at Volkswagen Financial Services, where he runs the global data analytics and AI organization across 45 markets. Previously, he led the global Data and AI transformation at Volkswagen Group and worked as data and analytics consultant at Gartner and IBM, where he had advised global Fortune 500 executives across industries.

Leading digital businesses such as Netflix, Amazon and Uber use data science and machine learning at scale in all of their core business processes, but many organizations struggle to expand their projects beyond a small pilot scope. Driving Digital Transformation through Data and AI is a practical guide to ensuring the promised value of these projects is truly realized in any organization. With direction on calculating business cases and monetizing products, it clearly outlines best practice in ensuring return on investment and understanding how business models are being disrupted.

Dr Nadine Borek-Prill is Senior Associate Digital & AI, Project Manager and Machine Learning Software Developer at PricewaterhouseCoopers (PwC). She is a co-founder and distinguished member of TriRhena, a university business consulting group.

This book explains the step-by-step processes around creating an effective data and AI product portfolio strategy, establishing delivery processes, and maturing the digital architecture and platform in a hybrid cloud environment. Key consideration is given to the challenges of obtaining buy-in from senior stakeholders, breaking organizational silos through knowledge sharing and using data and AI education as a powerful method for driving change.

Each chapter includes tools and templates for practitioners, common pitfalls, and global case studies covering industries such as insurance, fashion, consumer goods, finance, technology and automotive. With coverage of important issues such as ensuring security, data protection and compliance, Driving Digital Transformation through Data and AI enables the organizational transformation required to get ahead in the age of artificial intelligence and digital disruption.

Table of Contents 1 2

Introduction to delivering data and AI products Developing the data and AI product strategy and goals 3 Setting up the data and AI product delivery organization 4 Identifying and defining data and AI products 5 Delivering high quality data and AI products 6 Designing the data and AI platform and architecture 7 Driving transformative change with data and AI products 8 The future of data and AI products in your organization

Related Titles Data Strategy 9780749479855 £19.99

Disruptive Technologies 9780749477288 £19.99

Confident Data Skills 9780749481544 £14.99

14

Digital & Technology

This book

<< Clearly explains how immersive

technologies like AR and VR are currently being used in business, from delivering cost-efficient training solutions, to customizable customer experience and information and data delivery

<< Showcases the use of these

innovative new technologies with case studies from businesses that include American Airlines, BUPA, Thyssenkrupp, Google and McLaren

<< Directly answers the main

misconceptions about immersive technologies that most businesses raise, like them being too expensive, not scalable or only being a nice-to-have in your business arsenal

Reality Check How Immersive Technologies Can Transform Your Business Edition 1 Date

03/10/2020

Paperback Ebook Hardback

9781789666335 £19.99 9781789666342 £19.99 9781789666366 £60.00

Pages 240 Dimensions 234x156 Subject Innovation

Description

Author Information

Discover the next big competitive advantage in business and learn how augmented and virtual reality can put your business ahead.

Jeremy Dalton leads PwC’s VR/AR team, helping clients across all sectors understand, quantify and implement the benefits of virtual reality and augmented reality technology.

As part of his mission to educate, connect and inspire, he is also a member of the World Economic Forum VR/AR Global Future Council and sits on the advisory board of ImmerseUK, a government-sponsored cross-sector network for businesses, research and educational organizations in the immersive technology industry.

Augmented reality (AR) and virtual reality (VR) are part of a new wave of immersive technologies that offer huge opportunities for businesses, across industries and regardless of their size. Most people think of AR or VR as a new development in video gaming like Pokémon GO, or an expensive marketing campaign by the Nikes of the world. The truth is, businesses of any size can put these new technologies to immediate use in areas that include training and development, customer experience and design, as well as data and information management.

Reality Check dispels the common misconceptions of AR and VR, such as them being too expensive or not easily scalable, and details how business leaders can integrate them into their business to deliver more efficient, cost-sensitive and exciting business solutions. The up and coming voice of AR and VR for businesses, Jeremy Dalton, uses exclusive case studies from organizations like Lloyds Banking Group, the UK Courts, Honeywell and IKEA to showcase the practical uses of immersive technologies. He argues businesses will see the most immediate benefits in four areas: - Training - Design - Information and data - Telepresence Reality Check makes cutting-edge technology accessible and grounds them into the everyday workings of normal businesses. It is your one-stop non-technical guide to incredibly exciting new technologies that will deliver results.

Table of Contents

Related Titles

1 2 3 4 5 6 7 8

Amazon 9780749482794 £19.99

Background and context Drivers of AR/VR benefits Benefits of implementation AR/VR use case framework Misconceptions Challenges to implementation Common pitfalls and challenging areas Current developments and future outlooks

Data Strategy 9780749479855 £19.99

Digital & Technology

15

Blockchain Babel

This book

The Crypto Craze and the Challenge to Business Edition 1

<< Combines management theory

with blockchain analysis and competition dynamics to dispel the seven most pervasive myths that plague the understanding of blockchain

<< Explains an important technological Date

03/03/2019

Paperback Ebook Hardback Audio

9780749484163 9780749484170 9780749497989 9781789661309

disruption for business leaders and entrepreneurs

<< Provides concrete strategic

£14.99 £14.99 £45.00 £14.99

recommendations for banks, fintechs, cloud giants, data behemoths and companies keen to stay at the cutting-edge of tech developments

Pages 224 Dimensions 216x138 Subject Banking & Insurance

Author Information

Description

Igor Pejic is the Head of Marketing at BNP Paribas PF AT, part of Europe’s largest banking group. A former business journalist, the author regularly comments on payments, transactions and the blockchain in the media. He was voted

by McKinsey and the Financial Times as one of three finalists in the Bracken Bower Prize with his work on blockchain in 2016, which has resulted in this book.

Blockchain is the technology behind bitcoin and other crypto-currencies. According to Santander, it could save financial institutions $15-20bn a year from 2022 onward. Most experts see an unprecedented potential, but many banks, payment processors and credit card companies fret that bitcoin entrepreneurs could cast a pall over their core business. Whatever the position of blockchain, many voices are shouting from different angles, creating a cacophony of confusion including tech-evangelists, anarcho-libertarians and industry experts.

But while everybody in IT and banking seems to have an opinion on the blockchain, there is little systematic research, no strategic analysis. Blockchain Babel is the ultimate guide to the most disruptive technology to have entered the finance industry in recent years.

Rights Sold

Blockchain Babel looks at blockchain alongside innovation diffusion, competitive dynamics and management strategy. Shortlisted as one of the three best business book proposals by McKinsey and the Financial Times for the Bracken Bower Prize in 2016, this is a must-read for business leaders and aspiring leaders wanting to grasp blockchain and put it into context and understand the practical implications it may have.

1st Edition: Chinese (Simplified); Portuguese; Spanish

Table of Contents

Related Titles

1 2

Too Fast to Think 9780749478865 £14.99

Introduction Blockchain, bitcoin and distributed ledgers – Disentangling the hype 3 A libertarian fantasy in the most regulated of industries 4 The dreaded Kodak moment that will never happen – Why banking is different 5 Data behemoths are coming 6 Hunting for the new competitive advantage 7 Business-model evolution – The arrival of the IT paradigm 8 An unparalleled promise… for some

Digital Darwinism 9780749482282 £14.99

Cyber Wars 9780749482008 £14.99

16

Digital & Technology

This book

<< Contains practical guidance on how to enhance your career through coding skills

<< Teaches you how to use HTML, CSS, JavaScript and Python; debug and problem-solve; create your own websites and apps for Android and iOS

<< New to this edition: new &

improved step-by-step examples; a real-life visitor registration app you can create; Mac- and Windowsfriendly

Confident Coding How to Write Code and Futureproof Your Career Edition 2

Series: Date

Confident Series 03/06/2020

Paperback Ebook Hardback

9781789663082 £14.99 9781789663099 £14.99 9781789663105 £45.00

Pages 288 Dimensions 216x138 Subject Career Development

Description

Author Information

BRONZE RUNNER UP: Axiom Awards 2018 - Business Technology Category (1st edition)

Rob Percival is a web developer, author and entrepreneur who has taught over 500,000 students how to code through his online courses on Udemy. His courses have been translated into over five different languages and have taught people all around the world to become proficient and confident webdevelopers.

Whether you’re an entrepreneur, a recent graduate or a professional - you can supercharge your career by learning how to code. Coding is one of the most in-demand skills in the job market, so grasping the basics can advance your creative potential and make you stand out from the crowd, and Confident Coding is here to help.

This new and improved second edition of the award-winning book gives you a step-by-step learning guide to HTML, CSS, JavaScript, Python, building iPhone and Android apps and debugging. For entrepreneurs, being able to create your own website or app can grant you valuable freedom and revolutionize your business. For aspiring developers, this book will give you the building blocks to embark on your career path. For working professionals, coding skills can add a valuable edge to your CV. Whatever your professional profile, if you want to master the fundamentals of coding and kick start your career, Confident Coding is the book for you.

Darren Woods is Managing Director of Synapture, a Cambridge-based Web/ Software Development Agency. Alongside his development work, he teaches a Pre-Diploma Computer Science course.

About the Confident series...

From coding and web design to data, digital content and cybersecurity, the Confident books are the perfect beginner’s resource for enhancing your professional life, whatever your career path.

Table of Contents

Related Titles

1 Introduction 2 Why coding 2.1 Why coding is important and what it can do for you 2.2 What coding is 3 Languages 3.1 HTML 3.2 CSS 3.3 JavaScript 3.4 Python 4 In practice 4.1 Website development 4.2 Building an android app 4.3 Building an iPhone/iPad app 4.4 Debugging 5 Futureproofing your career with coding 5.1 Using coding to enhance your career prospects 5.2 Coding and entrepreneurship – creating your own business or product 5.3 Pursuing coding further – becoming a developer 5.4 Conclusion

Confident Coding 9780749479633 £14.99

Rights Sold 1st Edition: Korean

Confident Data Skills 9780749481544 £14.99

Confident Web Design 9780749481001 £14.99

Digital & Technology

17

Confident Cyber Security

This book

How to Get Started in Cyber Security and Futureproof Your Career

<< Features real-world case studies

Edition 1

Series: Date

Confident Series 03/06/2020

Paperback Ebook Hardback

9781789663402 £14.99 9781789663419 £14.99 9781789663426 £45.00

<< Covers the basic principles of cyber security, a vital and in-demand skill area

to help you apply your knowledge, from companies such as Facebook, Google and the NHS, plus examples from a range of industries including entertainment, fashion and property

<< Includes practical exercises to

help you hone your skills, as well as dedicated advice on how cyber security can enhance your career, wherever you are in your work life

Pages 272 Dimensions 216x138 Subject Career Development

Author Information

Description

Dr Jessica Barker has been named one of the top 20 most influential women in cyber security in the UK and in 2017, was awarded one of the UK’s Tech Women 50. Co-Founder and co-CEO of Cygenta, she is a popular keynote speaker internationally, as well as a frequent contributor to print and broadcast media. She appears on the BBC, Sky News, Channel 4 News, Channel 5 News, Radio 4’s Today programme, Radio 2’s Jeremy Vine show and more, and has been published in the Sunday Times, Grazia and The Guardian, as well as industry press.

Hoping to kick-start or pivot your career with a highly desirable skill? Or simply looking to enhance your CV? Cyber security skills are in huge demand - recent estimates suggest there will be as many as 3.5 million unfilled industry roles by 2021, meaning there are vast career opportunities to be taken.

Confident Cyber Security is here to help. Written by expert author and speaker, Dr Jessica Barker, this jargon-busting guide will give you a clear overview of the world of cyber security.

Exploring everything from the human side to the technical and physical implications, this book takes you through the basics: how to keep secrets safe, how to stop people being manipulated and how to protect people, businesses and countries from those who wish to do harm.

Featuring real-world case studies from companies such as Facebook, Google and the NHS, as well as fashion, entertainment, property and other industries, this book is packed with clear explanations, sound advice and practical exercises to help you understand and apply the principles of cyber security. With a dedicated section on what it could mean for you, let Confident Cyber Security give you that cutting-edge career boost you seek.

About the Confident series...

From coding and web design to data, digital content and cybersecurity, the Confident books are the perfect beginner’s resource for enhancing your professional life, whatever your career path.

Table of Contents

18

Digital & Technology

1 Introduction 2 Why cyber security?

2.1 What cyber security is 2.2 Why it is important 3 The technical side of cyber security 3.1 Technical vulnerabilities 4 The human side of cyber security 4.1 Why people are so important in cyber security 4.2 Social engineering 4.3 Attacks that utilise social engineering 5 The physical side of cyber security 5.1 Why physical space matters in cyber security 5.2 Attacks on the individual 5.3 Attacks on organisations 5.4 Nation state cyber security – Geopolitics 6 The future of cyber security and what it means for your career 6.1 Cyber security in different industries 6.2 Cyber security at the board level 6.3 The variety of cyber security careers 6.4 Pursuing a cyber security career

Related Titles Confident Coding 9780749479633 £14.99

Confident Data Skills 9780749481544 £14.99

Confident Web Design 9780749481001 £14.99

Business & Management Innovation and Best Practice in Business & Management Skills Business Improvement Business Planning Business Research Business Stories Creating Success Entrepreneurship Innovation International Business Leadership Management Analytics Professional Services Project Management Strategic Management Work/Life Balance

www.koganpage.com

19

Featured Titles

20

Think Up!

Stand Out

Jonathan MacDonald September 2020 9781789665116 Page 22

Carol Kinsey Goman September 2020 9781789665819 Page 24

Boss It

The Power to Change

Carl Reader October 2020 9781789666410 Page 35

Campbell Macpherson July 2020 9781789664959 Page 36

Discover our full portfolio of books at www.koganpage.com

This book

<< Explains why ‘simplicity bias’

affects the way the human brain works and why being straightforward is better than being complicated

<< Shows how any task or problem

can be handled more effectively by following six easy to understand principles

<< Endorsement from Arianna

Huffington, founder of Thrive Global

The Simplicity Principle Six Steps Towards Clarity in a Complex World Edition 1

Date

03/04/2020

Hardback Ebook Audio

9781789663556 £14.99 9781789663532 £14.99 9781789666991 £14.99

Pages 264 Dimensions 198x129 Subject Work / Life Balance

Description

Author Information

Modern life is complicated, much more so than it used to be. Acclaimed author and social entrepreneur, Julia Hobsbawm, shows you a simpler way.

Julia Hobsbawm is an entrepreneur and writer who address the problems and solutions of humans in the machine age. She was described

by James Harding, former editor of The Times and of BBC News and founder of Tortoise Media, as ‘one of the most important public intellectuals in the UK’. She is Honorary Visiting Professor of Workplace Social Health at London’s Cass Business School.

The Simplicity Principle challenges the assumption that all things that are complex have to stay that way. It helps keep things as lean, simple and focused as possible.

Smartphone users experience concentration interruptions every 12 minutes of the day, there are over 250 billion emails sent every 24 hours and by 2021 the internet will have created more than 3.3 zettabytes of data. Yet complexity doesn’t have to dominate, complicate or clutter our lives. Based on a hexagonal model, this book shows you that it’s easy to streamline and simplify both your professional and personal lives with lessons based on the natural world.

For anyone who feels that life can be too much, The Simplicity Principle will help you break free of the endless choices and complexities that we face in the world today. It’s time to gain control of your focus and productivity, and most importantly, KEEP IT SIMPLE.

Table of Contents

Related Titles

1 Introduction 2 Hexagon thinking’s six principles 2.1 KISS – Keep it simple 2.2 The individual snowflake 2.3 Playing for time 2.4 Networks – Build your hive 2.5 Knowledge 2.6 Saturn Saturdays – Rest 3 Hexagon doing 3.1 Checklist chapter – From thinking to doing 3.2 Time zones 3.3 Be the bee – Individuality 3.4 The network effect 3.5 Knowledge dashboards 3.6 On the sixth day – Rest

Unlocking Happiness at Work 9780749478070 £14.99

Be A Free Range Human 9780749497095 £14.99

Bounce Back 9780749497361 £14.99

Business & Management

21

Think Up!

This book

Make Better Decisions and Optimize Business Success

<< Teaches readers to stop and think,

avoid the most common biases and mistakes made in rational thought and ultimately make better decisions in business and beyond

Edition 1

<< Deals with common cognitive

Date

03/09/2020

Paperback Ebook Hardback

9781789665116 £14.99 9781789665123 £14.99 9781789665130 £45.00

biases like confirmation bias, group think and limiting beliefs

<< Sets out a ten-step plan to

implement better thinking that allows you to consider alternative options and push yourself to overcome thinking traps

Pages 208 Dimensions 216x138 Subject Business & Management Skills

Author Information

Description

Jonathan MacDonald is a strategy consultant, keynote speaker and award-winning bestselling author. He has been creating and advising businesses for almost three decades including work with Google, Apple, P&G, Unilever, Nestlé, Microsoft and IKEA. His various accomplishments include devising and rolling out the Ministry of Sound’s digital strategy, launching a Sky TV channel and becoming the youngest ever Chairman of the British Music Industries Association. He is a highly rated speaker, a contributor to Forbes and a Sunday Times bestselling author. His last book won the Embracing Change category at the 2019 Business Book Awards.

What if you could mindread and snoop around in the minds of the world’s best business leaders? How do they think and can we somehow copy and paste their thought patterns to allow us to experience similar levels of business success? Thinking doesn’t just happen. You have to train for it. And these legendary business minds have different thought processes from the rest of us.

22

Business & Management

There are many reasons why we don’t reach optimum thought performance and we make the wrong decisions at work. We often rely on past experience, we listen to experts blindly or we let group thinking take over. The Sunday Times bestselling and Business Book Award winning author, Jonathan MacDonald, argues in Think Up! that you can train your mind to make better decisions to ultimately win at work. This book is a practical guide to thinking better, managing the most common biases and traps in judgement and putting in place a system to reach optimal thought performance.

Think Up! teaches you to pause your thinking muscle, develop an awareness of factors and influences on your decisions, and evaluate better paths and alternatives. With great examples of where companies and leaders have got it right by pausing and thinking, as well as spectacular failings in business decisions, examples include Microsoft, Virgin, Google and GE. Thinking shouldn’t be an afterthought. Prioritize it and think up!

Table of Contents

Related Titles

1 The Impact of Thought 1.1 How decisions drive actions 1.2 Examples of how positive and negative outcomes started by optimal or sub-optimal thought 1.3 The general lack of focus in addressing how thoughts are generated 1.4 The business processes that encourage and discourage optimal performance 2 The Patterns of Great Versus Bad Decisions 2.1 Limiting beliefs 2.2 Cognitive biases 2.3 Winner’s mindset 3 The Framework of Optimal Thought Performance 3.1 Awareness of thought - practice of mindfulness 3.2 Understanding of thought 3.3 Control of thought 4 Training Your Thinking Muscle

Too Fast to Think 9780749478865 £14.99

The Mindset of Success 9780749480356 £14.99

The Leadership Lab 9780749483432 £14.99

This book

<< Provides a comprehensive

approach to leading people and organizations using the latest neuroscience findings

Neuroscience for Leaders Practical Insights to Successfully Lead People and Organizations

<< Offers leaders practical guidance in an easy to understand framework

<< New to this edition: new

examples, activities and applicable leadership suggestions plus updates with the latest scientific developments in neuroscience relating to leadership

Edition 2 Date

03/07/2020

Paperback Ebook Hardback

9781789662146 £19.99 9781789662153 £19.99 9781789662160 £60.00

Pages 272 Dimensions 234x156 Subject Leadership

Description

Author Information

To be an effective leader, we need to make use of our most valued asset - our brain. As our understanding of neuroscience increases, we learn how scientific insights can be applied to develop and enhance leadership. Neuroscience for Leaders captures the most up-to-date and important findings in neuroscience and links these to the business world. This guide offers a simple framework to put these principles into practice to make better decisions, take the right actions and find faster solutions.

Dr Nikolaos Dimitriadis is a communications professional, educator and consultant. He is the Regional Director of the University of Sheffield International Faculty, City College, for the Western Balkans. He delivers innovative post-grad modules, corporate training, executive coaching and consulting in brain-based change, leadership and neuro-communications approaches. As an award-winning consultant, he has worked with international brands such as IKEA, IBM, Nestle, Johnson&Johnson and Coca-Cola.

Now in its second edition, the book presents a comprehensive approach to leading people and organizations. The authors’ ‘Brain Adaptive Leadership’ approach offers a step-by-step guide to enhancing the way leaders think, understanding and nurturing emotions, shaping automated brain responses and developing dynamic relationships. Examples, activities and practical suggestions are all designed to be clear and engaging. Neuroscience for Leaders is the essential guide for leaders who are ready to gain the business advantage scientifically.

Table of Contents 1

Introduction – The leadership enigma and the human brain 2 Pillar 1 thinking brain 2.1 Powerful brain, powerful leader 2.2 Clear mind, strong direction 2.3 Higher performance, more followers 2.4 Summary of pillar 1 3 Pillar 2 emotional brain 3.1 More emotion, better decisions 3.2 Right emotion, right action 3.3 Summary of pillar 2 4 Pillar 3 brain automations 4.1 Gut reaction, faster solution 4.2 Summary of pillar 3 5 Pillar 4 relational brain 5.1 More connected, more successful 5.2 Brain communication, better persuasion 5.3 Summary of pillar 4 5.4 Concluding remarks – The future, the brain and the BAL approach

Related Titles Neuroscience for Organizational Change 9780749493189 £29.99 Neuroscience for Coaches 9780749480707 £29.99

Dr Alexandros Psychogios is a researcher and consultant in leadership and complexity, organizational behaviour and change and brainbased leadership. He is Professor of Leadership & International HRM in Birmingham City Business School at Birmingham City University, a Research Visitor in South Eastern European Research Centre (SEERC) and an Associate Researcher in GNOSIS Research Group of the Management School at the University of Liverpool.

Rights Sold 1st Edition: Chinese (Simplified); Japanese 2nd Edition: Chinese (Complex); Portuguese

The Mindset of Success 9780749480356 £14.99

Business & Management

23

Stand Out

This book

How to Build Your Leadership Presence

<< Provides strategies for developing

the five components of leadership presence: credibility, confidence, composure, connection and charisma

Edition 1

<< Explains how to align other

Date

03/09/2020

Paperback Ebook Hardback

9781789665819 £14.99 9781789665826 £14.99 9781789665833 £45.00

people’s impression with your true authentic self to create your leadership presence

<< Author of LinkedIn Learning course, “Body Language for Leaders” with over 2 million views

Pages 216 Dimensions 216x138 Subject Leadership

Author Information

Description

Carol Kinsey Goman, Ph.D. is an international keynote speaker and authority on leadership presence and how body language can help (or hurt) a leader’s effectiveness. With clients in over 300 organizations in 27 countries, Dr. Goman helps managers, executives and entrepreneurs build their impact and influence skills. She is a leadership contributor for Forbes and author of LinkedIn Learning’s “Body Language for Leaders” (with over 2 million views). She is cited in Industry Week, Investors’ Business Daily, CNN’s Business Unusual, PBS Marketplace, the Washington Post’s On Leadership column, MarketWatch radio and NBC Nightly News.

Leadership presence is that illusive “we know it when we see it” quality. You may have a leadership title or tremendous leadership potential, but that alone does not give you presence. Being perceived as a leader when interacting with customers, peers or executives is the essence of leadership presence. Your leadership presence is evaluated by others based on how you show up and contribute in meetings, how well you project confidence and keep poise under pressure and whether you can engage others in ways that are authentic, empathetic and motivational. Stand Out walks you through achieving this presence so you get that next promotion and give your career that extra boost.

Stand Out explains that the goal of leadership presence is to align other people’s impression of you with your best authentic self. Body language expert and executive coach Carol Kinsey Goman teaches the five essential skills needed: composure, connection, confidence, credibility and charisma. She also explains how leadership presence is different for women, how nonverbal communication builds or destroys presence and why self-promotion is essential. This book shows aspiring and experienced leaders alike how to more positively influence the impression they make on others.

Table of Contents

Related Titles

1 2 3 4 5 6 7 8

The Trusted Executive 9780749474225 £19.99

The essence of leadership presence Credibility Confidence Composure Connection Charisma Body Language for Leadership Presence Increasing your visibility through selfpromotion 9 Leadership presence for women 10 Leadership presence in different cultures

Communicate to Inspire 9780749468149 £14.99

The Leadership Lab 9780749483432 £14.99

24

Business & Management

This book

<< Helps leaders develop the key

attributes of trust, ability, integrity and benevolence

<< Presents tools, models and case studies based on 15 years of coaching CEOs and their teams

<< New to this edition: fully updated throughout including a new chapter on how to implement trust best practice into organizations

The Trusted Executive Nine Leadership Habits that Inspire Results, Relationships and Reputation Edition 2 Date

03/09/2020

Paperback Ebook Hardback

9781789666458 £19.99 9781789666465 £19.99 9781789666472 £60.00

Pages 288 Dimensions 234x156 Subject Leadership

Description

Author Information

SHORTLISTED: CMI Management Book of the Year 2017 - Commuter’s Read Category (previous edition)

Dr John Blakey is the founder of The Trusted Executive Foundation, which helps CEOs across all sectors around the globe deliver the triple bottomline of outstanding results, inspiring relationships and a high integrity reputation using leadership development models. He has been named as a top 100 global thought leader in trust by Trust Across America. His work has been featured in Forbes, BBC news, BBC ‘Daily Politics’, HuffPost and The Sunday Times.

The Trusted Executive helps leaders deliver outstanding results, create inspiring relationships and provide a positive contribution through the power of trustworthy leadership.

In the shifting world of business, affected by trends involving robotics, AI, data privacy, the #metoo movement, climate crisis, employment rights and income inequality, trust and truthfulness have become the agenda. But how can business leaders and executives build trust in an untrusting world?

The Trusted Executive, gives leaders the tools to build trust by focusing on ability, integrity and benevolence. Providing a range of tools, exercises, examples and case studies, the fully updated edition will help readers: - Understand the primary role of trust as a leadership skill

Rights Sold

- Build trust around themselves as a leader, and develop role modelling behaviours

1st Edition: Vietnamese

- Lead transformation change within their own organization - Develop strategies to deal with unwanted violations of trust within their business

Table of Contents

Related Titles

1 1.1 1.2 2

The Trusted Executive 9780749474225 £19.99

Trust lost and trust regained A broken model: the blue pill vs the red pill The three pillars that inspire trust The nine habits that inspire results, relationships and reputation 2.1 Pillar 1: habits of ability 2.2 Pillar 2: habits of integrity 2.3 Pillar 3: habits of benevolence 2.4 Cracks in the pillars: what to do when things go wrong 3 The wider context 3.1 Organizational foundations: living in a red pill world

The Leadership Lab 9780749483432 £14.99

The Leadership Skills Handbook 9780749480332 £14.99

Business & Management

25

You Lead

This book

How Being Yourself Makes You a Better Leader

<< Devises an inspiring plan for

business leaders to develop their unique and authentic leadership style, connecting them and their values with their people and customers alike

Edition 1

<< Proves the benefits of being Date

03/10/2020

Paperback Ebook Hardback

9781789666250 £14.99 9781789666267 £14.99 9781789666274 £45.00

yourself in business and leadership, from developing communities of faithful supporters, to enabling real values to flourish and drive business

<< Offers readers tools to implement

this new type of leadership, recognizing the challenges of governance and implementation, especially in established businesses

Pages 240 Dimensions 216x138 Subject Leadership

Author Information

Description

Minter Dial is an award-winning published author, strategist and brand expert. The former Head of Redken, part of L’Oréal, he is an indemand storyteller and delivers keynotes and seminars to audiences the world over. He has spoken at events that include SXSW, Adobe Summit, CogX and Netexpo. His advisory work has allowed him to work with brands that include LVMH, Remy Cointreau, Samsung, Credit Agricole, Google and Publicis.

Your biggest asset in leadership is you. How can you expect people to trust and believe in you, if you aren’t truthful and don’t embrace your whole self at work?

There is a need for a new kind of leadership; one that bleeds personality and rings true to employees and customers alike who crave authenticity. You Lead argues that business leaders deliver superior results, communities of engagement both inside and outside of the company and true values-driven success when they are themselves and come across as genuine.

Bestselling author, Minter Dial, shows readers how embracing your whole self at work encourages people to also be themselves, seek true fulfilment at work and merge the personal and professional to become true followers of what you stand for. You Lead is a call to arms to leaders to stop pretending to be who they are not, and play on their uniqueness and strengths, to allow people to do the same and develop a culture of authenticity and purpose.

Learn how you can: - Be yourself, lead by example and merge the professional and personal - Stand for something and allow people to develop true purpose at work - Allow a community to flourish through the right kind of governance model - Radiate your purpose through employees and customers alike for long-term performance

Table of Contents

Related Titles

1

The Leadership Lab 9780749483432 £14.99

1.1 1.2 1.3 2 2.1 2.2 2.3 3 3.1 3.2 3.3

26

Business & Management

Setting the stage - the need for a new type of leadership It’s a rocky world Putting the right governance in place Life is work, too Merging the personal with the professional C.H.E.C.K. model of leadership Connecting with people within your organization Extending employee-centricity to customercentricity – connecting with people outside of your organization The challenges and realities of implementation The inside-out business model Brand N.E.W.S. Conclusion – navigating your future

Digital Darwinism 9780749482282 £14.99

The Post-Truth Business 9780749482817 £14.99

This book

<< Features practical advice on over

101 leadership skills plus tips, exercises and examples, arranged in an easy dip-in-and-out style

The Leadership Skills Handbook 101 Essential Skills You Need to be a Leader

<< Allows you to create your own

personalized formula for success, based on a combination of what works best for both the individual reader’s career and their company

<< New to this edition: exclusive new content on the changing demands of leadership in the current volatile and ambiguous business world

Edition 5 Date

03/10/2020

Paperback Ebook Hardback

9781789666687 £14.99 9781789666700 £14.99 9781789666694 £45.00

Pages 288 Dimensions 216x138 Subject Leadership

Description

Author Information

WINNER: CMI Management Book of the Year 2013 - New Manager Category (previous edition)

Jo Owen is a bestselling and multi-award-winning leadership author, keynote speaker and social entrepreneur. He is a founder of eight charities, including the UK’s largest graduate recruiter Teach First. His books The Mindset of Success, Myths of Leadership and Management Stripped Bare, all published by Kogan Page, have been translated into eight different languages. Jo Owen is the first person to win the Chartered Institute of Management Gold Award four times for four of his books.

The Leadership Skills Handbook from best-selling author Jo Owen reveals the essential skills you need to be an effective leader. It shows you what works in practice, not in theory, in crucial areas such as people skills, career skills, mindset skills, organization skills, personal values and behaviours. Each skill is presented in a concise, easy to follow format, with an accompanying framework to help you deploy it in your own life. The skills are about the real challenges real leaders must master, and as you observe and record real-life examples of skills in action, you will be developing your own unique formula for success in the context that matters to you.

Based on research from over a thousand leaders throughout the world at all levels in the public, private and voluntary sectors, The Leadership Skills Handbook identifies the practical skills to make you even more successful, and offers guidance on all key topics. This updated new edition includes exclusive new content on the changing demands of leadership in the 21st century and 11 whole new skills. These include the need to influence rather than control, how you get people to commit to your vision rather than comply and how career is no longer a noun but a verb for new generations of workers.

Table of Contents

Related Titles

1 2 3 4 5 6 7 8 9 10

The Leadership Skills Handbook 9780749480332 £14.99

Mindset skills Career skills People skills Moments of truth skills Daily skills Organizational skills Political skills Financial skills The art of strategy Leadership in the 21st century

Rights Sold 3rd Edition: Chinese (Simplified) 4th Edition: Arabic; Italian; Russian

The Mindset of Success 9780749480356 £14.99

Myths of Leadership 9780749480745 £14.99

Business & Management

27

The Nine Types of Leader

This book

<< Takes readers deep inside winning and successful organizations and explains the different ways in which different leaders operate

How the Leaders of Tomorrow Can Learn from The Leaders of Today

<< Explains that there are only nine

leadership types including the fixers and sellers, campaigners and lovers and founders and diplomats

Edition 1 Date

03/10/2020

Paperback Ebook Hardback

9781789666960 £12.99 9781789666977 £12.99 9781789666984 £40.00

<< Includes case studies and

conversations with some of the world’s most successful leaders from organizations as diverse as Barclays, Tesco, Uber, General Electric, Barnes & Noble/ Waterstones, Walgreens Boots Alliance, Nestle and Thomson Reuters

Pages 288 Dimensions 198x129 Subject Leadership

Author Information

Description

James Ashton was city editor and executive editor at the London Evening Standard and Independent and before that city editor at The Sunday Times and chief city correspondent at the Daily Mail. During this period he covered some of the biggest economic and corporate stories of recent times.

Where chief executives and company presidents lead, thousands follow. These elites make excruciatingly difficult calls on strategies which will affect jobs, drive corporate growth and investment and deliver shareholder returns. But their impact is far greater than merely numbers on a balance sheet. Their personalities dramatically set the tone of their organization. Do these people have anything in common? Do they share any similar behaviours and philosophies?

Today he regularly writes columns and interviews for several national newspapers including the daily and Sunday Telegraph and The Times on business, leadership, technology and investment.

His podcast, ‘Leading with James Ashton’, features bosses from the worlds of business, charity, the arts and sport, swapping stories about how they learnt to lead.

28

Business & Management

The Nine Types of Leader introduce some obvious and some not so obvious types of leader.

From the alphas, the campaigners and the lovers, through to the fixers, the founders and the scions, via the sellers, the diplomats and moderns, this book introduces them through stories, anecdotes and insight garnered from hundreds of encounters with world-class leaders.

Featuring interviews with industry titans including Jean-Francois Decaux of JC Decaux, Michael Rapino of Live Nation, Ana Botin of Santander, James Daunt of Barnes & Noble and Waterstones, Dame Moya Greene of the Royal Mail and Isabelle Kocher of Engie, it explores how the leaders of tomorrow will improve their game by borrowing from the very best of the nine types of leader that exist today.

Table of Contents

Related Titles

1 Introduction - how the boss class is made 2 THE NINE TYPES 2.1 The Alphas - why the traditional leader of the corporate pack is under threat 2.2 The Campaigners - how to pursue purpose at the same time as delivering profit 2.3 The Lovers - why true passion from the top leads to improved performance 2.4 The Fixers - bringing ruthless focus to rebuild a company on solid foundations 2.5 The Founders - the best entrepreneurs become great leaders; the rest know when to stand aside 2.6 The Scions - how to make inheriting a readymade leadership opportunity a blessing not a curse 2.7 The Sellers - how marketers sold themselves to become leaders 2.8 The Diplomats - striving to make leadership effective when you must rule by consensus 2.9 The Moderns - what this young, future-focused crop of leaders is already learning from their predecessors 2.10 Epilogue: when leaders leave - assessing the legacy that business leaders leave behind;

The Agile Leader 9780749482732 £14.99

The Leadership Lab 9780749483432 £14.99

How to be an Even Better Manager 9780749480271 £14.99

This book

<< Dispels the ambiguity around on-

trend buzzwords and explains how leaders can deliver transformation at a strategic and organizational level

<< Includes case studies from

companies including General Electric, Lego, Accor Hotels, ING, LVMH and Deutsche Telecom

<< Explains why agile is not just a

method but that it requires a new leadership mindset

Resetting Management Thrive with Agility in the Age of Uncertainty Edition 1 Date

03/12/2020

Paperback Ebook Hardback

9781789667172 £19.99 9781789667189 £19.99 9781789667196 £60.00

Pages 224 Dimensions 234x156 Subject Leadership

Description

Author Information

Being able to transform any business is essential for organizations in today’s turbulent world.

How do you get behind on-trend buzzwords so that you can make your company fit for the future?

Stéphane Girod is Professor of Strategy and Organizational Innovation at the Financial Times number one ranked business school, IMD in Lausanne, Switzerland. His opinion pieces have been carried by Forbes, China Daily, The Economist, BBC News, Tribune des Geneve and the Times. Before joining IMD he was Manager of The Accenture Institute for High Performance, based in London.

Resetting Management helps leaders understand why being agile matters. It will release a new level of energy, innovation and entrepreneurship enabling organizations to respond to disruption while still delivering business strategies with rigour and efficiency. Using diagnostic tools and practical models, it describes how to master the essential components and principles of agile and respond to uncertain and fast changing environments. Featuring case studies from some of the world’s leading companies and illustrating how they have successfully implemented change - including Lego, General Electric, LMVH and ING Stéphane Girod and Martin Králik provide leaders with the skills to master change processes and rapidly take control of their own organizations.

Resetting Management recognizes that every business is different, and each company has its own specific challenges. It explains how to own transformation in a way that matches reality exactly to the needs of a specific business, irrespective of the size or industry sector.

Table of Contents 1

PART I. STOP OPTIMIZING FOR CERTAINTY: EMBRACE AGILITY 1.1 Why agility 1.2 What is agility (a roadmap for the book) 2 PART II. AGILITY OR HOW TO OPTIMIZE FOR UNCERTAINTY 2.1 Strategic agility in the digital age 2.2 Organizational agility: early stages 2.3 Organizational agility: agile methods in pockets 2.4 Organizational agility: the pioneers of new organizational forms 2.5 Leading with agility in uncertain times 3 PART III. HOW TO TRANSFORM FOR GREATER AGILITY 3.1 Introducing agile processes: key success factors 3.2 Successful large-scale transformation 3.3 How to become a more agile leader 3.4 Conclusion

Martin Králik is an IMD external associate, based at the University of Malaya, Kuala Lumpur. Before IMD, he worked with Insead and the International Data Corporation.

Related Titles The Agile Leader 9780749482732 £14.99

The Agile Organization 9780749482657 £29.99

Building the Agile Business through Digital Transformation 9780749480394 £19.99

Business & Management

29

Love Your Imposter

This book << Advises readers on ignoring the annoying inner voice that says they can't succeed and explains how to exploit your imposter for personal success and growth or professional achievement

Be Your Best Self, Flaws and All Edition 1 Date

03/06/2020

<< Explains why 'brand thinking' is a key skill for anyone, in any walk of life, and how to apply it successfully

Paperback Ebook Hardback

9781789667004 £12.99 9781789667011 £12.99 9781789667035 £40.00

<< Written by brand guru, Rita Clifton CBE, former Vice Chair of Saatchi & Saatchi and former Chair of global brand agency, Interbrand

Pages 288 Dimensions 216x138 Subject Leadership

Author Information

Description

Rita Clifton CBE, is the former Vice Chair and Strategy Director at Saatchi & Saatchi, was London CEO and then Chair at the global brand consultancy, Interbrand, for 15 years, and is based in the UK. In 2013 she co-founded the business and brand consultancy, Brand Cap, with offices in New York, Hong Kong and London.

She is a regular commentator across all media, including CNN and BBC. She is a Board Trustee of The WWF and a member of the UK Government's Sustainable Development Commission.

Studies show that a massive 70% of people feel like an imposter at some point in their professional life. Brand guru and former Chair of Interbrand, Rita Clifton, shares how she learnt to work with her imposter self rather than hide from it in order to succeed in her career.

Imposter syndrome can cause a constant fear of being found out that you aren't 'good enough' or called out for being a 'fraud'. It impacts people in different ways and can be debilitating and negatively affect relationships, personal life and careers. So what can you do about it?

Love Your Imposter shows you how to take on your imposter self and use it as a driver to come out stronger. Using practical down-to-earth advice based on her experiences, Rita Clifton, tackles the myth that you need to 'fake it until you make it', highlights why authenticity can be your biggest weapon and skilfully makes the case for business being more humane.

Table of Contents

Related Titles

1 2

The Leadership Lab 9780749483432 £14.99

3 4 5 6 7 8 9 10 11 12

30

Business & Management

13

Prologue - Naked and unprepared dreams...

Introduction - Why, why, why. Why this book, why we need so many (many) more women running organisations of all kinds. And why build a personal brand Chapter 1 - Clueless, Early days and dawning realisations Chapter 2 - Foundation wear. Getting things together and learning new skills Chapter 3 - Hairy moments, getting ahead and difficult lessons Chapter 4 - Vital statistics, The hard importance of numbers, balance sheets and the language of finance for all Chapter 5 - Faking it, The pros and cons of ‘faking it to make it’ Chapter 6 - Voices off, Public speaking and finding a voice in the digital age Chapter 7 - Extending and expanding, Finding ‘a thing’ to stand out, and adding strings to the bow (incl optional expansion into children) Chapter 8 - Girls on top, ‘Doing leading’ in a way that suits Chapter 9 - Nice guys and finishing last, The importance (and effectiveness) of niceness, and recruiting the right partners in business and life Chapter 10 - Warm bodies, What business could be like, and how to make it happen Epilogue, Bouncing back to real life...

The Agile Leader 9780749482732 £14.99

On Purpose 9780749471910 £19.99

This book

<< New to this edition: explores

how the mindset of success needs to adapt as the reader’s career progresses and how the meaning of each of the seven mindsets develops at each stage of the leadership journey

<< Is the new edition of the bestselling The Mindset of Success, which was shortlisted for the CMI Management Book of the Year Award

<< Provides a fascinating and fully

researched insight into the seven mindsets that take managers from good to great: high aspirations, courage, resilience, positivity, accountability, collaborativeness and growth

The Mindset of Success Accelerate Your Career from Good Manager to Great Leader Edition 2

Date

03/12/2017

Paperback Ebook Audio

9780749480356 £14.99 9780749480363 £14.99 9780749497224 £14.99

Pages 280 Dimensions 216x138 Subject Leadership

Description

Author Information

This book is not about changing who you are, but becoming the best version of yourself. The Mindset of Success provides a clearly structured set of tools to change the way you think, act and perform, pushing you beyond good management to great leadership. After 14 years of researching leaders around the world, Jo Owen has found that the best and most successful leaders have something more powerful than just skill. They act differently because they think differently. This book will help you unlock your true potential, showing you how to acquire the seven key mindsets that lead to success, whilst making the most of your existing talent and focusing on your natural strengths.

Jo Owen is a bestselling and multi-award winning leadership author, keynote speaker and social entrepreneur. He is a founder of eight charities, including the UK’s largest graduate recruiter Teach First. His books The Mindset of Success, The Leadership Skills Handbook and Management Stripped Bare, all published by Kogan Page, have been translated into eight different languages.

This is the second edition of the bestselling The Mindset of Success and it has been updated with new cutting-edge research, targeted business advice and guidance on how your mindset must change as you move through your career. From spies to sports, education to entrepreneurship, business to beyond, Jo Owen’s original research and interviews will show you how outstanding leaders think and behave differently from the merely good. This is the mindset difference and, once you have it, you have an advantage which lasts for a lifetime and will work for you time and time again. Using this unique book to develop your right mindset will enable you to open up new career possibilities and achieve far more than you could have imagined.

Table of Contents 1 2 3 4 5 6 7 8 9 10

Introduction High aspirations: Dare to dream Courage: Dare to act Resilience: Stay the course Positive: Believe in better Accountability: Control your destiny Collaborative mindset: Succeed through others Growth: Adapt to thrive The dark side: Beware the demons Mindset and your leadership journey: Accelerate your career 11 Conclusion

Rights Sold 1st Edition: Chinese (Simplified); Spanish 2nd Edition: Italian; Thai; Vietnamese

Related Titles The Leadership Skills Handbook 9780749480332 £14.99

How to be an Even Better Manager 9780749480271 £14.99 Communicate to Inspire 9780749468149 £14.99

Business & Management

31

Radical Business Model Transformation

This book

<< Addresses business model

transformation as a leadership challenge providing actionable tools and guidance for companies

How Leading Organizations Have Successfully Adapted to Disruption

<< New to this edition: updated case studies with a global focus, new literature to keep up-to-date with the academic discourse and new chapters on areas such as Digital Transformation

Edition 2 Date

03/07/2020

Paperback Ebook Hardback

9781789661965 £29.99 9781789661972 £29.99 9781789661996 £90.00

<< Online resources: a business

transformation board template for creating a shareable transformation map, outlining the steps from start position(s) to target position(s)

Pages 296 Dimensions 234x156 Subject Strategic Management

Author Information

Description

Dr Carsten Linz is an entrepreneurial leader and business transformation expert with 20 years’ experience. He has successfully started and developed several new businesses and is currently Business Development Officer at SAP SE.

Markets have been transformed by an ever-increasing number of disruptive technologies and disruptor companies. Once successful business models designed to function in a different time now struggle as the mainstream changes. Radical Business Model Transformation provides the guide for leaders of organizations looking to turn downward trends into upward momentum and gain the competitive edge on the competition.

Prof Dr Günter Müller-Stewens is Professor of Strategic Management and Director of the Institute of Management at the University of St. Gallen. His main research interest is corporate strategy.

Prof Dr Alexander Zimmermann is an Assistant Professor of Organization and Strategic Management and the Project Manager for the Center for Organizational Excellence (CORE) at the University of St. Gallen.

Rights Sold 1st Edition: Chinese (Simplified); Hungarian; Russian; Vietnamese

32

Business & Management

Now in its second edition, this book offers practical advice on how to understand the fit of an existing business model and reconstruct it with a forward-thinking approach. New illustrative case studies with a global emphasis include organizations which have boldly transformed, including SAP, SoftBank, AirBus, DBS Bank and Kodak, as examples for change. Business transformation is presented as a leadership challenge and methods to realize and implement opportunities for innovation company-wide are discussed in detail. Radical Business Model Transformation is essential reading for business leaders, transformation experts and MBA students interested in ensuring that their business model is future-proof and can withstand the new proliferation of innovations set to transform the business landscape.

Table of Contents

Related Titles

1 Why business models need to radically shift 1.1 Taking consequences from digitization and servitization 1.2 Assessing your current business model 1.3 Moving from small tweaks to radical shifts 2 How to lead a radical shift of your business model 2.1 Shifting the level of inclusiveness 2.2 Shifting the level of customization 2.3 Sequencing multiple radical shifts 3 Learning from successful transformational organizations 3.1 Case studies of companies shifting radically the level of inclusiveness 3.2 Case studies of companies shifting radically the level of customization 3.3 Case studies of companies that sequence multiple radical shifts 4 How to move forward 4.1 Mastering the transformational leadership challenge 4.2 Navigating with the business model transformation manual

Radical Business Model Transformation 9780749480455 £29.99

Building the Agile Business through Digital Transformation 9780749480394 £19.99

Data Strategy 9780749479855 £19.99

<< Explains what businesses need

Management and Leadership in the 4th Industrial Revolution

<< Illustrates the importance of

Capabilities to Achieve Superior Performance

This book to do to thrive in the increasingly uncertain context of the fourth industrial revolution, and how this can be achieved establishing long term strategy, despite the turbulence and unpredictability of the markets, and provides tools and techniques to make these decisions

Edition 1

<< Outlines the dynamic

capabilities firms require to achieve competitively superior performance, with examples of good practice and advice on how to strengthen areas of relative weakness

Date

03/10/2020

Paperback Ebook Hardback

9781789666809 £19.99 9781789666816 £19.99 9781789666823 £60.00

Pages 200 Dimensions 234x156 Subject Strategic Management

Description

Author Information

The business world is currently experiencing fundamental disruption, in part driven by the technology enabled Fourth Industrial Revolution. Corporate value is created and lost in breathtakingly short periods, and the rise of ‘unicorns’ against the demise of once-venerated organizations has shown that how firms compete has changed. Management and Leadership in the 4th Industrial Revolution presents a framework for managing and winning in the new accelerated world of business, focusing on the key capabilities organizations now need to achieve competitively superior performance. Building on the ‘dynamic capabilities’ approach already familiar to strategists and based around his own research, Stephen Wyatt shows how executives can assess the dynamic capacity of their organization - a leading indicator of future performance in comparison with their industry peers.

Stephen Wyatt is Professor of Strategy and Leadership at the University of Bath. For over 25 years he has been a business consultant focused on developing leaders and enabling organizations to thrive in highly dynamic environments. He is also Affiliate Faculty at Singapore Management University and Industrial Associate at the University of Cambridge, and serves on the boards of the Global Innovation Management Institute and the Management Consulting Institute.

Written in an accessible style with best practice examples from companies and quotes from executives to support each insight, this book includes a self-assessment questionnaire to measure the dynamic capacity of your organization and advice on how to strengthen areas of relative weakness. Management and Leadership in the 4th Industrial Revolution offers timely insights on driving innovation and emphasizes the importance of long-term strategy, change management and new models of dynamic leadership.

Table of Contents 1 Introduction 1.1 Dynamic advantage – managing Business 4.0 2 Dynamic capacity: mechanisms and capabilities 2.1 Meta-capability to sense and make sense 2.2 Meta-capability to seize and replicate 2.3 Meta-capability to reposition and reconfigure 3 Organizational drivers 3.1 A winning and motivating long-term strategy 3.2 The imperative to compete dynamically 3.3 Prowess at change management 4 Leader and team capabilities to manage Business 4.0 4.1 Dynamic leaders 4.2 Ambidextrous mindset 4.3 Dynamic teams – team of teams 5 Summary 5.1 Summary and parting thoughts

Related Titles Building the Agile Business through Digital Transformation 9780749480394 £19.99

Industry X.0 9780749481469 £26.99

Reinventing the Product 9780749484644 £19.99

Business & Management

33

Data Strategy

This book

How to Profit from a World of Big Data, Analytics and the Internet of Things

<< Offers an understanding of the

skills needed to deliver an effective and robust data strategy

<< Explains how your data (big and

little) generates business value and how to turn your data into usable insights, actions and profit

Edition 1

Date

03/04/2017

Paperback Ebook

9780749479855 £19.99 9780749479862 £19.99

<< Additional resources: bonus

chapter, ‘Beyond the big data buzz’, looks at areas such as the explosion of data, the importance of the Internet of Things, how businesses can benefit from data and an industry by industry breakdown of the power of data

Pages 200 Dimensions 234x156 Subject Strategic Management

Author Information

Description

Bernard Marr is a bestselling author, keynote speaker, strategic performance consultant and analytics, KPI & Big Data guru. He has worked with and advised many of the world’s bestknown organizations including Accenture, Astra Zeneca, Bank of England, Barclays, BP, DHL, Fujitsu, Gartner, HSBC, Mars, the Ministry of Defence, Microsoft, Oracle, the Home Office, the NHS, Orange, Tetley, T-Mobile, Toyota, Royal Air Force, SAP and Shell, among many others on their business and data strategies. He writes on the topic of data and analytics for various publications including Forbes, HuffPost and LinkedIn Pulse.

BRONZE RUNNER UP: Axiom Awards 2018 - Business Technology Category

Rights Sold

Table of Contents

Related Titles

1st Edition: Chinese (Simplified); Russian; Spanish; Turkish; Vietnamese

1 2 3 4

IT Governance 9780749474058 £49.99

34

Business & Management

Less than 0.5 per cent of all data is currently analyzed and used. However, business leaders and managers cannot afford to be unconcerned or sceptical about data. Data is revolutionizing the way we work and it is the companies that view data as a strategic asset that will survive and thrive. Data Strategy is a must-have guide to creating a robust data strategy. Explaining how to identify your strategic data needs, what methods to use to collect the data and, most importantly, how to translate your data into organizational insights for improved business decision-making and performance, this is essential reading for anyone aiming to leverage the value of their business data and gain competitive advantage.

Packed with case studies and real-world examples, advice on how to build data competencies in an organization and crucial coverage of how to ensure your data doesn’t become a liability, Data Strategy will equip any organization with the tools and strategies it needs to profit from big data, analytics and the Internet of Things.

Why Every Business is Now a Data Business Deciding Your Strategic Data Needs Using Data to Improve your Business Decisions Using Data to Improve your Business Operations 5 Monetizing your Data 6 Sourcing and Collecting Data 7 Turning Data into Insights 8 Creating the Technology and Data Infrastructure 9 Building Data Competencies in Your Organisation 10 Ensuring Your Data Doesn’t Become a Liability: Data Governance 11 Executing and Revisiting your Data Strategy

Data-driven Organization Design 9780749474416 £34.99

Fundamentals of Risk Management 9780749472443 £39.99

This book

Boss It

<< Motivates, inspires and provides

Control Your Time, Your Income and Your Life

<< Features real-life case studies and

Edition 1

you with the tools you need to start and run your own business and be your own boss practical tools and templates to help you take control and apply what you learn to your own life

<< Is written by successful serial

entrepreneur Carl Reader, from his wealth of business experience, in clear and plain language to cut through the business jargon

Date

03/10/2020

Paperback Ebook Hardback

9781789666410 £14.99 9781789666427 £14.99 9781789666434 £45.00

Pages 256 Dimensions 216x138 Subject Entrepreneurship

Description

Author Information

Do you dream of ditching the day job, doing your own thing and being your own boss? Are you ready to Boss It?

Carl Reader is a serial entrepreneur, speaker and podcaster and the chairman of business advisory firm d&t. During his long and varied career, he has bought and sold, founded and co-founded and invested in and sought investment for businesses and advised thousands more.

In this invigorating and highly practical book, serial entrepreneur Carl Reader provides exactly the fire and guidance you need to get started. Designed to cut through the business jargon, this handy guide will take you through everything you need to establish and run your own business - from the mindset it takes to turn a dream into a plan, to the need-to-know practical stuff for running and growing a business.

Featuring case studies, templates and exercises to help you put what you read into action, and turn that dream into a reality, this motivational book will enable you to be your own boss, to take control of your income, your time and your life... and Boss It.

Table of Contents 1 Introduction 2 The mindset of a business owner 2.1 Why should you be your own boss?

2.2 The difference between success and failure 2.3 How to create a business idea 3 From vision to plan 3.1 From dreaming to planning 3.2 Raising funds 3.3 How to make the important first step 4 Starting your business 4.1 Building your systems and processes 4.2 Finding your customers 4.3 Moving towards the bigger picture 5 Growing your business 5.1 Scaling 101 – the growth model 5.2 Scaling 101 – the funding model 5.3 Scaling 101 – the staffing model 5.4 Scaling 101 – the leadership model 5.5 Conclusion – some final advice

Recognized as one of City AM’s Top 100 Entrepreneurs in 2016, he is a director of the British Franchise Association, and an Ambassador for the Association of Independent Professionals and Self Employed.

Related Titles Be A Free Range Human 9780749497095 £14.99

The Mindset of Success 9780749480356 £14.99

Starting a Successful Business 9780749480868 £14.99

Business & Management

35

The Power to Change

This book

<< Explains why even the most

substantial organizational change is still personal change and needs to be approached as such

How to Harness Change, to Make it Work for You

<< Provides a range of business-

focused tools, checklists and models to help readers explore how they react to different types of change, offering re-engineering solutions

Edition 1 Date

03/07/2020

Paperback Ebook Hardback

9781789664959 £14.99 9781789664980 £14.99 9781789664966 £45.00

<< Deals with the issue that even

tough change is a good thing and provides methods for dismantling the barriers which prevent us from benefitting from change

Pages 288 Dimensions 234x156 Subject Business & Management Skills

Author Information

Description

Campbell Macpherson is an international business advisor, keynote speaker, writer and award-winning author. He is adjunct faculty member of the Henley Business School.

How we work, the way we live, even how long we live are changing at such a breathtaking pace that only those who can embrace everything that’s going on and reinvent themselves will survive and thrive.

He helps CEOs and leadership teams align to a clear strategy, build enabling cultures and achieve the leadership of successful and sustainable change. He is the author of The Change Catalyst which won the inaugural Business Book of the Year award in March 2018.

Yet change - even good change - is tough. Most of us feel utterly powerless when confronted by it, but we’re not. Learn to harness challenging situations and see the new opportunities with The Power to Change.

The Power to Change does more than simply enable you just to cope with change - it gives you the tools and approaches to embrace and celebrate change. Written by awardwinning author, Campbell Macpherson, this book provides a genuinely unique approach to celebrating change that will resonate with readers, no matter what sort of change they have to confront. The Power to Change gives readers the permission to feel emotional and have doubts and fears about change. It provides a range of techniques to put change into perspective, and allows readers to embrace and prosper from the challenges it presents.

Table of Contents

36

Business & Management

1 Introduction 2 OUR RAPIDLY CHANGING WORLD 2.1 The technology revolution 2.2 Live long and prosper 2.3 Boyan Slat and the Millennials 2.4 The way we work has changed forever 3 THE PSYCHOLOGY OF CHANGE The power of the mind 3.1 All change is personal 3.2 All change is emotional 4 HOW WE REACT TO CHANGE 4.1 The Change Matrix 4.2 The Change Curves 4.3 Return to The Matrix 5 OVERCOMING THE PERSONAL BARRIERS TO CHANGE 5.1 Denial 5.2 Our emotions 5.3 Our thoughts and beliefs 5.4 Fear of failure 5.5 Fear of the unknown 5.6 Fear of blame 5.7 Doubting the vision 5.8 The cold comfort of victimhood 5.9 Lack of assistance 6 BE YOUR OWN CHANGE CATALYST 6.1 Find your own emotional triggers

6.2 Choose your attitude 6.3 Helping others 6.4 Your personal SWOT & Strategic Plan 6.5 Be your own change catalyst

Related Titles Unlocking Happiness at Work 9780749478070 £14.99

Communicate to Inspire 9780749468149 £14.99

Making Sense of Change Management 9780749472580 £34.99

Skills, Careers & Employability Innovation and Best Practice in Career Development Job Seekers Specific Careers Students

www.koganpage.com

37

Featured Titles

Career Fear (and how to beat it)

The Success Trap

Somi Arian July 2020 9781789664621 Page 41

Amina Aitsi-Selmi August 2020 9781789665642 Page 42

Good Work

Great Answers to Tough Interview Questions

Shannon Houde September 2020 9781789665727 Page 43

38

Martin John Yate September 2020 9781789666915 Page 39

Discover our full portfolio of books at www.koganpage.com

<< Gives an end-to-end guide to

Great Answers to Tough Interview Questions

<< Has sold over 5 million copies

Your Comprehensive Job Search Guide with over 200 Practice Interview Questions

This book securing a job: searching, applying, preparing, interviewing and negotiating across previous editions

<< New to this edition: brand

new content on handling illegal questions in interviews and making a career change

Edition 11 Date

03/09/2020

Paperback Ebook Hardback

9781789666915 £12.99 9781789666939 £12.99 9781789666922 £40.00

Pages 296 Dimensions 216x138 Subject Job Seekers

Description

Author Information

Great Answers to Tough Interview Questions is the essential companion for all jobseekers.

With over 5 million copies sold, this bestseller takes you through the whole process: from composing your CV and preparing for interviews, to interview techniques, answering tough questions and even negotiating your new salary. Crammed full of the difficult questions that interviewers might throw at you, Martin John Yate gives you expert tips and suggested answers to tackle the tricky ones including:

Martin John Yate is an internationally bestselling author. He has held major posts as a director of training and personnel for several international companies and is widely respected as the expert on all career matters.

He is also the author of Ultimate CV and Ultimate Cover Letters, both published by Kogan Page.

Why should I give you the job? What is your biggest weakness? What are your salary expectations? How long would you stay with the company? What is your greatest strength?

Why do you want to work here?

Now in its 11th edition, Great Answers to Tough Interview Questions is your indispensable guide to blowing away the competition and landing your dream job.

Table of Contents

Related Titles

1 Introduction 2 The well-stocked briefcase 2.1 The realities of job hunting 2.2 The productive CV 2.3 Networking and the successful job search 2.4 Network-integrated job search tactics 3 Getting to square one 3.1 Making contact 3.2 The telephone interview 3.3 Dressing for interview success 3.4 Body language 3.5 The curtain goes up on the job interview 4 Great answers to tough interview questions 4.1 The five secrets of securing a job offer 4.2 Why interviewers do the things they do 4.3 How to knock ‘em dead 4.4 Questions of manageability and team spirit 4.5 The stress interview and illegal questions 4.6 Welcome to the real world 4.7 The graceful exit 5 Finishing touches 5.1 Out of sight, out of mind?

5.2 Snatching victory from the jaws of defeat 5.3 Negotiating the offer 5.4 Multiple interviews, multiple offers

Great Answers to Tough Interview Questions 9780749481421 £12.99

Ultimate CV 9780749481537 £14.99

Ultimate Interview 9780749481384 £14.99

Skills, Careers & Employability

39

The A-Z of Careers and Jobs

This book

<< Fully updated content for 2020,

including new careers in the digital space

<< Provides jobseekers with crucial

and concise information: what qualifications are required, what does the job entail, what are the starting salaries and what are the opportunities in the industry

Edition 26 Date

03/07/2020

Paperback Ebook Hardback

9781789664584 £19.99 9781789664591 £19.99 9781789664614 £60.00

<< Functions as an easy-to-read

and non-intimidating guide that is perfect for young people considering their career options

Pages 368 Dimensions 234x156 Subject Job Seekers

Description

Rights Sold 22nd Edition: Arabic/English

From accountant to zoologist, this new edition of The A-Z of Careers and Jobs is your one-stop shop for insightful guidance on more than 300 different career areas in the UK. This book is a quick and informative way to find out about what jobs and careers are out there, from traditional roles to new opportunities in the digital world. For those looking for their first job after school or university, or for anyone considering a change of career, this book provides reliable and up-to-date advice on a wide range of professions to help you choose the right path for you.

The A-Z of Careers and Jobs covers the practical issues you need to understand, such as the extent of job opportunities in each industry, what personal skills are needed, what experience is required, entry qualifications, training, as well as typical earnings and starting salaries. In an ever more competitive and changing job market, information will help maximize your chances of success. This book is designed to help identify what personal strengths fit to what kinds of work, what skills you should highlight on a CV and what you need to know about each job.

This handy and informative reference guide is also a valuable resource for careers advisers working in schools, colleges and universities who need to keep track of new developments such as new roles and routes of entry, professional associations and exams - to offer the very best guidance to today’s job hunters.

Related Titles The A-Z of Careers and Jobs 9780749482305 £19.99

Ultimate CV 9780749481537 £14.99

Great Answers to Tough Interview Questions 9780749481421 £12.99

40

Skills, Careers & Employability

This book

<< Takes a topic that feels

overwhelming and abstract, and breaks it down into clear, practical steps that will reassure and help you take control of your career

Career Fear (and how to beat it) Get the Perspective, Mindset and Skills You Need to Futureproof your Work Life

<< Guides you through the process of

understanding the career landscape of the past, present and future, and your unique place in it

<< Features inspiring case studies,

clear and practical examples and tools such as decision-making techniques to help you apply the theory to your own career path

Edition 1 Date

03/07/2020

Paperback Ebook Hardback

9781789664621 £14.99 9781789664638 £14.99 9781789664652 £45.00

Pages 256 Dimensions 216x138 Subject Career Development

Description

Author Information

What’s going on with the world of work? Will my job exist in five years’ time? What’s ‘disruption’ all about, and what does it mean for me?

Somi Arian is a speaker, entrepreneur and award-winning filmmaker specializing in the impact of technology on the digital native generations. She has hosted and spoken at events with attendees including the BBC, The Economist, Marie Claire, The Guardian, Amazon, HSBC, Virgin Atlantic, American Express and many others. Her 2018 documentary The Millennial Disruption has been nominated for a number of international film festival awards, winning the Worldfest Houston Silver Remi award and the IIRC Mary Austin Award in Excellence In Directing [Documentary], both in 2019.

Jobs don’t look like they used to. In this age of innovation, staying in control of your work life can feel overwhelmingly challenging. So what does it take to have - and be in control of - a successful and fulfilling career? Career Fear (and how to beat it) will help you answer this question for yourself.

In this practical and reassuring book, you’ll explore the perspective, mindset and uniquely human skills you need for a resilient and thriving career - without the fear. From understanding how the world of work is changing, to self-reflection and developing your critical thinking; author Somi Arian guides you through everything you need to be ready for an exciting and varied journey through life and work. Packed with clear, useful examples and inspiring case studies, Career Fear (and how to beat it) helps you beat that career fear and prepare to succeed - no matter where your career takes you.

Table of Contents 1 Introduction 2 Perspective 2.1 A history of work 2.2 Today’s career landscape 2.3 The future of work – AI and humanity 2.4 The future of work – time, transition, and machines 3 Mindset 3.1 Knowing yourself 3.2 Your place in the world 4 ‘Human’ skills 4.1 Emotional intelligence 4.2 Critical thinking 4.3 Mindfulness

Related Titles Be a Free Range Human 9780749466107 £14.99

Unlocking Happiness at Work 9780749478070 £14.99

The Successful Career Toolkit 9780749484774 £14.99

Skills, Careers & Employability

41

The Success Trap

This book

Why Good People Stay in Jobs They Don’t Like and How to Break Free

<< Explores and explains the research behind why people feel trapped in jobs they don’t necessarily enjoy even if they’re high performers

<< Busts the harmful workplace

Edition 1 Date

03/08/2020

Paperback Ebook Hardback

9781789665642 £14.99 9781789665659 £14.99 9781789665666 £45.00

myths and touches on topics that contribute to toxic work cultures - including imposter syndrome, burnout and golden handcuffs

<< Encourages and enables you to

reconnect with what you care about, and offers practical help and advice to help you feel more empowered in your career

Pages 288 Dimensions 216x138 Subject Career Development

Author Information

Description

Dr Amina Aitsi-Selmi M.D. Ph.D. is the Founder and Managing Director of Next Generation Coaching & Consulting Ltd. She works with individuals and companies who want to understand how best to work and lead in the 21st century, including clients from organizations such as the NHS, the BBC, the World Health Organisation, The Boston Consulting Group and the Royal Air Force. With over 20 years’ experience, she’s dedicated her career to helping people create healthy lives and environments; first as a physician, then as a health policy expert and now as a specialist consultant and coach.

Do you feel trapped in a toxic work culture? Or stuck in a job you’re great at... but that you don’t actually like? Why do good people stay in bad jobs for so long? The Success Trap answers all these questions - and shows you what to do about it. An estimated 80% of individuals in the western workforce want to change job - if you’re one of them, then this book will enable you to understand why, help you reconnect with what’s really important to you, and provide practical tips and tools to empower you to take control of your own career.

Written by specialist coach and consultant Dr Amina Aitsi-Selmi, this book builds on her years of experience as a physician, in healthcare policy, and coaching and consulting with hundreds of individuals and organizations. Combining her personal expertise with scientific research - including Google’s Project Aristotle and the Global Happiness Council’s Workplace Wellbeing report - it provides insights and useful takeaways you can use in your own work life.

Don’t stay stuck in a job you hate - let this book help you escape The Success Trap.

Table of Contents 1 2

Introduction – how to use this book The Success Trap – why people stay in jobs they don’t like 2.1 The challenge of work in the 21st century 2.2 Something’s missing – sensing freedom from the cage 2.3 Imposter syndrome and harmful work culture myths 3 Breaking free from your success trap 3.1 Goal-driven versus the creative flow 3.2 Slow down to speed up 3.3 Healing with compassionate ruthlessness – release, unlearn, reconnect 4 Come from a place of possibility – working, living and thriving outside the trap 4.1 Turning uncertainty into opportunity 4.2 From the employee-expert to entrepreneurialleader mindset 4.3 Respond and receive with grace 4.4 Conclusion – a call to action

42

Skills, Careers & Employability

Related Titles Unlocking Happiness at Work 9780749478070 £14.99

Be a Free Range Human 9780749466107 £14.99

Myths of Management 9780749480233 £14.99

This book

Good Work

<< Guides you through a clear step-by-

How to Build a Career that Makes a Difference in the World

<< Is packed with practical tools,

Edition 1

step structure to help you get – and succeed in – a job that will have a positive impact on the world useful worksheets and helpful tips, to help you apply the advice to your own life and career path; from working out your own values and strengths, to figuring out how they fit in with what the world needs

<< Features real-world, down-to-

earth advice from corporate responsibility and certified career coach Shannon Houde

Date

03/09/2020

Paperback Ebook Hardback

9781789665727 £14.99 9781789665734 £14.99 9781789665741 £45.00

Pages 256 Dimensions 216x138 Subject Career Development

Description

Author Information

Do you want what you do for a living to have a positive impact on the world? Do you want to have a successful career and make a difference? In short... do you want to do Good Work? Let this book show you how. Packed with useful tools and exercises, this step-by-step guide will help you figure out your passion and purpose, and how to effectively harness it to make real and positive change – on the world, and on your career. Whether you want to battle climate change, promote diversity and inclusion, work in sustainability – or if you’re not sure, but just want to leave things a little better at the end of every work day – let this book support you in turning that passion into action.

Shannon Houde is the Founder and Managing Director of Walk of Life Coaching, an international career advisory consultancy focused on sustainable business, environmental, impact investing, international development and corporate responsibility. A speaker, consultant and certified coach, she works with clients around the world, across brands ranging from Google and Deutsche Bank to Virgin Airlines and the UN Foundation.

Originally from Maryland, US, she has lived and worked in Washington DC, Chile, San Francisco, Phoenix, Sicily, Geneva and London, to name a few, and is now based in Cambridge, UK.

Written by corporate responsibility consultant and certified coach Shannon Houde, this book is part career guide and part job search help – and all purpose-driven. From understanding what the ‘purpose economy’ is and how you fit into it, to what jobs to go for and how to land them, Good Work is the helping hand you need to make a career out of changing the world.

Table of Contents 1 Introduction – making a difference 2 The market landscape 2.1 Lay of the land – what is an impact career anyway?

2.2 The change makers – who do I want to be when I grow up?

3 Aim your compass 3.1 Narrowing the net – how do I figure out where I fit into the sustainability market?

3.2 The two-way street of values-based organizations – how do I match my values and traits to theirs?

3.3 Change your course – How do I gain experience in the impact space and fill my gaps?

4 Map your story 4.1 Be in their shoes – how do I know what the hiring manager really wants when I don’t know the lingo?

4.2 Prove your skills – how do my skills translate for a mission-driven role?

4.3 Wow them on paper – what are the best bits of my story that make me unique for the circular economy?

4.4 Write a love letter using KISS – tell a compelling, mission-driven story 5 Step into the market 5.1 Tell me so I’ll listen – how do I convert my unique story into a thought leader’s bio?

5.2 Sustainability jobs are all about partnering – how can I show I’m someone worth collaborating with on LinkedIn? 5.3 Recruiters are not your friends – where do I find the best impact roles?

5.4 Networking Sherpa – how can I walk the talk of collaboration and make new friends for a win-win?

5.5 Conclusion

Related Titles The Successful Career Toolkit 9780749484774 £14.99

Unlocking Happiness at Work 9780749478070 £14.99

Skills, Careers & Employability

43

How to be an Even Better Manager

This book

<< Covers the 67 most important

management skills that readers need to manage people better, manage processes more efficiently and manage their own self development

A Complete A-Z of Proven Techniques and Essential Skills Edition 10 Date

03/07/2017

Paperback Ebook Audio

9780749480271 £14.99 9780749480288 £14.99 9780749497170 £14.99

<< Has sold over 130,000 copies

worldwide and been translated into 17 languages

<< New to this edition: fully updated

with timely new content on dealing with under-performers, managing poor timekeeping and absenteeism, handling discipline problems and challenging conversations, leading teams, promoting workplace learning, meeting deadlines and treating people right

Pages 336 Dimensions 216x138 Subject Business & Management Skills

Author Information

Description

Michael Armstrong is the UK’s bestselling author of Human Resource Management books including Armstrong’s Handbook of Human Resource Management Practice and several other titles published by Kogan Page. With over a million copies sold, his books have been translated into twenty-one languages. He is managing partner of E-Reward as well as an independent management consultant. Prior to this he was a chief examiner of the Chartered Institute of Personnel and Development (CIPD) and an HR director of a publishing company.

If you are a current manager, or aspiring to a management position, this is your invaluable guide to the skills and techniques you need to succeed. Michael Armstrong’s bestselling handbook provides in-depth coverage and practical guidance on improving the three crucial areas of management:

Rights Sold 9th Edition: Persian 10th Edition: Arabic; Chinese (Complex); Chinese (Simplified); Polish; Russian

- Managing people - Managing activities and processes - Managing and developing yourself From engaging your team, managing conflict and raising your confidence levels, to improving your financial management and business plans, you will be guided across all the key areas of management with constant applicability to real life situations. How to be an Even Better Manager provides sound guidelines that will help you to boost your management ability, supercharge your team’s performance and achieve process excellence. With an emphasis on trouble-shooting and problem solving, this is a resource you will be able to turn to again and again for support and advice.

How to be an Even Better Manager has sold over 170,000 copies worldwide and been translated into 17 languages. This new edition has been thoroughly revised and updated to include all the most pressing skills needed by modern managers. It also includes brand new chapters on handling difficult conversations, promoting a learning culture, handling discipline and under performance issues, leading teams successfully and treating people right.

Table of Contents

Related Titles

1 2 3 4 5 6

How to be an Even Better Manager 9780749471545 £14.99

How to Be a Better Manager General Management Business and Financial Management Managing People Management Skills Personal Skills

The Mindset of Success 9780749473112 £14.99

44

Communicate to Inspire 9780749468149 £14.99

Skills, Careers & Employability

This book

<< Provides quick-reference support

for a huge range of essential business skills - including selfmanagement, process management and people management - making it a valuable tool to be referred to again and again throughout your career, from new jobs to senior management

<< Offers quick access to tools and

techniques to help you make considered decisions when faced with a challenge at work, including self-assessment questions, useful templates and interactive exercises

<< Empowers you to feel confident in

any work situation, using tried-andtested coaching techniques to give you the tools you need

The Successful Career Toolkit Your Quick Fire Guide to Mastering Business Skills Edition 1

Date

03/05/2019

Paperback Ebook Hardback

9780749484774 £14.99 9780749484781 £14.99 9780749498764 £45.00

Pages 232 Dimensions 234x156 Subject Career Development

Description

Author Information

As you progress in your career, you will face new challenges. From managing yourself, to managing processes, projects, and people, what works for one situation may not work for another and you’ll need to be able to develop and apply what you know in a different way. The Successful Career Toolkit is a helpful survival guide to keep on hand no matter where your career takes you. With focused, skill-based topics in three broad areas - managing yourself, managing tools and processes, and managing others - this book uses tried-and-trusted coaching techniques to help you face any imaginable workplace challenge, from asking for a raise or managing a difficult conversation, to improving your presentation skills.

Patrick Barr has over 20 years international leadership experience, having held senior roles in Ireland, the UK and the USA in the airline, FMCG and IT industry sectors. Owner and Managing Partner of Barr Performance Coaching, he is passionate about leadership development and performance management.

He is a member of the Enterprise Ireland Mentor Panel and The European Mentoring and Coaching Council.

This book does what it says on the tin - providing concise and empowering guidance on a range of essential business skills. With practical, interactive exercises throughout, The Successful Career Toolkit is a vital resource you will return to again and again as you progress in your chosen career.

1st Edition: Chinese (Simplified)

Table of Contents 1 Managing self 1.1 Communication skills 1.2 My curriculum vitae 1.3 Career planning 1.4 Induction (as an employee) 1.5 Building good relationships 1.6 Why mindset matters 1.7 Personal work–life balance 1.8 Managing stress 1.9 Dealing with disappointing news at work 1.10 Resilience 1.11 Managing your personal brand 1.12 Effective networking 1.13 Leadership 2 Managing others 2.1 How to disagree 2.2 How to handle a difficult boss or peer 2.3 Leading teams 2.4 Supporting a team’s work–life balance 2.5 Performance discussions (as a manager) 2.6 Impact and influence 2.7 Challenging the status quo 2.8 Building a culture of innovation 2.9 Bringing about behavioural change 2.10 Overcoming resistance 3 Managing the task 3.1 How to interview (as a candidate) 3.2 Performance discussions (as an employee) 3.3 One-to-one meetings with your boss

Rights Sold

3.4 How to ask for a pay rise 3.5 Negotiation skills 3.6 How to handle an unethical request 3.7 How to resign 3.8 How to interview (as the hiring manager) 3.9 New employee induction 3.10 Succession planning

Related Titles The Leadership Skills Handbook 9780749480332 £14.99

How to Manage People 9780749475673 £9.99

Skills, Careers & Employability

45

Success After Service

This book

<< Includes a detailed checklist of

career-related tasks, such as drafting a résumé, finding a mentor and accessing internships, to complete prior to transition

How to Take Control of Your Job Search and Career After Military Duty

<< Offers insights and information

from corporate hiring managers and recruiters regarding the skills gaps and culture differences veterans should address when applying

Edition 1 Date

03/10/2020

Paperback Ebook Hardback

9781789665932 £19.99 9781789665949 £19.99 9781789665956 £60.00

<< Provides practical resources for

the US Department of Labor’s Transition Goal Plan Success (GPS) Program

Pages 256 Dimensions 234x156 Subject Specific Careers

Author Information

Description

Lida Citroën specializes in personal branding and reputation management online and inperson for a target audience. She volunteers to help transitioning military service members build their civilian careers by teaching personal branding and online reputation management in the Transition GPS Program at the United States Air Force Academy. She also consults to private companies such as GE Healthcare, Abbott Labs, and Walt Disney, who are looking to hire and increase the number of veteran employees. She is the author of two veteranfocused books: Your Next Mission (2014) and Engaging with Veteran Talent (2017).

The transition from military to civilian life is more than just a title change; it is a whole new life experience with the sense of excitement and possibility that accompany a transition.

Whether you’re preparing to retire or separate, Success After Service is written to help all veterans succeed in the civilian workplace.

Success After Service provides the tools, resources and strategies to help you adapt to the civilian workplace and evaluate post-military career options. Whether you become an entrepreneur, move into the corporate world or pursue higher education, you will learn how to develop a portfolio of career assets, including your resume, elevator pitch, online profiles, interview acumen and professional network, empowering you to begin your new career with confidence and clarity. Success After Service is the perfect guide for transitioning military and veterans who seek a coherent set of strategies, resources and steps for building a meaningful, deliberate and rewarding post-military career.

Table of Contents

Related Titles

1 2 3 4

Starting a Successful Business 9780749480868 £14.99

5 6 7 8 9 10 11 12 13 14 15

46

Skills, Careers & Employability

Introduction Fundamentals of career readiness What to do before you separate or retire Evaluating the path forward - Employment, education or entrepreneurship Building your personal brand - The foundation of your career Career readiness tools - Resume and cover letter Getting yourself out there - Crafting your narrative and networking in person Getting yourself out there - Networking online Finding mentors, apprenticeships and internships Researching, Applying and Interviewing for a Job Choosing a Job and Onboarding Your first 6 months as a veteran student or entrepreneur Years 1-3 - Growing your career Course correcting - When a change is warranted Conclusion

Unlocking Happiness at Work 9780749478070 £14.99

Superconductors 9780749482367 £14.99

Human Resources, Learning & Development Innovation and Best Practice in Change Management CIPD Coaching Employee Engagement Employment Law & Relations Human Resource Management HR Analytics Learning & Development Organizational Development Performance Management Reward Management Talent Management & Recruitment

www.koganpage.com

47

Featured Titles

Human Resource Practice Fiona Whiting August 2020 9781789665765 Page 52

48

Armstrong's Handbook of Strategic Human Resource Management Michael Armstrong December 2020 9781789661729 Page 54

Performance Coaching

Introduction to HR Technologies

Carol Wilson July 2020 9781789664461 Page 56

Stacey Harris July 2020 9781789665277 Page 50

Discover our full portfolio of books at www.koganpage.com

This book

Agile HR

<< Shows how an agile approach to

Improve Performance in a Changing World of Work

<< Explains how to deal with

Edition 1

HR can save time, reduce costs, improve innovation and drive performance

resistance, constraints and backlogs when implementing agile people processes

<< Includes case studies from global

organizations including Sky, Zurich Insurance, River Island, Kantar, KONE and Tieto

Date

03/08/2020

Paperback Ebook Hardback

9781789665857 £29.99 9781789665871 £29.99 9781789665864 £90.00

Pages 272 Dimensions 234x156 Subject Human Resource Management

Description

Author Information

In the new world of work, agility is a business imperative. From small tech start-ups or large traditional companies, organizations need to be fast, flexible and digitally empowered to succeed. However, too many companies are stuck with siloed, compliance-driven HR processes that work in opposition to the business rather than supporting it. This results in the view that HR is slow and out of touch. However, Agile HR shows that this doesn’t need to be the case. It is a practical guide written specifically for people professionals on how the HR function can develop agile processes and practices that save time, boost performance and support overall business goals.

Natal Dank is the Chief HR Agilist at Southern Blue Consulting where she works with HR teams and leaders to help them to embrace an agile mindset and redesign processes for business success. She is also the co-founder of Agile HR Community.

Covering every aspect of the HR function from people processes, ways of working and HR services to organization design, operating models and HR teams, Agile HR is an essential guide for all HR practitioners wanting to make their HR practices agile and drive business performance but don’t know where to start. As well as guidance on how to deal with resistance, manage a backlog and deal with constraints, there is also invaluable guidance on how HR can prioritize effectively and assess which activities to pursue, which to develop, which to rework and which to abandon in order to achieve continuous business improvement.

Supported by case studies from organizations who have seen the benefits of an agile approach to HR including Sky, Zurich Insurance and KONE, this is critical reading for all HR professionals in organizations of any size needing to adopt fast, flexible and evolving agile approaches to effectively compete in the new world of work.

Table of Contents

Related Titles

1 2

Building the Agile Business through Digital Transformation 9780749480394 £19.99

3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18

Introduction The New Paradigm of Agile Work and Organizations Core Elements of Agile Agile Ways of Working Scrum What is Agile HR? Delivering Value Co-creation Working with a Backlog Agile Teams in HR Thinking like a Scientist Working with Constraints Continuous Improvement HR’s role in Agile Transformation Agile Transformation and Organizational Design Agile HR Services Agile HR Operating Models The Agile HR Coach

Riina Hellström is an Agile Enterprise Coach and the Founder and CEO of People Geeks Ltd. She is an internationally recognized thought leader in Agile HR, the co-founder of the Agile HR Community and the Founder of the Agile HR Finland Network.

Transformational HR 9780749481322 £19.99

Data-Driven HR 9780749482466 £29.99

Human Resources, Learning & Development

49

Introduction to HR Technologies

This book

<< Uses clear, accessible and jargonfree language to explain the technologies available to HR professionals

Understand How to Use Technology to Improve Performance and Processes

<< Explains how technology can

improve performance in each of the core areas of HR activity including recruitment, reward and L&D

Edition 1 Date

03/07/2020

Paperback Ebook Hardback

9781789665277 £29.99 9781789665284 £29.99 9781789665291 £90.00

<< Uses a brand-agnostic approach to

show how to assess the available technologies and identify which are worth investing in

Pages 288 Dimensions 234x156 Subject Human Resource Management

Author Information

Description

Stacey Harris is Vice President of Research and Analytics at Sierra-Cedar in North Carolina.

Prior to this, she was the VP of Research and Advisory Services at the Brandon Hall Group and the Director of Strategic HR at Bersin and Associates. Since 2017, Stacey Harris has been the Director of Education for the International Association for Human Resource Information Management.

Technology can have huge benefits for the HR function. Whether it’s saving time by streamlining processes, boosting engagement by enabling analysis of people data or improving employee development by allowing staff to access the content they need on different platforms, wherever and whenever they need it, the opportunities are vast. However, with more apps, software and platforms than ever before, the volume and variety of available technologies can be overwhelming. This makes it extremely difficult for HR professionals to know where to start when assessing what technologies are out there and which are worth investing in. Introduction to HR Technologies addresses these issues in clear, accessible and jargon-free language and is an indispensable guide for HR professionals needing to get to grips with technologies and understand how to use them to add tangible business value.

Covering all the core areas of HR including recruitment, performance management, learning and development (L&D) and reward, Introduction to HR Technologies allows practitioners to identify areas where technologies can be used to drive performance and what to look for when assessing technological solutions. There is also discussion of artificial intelligence (AI), machine learning and the Internet of Things (IoT) and what they mean for HR. This book is essential reading for all HR professionals looking to use technology confidently to increase performance, improve processes and add value to both employees and the business as a whole.

Table of Contents 1 2 3 4 5 6 7 8 9

What are HR technologies?

Different types of HR technologies How can technology help?

What to look for Recruitment Learning and Development (L&D) Performance management Reward management AI, machine learning and the Internet of Things

Related Titles Predictive HR Analytics 9780749484446 £34.99

Building the Agile Business through Digital Transformation 9780749480394 £19.99 Data-Driven HR 9780749482466 £29.99

50

Human Resources, Learning & Development

This book

<< Provides guidance on how to

effectively motivate and engage a multi-generational workforce with competing priorities

<< Explains how to embed learning in the business to ensure staff have the skills needed to meet personal role and organizational goals

Solving the Productivity Puzzle How to Engage, Motivate and Develop Employees to Improve Individual and Business Performance

<< Includes case studies from global

organizations such as Accenture, IBM, Sainsbury’s, Kellogg’s, Singapore Airlines, BT and the UK Cabinet Office

Edition 1 Date

03/07/2020

Paperback Ebook Hardback

9781789664744 £19.99 9781789664751 £19.99 9781789664768 £60.00

Pages 224 Dimensions 234x156 Subject Human Resource Management

Description

Author Information

A productive workforce is essential for organizational growth and business success. However, record levels of disengaged staff, a lack of motivation and employees feeling that they lack the necessary skills and support to excel at their jobs is putting this in jeopardy. HR practitioners are ideally placed to address these issues and boost productivity at every stage of the employee lifecycle to improve individual performance and drive business results.

Solving the Productivity Puzzle is a practical guide for all people management professionals.

It covers how to embed learning and development activities to ensure that employees feel equipped with the skills they need to meet their goals, motivate a workforce made up of five generations with competing priorities, develop an effective workforce planning strategy to make sure the right people are in the right place in the organization and build a company culture that allows people to thrive.

Tim Ringo is the Vice President for Europe, Middle East and Africa at SAP SuccessFactors where he focuses on helping organizations drive performance through an effective human resources strategy. Prior to this, he was an Executive Partner for Human Capital Service at Accenture and then the Global Leader of IBM’s Human Capital Management consulting practice.

Solving the Productivity Puzzle also includes expert guidance on how to use people data to identify areas of opportunity in the workforce, track and measure productivity and how to leverage new technologies to support employees. Including case studies from global organizations including IBM, Accenture, Kellogg’s, BT and Singapore Airlines, this is essential reading for HR professionals needing to supercharge productivity in their organization for both employee and business success.

Table of Contents 1 2

The Productivity Crisis What’s causing poor productivity and how HR can help?

3 Motivation and the emerging workforce 4 Engaging your talent 5 Giving people the skills they need to succeed 6 Getting the right people in the right place 7 Building a structure for peak performance 8 Creating a culture that helps employees thrive 9 Tracking and measuring productivity 10 Using data for insights and innovation 11 Concluding actions for sustainable productivity growth

Related Titles The Power of Company Culture 9780749481957 £19.99

Transformational HR 9780749481322 £19.99

Unlocking High Performance 9780749483296 £19.99

Human Resources, Learning & Development

51

Human Resource Practice

This book

Edition 8

<< New to this edition: fully

Date

03/08/2020

Paperback Ebook Hardback

9781789665765 £47.99 9781789665789 £47.99 9781789665796 £150.00

<< Provides a thorough grounding in

all the core areas of HR including recruitment and selection, performance management, reward management and L&D aligned to the new CIPD Level 3 qualification including additional information on job design, people analytics and employee mental health

<< Online resources: instructor’s manual, lecture slides and annotated web links

Pages 336 Dimensions 246x189 Subject Human Resource Management

Author Information

Description

Fiona Whiting is a freelance HR and organisational development consultant with over 20 years’ experience as an HR practitioner.

She has held a number of executive boardlevel positions and has worked predominantly with the NHS, local authorities and academic institutions as well as in a variety of private sector organisations. Fiona Whiting is also the co-founder and director of The People Effect List.

Human Resource Practice is a practical and accessible guide for students and anyone looking to gain a thorough understanding of HR, and is the definitive text for the CIPD’s Level 3 Foundation Certificate in HR Practice. It covers all the core areas of HR including recruitment and selection, performance management, reward and learning and development (L&D) as well as providing students with the broader coverage of the business environment that they need to succeed including topics such as change management, organisational context and the legal background to employment.

This fully updated 8th edition of Human Resource Practice now includes new discussion of job design, people analytics and employee mental health and is fully aligned to the new CIPD foundation syllabus. Reflective practice questions, case studies and explore further boxes throughout encourage students to think critically about the content and understand how it applies in practice in the workplace. Most importantly, this book contains a dedicated chapter on personal effectiveness to ensure that students develop all the skills they need for a successful career in HR such as presentation and communication skills, empathy, resilience and guidance on how to handle difficult conversations. Online resources include an instructor’s manual, lecture slides and annotated web links.

Table of Contents 1 2 3 4 5 6 7 8 9 10

Introduction and Overview The Organisational Context The Legal Background to Employment Job Analysis Recruitment and Selection Performance Management Reward Employee Relations Learning and Development Information and Communication Technology in HR 11 Change in Organisations 12 Personal Effectiveness

52

Human Resources, Learning & Development

Related Titles Armstrong’s Handbook of Human Resource Management Practice 9780749474119 £44.99

Introduction to Human Resource Management 9780749483685 £47.99

Human Resource Management at Work 9781843983712 £47.99

This book

<< Provides guidance on how to

design and implement an effective flexible working policy

<< Covers different forms of flexible

working including job sharing, compressed or altered hours and remote working

<< Shows how a proactive flexible

working strategy creates more inclusive organizations and allows businesses to become more environmentally responsible

Flexible Working How to Implement Flexibility in the Workplace to Improve Employee and Business Performance Edition 1 Date

03/09/2020

Paperback Ebook Hardback

9781789665895 £29.99 9781789665901 £29.99 9781789665918 £90.00

Pages 288 Dimensions 234x156 Subject Human Resource Management

Description

Author Information

Flexible working is now a key concern for many employees. It spans genders, ages and family circumstances, with 37% of millennials declining a job offer if working flexibly isn’t an option and 78% of employees over 50 wanting more flexible hours.

Gemma Dale is a Senior HR professional, conference speaker, writer and coach with over 20 years’ experience. She is currently the Policy and Engagement Manager at the University of Manchester and co-founder of The Work Consultancy where she helps businesses develop their people policies. She is a Chartered Fellow of the CIPD (Chartered Institute of Personnel and Development) and author of the award-winning HR blog, People Stuff.

Flexible Working is a practical guide for HR practitioners showing how to develop an effective flexible working strategy to meet the needs of employees and the needs of the business.

This book explains how to develop effective flexibility policies and processes as well as how to communicate and train line managers on these practices. It also includes advice on how to overcome barriers to flexible working, dispels common myths and offers guidance on the different forms of flexible working available to organizations.

Flexible Working shows that working practices outside the standard 9-5, five-days-a-week in the office can benefit a company. It drives employee engagement and performance, reduces costs and workplace stress and improves talent acquisition from a more diverse talent pool.

It also explains how a proactive flexible working strategy can have sustainability benefits and reduce a company’s carbon footprint. Including case studies from organizations such as Zurich Insurance, Manchester City Council and University of Sussex and supported by rigorous analysis of flexible working data, this is essential reading for all HR professionals.

Table of Contents

Related Titles

1

Inclusive Talent Management 9780749475871 £29.99

2 3 4 5 6 7 8 9 10 11 12 13 14

What is flexible working and why does it matter?

Forms of flexible working Research on flexible working - what the data tells us The benefits of flexible working Flexible working and inclusion Flexible working and wellbeing Flexible working and sustainability Flexible working and talent The business case for flexible working Barriers to flexible working and how to overcome them Challenging the flexible working myths Case Studies - Companies who are seeing the benefits of flexible working Communication, promotion and training Policy and processes

Organization Development 9780749470173 £29.99

The Human Workplace 9780749481223 £19.99

Human Resources, Learning & Development

53

Armstrong’s Handbook of Strategic Human Resource Management

This book

<< Shows how to align HR strategies,

policies and practices with wider organizational goals and objectives to improve business performance

Improve Business Performance Through Strategic People Management

<< New to this edition: chapters on

evidence-based strategic HRM, employee wellbeing strategies and HR analytics, additional case studies and updated wider content to reflect the latest research and thinking

Edition 7 Date

03/12/2020

Paperback Ebook Hardback

9781789661729 £34.99 9781789661736 £34.99 9781789661743 £110.00

<< Online resources: lecture slides

and handbooks for lecturers and students which include selfassessment questions, case study exercises and a glossary and literature review

Pages 280 Dimensions 234x156 Subject Human Resource Management

Author Information

Description

Michael Armstrong is the UK’s bestselling author of HRM books. With over a million copies sold, his books have been translated into twenty-one languages. He is managing partner of E-Reward and was previously a chief examiner of the Chartered Institute of Personnel and Development (CIPD).

Armstrong’s Handbook of Strategic Human Resource Management is a complete guide to integrating HR strategies with wider organizational goals and objectives to achieve sustained competitive advantage. Supported by key learning summaries, source reviews and practical real-life examples from organizations including UNICEF and General Motors (GM), it provides coverage of HRM strategies in key areas of the function such as employee engagement, talent management and learning and development, as well as strategic HRM approaches in an international context.

Rights Sold 3rd Edition: Arabic 5th Edition: Russian 6th Edition: Georgian; Turkish

This fully revised seventh edition of Armstrong’s Handbook of Strategic Human Resource Management contains new chapters on evidence-based strategic HRM, employee wellbeing strategies and HR analytics, as well as additional case studies and updated wider content to reflect the latest research and thinking. It remains an indispensable resource for both professionals and those studying HR qualifications, including undergraduate and masters degrees and the CIPD’s advanced level qualifications. Online supporting resources include lecture slides and comprehensive handbooks for lecturers and students which include selfassessment questions, case study exercises, a glossary and literature review.

Table of Contents

54

Human Resources, Learning & Development

1 Introduction 2 The framework of strategic HRM 2.1 Human resource management 2.2 Strategic management 2.3 Strategic human resource management 2.4 The strategic role of HR 2.5 Evidence-based strategic HRM 3 HRM strategy in general 3.1 The nature of HR strategy 3.2 Developing HR strategy 3.3 Delivering HR strategy 4 HRM strategies related to organizational capability and organizational and individual performance 4.1 Organization development strategy 4.2 Human capital management strategy 4.3 Knowledge management strategy 4.4 Corporate social responsibility strategy 4.5 Organizational performance strategy 4.6 Individual performance management strategy 5 HRM strategies dealing with specific aspects of HRM 5.1 Employee engagement strategy 5.2 Employee wellbeing strategy 5.3 Resourcing strategy

5.4 Talent management strategy 5.5 Learning and development strategy 5.6 Reward strategy 5.7 Employee relations strategy 6 The technological scene 6.1 HR analytics 6.2 The impact of E-HRM on strategic HRM 7 The international scene 7.1 Strategic international HRM 7.2 International HRM strategies

Related Title Armstrong’s Handbook of Strategic Human Resource Management 9780749476823 £34.99

Outstanding

This book

<< Provides guidance on how to

critically assess current HR activities and identify where changes and innovations can be made to drive greater performance

<< Includes case studies from

organizations such as Hootsuite, Spotify, Survey Monkey, Siemens, Ticketmaster, Glassdoor and Mattel

<< Shows how to use people analytics to build an evidence-based HR strategy

Outstanding People Practice How HR can Transform Business Performance Edition 1

Date

03/12/2020

Paperback Ebook Hardback

9781789667042 £19.99 9781789667059 £19.99 9781789667066 £60.00

Pages 240 Dimensions 234x156 Subject Human Resource Management

Description

Author Information

Outstanding People Practice is the book that every HR professional needs to enable all aspects of the people function to perform to their full potential and drive business performance. Instead of focusing on how small improvements to existing activities can create marginal gains, this book shows HR practitioners how to critically assess their current processes and activities and identify what areas they need to think differently about in order to have a dramatic impact on business results. It covers how to navigate the crowded world of HR technology, why people analytics should be the foundation of HR strategy, how to build an inclusive organization and a culture of belonging as well as why employer branding matters for HR and how to get it right.

Lars Schmidt is the Founder of Amplify, an HR executive search and consulting firm that helps companies build progressive people teams and navigate the future of work. He is an advisor at People Tech Partners and is the Founder and Host of the 21st Century HR podcast. He is also the co-founder of HR Open Source, a global initiative to accelerate innovation and education in HR. He was named a Top 100 Influencer by HR Examiner and included in The Huffington Post’s Top 100 Most Social HR Experts on Twitter. He is based in Virginia, USA.

Outstanding People Practice also covers how HR can rethink recruitment, talent management, performance and reward to save time, reduce costs and achieve greater business gains. Written by a leading innovator in the HR industry and supported by case studies from organizations including Hootsuite, Spotify, npr, Ticketmaster, Siemens and Mattel, this is essential reading for all HR professionals wanting to create an exceptional people management function and make sure that they’re not underestimated by the business.

Table of Contents

Related Titles

1 The need for change 1.1 How to identify what needs to change 1.2 The skills you need as a modern HR professional People analytics 1.3 Recruitment 1.4 Talent attraction and retention 1.5 Performance 1.6 Reward 1.7 Culture 1.8 Inclusion 1.9 Agility 1.10 Employer brand;

The Human Workplace 9780749481223 £19.99

Unlocking High Performance 9780749483296 £19.99

The Power of Company Culture 9780749481957 £19.99

Human Resources, Learning & Development

55

Performance Coaching

This book

<< Provides a complete resource for

creating a coaching culture in organizations and developing the skills needed to coach effectively

A Complete Guide to Best Practice Coaching and Training

<< Explores the key techniques

and models in the field, from 360-degree feedback to neurolinguistic programming (NLP), which forms a helpful reference guide for those at all stages of their coaching careers

Edition 3 Date

03/07/2020

Paperback Ebook Hardback

9781789664461 £29.99 9781789664478 £29.99 9781789664492 £90.00

<< New to this edition: chapters

on distance coach training and peer leadership in the workplace, material on neuroscience in coaching, coaching in education, managing difficult conversations and stakeholder mapping and updated wider research with new thinking and models

Pages 384 Dimensions 234x156 Subject Coaching

Author Information

Description

Carol Wilson is an international speaker, writer and broadcaster and the founder and CEO of Culture at Work and Performance Coach Training. She delivers coaching and leadership programmes throughout the world for a range of organizations including IKEA, UK National Health Service (NHS) and NCR. She worked at board level with Sir Richard Branson at Virgin, where she experienced the value of a coaching culture at first hand. She is an Honorary Life Fellow and Global Advisory Panellist to the Association for Coaching.

Performance Coaching is a complete resource for improving organizational and employee performance through coaching. Full of tips, tools and checklists, it covers all the fundamental elements of the coaching process, from developing the skills needed to coach effectively, to coaching in leadership, cross-cultural coaching and measuring return on investment. It also explores the key techniques and models in the field, from 360-degree feedback to neurolinguistic programming (NLP), to allow readers to identify which approach is most suited to specific situations. Featuring case studies from organizations including Virgin, Johnson & Johnson and IKEA showing how effective coaching approaches have been applied in practice, this book is for coaches of all levels of experience, as well as HR managers and leaders looking to embed a coaching culture in their organizations.

Rights Sold 2nd Edition: Italian; Vietnamese

This revised third edition of Performance Coaching has been updated to include the latest insights and developments and contains new chapters on distance coach training and peer leadership in the workplace and new material on neuroscience in coaching, coaching in education, managing difficult conversations and stakeholder mapping.

Table of Contents

Related Titles

1 2 3 4

Leadership Team Coaching 9780749478490 £29.99

The fundamentals of performance coaching Creating a coaching culture in organizations Skills for coaches and managers Tools of the trade: continuing professional development;

Systemic Coaching and Constellations 9780749475499 £29.99

Excellence in Coaching 9780749474454 £29.99

56

Human Resources, Learning & Development

This book

<< Provides a comprehensive overview of the theories, frameworks and techniques of change management to enable organizations to successfully navigate through periods of change

<< New to this edition: chapters

on digital transformation and becoming a sustainable business, material on resilience, wellbeing and effective leadership and updated wider content with the latest thinking and theories

<< Online resources: international

case study question packs and lecture slides with further reflective questions

Making Sense of Change Management A Complete Guide to the Models, Tools and Techniques of Organizational Change Edition 5 Date

03/11/2019

Paperback Ebook Hardback

9780749496975 £34.99 9780749496982 £34.99 9781789660456 £110.00

Pages 544 Dimensions 240x170 Subject Change Management

Description

Author Information

The definitive, bestselling text in the field of change management, Making Sense of Change Management provides a thorough and accessible overview for students and practitioners alike. Without relying on assumed knowledge, it comprehensively covers the theories and models of change management and connects them to workable approaches and techniques that organizations of all types and sizes can use to adapt to tough market conditions and succeed by changing their strategies, structures, mindsets, leadership behaviours and expectations of staff and managers.

Esther Cameron is a freelance change adviser and coach who supports senior leaders and their teams and organizations through change. Her recent clients include Shell, Tata Steel, Canaccord Genuity and several British government departments.

This completely revised and updated fifth edition contains new chapters on digital transformation and becoming a sustainable business, new material on resilience, well-being and effective leadership, and new examples from organizations including Google, Burberry and Volvo. Supported by “food for thought” and “stop and think” features to aid critical thinking and understanding, as well as checklists, tips and helpful summaries, Making Sense of Change Management remains essential reading for anyone who is currently part of, or leading, a change initiative. New and updated accompanying online resources include international case study question packs for lecturers and lecture slides with reflective questions.

Table of Contents 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20

Introduction The underpinning theory Individual change Team change Organizational change Leading change The change agent The applications Restructuring Mergers and acquisitions Culture and change Digital transformation Becoming a sustainable business Emerging inquiries Complex change Leading change in uncertain times Project- and programme-led change Conclusion References and further reading Index

Related Titles

Mike Green is the Managing Director of Transitional Space, a consultancy firm that specializes in change management, leadership development and individual and team coaching. He is a Visiting Executive Fellow at Henley Business School and also delivers accredited programmes in change management to senior managers and change agents in the UK, Africa and the Middle East.

Rights Sold 4th Edition: Bahasa-Indonesian

Making Sense of Change Management 9780749472580 £34.99

The Effective Change Manager’s Handbook 9780749473075 £39.99

Big Change, Best Path 9780749469429 £29.99

Human Resources, Learning & Development

57

Employer Branding

This book

Use your Brand to Attract the Employees you Need for your Business to Succeed

<< Explains how to identify, attract

and engage the people with the skills the business needs to succeed

<< Provides guidance on how to

build employer branding into recruitment strategies

Edition 1

<< Includes guidance on how to

Date

03/08/2020

Paperback Ebook Hardback

9781789665079 £19.99 9781789665086 £19.99 9781789665093 £60.00

develop and communicate an employee value proposition (EVP)

Pages 232 Dimensions 234x156 Subject Talent Management & Recruitment

Author Information

Description

James Ellis is an employer branding consultant and the founder of The Talent Cast podcast.

With more than 20 years’ experience in recruitment and talent acquisition, Ellis is a frequent keynote speaker and industry commentator on how employer branding can be used to improve the quality of hires and overall company performance. Previously, he was the Global Head of Employment Brand at Groupon.

Getting recruitment right should be a key business priority because the costs of getting it wrong are huge. These are not limited to simply wasted salary, recruitment costs and training spend, a poor hiring decision impacts individual and team productivity and workforce morale.

These poor decisions often occur because recruiters don’t know how to effectively use their employer brand. This is a company’s reputation as a place to work, their employee value proposition and culture and getting this right ensures that a business attracts the people it needs to succeed and can build an engaged, motivated and productive workforce. Employer Branding is a practical guide for all recruitment and talent professionals which explains what employer branding is, why it’s important and most importantly, how to use it to identify, attract and acquire the talent the business needs.

Employer Branding is a step-by-step guide which allows people management professionals to understand how to identify what skills their business needs and how to attract the people with these skills. It also explains how to develop a compelling employee value proposition and identify the best way to communicate this as well as how to make the most of social media and company review sites This book also contains expert guidance on how to ensure the employer brand experienced by existing employees aligns with the external messaging.

Packed full of case studies from companies who have seen the benefits of a strong employer brand including Southwest Airlines, Visa, Marriott and Microsoft, this is essential reading for all HR professionals needing to make their company the top choice for the candidates they need to outperform the competition.

Table of Contents

Related Titles

1

The Power of Company Culture 9780749481957 £19.99

2 3 4 5 6 7 8 9 10 11

58

Human Resources, Learning & Development

12

What is employer branding and why is it HR’s responsibility Using employer branding in your recruitment strategy How to identify the talent you need How to find the talent you need How to attract the talent you need How to communicate your employer brand Where to communicate your employer brand How to use social media to leverage your employer brand Aligning external and internal employer brand messages Using employer brand to move from tactical to strategic recruitment Employee retention, motivation and engagement Make them want to work for you

The Robot-Proof Recruiter 9780749493226 £19.99

Unlocking High Performance 9780749483296 £19.99

This book

<< Outlines best practices for every stage of the recruiting process, from outlining requirements in the job description to securing candidate referrals

High-Tech HighTouch Recruiting How to Attract and Retain the Best Talent By Improving the Candidate Experience

<< Explains how to recruit passive

talent: the talent that isn’t looking for a new role but is the best fit

<< Online resources: sample offer

letters, recruiting scripts, job requisitions, interview scorecard, a listing of characteristics of best hires and guidelines for a 9-step telephone interview process

Edition 1 Date

03/09/2020

Paperback Ebook Hardback

9781789665154 £19.99 9781789665161 £19.99 9781789665178 £60.00

Pages 216 Dimensions 234x156 Subject Talent Management & Recruitment

Description

Author Information

With unemployment rates globally at a 50-year low, finding the right person for the job is increasingly difficult, expensive and often unsuccessful. In fact, almost 30% of US job seekers have left a job within the first 90 days. In High-Tech High-Touch Recruiting, expert recruiter and trainer Barbara Bruno attributes these low retention rates to poor recruiting practices.

Barbara Bruno has trained over 25,000 recruiters in 13 countries and consults to some of the largest recruiting companies in the world, including Management Recruiters International, Robert Half, Pride Staff, Express Employment Professionals, Fortune Personnel and DAV in South Africa. Her company, Good As Gold Training and HR Search, offers inperson and virtual training services and tools.

She has received the highest national award from the Staffing and Recruiting Profession, The Harold B. Nelson Award, and was inducted into the National Association of Personnel Services Hall of Fame.

Retention begins with recruiting. More than explaining why and how recruiting efforts fail, High-Tech High-Touch Recruiting outlines strategies for successfully blending the use of ‘high-tech’ tools with ‘high-touch’ relationship-building skills. For example, she recommends the use of AI-powered software applications to identify a large pool of qualified job candidates, but cautions against the sole use of text and email communication. Instead, she recommends that recruiters conduct a general interview in order to better ascertain whether a candidate is the best fit for the role.

High-Tech High-Touch Recruiting provides recruiters with an end-to-end process for recruiting the highest calibre talent who, after they are hired, will become engaged employees. The book comes with online resources including sample offer letters, recruiting scripts, job requisitions, interview scorecard, a listing of characteristics of best hires and guidelines for a 9-step telephone interview process.

Table of Contents

Related Titles

1 2 3 4 5

The Robot-Proof Recruiter 9780749493226 £19.99

6 7 8 9

Introduction Start with updating the hiring process Identify the best and communicate differently Interview to hire the best talent Clarify timing with hiring authorities and candidates Extend offers that will be accepted Employ techniques to eliminate surprises Nurture candidates pre- and post-hire and obtain referrals A Balanced Approach to Recruiting Conclusion

Social Media Recruitment 9780749473709 £19.99

The Professional Recruiter’s Handbook 9780749465414 £24.99

Human Resources, Learning & Development

59

Agile Workforce Planning

This book

<< Explains how to assess what skills are needed in the workforce and whether to buy, borrow or build these capabilities

How to Align People with Organizational Strategy for Improved Performance

<< Provides guidance on how to

analyze the gap between the supply and demand for talent in an organization and how best to close this gap

Edition 1 Date

03/12/2020

Paperback Ebook Hardback

9781789666052 £29.99 9781789666069 £29.99 9781789666076 £90.00

<< Shows how to collect the relevant

data needed to calculate current and predicted organizational churn

Pages 288 Dimensions 234x156 Subject Talent Management & Recruitment

Author Information

Description

Adam Gibson is a global leader in workforce planning and currently Group Director of Strategic Workforce Planning at Capita. Prior to this he was the Strategic Workforce Planning Leader at the Metropolitan Police and the Head of Resource Management at PwC UK. He is also the Founder of Agile Workforce Planning Ltd and leads the Strategic Workforce Planning Faculty at the CIPD (Chartered Institute of Personnel and Development).

Agile Workforce Planning is a practical guide for HR and organization development practitioners needing to align their staff, skills and resources with evolving company goals.

As business priorities change and focus shifts to address arising issues, HR professionals need to be able to reorganize talent swiftly and plan for future needs to enable the business to succeed. It covers how to forecast organizational demand for people, resources and skills, analyze the gap between supply and demand and most importantly, how to fill this gap. This book explains how to use agile workforce planning to achieve this. It also covers how to identify the skills needed in the workforce, where these skills are already available and when they’re missing, how to decide whether to buy, borrow or build them.

Agile Workforce Planning explains how to collect data to calculate and predict staff churn as well as how to use qualitative and quantitative demand modelling to forecast for future needs and provides strategies to address these including lateral internal recruitment. There is also expert guidance on horizon scanning, scenario planning and how to secure stakeholder buy in and engagement for an agile workforce plan. Supported by case studies from companies including Thames Water, HSBC and John Lewis, this is essential reading for HR and OD professionals needing to continuously align the talent and capabilities in their workforce with the overall business strategy

Table of Contents

60

Human Resources, Learning & Development

1 Introduction to Workforce Planning 1.1 What is Workforce Planning 1.2 The value of Workforce Planning 1.3 Limitations of traditional SWP 1.4 Four values of agile 2 Baselining 2.1 Understanding the workforce 2.2 Gaining buy in 2.3 The kick off 3 Supply 3.1 Calculating organizational churn 3.2 Calculating workforce performance 3.3 Understanding workforce evolution 4 Demand 4.1 What is demand?

4.2 Demand modelling - quantitative methods 4.3 Demand modelling - qualitative methods 5 Gap analysis 6 Action planning 6.1 Collaborating with key partners 6.2 Optimizing demand 6.3 Managing supply 7 Deliver

7.1 Implementing the plan 7.2 Managing stakeholders 7.3 Managing a living plan

Related Titles Strategic Workforce Planning 9780749482015 £29.99

Data-driven Organization Design 9780749474416 £34.99

This book

<< Explains how to develop a purpose-

driven team with shared goals, vision and identity who can achieve greater business success than individual employees are able to

<< Shows how to manage internal

team conflict that can arise from employees having different priorities, motivations and levels of experience

<< Provides diagnostic questions and reflective practice exercises in each chapter so that readers can identify how the content can apply in practice in their own team

Building Top Performing Teams How to Develop Your Employees for Business Success Edition 1 Date

03/10/2020

Paperback Ebook Hardback

9781789666762 £29.99 9781789666779 £29.99 9781789666786 £90.00

Pages 256 Dimensions 234x156 Subject Performance Management

Description

Author Information

The best way for a business to succeed is through its people. While there are gains to be had from streamlining processes, reducing costs or making a strategic change, the biggest potential for success comes from people. More than this, the greatest gains are achieved through a high-performing team which is greater than the sum of its parts. Building Top Performing Teams is a practical guide for HR professionals, coaches and anyone with management responsibility on how to motivate, develop, engage and reward a team of employees with different levels of experience and different priorities from a variety of generations to achieve outstanding business success.

Lucy Widdowson is the Founder and Director of Performance Edge Consulting. She has over 30 years’ experience and has worked at board level as HR Director at The Body Shop and Head of HR at Virgin Nigeria Airways. She is also a UK Associate Board Member for the International Coach Federation.

Building Top Performing Teams also includes essential guidance on how to manage internal team conflict and ensure that teams are purpose-driven and working towards a shared business goal. Each chapter includes diagnostic questions and reflective practice exercises to allow readers to identify how to apply each element of team development to their own workforce. There are also tools and techniques throughout on how to promote team ways of working rather than individual-focused processes. Supported by case studies from companies including John Lewis, Mothercare, Carlsberg, PepsiCo and Unilever, this is essential reading for anyone needing to unlock the value of their team to achieve greater business performance.

Table of Contents 1 2 3 4 5 6 7 8 9

Why teams add more value than individuals Approaches to team development The purpose-driven team Building team identity Shared goals, values and commitment Motivating and engaging your team Managing conflict in the team Coaching your team Team ways of working

Paul Barbour is Lead Facilitator at FXL Performance Management where he works with tech start-ups, blue chip multinationals and third sector organizations to develop and coach their teams for improved performance.

Prior to this, he worked in-house at the Kerry Group Plc.

Related Titles Leadership Team Coaching 9780749478490 £29.99

Managing Conflict 9780749480882 £29.99

Inclusive Talent Management 9780749475871 £29.99

Human Resources, Learning & Development

61

The Energized Workplace

This book

<< Explains why traditional

organizational structures and processes are holding employees and businesses back and how to redesign them to allow both people and the business to reach their full potential

Designing Organizations where People Flourish Edition 1

Date

03/06/2020

Paperback Ebook Hardback

9780749498665 £19.99 9780749498672 £19.99 9781789661071 £60.00

<< Shows how technological advances that mean staff are connected to work in their evenings, weekends and on holiday are having a direct impact on employee wellbeing and how to tackle this

<< Includes international case studies from companies including ING Bank, Ministry of Social Affairs, Belgium and WD-40

Pages 224 Dimensions 234x156 Subject Organizational Development

Author Information

Description

Perry Timms is a coach, consultant, international conference speaker and the founder of People and Transformational HR Ltd. He is also the social media and HR adviser to the Chartered Institute of Personnel and Development (CIPD). Named by HR Magazine as one of the most influential HR thinkers of 2017, he is a visiting fellow at Sheffield Hallam University Business School, a fellow of the Royal Society of Arts (RSA) and the world’s first WorldBlu-certified Freedom at Work coach. Perry Timms is also the author of Transformational HR, published by Kogan Page.

Productivity is flatlining, employee wellbeing is at an all-time low and stress at an all-time high. Mental health issues are now the biggest single disability affecting the UK and are estimated to cost the economy £105bn each year. Traditional company design, structures and processes are making these issues worse and leading to unprecedented levels of staff burnout. This not only impacts individual employees, there is also a detrimental effect on overall company performance when employees can’t perform to their full potential. It is the responsibility of Organizational Development and HR professionals to address these issues urgently and redesign work to allow people to flourish and businesses to thrive. Full of practical advice, tips and tools, The Energized Workplace provides a blueprint for how practitioners can redesign their organizations to support employees and ensure the business outperforms the competition.

It covers everything from why existing structures are causing business output to decline, why traditional processes are holding organizations back and what the consequences of not addressing these design issues will mean for business including increased staff turnover, a rise in employee absence and a decline in company profits. Including case studies from organizations across a range of sectors who have successfully put people at the heart of their workplace design such as ING Bank, Tata Consulting and WD-40; with specific guidance on designing for five generations working side by side, across different countries and on separate time zones, The Energized Workplace will help OD and HR professionals confidently tackle the organizational issues putting their company success and employee health and happiness in jeopardy. Supported by research from Cranfield School of Management, this book is essential reading for practitioners needing to deal with the wellbeing crisis and productivity puzzle in the new world of work.

Table of Contents

Related Titles

1 2 3 4 5 6

Transformational HR 9780749481322 £19.99

The future design of work Traditional design flaws The impact of the new working life The 20 dysfunctions of modern work Evidence to support the redesign of work Exemplary organizations designed to help people flourish 7 How people-focused design creates top performing businesses 8 Design tips and tools for building a workplace of the future 9 Advice for sustained success 10 What next?

62

Human Resources, Learning & Development

Unlocking Happiness at Work 9780749478070 £14.99

This book

<< Provides advice for learning and

development (L&D) professionals on how to apply insights from neuroscience and human behaviour to learning design including tips on how to interest, excite and engage staff in training and make them want to learn

<< Shows how to develop user-

led training initiatives where employees are consulted to optimize development and retention

<< Outlines how simulations can

be used to replicate a real-world challenge as closely as possible to help employees appreciate the need for training and improve their engagement with it

How People Learn Designing Education and Training that Works to Improve Performance Edition 1

Date

03/05/2019

Paperback Ebook Hardback

9780749484705 £29.99 9780749484712 £29.99 9780749498566 £90.00

Pages 264 Dimensions 234x156 Subject Learning and Development

Description

Author Information

What if we have been wrong about learning? Learning may have more in common with marketing than we thought. Looking at marketing and learning’s common root, How People Learn shows L&D professionals a new way of thinking about learning by exploring what happens when we learn. It considers applications from AI, marketing and ethics and is informed by psychology and contemporary neuroscience in order to show L&D professionals how to design training with their employees in mind so that training makes a real difference to skills, capabilities, performance and development, rather than being a waste of time, money and resources.

Nick Shackleton-Jones is the Director of Learning and Performance Innovation at PA Consulting Group where he helps organizations improve employee performance and engagement through their approach to learning. Prior to this, he was Director of Learning Innovation and Technology at BP and has also held senior roles in L&D at Siemens Communications and the BBC. In 2017, he was awarded the Colin Corder award by the Learning and Performance Institute for services to the learning industry.

Using the author’s ‘5Di model’, How People Learn demonstrates how to define, design and deploy training in a user-centred way so it works both for and with employees. It also includes guidance on what training resources to create when employees are actively searching for learning content. Using this book, L&D practitioners will be able to use pull and push techniques to provide content that people use and experiences that transform their behaviour.

From how to use simulations, storytelling and anticipation to the importance of observation and status, this book gives L&D professionals everything they need to build effective training programmes and learning experiences. With a foreword by Dr Roger Schank, the Chairman and CEO of Socratic Arts and Executive Director of Engines for Education, and case studies from companies such as BP and the BBC, this is an urgent read for learning professionals.

Table of Contents 1

Introduction – Everything you know about learning is wrong 2 Where’s my robot? Or ‘what AI taught us about learning’ 3 How we learn – The affective context model 4 Re-imagine your world 5 Learning design – push or pull?

6 Learning elimination– Resources not courses 7 Education – The great learning prevention scheme 8 What to do about it – Techniques for humancentred learning design 9 Learning culture 10 The future of learning (and how to make it happen) 11 Conclusion

Related Titles The Learning Challenge 9780749471255 £29.99

Driving Performance through Learning 9780749497439 £19.99 Digital Learning in Organizations 9780749484682 £29.99

Human Resources, Learning & Development

63

Excellence in Learning and Development Practice

This book

<< Shows how L&D practitioners

can prioritize performance and overcome barriers to learning in their organization

<< Supported by insights from

Drive Individual and Business Results as a Top-performing L&D practitioner

research with over 7,500 L&D professionals and 50,000 workers

<< Provides guidance on how to

develop strategies for learning success to improve individual employee performance as well as overall business results

Edition 1 Date

03/07/2020

Paperback Ebook Hardback

9781789665239 £29.99 9781789665246 £29.99 9781789665253 £90.00

Pages 288 Dimensions 234x156 Subject Learning and Development

Author Information

Description

Laura Overton is an award-winning learning expert with over 30 years’ experience in the learning industry. She is the founder of Towards Maturity, an independent learning analysis company which has been delivering the L&D industry’s annual benchmark report since 2003. Prior to this, she was an e-learning champion at e-Skills UK and was responsible for e-learning implementation at Smartforce.

In 2018, Laura Overton was listed number one in the e-learning Movers and Shakers list, an annual report of the Top 100 most influential people in the learning industry across the world.

The world of work is changing and the pressure on learning and development (L&D) professionals to develop a workforce with the necessary skills to succeed both now and in the future as well as to drive overall business performance is huge. However, this goal can only be achieved if L&D practitioners themselves have the right skills, capabilities and strategies in place. According to research from Towards Maturity which surveyed 7,500 learning professionals, 95% of people didn’t feel confident in their ability to meet this objective because they felt ill-equipped and under-skilled. Excellence in Learning and Development Practice solves this problem by providing L&D practitioners with everything they need to use their role to drive individual and business performance.

Excellence in Learning and Development Practice covers how to assess the current learning landscape, how to prioritize performance, how to overcome barriers to learning, outlines strategies for learning success and develops the skills and mindset needed to succeed in an L&D role. It is supported by insights from Towards Maturity research throughout and is full of practical tips, tools and examples from top-performing learning organizations. It also includes interviews with exceptional L&D professionals such as the Chief Learning Strategist at PwC and the Learning and Innovation Director at Unilever. Written by a leading name in the learning industry, this is a book that no L&D practitioner can afford to be without.

Table of Contents

Related Titles

1 2 3 4 5

Neuroscience for Learning and Development 9780749474614 £29.99

The learning landscape The L&D role The L&D skills needed for success The strategies needed for success Driving performance

The Learning Challenge 9780749471255 £29.99

How People Learn 9780749484705 £29.99

64

Human Resources, Learning & Development

This book

<< Includes reflective practice

activities to encourage students to think critically about the content and self-test their learning progress

<< New to this edition: brand new

chapter on organisation design and development including coverage of workplace culture, job design and change management as well as additional coverage of analytics, diversity and inclusion

<< Online resources: lecture slides for each chapter and a lecturer’s guide

Human Resource Management at Work The Definitive Guide Edition 7 Date

03/11/2020

Paperback Ebook Hardback

9781789664867 £48.99 9781789664874 £48.99 9781789664881 £150.00

Pages 576 Dimensions 246x189 Subject CIPD

Description

Author Information

A leading textbook in its field, Human Resource Management at Work is a comprehensive guide to the theory and practice of HRM. The first part of the book covers HRM strategy and the global context, the forces shaping HRM at work and international and comparative HRM. Part Two discusses the role of HR professionals in the workplace and how the responsibilities for delivering effective HR vary in a changing world of work, Part 3 has expert coverage of the key areas of HR including resourcing and talent management, performance, reward and employee relations and this edition now includes a brand-new chapter on organisational design and development. The final part equips readers with the research skills they need to collect and analyse HR data from a business perspective and feel confident in their ability to present their insights to business stakeholders.

Mick Marchington is emeritus professor of Human Resource Management at University of Manchester, UK and a Chartered Companion of the CIPD.

Fully updated throughout, Human Resource Management at Work includes case studies, reflective practice activities to encourage critical thinking and ‘explore further’ boxes to encourage wider reading. Fully aligned to the new CIPD Level 7 qualification yet also relevant on non-CIPD accredited HR masters courses, this book covers everything students need to excel in their academic studies and will ensure that they can hit the ground running in a practitioner role after university. Online supporting resources include an instructor’s manual and lecture slides.

Adrian Wilkinson is a professor and the director of the Centre for Work, Organisation and Wellbeing at Griffith University, Australia and a Chartered Fellow of the CIPD. Rory Donnelly is Professor of HRM at the University of Liverpool, UK and a Chartered Member of the CIPD. Anastasia Kynighou is a senior lecturer in Human Resource Management at Manchester Metropolitan University, UK and a Chartered Member of the CIPD.

Table of Contents 1 HRM, strategy and the global context 1.1 HRM, strategy and corporate social responsibility 1.2 Forces shaping HRM at work 1.3 Aligning HRM with organisational goals and market context 1.4 Organisation design and development 1.5 International and comparative HRM 2 Responsibilities for delivering HRM 2.1 The role of the HR function in changing times 2.2 Line managers, leadership and HRM 3 HRM practices and processes 3.1 Resourcing and talent management 3.2 Performance management 3.3 Learning and knowledge development 3.4 Managing employment relations 3.5 Employee involvement and participation – Creating engagement and voice in the workplace 3.6 Reward management 3.7 Examining the links between HR practices and processes and organisational performance

4 HRM and performance from a business perspective 4.1 Research skills and project management

Related Titles Human Resource Management at Work 9781843983712 £47.99 Armstrong’s Handbook of Human Resource Management Practice 9780749474119 £44.99

Human Resources, Learning & Development

65

Data-Driven HR

This book

How to Use Analytics and Metrics to Drive Performance Edition 1

<< Shows how to take a data-

driven approach to recruitment, engagement, safety, wellbeing, training and performance management

Date

03/04/2018

Paperback Ebook

9780749482466 £29.99 9780749482473 £29.99

<< Helps HR professionals analyze

the vast amount of company data to gain tangible organizational insights and drive performance

<< Includes guidance on how

to ensure data collection is transparent and that employees understand what information is being collected and why

Pages 264 Dimensions 234x156 Subject HR Analytics

Author Information

Description

Bernard Marr is a big data guru and bestselling author. A strategic performance consultant, he has advised many of the world’s best-known organizations including Accenture, Barclays, BP, DHL, Fujitsu, Gartner, HSBC, Mars, Microsoft, Oracle, The Home Office, NHS, Orange, Tetley, T-Mobile, Toyota, Royal Air Force, SAP and Shell on their business and data strategies. A frequent keynote speaker, he also writes on the topic of data and analytics for various publications including Forbes, the Huffington Post and LinkedIn Pulse. Bernard Marr is also the author of Data Strategy (2017) published by Kogan Page.

FINALIST: Business Book Awards 2019 - HR and Management Category

Rights Sold 1st Edition: Chinese (Simplified); Japanese; Spanish; Vietnamese

66

Human Resources, Learning & Development

Traditionally seen as a purely people function unconcerned with numbers, HR is now uniquely placed to use company data to drive performance, both of the people in the organization and the organization as a whole. Data-driven HR is a practical guide which enables HR professionals to leverage the value of the vast amount of data available at their fingertips.

Covering how to identify the most useful sources of data, collect information in a transparent way that is in line with data protection requirements and turn this data into tangible insights, this book marks a turning point for the HR profession.

Covering all the key elements of HR including recruitment, employee engagement, performance management, wellbeing and training, Data-driven HR examines the ways data can contribute to organizational success by, among other things, optimizing processes, driving performance and improving HR decision making. Packed with case studies and reallife examples, this is essential reading for all HR professionals looking to make a measurable difference in their organizations.

Table of Contents 1 What is data-driven HR? 1.1 The evolution of intelligent (and superintelligent) HR 1.2 Data-driven strategy: making a business case for more intelligent HR 1.3 Capitalizing on the data explosion: identifying key sources of HR-relevant data 1.4 Data-driven HR tools: turning data into insights with HR analytics 1.5 Potential pitfalls: looking at data privacy, transparency and security 1.6 Data-driven recruitment 1.7 Data-driven employee engagement 1.8 Data-driven employee safety and wellness 1.9 Data-driven learning and development 1.10 Data-driven performance management 1.11 The future of data-driven HR;

Related Titles Data Strategy 9780749479855 £19.99

Data-driven Organization Design 9780749474416 £34.99

Armstrong’s Handbook of Strategic Human Resource Management 9780749476823 £34.99

This book

<< Includes international examples, case studies and coverage of managing virtual teams and cultural differences between countries

<< New to this edition: new chapters

on communication skills and developing the organization as well as new content on managing digital presence and workplace diversity

<< Online resources: instructor’s

manual, lecture slides, additional case studies, sample assignments, checklists and exam guides lecturers can use in their teaching

Developing Skills for Business Leadership Edition 3 Date

03/11/2020

Paperback Ebook Hardback

9781789665192 £47.99 9781789665208 £47.99 9781789665215 £150.00

Pages 576 Dimensions 246x189 Subject CIPD

Description

Author Information

Mapped to the CIPD Level 7 Advanced module of the same name, Developing Skills for Business Leadership focuses on three core areas for successful professional development and practice: managing yourself and others, transferable managerial skills and postgraduate study skills. Each skill is covered both theoretically and practically to help all readers analyse and critically evaluate, manage more effectively, make sound and justifiable decisions and lead and influence others.

Gillian Watson is a principal lecturer in the Faculty of Business and Law at the University of Sunderland, UK, responsible for international development and partnerships.

She has undertaken additional senior roles in the faculty such as HRM team leader and chair of the Applied Management, FdA and HND board.

Covering key concepts such as developing your professional identity, effective management of interpersonal relationships at work and interpreting financial information, this fully updated third edition of Developing Skills for Business Leadership is ideal for all postgraduate students on both CIPD and non-CIPD accredited courses. Now including international examples and leadership challenges throughout, this new edition also includes brand new coverage of managing digital presence, workplace diversity and new chapters on communication skills and developing the organisation. Every chapter is also supported by ‘skills in practice’ examples to help students put the skills in context and see how they apply in the workplace. Online supporting resources include an instructor’s manual and lecture slides as well as additional case studies, and sample assignments, checklists and exam guides lecturers can use in their teaching.

Table of Contents 1 2 3 4 5 6 7 8 9 10 11 12 13 14

Introduction Managing oneself Professional identity Interpersonal skills Cross-cultural skills Leadership skills Managing information Communication skills Making decisions Solving problems and managing conflict Managing projects Managing change Developing the organisation Career management

Stefanie Reissner is a lecturer at Newcastle University Business School, UK. She is currently degree programme director for a dual Masters in conjunction with Rijksuniversiteit Groningen in the Netherlands. She is a fellow of the Higher Education Academy and an associate academic member of CIPD.

Related Titles Developing Skills for Business Leadership 9781843983163 £46.99 Armstrong’s Handbook of Human Resource Management Practice 9780749474119 £44.99 Human Resource Practice 9781843984061 £46.99

Human Resources, Learning & Development

67

Excellence in People Analytics

This book

<< Shows how to use insights from

data to improve business decision making and prove the ROI of people analytics

How to Use Workforce Data to Create Business Value

<< Provides advice on how to

formulate smart business questions and use people data to answer them

Edition 1 Date

03/10/2020

Paperback Ebook Hardback

9780749498290 £29.99 9780749498306 £29.99 9781789661187 £90.00

<< Explains how to implement

processes and establish robust infrastructure for ethical data collection

Pages 256 Dimensions 234x156 Subject HR Analytics

Author Information

Description

Jonathan Ferrar is a consultant, speaker, author and business advisor in HR strategy, workforce analytics and the future of work.

Previously, he worked for more than 25 years in corporate business (most recently IBM) in both the United Kingdom and the United States.

Effectively analyzing people data and leveraging the insights from this analysis is what sets the best HR professionals apart. However, knowing what data to collect, how to do this ethically and what questions to ask of the data is crucial for success. Excellence in People Analytics provides HR practitioners with everything they need to know from how to embed the correct infrastructure and technologies for data collection, establish consistent and transparent processes and build a culture of analytics in the HR team. Most importantly, it allows HR professionals to translate their data into tangible actions to improve business performance.

David Green is a speaker, advisor and executive consultant on people analytics, data-driven HR and the future of work. Prior to launching his own consultancy, he was the Global Director of People Analytics Solutions at IBM Watson Talent.

Full of practical tools and advice, Excellence in People Analytics enables human resources teams to turn their data into organizational value including increasing profits, improving staff retention and workplace productivity as well as developing individual employee experience.

With expert tips on how to present data insights to stakeholders in the rest of the business, assess how new sources of data can impact business growth and build a culture of analytics throughout the HR department. With case studies from global organizations including IBM, Vodafone, Bosch, Disney and AXA, this book is essential reading for all HR professionals needing to unlock the potential in their people data and gain competitive advantage.

Table of Contents 1 1.1 1.2 1.3 2 2.1 2.2 2.3 3 3.1 3.2 3.3

Foundations Create strong governance Use consistent methodologies Manage stakeholders Resources Build a skilled team Create technology infrastructure Manage high quality data Value Deliver workforce experiences Maximize business outcomes Create an analytical culture

Related Titles Predictive HR Analytics 9780749484446 £34.99

Data Strategy 9780749479855 £19.99

Data-driven Organization Design 9780749474416 £34.99

68

Human Resources, Learning & Development

Marketing & Communications Innovation and Best Practice in Advertising B2B Marketing Branding Consumer Behaviour Digital Marketing Luxury Marketing Market Research Marketing Analytics Marketing Fundamentals Marketing Strategy & Planning Public Relations Retail Sales & Account Management

www.koganpage.com

69

Featured Titles

70

Understanding Digital Marketing

E-Commerce Website Optimization

Damian Ryan November 2020 9781789666014 Page 80

Dan Croxen-John & Johann van Tonder July 2020 9781789664423 Page 79

Stand Out Marketing

Selling Transformed

Simon Kelly, Paul Johnston & Stacey Danheiser October 2020 9781789664829 Page 81

Philip Squire August 2020 9781789665352 Page 77

Discover our full portfolio of books at www.koganpage.com

This book

<< Presents an array of easy-to-

implement techniques and strategies, showing how to use customer insights to create effective marketing and business practices

<< Shows how to use customer

insight to achieve lead generation, improve thought leadership and content marketing, focus social selling/social media, incorporate customer analytics, identify and market to personas, and create and apply customer segments

<< Contains global case studies

including Cisco, Conduent, NTT, Refinitiv (part of Thomson Reuters), Nisbets, Kerry Properties (part of the Shangri La hotel group) and Peak Re, and interviews with key business leaders on how they have used customer insight to drive growth in their own companies

Customer Insight Strategies How to Understand Your Audience and Create Remarkable Marketing Edition 1 Date

03/08/2020

Paperback Ebook Hardback

9781789662504 £19.99 9781789662511 £19.99 9781789662528 £60.00

Pages 240 Dimensions 234x156 Subject Marketing Strategy & Planning

Description

Author Information

In a noisy, fast-paced marketing world, customer insight holds the key to creating memorable, purpose-driven marketing. Customer Insight Strategies outlines the critical role of customer insight, and provides techniques and strategies that will help marketers identify trends, nurture leads and understand consumers - ultimately, empowering them to grow profits. The strategies are explained in a straight-forward, jargon-free manner, and can be applied to a huge range of marketing challenges regardless of time, budget or organizational size.

Dr Christine Bailey is Chief Marketing Officer at Valitor. She has over 25 years marketing experience in the technology sector, including leading European marketing functions for Hewlett-Packard and Cisco Systems. She is a respected thought leader and motivational speaker who blogs for Forbes Women, and serves on numerous advisory boards.

Customer Insight Strategies shows precisely how customer insights can be used to build a mission with purpose. It discusses many of the core methods through which customer insight can be gleaned, providing easy-to-follow guidelines for applying them to everyday marketing practice. Covering topics such as customer segments, marketing to personas, lead generation and more, it also contains interviews with leading business professionals sharing how they have used customer insights to grow profits. Written by a highly respected thought leader and industry influencer, Customer Experience Strategies will help any professional to create truly powerful marketing.

Table of Contents

Related Titles

1 2

Customer Innovation 9780749471644 £29.99

An introduction to customer insights The importance of having a mission with purpose 3 How insights can help create and apply customer segments 4 Using insights to understand, create and market to personas 5 Using insights for thought leadership & content marketing 6 Using insights for lead generation 7 Customer analytics and how to apply them 8 Let’s get social – Insights and social media 9 Technology to help 10 Implications & recommendations for practitioners

100 Practical Ways to Improve Customer Experience 9780749482671 £19.99

Advanced Customer Analytics 9780749477158 £29.99

Marketing & Communications

71

Brand Elevation

This book

Lessons in Ueber-Branding

<< Explains how any marketer, in any

category, can benefit from knowing about prestige branding

Edition 1

<< Provides actionable checklists and

Date

03/07/2020

Paperback Ebook Hardback

9781789664669 £29.99 9781789664676 £29.99 9781789664683 £90.00

advice on how to apply the power of prestige to their own brand and how to build a B2B prestige business

<< Includes answers to key questions such as how to operate a luxury brand on social media

Pages 288 Dimensions 234x156 Subject Branding

Author Information

Description

Wolfgang Schaefer is Chief Strategic Officer at Select World, a leading premium brand building network, based in New York and Germany. He has over 20 years’ experience building brand strategies globally for companies such as PepsiCo, P&G, Unilever, Coty and Nestle. His expertise lies in prestige brands such as LVMH, Davidoff, Chopard, Swarovski and Wella.

The luxury goods industry, which includes drinks, fashion, cosmetics, fragrances, watches and jewellery, luggage and handbags, is on a constant upward growth curve. It’s a truly global market with the world’s top 100 luxury brands making sales of over $250 billion each year.

Other than price alone, what is it about this market that makes it so valuable?

JP Kuehlwein is a recognized global brand builder and strategy expert, based in New York.

He has 20+ years of hands-on experience in creating or re-staging brands. He served as Managing Director of Global Strategy & Innovation - Premium Consumer at Procter & Gamble and was Executive Vice President of its Premium Hair Care subsidiary Frédéric Fekkai & Co.

Brand Elevation explains the stories of successful prestige brands, from a range of categories and backgrounds. Covering start-ups to classic organizations, membership brands to NGOs and branded spaces to blue chip companies, the authors interrogate these prestige companies and explain how any business, irrespective of its market segment or level, can learn the lessons from successful luxury categories and apply them to their own organization.

Brand Elevation includes case studies and interviews from companies as diverse as Chobani, Coppola, Vanguard, the New York High Line, Tiffany & Co. and Pernod Ricard. Addressing business challenges such as taking e-commerce from convenience to experience, building a digital presence for a brand, being exclusive to customers throughout the customer journey and moving from standardization to personalization, Wolfgang Schaefer and JP Kuehlwein skilfully explain how any brand can become a prestige brand.

Table of Contents 1 1.1 1.2 1.3 2 2.1 2.2 2.3 3 3.1 3.2 3.3 3.4

72

Marketing & Communications

3.5

The power of prestige – The ueber-model of brand elevation A new kind of prestige The ueber-brand model (including the six dimensions) The ueber-process 101 Marketing forward – Ueber-answers to branding’s biggest challenges Are we post-purpose? Why brands will always need a why Is Uber ueber? When platforms become brands Medium or message? How communication is being reintegrated Lessons from the top – Ueber-branding in action Rimowa – How to build a powerful influencer strategy [Hector Muelas, CMO Rimowa] LVMH – [Mathilde Delhoume, Global Brand Officer LVMH] Kashi – Building a healthy premium in mass [Ivan Pollard, Global CMO General Mills] Pernot Ricard – CRM in prestige [Tareef Shawa, Director Luxury/CRM at Pernot Ricard] Tiffany & Co. – Walking the fine line between proximity and distance [Andrea Davey, SVP Global Marketing, Tiffany & Co.]

3.6 We-Work – Reinventing the way we work – That’s ueber 3.7 Google – Lifting brands beyond words through YouTube [Rija Goldscheider, Video Brand Evangelist, Google] 3.8 Vanguard 3.9 Volvo

Related Titles Rethinking Prestige Branding 9780749470036 £19.99

The Luxury Strategy 9780749464912 £34.99

This book

<< Provides the necessary tools to

create more informed marketing strategies, enabling brands to thrive in foreign markets

International Brand Strategy A Guide to Achieving Global Brand Growth

<< Delivers a proven, repeatable

methodology that can be adapted to any product, industry or region

Edition 1

<< Helps organizations engage more effectively with buyers in the foreign market, and seize market opportunities promptly

Date

03/12/2020

Paperback Ebook Hardback

9781789666298 £29.99 9781789666304 £29.99 9781789666311 £90.00

Pages 264 Dimensions 234x156 Subject Branding

Description

Author Information

The dizzying acceleration of technology means that the world has never seemed smaller, and the allure of foreign markets is more pronounced than ever. In spite of this, it is exceptionally difficult for a brand to survive an overseas launch. International Brand Strategy gives clear, actionable techniques to guide and support any organization going through the process, to help ease the transition and allow the brand to thrive rather than flounder from the very first days in the new market.

Sean Duffy is founder and CEO of Duffy Agency, based in Dover NH, USA, and Malmö, Sweden. He is Adjunct Professor in International Strategic Marketing at Lund University School of Economics & Management, Sweden, and a Mentor to its Masters Programme in Entrepreneurship. He has served two terms as European Governor of TAAN worldwide and was previously creative director of MullenLowe Group, Sweden.

International Brand Strategy gives readers a unique methodology that can be adapted to suit any kind of product, expanding into any region. The methodology has been proven to work in a multitude of expansions across six continents, and is presented here with a wealth of supporting case studies from around the globe. By recognizing some of the most common pitfalls and how to avoid them, along with tips for understanding the dynamics of price, product and value from a foreign buyer’s perspective, this book will help any organization successfully grow their brand equity and achieve acceptance and growth in foreign markets.

Table of Contents 1 1.1 1.2 1.3 1.4

PREPARATION Why brands fail abroad The business case for entering a foreign market Choosing the right market The difference between domestic and international brand building 1.5 Defining an approach to international markets 1.6 Preparing the brand for travel 2 THE NEW MARKET 2.1 Understanding the mechanics of building brand equity abroad 2.2 Setting realistic expectations 2.3 Dealing with language 2.4 Assembling the right team 2.5 Segmenting the market and targeting 2.6 Understanding local buyers in foreign markets 2.7 Understanding local competitors from the buyer’s POV 2.8 Seeing your product from the local buyer’s POV 2.9 Seeing your product’s price from the local buyer’s POV 2.10 Seeing your brand’s value from the local buyer’s POV 2.11 Creating an international web presence 2.12 Responding to the market 3 GET MOVING 3.1 Engaging company leadership 3.2 A different type of management

3.3 3.4 3.5 3.6 4

The renewed importance of vision and mission Distinguish between marketing and sales Defining Success Evaluating Risk CONCLUSION;

Related Titles Digital Branding 9780749481698 £19.99

How Cool Brands Stay Hot 9780749477172 £19.99

Myths of Branding 9780749483098 £14.99

Marketing & Communications

73

Planning and Managing Public Relations Campaigns

This book

<< Covers all aspects of planning

and managing campaigns in a structured way, from research and analysis, to objectives, strategy and tactics, timescales, resources, evaluation and review

A Strategic Approach

<< New to this edition: focus on

agile planning, an up-to-date look at recent industry developments such as the gig economy, influencer marketing and disruptive models, plus new global case studies

Edition 5 Date

03/12/2020

Paperback Ebook Hardback

9781789663204 £29.99 9781789663211 £29.99 9781789663235 £90.00

<< Online resources: extended case studies, lecture slides, discussion questions and assessment tasks

Pages 264 Dimensions 240x170 Subject Public Relations

Author Information

Description

Dr Anne Gregory is a professor of corporate communication and leading international academic. She is based in the School of Business and Law at the University of Huddersfield, and previously spent many years in public relations practice with senior experience both in-house and in consultancy.

She remains a consultant and an advisor at board level to several large organizations.

Taking a public relations campaign from planning through to implementation can seem overwhelming. Planning and Managing Public Relations Campaigns provides a blueprint for success, and is widely regarded as one of the best ‘how-to’ guides for students and practitioners. Digestible and easy to read, this fifth edition presents a 12-point plan for ensuring success of campaigns of all sizes, covering vital areas including the role of public relations in organizations, the importance of context, research and analysis, setting objectives, strategy and tactics, timescales and resources, evaluation and review.

Rights Sold 4th Edition: Vietnamese

With discussion of new developments in the industry, from the gig economy and online influencers, to disruptive models, this fully updated new edition addresses the need for agile planning and draws on fresh case studies to provide up-to-date examples of best practice. Supported by a suite of online resources, Planning and Managing Public Relations Campaigns is an invaluable guide for students and practitioners alike. Online resources include extended case studies, lecture slides, discussion questions and assessment tasks.

Table of Contents 1 2 3 4 5 6 7 8 9

Planning and managing – The context Public relations in context Starting the planning process Research and analysis Communication theory and setting aims and objectives Knowing the public and messages Strategy and tactics Timescales and resources Knowing what has been achieved – Evaluation and review

Related Titles Crisis, Issues and Reputation Management 9780749469924 £24.99

Planning and Managing Public Relations Campaigns 9780749468736 £24.99

A Practitioner’s Guide to Account-Based Marketing 9780749479893 £29.99

74

Marketing & Communications

This book

Amazon

<< Provides fascinating insight into

How the World’s Most Relentless Retailer will Continue to Revolutionize Commerce

<< Explores the impact of, and

Edition 1

Amazon’s retail strategy, including the unique challenges it faces in making the pivotal leap from online to bricks-and-mortar strategies behind, Amazon’s most disruptive new developments, including drone delivery, checkout free supermarkets, and the longevity of Amazon Prime

<< Examines the impact that these

revolutionary strategies will have on the wider retail sector, offering lessons that can be applied to consumers and businesses globally

Date

03/01/2019

Paperback Ebook Hardback Audio

9780749482794 £19.99 9780749482800 £19.99 9780749497729 £60.00 9780749498344 £19.99

Pages 272 Dimensions 234x156 Subject Retail

Description

Author Information

Explore Amazon’s disruptive new retail strategies, its impact on the wider eCommerce sector, and gain valuable lessons that can be applied to retailers globally.

Natalie Berg has spent many years helping retailers compete, or partner with, retail giants like Walmart and Amazon. A prolific speaker and retail commentator, she is former Global Research Director at Planet Retail and runs her own consultancy, NBK Retail, specializing in retail strategy, changing shopping habits and future trends. She is co-author of Walmart.

The retail industry is facing unprecedented challenges. Across all sectors and markets, retailers are shifting their business models and customer engagement strategies to ensure their survival.

The rise of online shopping, and its primary player, Amazon, is at the heart of many of these changes and opportunities. Amazon explores the e-commerce giant’s strategies, providing original insight at a time when the company is on the cusp of revolutionizing itself even further.

Amazon’s relentless dissatisfaction with the status quo is what makes it such an extraordinary retailer. This book explores whether Amazon has what it takes to become a credible grocery retailer, and as it transitions to bricks and mortar retailing, explores whether Amazon’s stores can be as compelling as its online offering and if innovations such as voice technology, checkout-free stores and its Prime ecosystem will fundamentally change the way consumers shop.

Written by industry leading retail analysts who have spent decades providing research-based analysis and opinion, Amazon analyzes the impact these initiatives will have on the wider retail sector and the lessons that can be learned from its unprecedented rise to dominance, as stores of the future become less about transactions and more about experiences.

Miya Knights is Head of Eagle Eye Solutions with 20 years’ experience as an analyst, journalist and editor, specializing in enterprise technology use in retail. She owns Retail Technology magazine, is ranked one of Vend’s top 50 retail influencers and has appeared on the BBC, ITN and Sky News, as well as regularly speaking at or moderating industry events.

Rights Sold

Table of Contents 1 2 3 4 5 6 7 8 9 10 11 12 13

It’s an Amazon world Why Amazon is not your average retailer – Introduction to retail strategy The Prime ecosystem – Redefining loyalty for today’s modern shopper Retail apocalypse – Reality or myth?

End of pure-play e-commerce – Amazon’s transition to bricks and mortar retailing Amazon’s grocery ambitions – Creating a platform to sell you everything else Amazon’s Whole Foods Market – A brave new era A private label juggernaut – Here comes the squeeze Technology and frictionless retail AI and voice – The new retail frontier Store of the future – How digital automation will enrich the customer experience Store of the future – Shifting from transactional to experiential Retail fulfilment – Winning the customer over the final mile

14 The last-mile infrastructure 15 Conclusion – Peak Amazon?

1st Edition: Chinese (Complex); Chinese (Simplified); Dutch; Greek; Italian; Japanese; Korean; Portuguese; Russian; Spanish; Thai; Ukranian; Vietnamese

Related Titles Data Strategy 9780749479855 £19.99

Customer Innovation 9780749471644 £29.99

Marketing & Communications

75

Leading Travel and Tourism Retail

This book

<< Delivers clear, proven guidance that can be used by retail professionals to get tourist consumers engaged and spending money on their products and services

How Businesses Can Sustainably Capture New Profits in Shopping Tourism

<< Includes interviews from high

profile industry practitioners including Ravi Thakran (Group President of LMVH Retail); Michael Ward (CEO of Harrods); Andrea d’Avack (President CHANEL Foundation) Vicki Stern (MD Barclays Bank); Christine Comaford (bestselling author) and more

Edition 1 Date

03/09/2020

Paperback Ebook Hardback

9781789665970 £19.99 9781789665987 £19.99 9781789665994 £60.00

<< Looks at the role of data and its

ability to provide real time insight into the travel retail industry across the board, and how practitioners can take advantage of this to increase profitability

Pages 224 Dimensions 234x156 Subject Retail

Author Information

Description

Sacha Zackariya is co-founder and CEO of ChangeGroup International, a global provider of foreign exchange services operating in over 115 locations worldwide. He is a retail and fintech leader and previously held roles at Motorola and Invensys. Zackariya is also a Board Member of the Young President’s Organization.

The modern traveller is an enigma. Nuanced, unique, and in search of memorable experiences just as much as physical products to make their trip unforgettable. Leading Travel and Tourism Retail is an invaluable guide for any retail professional who wants to harness the burgeoning levels of tourism globally, and benefit from the increasing number of travellers who are venturing abroad ready to spend money on everything from hotels and restaurants, to luxury goods and souvenirs, to cultural activities and experiences.

Divided into easily digestible segments, Leading Travel and Tourism Retail guides readers through everything they need to know to get travellers engaged with their business and spending money. It covers everything from creating a business plan, to analyzing the competition, product considerations, and the role of technology and data. The book also features fascinating interviews with high profile professionals from the industry such as Ravi Thakran (Group President of LMVH Retail), Michael Ward (CEO of Harrods), and Andrea d’Avack (President of CHANEL foundation). These interviews deliver invaluable insights into the nature of the industry, and a glimpse of the inner workings behind some of the best-known brands today. Engaging, accessible and packed with absorbing case studies and examples, Leading Travel and Tourism Retail is the must-have handbook for achieving retail success in the continually evolving, multifaceted world of travel and tourism.

Table of Contents 1 2 3 4 5 6 7 8 9 10 11 12 13

The opportunity of the travel and tourism industry – facts and statistics Creating a business plan Getting to know your tourist customer Getting to know your competition What does your company need to do to attract this customer?

Adapt leadership to capture this market Product considerations for this market Luxury – what it is, and why it’s in Experiences are the new product Interacting with the tourist customer Different considerations with the tourist base Data, technology and marketing Future trends

Related Titles Amazon 9780749482794 £19.99

100 Practical Ways to Improve Customer Experience 9780749482671 £19.99

Field Visual Merchandising Strategy 9780749472641 £14.99

76

Marketing & Communications

This book

<< Introduces a new framework that

will help sales people dramatically improve their performance by providing a better customer experience

<< Presents a range of case studies

from diverse global organizations including Starbucks and HewlettPackard

<< Online resources: videos to

support learning and teaching

Selling Transformed Develop the Sales Values which Deliver Competitive Advantage Edition 1 Date

03/08/2020

Paperback Ebook Hardback

9781789665352 £29.99 9781789665369 £29.99 9781789665376 £90.00

Pages 288 Dimensions 234x156 Subject Sales & Account Management

Description

Author Information

For years, sales people have struggled with cliched views of how they sell, while at the same time customers have become more sophisticated and discerning, stopping off at different or unconventional places in the sales funnel. The result is that the technique of sales people controlling the sales conversation and learning how to influence the customer no longer works. Selling Transformed introduces the new world of selling, and addresses the reasons why sales people are so poorly perceived.

Philip Squire is CEO of Consalia, a sales consulting group. For over 20 years he has provided sales consulting education services and training to brands including Apple, AT &T, Ford, Hertz, HP, Pirelli, Royal Caribbean, SAP and Zurich Financial Services. He is a subject matter expert for the UK Trail Blazer undergraduate apprenticeship sales degrees and is co-founder of the International Journal of Sales Transformation.

Selling Transformed provides fresh, tangible ideas on how to develop better sales practices.

Focusing as much on the customers as on the sellers, it explains key theories of selling effectively and introduces four proven strategies that are based on the values customers look for in sales people: authenticity, client-centricity, proactive creativity and being tactfully audacious. Explaining what customers look for in sales people, and advising on how to develop and deliver these values, this is a new type of sales manual guaranteed to improve sales performance. Online resources include videos to support further learning and teaching.

Table of Contents 1 2 3 4

Preface - Are sales people made not born?

Can history inform current sales practice?

Sales Psychology and the pressure of time Changing sources of competitive advantage - evidence suggests a new sales paradigm is required 5 Only 10% of sales people sell in a way that customers want 6 The dark side of selling - what creates a negative customer buying experience?

7 Positive values for selling - The Hewlett Packard Starbucks case study 8 The ‘Authentic’ sales person – the predictability of lived values 9 The ‘Client Centric’ sales person – who killed the rabbit?

10 The ‘Proactively Creative’ sales person – there’s something you might not have considered 11 The ‘Tactfully Audacious’ sales person – the art of knowing how far to go too far

Related Titles A Practitioner’s Guide to Account-Based Marketing 9780749479893 £29.99

Social Selling 9780749478018 £19.99

Key Account Management 9780749469405 £34.99

Marketing & Communications

77

Marketing Communications

This book

<< Has the strongest focus on

online and offline integration of any marketing communications textbook, offering a blended approach that is key for the industry

Integrating Online and Offline, Customer Engagement and Digital Technologies

<< New in this edition: increased

Edition 7 Date

03/12/2019

Paperback Ebook Hardback

9780749498641 £39.99 9780749498658 £39.99 9781789666953 £120.00

focus on online and offline integration; customer experience; the opportunities and risks of social media; navigating ethical and data management challenges; cutting edge digital technologies, and updated case studies and examples

<< Online resources: lecture slides

per chapter, multiple choice question bank and video reviews

Pages 672 Dimensions 246x189 Subject Digital Marketing

Author Information

Description

PR Smith is a marketing consultant, bestselling business author and inspirational speaker.

He has helped hundreds of businesses, from innovative start-ups to established blue-chip companies. He is founder of SOSTAC® Planning Framework, voted in the Top 3 Business Models worldwide by the Chartered Institute of Marketing’s Centenary Poll, and created the Great Sportsmanship Programme.

“The authors have the uncommon knack of taking the complex and explaining it in a clear, compelling way. I recommend it if you want to learn the principles of strategic communications and get structured suggestions to create better campaigns.” Dave Chaffey, Co-founder and Content Director, Smart Insights

Ze Zook is an integrated marketing author, lecturer, producer and consultant specializing in helping the creative industries fulfil both their missions and business goals. He is a visiting academic at Regent’s University London and consults on digital marketing for private-sector disruptive start-ups.

Rights Sold 5th Edition: Chinese (Simplified)

This book has the strongest focus of online and offline integration of any marketing communications textbook. A blended approach to marketing is in its DNA. Compared to the competition that too often uses a bolt–on approach to integration, this book is essential for giving students the precise skills employers will look for - to be able to implement genuinely integrated marketing campaigns.

This new, seventh edition combines professional and academic expertise to ground big picture theory into real-world case studies, drawing from cutting-edge global companies like Snapchat and Spotify, that will teach students the why behind the how. With increased focus on social media and the latest digital technologies, this new edition will teach students how AI, the Internet of Things, Big Data, AR/VR and marketing automation can be used successfully in campaigns; the opportunity and risks of social media; how to navigate ethical and data management challenges; and how to use the current preferred digital marketing tools and technology.

Covering the key themes of customer engagement, experience and journey, this book will allow students to become truly confident working in an environment of ongoing technological transformation. Online resources include lecture slides for each chapter, multiple choice question bank and video reviews.

Table of Contents 1 2 3 4 5 6 7 8 9 10 11 12 13

78

Marketing & Communications

Communications background and theories New integrated marketing communications Branding Customer relationship management Buyer behaviour Communications theory Marketing communications research Marketing communications agencies International marketing communications The marketing communications plan The changing communications environment Communications tools Selling, social selling, marketing automation and martech 14 Advertising 15 Publicity and public relations 16 Sponsorship

17 18 19 20 21 22

Content marketing and other sales promotion Direct mail, email, messaging and chatbots Exhibitions, events and experiential marketing Merchandizing and point of sale Packaging Owned media – websites and social media;

Related Title Digital Marketing Strategy 9780749474706 £29.99

This book

<< Highlights the most effective

changes to undertake on your e-commerce site, demonstrating how to focus valuable time on tangible efficiencies and revenue gains

<< Shows how to gain insights into

online customers’ behaviour and identifies free or inexpensive tools to help access them

E-Commerce Website Optimization Why 95% of Your Website Visitors Don’t Buy, and What You Can Do About it Edition 2

<< New to this edition: new content

on test metrics, prioritization and personalization, as well as a new chapter on persuasive copywriting, plus updated case studies and recommended tools

Date

03/07/2020

Paperback Ebook Hardback

9781789664423 £19.99 9781789664430 £19.99 9781789664454 £60.00

Pages 256 Dimensions 234x156 Subject Digital Marketing

Description

Author Information

Conversion rate optimization (CRO) is a complex field and one that is rapidly evolving. It’s about understanding people and their behaviour, not simply website visits. E-commerce Website Optimization provides an all-encompassing guide, explaining the how and why, before focusing on techniques and tools to increase the percentage of visitors who buy from the site, and subsequently the amount that these visitors spend when they buy. Grounded in best-practice theory and research, it brings together usability, analytics and persuasion to offer a detailed, step-by-step guide to improve conversion rates, increase ROI from online marketing campaigns, generate higher levels of repeat business and increase the e-commerce value of websites.

Dan Croxen-John is CEO of AWA Digital, a global e-commerce conversion optimization agency. He is a certified Web Analyst, a Fellow of the Institute of Direct Marketing, and has served on advisory boards for numerous associations.

In the fast-moving world of e-commerce, this fully revised second edition includes updates on test metrics, prioritization and personalization, as well as a new chapter on persuasive copywriting. Alongside updated case studies and newly recommended tools, E-commerce Website Optimization is an invaluable book for those seeking to implement a data-driven ethos for their organization’s e-commerce programme, for everyone from chief digital officers and heads of online sales, to entrepreneurs and small business owners.

Table of Contents

Related Titles

1

Understanding Digital Marketing 9780749478438 £19.99

2 3 4 5 6 7 8 9 10 11 12 13 14

Introduction to e-commerce website optimization The kick-off How people buy Essential research Add depth with further research Merchandizing analytics Creating the optimization plan Hypotheses and creative work Testing your hypothesis Personalization Optimizing the optimization People and culture Persuasive website copywriting Launching a new website

Johann van Tonder is COO at AWA Digital, working with brands such as Canon, Avis and Interflora. He has trained and coached big and small e-commerce businesses around the world, and is a regular speaker at international conferences.

Rights Sold 1st Edition: Italian; Russian

Digital Marketing Strategy 9780749474706 £29.99

Digital Selling 9780749475079 £19.99

Marketing & Communications

79

Understanding Digital Marketing

This book

<< Provides tips on how to best

connect with customers in a rapidly changing climate of engagement and interaction

A Complete Guide to Engaging Customers and Implementing Successful Digital Campaigns

<< New to this edition: updated

content on social media, UX and CX, video marketing, and harnessing data insights including investment in AI and chatbots; a new look at current trends including voice technology; and updated and new global case studies

Edition 5 Date

03/11/2020

Paperback Ebook Hardback

9781789666014 £22.99 9781789666021 £22.99 9781789666038 £70.00

<< Online resources: bonus

contributor views and additional case studies on Kwik Fit, Battersea Dogs Home and Yves Saint Laurent

Pages 416 Dimensions 234x156 Subject Digital Marketing

Author Information

Description

Damian Ryan is a media and marketing expert with over 30 years’ experience. He created the Golden Spider Awards for internet excellence, before establishing the first digital agency in the UK and Ireland in 1997. He went on to successfully build and sell three digital marketing businesses and is now a specialist adviser in mergers and acquisitions in corporate finance. Ryan is now a partner with BDO where he covers deals in media marketing communications and marketing technologies.

The world of digital media is constantly changing, as technologies continue to transform the way we interact and communicate on a global scale. In this climate, Understanding Digital Marketing provides a practical, no-nonsense guide to digital marketing, from strategy and digital transformation to best-practice basics and trends. Clear, informative and packed with case studies and examples, it gives an essential grounding in SEO, email marketing, social media, content marketing, performance marketing and much more.

He is also author of Understanding Social Media and The Best Digital Marketing Campaigns in the World, both published by Kogan Page.

This fifth edition of the bestselling Understanding Digital Marketing is fully updated to reflect the latest global developments in the industry. Complete with first-hand accounts of what success in digital marketing looks like, this book is an essential resource for practitioners and students alike. It is now required reading for more than 100 universities and colleges, and has received endorsements from Harvard University, Hult Business School and the Chartered Institute of Marketing. Online resources include bonus contributor views and additional case studies from Kwik Fit, Battersea Dogs Home and Yves Saint Laurent.

Table of Contents Rights Sold 1st Edition: Arabic 2nd Edition: Italian 3rd Edition: Arabic; Chinese (Simplified) 4th Edition: Spanish

1 2 3 4 5 6 7

Introduction: Digital transformation Digital marketing strategy Your site: Window to the world SEO: Basics and trends SEM E-mail marketing Understanding social media and video marketing 8 Content marketing, native content and online PR 9 Programmatic marketing 10 Performance marketing 11 How to form meaningful insights from data 12 Creativity in digital marketing

Related Titles Digital Marketing Strategy 9780749484224 £29.99

Marketing Communications 9780749498641 £39.99

Social Media Strategy 9780749497071 £29.99

80

Marketing & Communications

This book

<< Presents fascinating original

research comparing the websites and social media feeds of over 30 organizations from various sectors, proving how consumers are dealing with a ‘sea of sameness’ with many of them saying the same thing

<< Offers a clear, seven-step, values-

based framework that will help organizations break away and differentiate themselves from the competition

<< Helps companies identify the

exact capabilities, attitudes and behaviours that need to be adjusted to escape the ‘herd instinct’, enabling them to meet consumers’ needs more effectively, and therefore stand out from the competition

Stand Out Marketing How to Differentiate Your Organization in a Sea of Sameness Edition 1 Date

03/10/2020

Paperback Ebook Hardback

9781789664829 £29.99 9781789664836 £29.99 9781789664843 £90.00

Pages 240 Dimensions 234x156 Subject Marketing Strategy & Planning

Description

Author Information

When it comes to buying a mobile phone, choosing a university, selecting a software system, or making any other purchase in a crowded marketplace, many consumers feel they are faced with a ‘sea of sameness’. The websites and social media streams of the various companies all seem to blur into one, with the same phrases and promises repeated over and over again.

Stand Out Marketing presents original research which compares the content produced by over 30 organizations in leading sectors to quantify this effect, proving not only that the ‘sea of sameness’ exists, but documenting its precise size and nature.

Dr Simon Kelly is President of Shake Marketing, and was formerly Marketing Director (SVP) of British Telecom. He is also Senior Lecturer in Marketing at Sheffield Business School, and Lecturer in Marketing and Sales at University of York.

On the back of this unique and fascinating research, Stand Out Marketing traces the problem back to its roots and offers a proven, seven-step framework to help companies rise above it and differentiate themselves from the competition. By re-focusing on the customer and their needs, and re-shaping the capabilities, attitudes and behaviours of the organization accordingly, the framework will help companies stand out and deliver genuine value. Over time, this value will convert to growth and profits for any business.

Dr Paul Johnston teaches marketing at Sheffield Hallam University and is currently Associate Lecturer and Researcher. He has also been Visiting Lecturer for the IESEG Management School Paris, Visiting Supervisor for the University of Birmingham UK, and Visiting Supervisor for the University of Sheffield UK.

Table of Contents

Stacey Danheiser is CEO and founder of Shake Marketing. She is also CEO and Course Creator for Customer Value Link.

1 2 3 4 5 6 7 8 9 10 11 12

Introduction The problem – Why research proves there is a sea of sameness How did we get here? The capabilities, attitudes and behaviours gap How to break away – The customer-value supporting organization Visionary – Scanning the market, scanning the periphery, picking up weak signals, and using your imagination Activation – Sell your ideas, create buy-in internally, and mobilize the team Learning – Learn about customers, new technologies, business approaches, and be a reflective practitioner Useful – Translate customer needs, and ensure what you are doing is relevant and useful Evaluator – Analyze results from your marketing campaign, and demonstrate ROI State of mind – A key difference in standing out from competitors Behaviours and cultures – Is the organization’s over-arching culture hindering customer value?

Conclusion

Related Titles Innovative B2B Marketing 9780749480806 £19.99

Digital Marketing Strategy 9780749474706 £29.99

Content - The Atomic Particle of Marketing 9780749479756 £19.99

Marketing & Communications

81

The End of Marketing

This book

<< Explains how to humanize your

brand through storytelling, customer advocacy and effective influencers

Humanizing Your Brand in the Age of Social Media and AI

<< Describes how to engage Edition 1

customers and employees as brand ambassadors

<< Features case studies and examples Date

03/10/2019

Paperback Ebook Hardback Audio

9780749497576 9780749497590 9780749497583 9781789661521

from social media giants such as Kim Kardashian and D J Khaled

£14.99 £14.99 £45.00 £14.99

Pages 240 Dimensions 216x138 Subject Digital Marketing

Author Information

Description

Carlos Gil is an international keynote speaker and award-winning digital storyteller with over a decade of experience leading social media strategy for global brands including LinkedIn, Winn-Dixie, Save-A-Lot, and BMC Software. His work has been featured in Harvard Business Review, Inc., Entrepreneur, and Social Media Examiner, and his speaking includes keynotes for clients across the United States, Europe and South America. He is the CEO and Founder of Gil Media Co., working with Fortune 500 clients including DocuSign, Western Union, and Keller Williams.

SHORTLISTED: Business Book Awards 2020 - International Business Book category

Rights Sold 1st Edition: Chinese (Simplified); Spanish

Social networks are the new norm and traditional marketing is failing in today’s digital, always-on culture. Businesses across the world are having to face up to how they remain relevant in the choppy waters of the digital ocean. In an era where a YouTube star gets more daily impressions than Nike, Coca-Cola and Walmart combined, traditional marketing as we know it is dead.

The End of Marketing revolutionizes the way brands, agencies and marketers should approach marketing. From how Donald Trump won the American presidency using social media and why Kim Kardashian is one of the world’s biggest online brands, through to the impact of bots and automation, this book will teach you about new features and emerging platforms that will engage customers and employees. Discover bold content ideas, hear from some of the world’s largest brands and content creators and find out how to build smarter paid-strategies, guaranteed to help you dominate your markets.

The End of Marketing explains that no matter how easy it is to reach potential customers, the key relationship between brand and consumer still needs the human touch. Learn how to put ‘social’ back into social media and claim brand relevancy in a world where algorithms dominate, organic reach is dwindling and consumers don’t want to be sold to, they want to be engaged.

Table of Contents

Related Titles

1 2 3 4

Social Selling 9780749478018 £19.99

Marketing is dead Stranded in a digital ocean How to be savage AF – like Randy Don’t be mad at Facebook; you just suck at marketing 5 Swipe right - sales and marketing is no different from finding your match on Tinder 6 Growth hacking your way to greatness 7 Marketing lessons from social media giants DJ Khaled and Kim Kardashian West 8 Transforming your advocates into the faces of your brand 9 Judgment day – the battle of AI versus humans 10 The power of personality and persuasion 11 Bringing it all together 12 The new frontier

82

Marketing & Communications

Digital Darwinism 9780749482282 £14.99

The Post-Truth Business 9780749482817 £14.99

Logistics, Supply Chain & Operations Innovation and Best Practice in Logistics Manufacturing & Production Maritime Operations Procurement Retail Supply Chain Supply Chain Sustainability Transport

www.koganpage.com

83

Featured Titles

84

The Road to Zero Emissions

A Circular Economy Handbook

Des Evans, Dennis Evans & Alistair Williamson August 2020 9781789665604 Page 89

Catherine Weetman August 2020 9781789665314 Page 91

Supply Chain Analytics and Modelling

Maritime Logistics

Nicoleta Tipi November 2020 9780749498603 Page 92

Dong-Wook Song & Photis Panayides December 2020 9781789661699 Page 99

Discover our full portfolio of books at www.koganpage.com

<< Focuses on manufacturing

International Operations Strategy

<< Looks at how to measure, evaluate

Opportunities and Risks in Global Manufacturing and Distribution

This book and distribution operations strategies and the complexities of international markets and use risk as a competitive weapon rather than an exclusively negative concept

<< Online resources: lecture slides,

Edition 1

blogs and videos

Date

03/08/2020

Paperback Ebook Hardback

9781789664782 £39.99 9781789664799 £39.99 9781789664805 £120.00

Pages 288 Dimensions 234x156 Subject Operations

Description

Author Information

Making complex strategic choices about where and how to procure materials and supplies is a challenge experienced by many working in logistics. International Operations Strategy is the complete guide on how to make informed decisions and then carry out the subsequent steps in the manufacturing and distribution processes. This book highlights how businesses can develop a forward-thinking approach using the power of its measurement, evaluation and utilization. A wider perspective on disruption, beyond data and technology, is also presented with the impacts of geopolitical, demographic and societal changes being outlined.

Patrick Daly is a consultant working in international supply chain and logistics with some of the world’s top international corporations, including PepsiCo Worldwide Flavours, Pfizer, Proctor & Gamble, GlaxoSmithKline, Merck Millipore and many more. He has worked with these clients around the world including China, India, Middle East, Europe, North America and South America.

International Operations Strategy examines the shift from vertical integration to total supply networks, looks at international procurement and manufacturing and also covers international sales, marketing and channel partners and business relationships in international supply networks. In addition, this book focuses on the integration of new technologies as game changers in international operations. Case studies focusing on successful international strategies and valuable online materials consisting of PowerPoints and videos, make this an invaluable guide to managing international operations strategies and increasing competitive advantage.

Table of Contents

Related Titles

1 2 3 4 5 6

The Handbook of Logistics and Distribution Management 9780749476779 £44.99

An introduction to operations strategy Where to buy, make and sell Disruption and volatility are the new normal International operating strategies that work Platforms, robots and chains The role of international logistics services providers 7 Positive risk management, welcoming risk as a competitive weapon 8 Finance, exchange and taxation 9 Networks and hierarchies 10 Ethics, environment and responsibility 11 The future of international business and the role of operations strategy

Warehouse Management 9780749479770 £44.99

Strategic Sourcing and Category Management 9780749486211 £39.99

Logistics, Supply Chain & Operations

85

Supply Networks in Developing Countries

This book

<< Offers unique and original

research and data on operations management in developing markets

Sustainable and Humanitarian Logistics in Growing Consumer Markets

<< Introduces case studies from

companies such as Coca Cola, Unilever, Diageo and Guinness

<< Online resources: lecture slides,

Edition 1

case studies and key illustrations

Date

03/08/2020

Paperback Ebook Hardback

9781789664997 £49.99 9781789665000 £49.99 9781789665017 £160.00

Pages 320 Dimensions 234x156 Subject Logistics

Author Information

Description

Tatenda Talent Chingono lectures in the Department of Transportation and Supply Chain Management at the University of Johannesburg.

Developing consumer markets offer exciting economic opportunities to multinational companies that can obtain a market share. However, too often poor infrastructure, difficult trade procedures and fragmented retail markets make it a challenge to break into these regions. Supply Networks in Developing Countries examines how companies have succeeded in overcoming these supply chain challenges in these difficult business environments and provides research to explain how these principles can be applied.

Charles Mbohwa is a professor in the Faculty of Engineering and the Built Environment at the University of Johannesburg. He was formerly a senior lecturer in mechanical engineering at the University of Zimbabwe.

Jose Arturo Garza-Reyes is a Professor of Operations Management and Head of the Centre for Supply Chain Improvement at the University of Derby

Supply Networks in Developing Countries includes case studies from big name brands such as Coca-Cola and Unilever, who have managed to use creative ways, in line with how businesses work in these developing countries, to tap into the global growth. From utilizing unconventional methods of transportation, to adopting innovative approaches to reach remote regions not accessible via trucks, these strategies offer insights into how to operate in these countries. This book covers a wide range of topics including sourcing, warehousing, humanitarian logistics as well as future trends and opportunities - this is the guide to forming an effective approach to these emerging markets.

Table of Contents

Related Titles

1 2 3 4

Introduction to Global Logistics 9780749478254 £39.99

Introduction Supporting frameworks for logistics operators Disaster management in Africa, case studies Logistics channels and network design with African case studies 5 Sourcing, inventory, transportation and warehousing 6 Management strategies 7 Modelling supply chains 8 Strategies and opportunities for reverse logistics 9 Information technology in humanitarian logistics 10 Humanitarian logistics in the 4th Industrial Revolution 11 Logistics in developing countries, the way forward

86

Logistics, Supply Chain & Operations

Supply Chain Risk Management 9780749480158 £44.99

Decarbonizing Logistics 9780749483807 £39.99

This book

<< Provides the latest insights from leading thinkers to keep readers up to date with the growth and evolution of e-logistics

<< New to this edition: new chapters on AI, machine learning and autonomous vehicles, Internet of Things, Immersive technology, robotics, drone and last mile deliveries

<< Online resources: lecture slides,

instructor’s manuals and self-test questions and answers

E-Logistics A Guide to Supply Chain Information Systems and Technology Edition 2 Date

03/10/2020

Paperback Ebook Hardback

9780749496883 £49.99 9780749496890 £49.99 9781789661194 £160.00

Pages 536 Dimensions 234x156 Subject Logistics

Description

Author Information

E-Logistics serves as the nerve system for the whole supply chain and enables smooth information flow within and between organizations. This new and updated edition provides the latest and most comprehensive coverage on digitalization in logistics and supply chain. It covers all transport modes and the role of ICT in supporting an integrated freight and supply chain network.

Dr Yingli Wang is a lecturer in logistics and operations management at Cardiff Business School. Her research focusses on e-logistics and has attracted funding from various funding bodies. Before embarking on her academic career, she worked at Nestlé China in various senior managerial roles.

E-Logistics provides a cross-academic and industry perspective with leading academics and practitioners as contributing authors. A variety of successful e-logistics business approaches are discussed covering a range of commercial sectors and transport modes. Subsequent chapters address in depth support systems for B2C and B2B e-commerce and e-fulfilment, warehouse management, RFID, electronic marketplaces, global supply network visibility and service chain automation. Industry case studies are used to support the discussion. The new edition also covers emerging technologies such as AI, machine learning and autonomous vehicles, Internet of Things, Robotics, drone and last mile deliveries.

Table of Contents 1 1.1 1.2 1.3

E-logistics development E-logistics – An introduction Emerging technology Supporting ICT infrastructure for future logistics 2 E-logistics for transport modes and nodes 2.1 ICT for airfreight management 2.2 ICT for rail freight management 2.3 ICT for efficient road freight transport 2.4 Electronic bills of lading 2.5 Port-centric ICT system 3 Automating e-logistics 3.1 B2C e-commerce and fulfilment 3.2 The challenges of e-commerce on warehousing in the future 3.3 Advanced warehouse management systems and innovations 3.4 RFID in logistics 3.5 The role of GS1 in logistics and e-procurement 3.6 Automating a logistics service chain 4 Regional and global e-logistics 4.1 Regional electronic marketplaces to improve logistics 4.2 Trade and transport electronic single windows 4.3 Single window systems for global supply chain management 4.4 End-to-end global visibility and order management for integrated supply and demand chains

5 Future outlook 5.1 ICT in multimodal transport and technological trends

Dr Stephen Pettit is a member of the Transport and Shipping Research Group within the Logistics and Operations Management Section at Cardiff Business School. He has been involved in a wide range of transport-related research projects and has recently focused on international logistics, port operations and management, and the application of information and communication technology in the fields of transport, logistics and supply chain management.

Related Titles E-Logistics 9780749472665 £44.99

The Handbook of Logistics and Distribution Management 9780749476779 £44.99

Integrating Blockchain into Supply Chain Management 9780749498269 £44.99

Logistics, Supply Chain & Operations

87

The Handbook of Logistics and Distribution Management

This book

<< Unique breadth and depth of

coverage of supply chain strategy and logistics/distribution including step-by-step strategic accounts of setting up and operating supply chains for maximum value and the tactical elements of logistics and distribution

Understanding the Supply Chain

<< Worked examples using current

Edition 6 Date

03/01/2017

Paperback Ebook

9780749476779 £44.99 9780749476786 £44.99

real-world data (flow charts, tables, maps, equations) from the authors’ first-hand experience bring the concepts to life

<< Online resources: lecture slides

(featuring tables, images and formulae from the text), glossary of terms, weblinks, blog articles, video interviews and infographics

Pages 912 Dimensions 240x170 Subject Logistics

Author Information

Description

Alan Rushton is a Director of Dialog Consultants, and was formerly the Director of Graduate Programmes at the Centre for Logistics and Supply Chain Management at Cranfield University. He is also a Chartered Fellow of the CILT (UK).

The definitive guide to supply chain philosophy, strategy and the practicalities of logistics and distribution. The Handbook of Logistics and Distribution Management is a step-by-step guide to setting up and managing supply chains to add maximum value to the organizations they serve. Benefiting from the author team’s years of practical experience in some of the most challenging environments across the world (from developed economies to third-world countries and war zones), this book will enthuse students and be an invaluable desk reference throughout their careers.

Phil Croucher is an independent supply chain consultant and lecturer, has an MSc in Logistics and Distribution Management from Cranfield University and is a Chartered Fellow of CILT (UK).

Dr Peter Baker is an independent consultant and lecturer, a Visiting Fellow at Cranfield University and a Chartered Fellow of CILT (UK).

Rights Sold 6th Edition: Greek

Packed with worked examples and real-world data, The Handbook of Logistics and Distribution Management offers complete coverage on all the key aspects of distribution, logistics and supply chain planning and management with clear and straightforward explanations. This is not a compilation of work drawn from a disparate collection of research papers and miscellaneous projects, but a logical and complete view of how supply chains fit together, including minute details of distribution and logistics.

This fully revised 6th edition of The Handbook of Logistics and Distribution Management provides solutions to today’s key challenges. With new material on international freight forwarding, environmental best practice, cool chain, intermodal shipping and outsourcing and a new, detailed index of contents. New online resources include lecture slides (tables, images and formulae from the text), glossary of terms, weblinks, blog articles, video interviews and infographics.

Table of Contents 1 2 3

Concepts of Logistics and Distribution Planning for Logistics Procurement, Inventory and Demand Forecasting 4 Warehousing and Storage 5 Freight Transport 6 Outsourcing Logistics 7 Operational Management

Related Titles Warehouse Management 9780749469344 £44.99

Humanitarian Logistics 9780749470876 £44.99

Maritime Logistics 9780749472689 £44.99

88

Logistics, Supply Chain & Operations

<< Examines the new technologies,

The Road to Zero Emissions

<< Explains how the acceleration of

The Future of Trucks, Transport and Automotive Industry Supply Chains

This book artificial intelligence systems and applications needed to drive a sustainable trucking industry the adoption of zero emission transport will be linked to infrastructure investments, supported by case studies from companies such as Jaguar, Land Rover and Honda

<< Presents the many other factors

that will impact the survivability of Diesel as an energy source in the future, for the global manufacturers of Diesel cars and trucks

Edition 1 Date

03/08/2020

Paperback Ebook Hardback

9781789665604 £49.99 9781789665611 £49.99 9781789665628 £160.00

Pages 320 Dimensions 234x156 Subject Transport

Description

Author Information

The emergence of electric trucks will present new challenges, from changes to the facility and investment in tooling and training, to embracing new business models to offset the reduction in maintenance required. The Road to Zero Emissions examines the growing impact of technology, artificial intelligence systems and applications which will drive massive change in the industry.

Dennis Evans has held senior positions in truck manufacturing companies around the world, most recently with a division of VW Commercial Vehicles. He has worked in the UK, Europe, USA, South America, Middle East and Africa, with all of the major vehicle manufacturers.

The Internet of Things (IoT) presents a significant challenge to Original Equipment Manufacturers (OEMs), Tier Suppliers and Transport & Logistics providers. Companies will need to master the demands of improved productivity and customer expectations driven by vast amounts of intelligence generated by integrated systems embedded in today’s products.

The Road to Zero Emissions presents case studies of innovative new entrants into the future automotive space to provide examples to readers of how to adapt and capitalize upon the opportunities available alongside these challenges. The authors also present future plans and models from major manufacturing companies to guide readers in how to develop a forwardthinking zero emission strategy.

Table of Contents

Related Titles

1

Decarbonizing Logistics 9780749483807 £39.99

The development of alternative energy sources for transport 2 The market for transport products and services 3 The impact of regulation all around the world on the utilization of alternative energies 4 The Internal Combustion Engine platform (ICE) and the Battery Electric Vehicle (BEV) 5 Changes to production and supply chain development 6 The distribution model for sales and aftersales and the impact of digital services 7 Future scenarios for the truck and transport industry

Des Evans is an honorary Professor of Industry in the department of Manufacturing at Aston University in Birmingham. He was awarded an O.B.E. for services to the manufacturing industry.

Alistair Williamson started as a technical engineer with Bedford Trucks and graduated through senior engineering roles at Scania UK and MAN AG, becoming Global Marketing Director for MAN AG based in Munich. He has operated his own successful Marketing consultancy for 14 years.

Green Logistics 9780749471859 £39.99

Sustainable Logistics and Supply Chain Management 9780749478278 £39.99

Logistics, Supply Chain & Operations

89

Managing Major Procurement Projects

This book

<< Covers stakeholder management

as a key skill in major procurement projects and presents essential management tools

A Guide to Controlling Cost, Managing Risk and Delivering Benefits

<< Includes a rich pool of supporting

case studies, such as CrossRail, Al Maktoum International Airport, Dubai and the California HighSpeed Rail Project

Edition 1

<< Online resources: lecture slides,

videos, exercises and case studies

Date

03/11/2020

Paperback Ebook Hardback

9781789664904 £44.99 9781789664911 £44.99 9781789664928 £140.00

Pages 288 Dimensions 234x156 Subject Procurement

Author Information

Description

Stuart Young is head of Cranfield’s Centre for Defence Acquisition. He is the module leader on Cranfield’s Project and Programme Management MSc and he is responsible for the delivery of a range of acquisition-related courses and MSc programmes at Cranfield.

Major procurement activities are an important part of programme management. These projects are difficult to manage. The scope, scale and nature of such programmes mean that timescales are often protracted. Those tasked with managing them must apply a wider range of skills and knowledge in order to identify, control and influence the many stakeholders and drivers to achieve successful delivery. Managing Major Procurement Projects is a comprehensive guide to developing these skills and embedding the knowledge required to handle these unique projects and their challenges.

Managing Major Procurement Projects provides the tools and techniques needed to identify, influence and manage stakeholders. Insights are drawn from examining programmes that have significant development, build and through life operating and disposal costs. This book also takes an in-depth look at business case solutions, funding models and risk management.

Case studies of major international projects including CrossRail, Al Maktoum International Airport and California High-Speed Rail Project feature throughout the text.

Table of Contents 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15

90

Logistics, Supply Chain & Operations

Introduction to project and programme management in the context of major programmes The programme management landscape Business case development Stakeholder management Cost forecasting and planning Risk management Benefits management Financing Programme management structures Programme monitoring and control Transitioning to operation Environmental and sustainability Supplier management and development Contract management End of life management

Related Titles Leading Procurement Strategy 9780749481643 £44.99

Category Management in Purchasing 9780749482619 £49.99 Strategic Sourcing and Category Management 9780749486211 £39.99

This book

<< Provides guidance on how to move

away from the ‘take, make, dispose’ approach towards a circular economy model that regenerates goods into new products

<< New to this edition: circular

economy framework 2.0, ecodesign, food & agriculture, recycled fabrics in fashion logistics, new chapter on packaging and examples from Africa, India and other developing countries

<< Online resources: lecture slides

with figures and tables from every chapter

A Circular Economy Handbook How to Build a More Resilient, Competitive and Sustainable Business Edition 2 Date

03/08/2020

Paperback Ebook Hardback

9781789665314 £49.99 9781789665321 £49.99 9781789665338 £160.00

Pages 432 Dimensions 234x156 Subject Sustainability

Description

Author Information

WINNER: 2018 Les Plumes des Achats & Supply Chain - The Committee Special Prize (1st Edition)

Catherine Weetman is a Visiting Fellow at the University of Huddersfield, a Vice-Chair of the Environment and Sustainability Forum at the Chartered Institute of Logistics and Transportation and holds an MSc in Logistics from Cranfield University. She has experience working for Tesco, Kellogg’s and DHL, and has a background in industrial engineering in manufacturing and retail distribution, logistics solution design and logistics product development and supply chain consulting.

The growing global consumption of resources highlights that our current approaches to production and business are fundamentally flawed and will rapidly become outdated and problematic. Engaged businesses are now increasingly re-thinking product design, material choices, business models and supply chains, and adopting the principles of the circular economy. Through decoupling resources from consumption, products and materials remain in use, waste is reduced and cost-savings are increased. A Circular Economy Handbook is the comprehensive guide to the circular economy and is designed to help the reader create future-fit, sustainable strategies moving forward.

Now in its second edition, A Circular Economy Handbook provides a holistic framework for the design of supply chain and supporting business models and includes tools the reader can use to generate ideas. Using real examples across a range of market sectors, this is a mustread for businesses, students and policymakers to understand the theory and fast-developing practice of the circular economy.

Table of Contents

Related Titles

1 1.1 1.2 1.3 1.4 2

Green Logistics 9780749471859 £39.99

An overview of the circular economy The circular economy – What is it?

The design and supply chain Circular economy business models Circular economy enablers and accelerators How are businesses adopting circular economy models?

2.1 The ‘Great Acceleration’ 2.2 Food and agriculture 2.3 Fashion and textiles 2.4 Consumer electricals and electronics 2.5 Industrial manufacturing 3 What does this mean for supply chains?

3.1 Supply chain strategy and planning 3.2 Supply chain – Upstream – Product design, sourcing and procurement 3.3 Supply chain – Midstream – The manufacturing process 3.4 Supply chain – Downstream – Distribution and reverse logistics 4 Implementation 4.1 Making the business case and starting the journey

Rights Sold 1st Edition: Portuguese

Sustainable Logistics and Supply Chain Management 9780749478278 £39.99 The Handbook of Logistics and Distribution Management 9780749476779 £44.99

Logistics, Supply Chain & Operations

91

Supply Chain Analytics and Modelling

This book

<< Provides a detailed explanation of

the most frequently used business analytics models in the supply chain, the challenges these present and the impact on different parts of the supply chain

Quantitative Tools and Applications

<< Includes software specific case

studies, such as Paragon Routing, a vehicle routing software, Arena Simulation, focusing on predictive supply chain redesign, Witness Simulation Process Modelling Software, as well as ERP using SAP software

Edition 1 Date

03/11/2020

Paperback Ebook Hardback

9780749498603 £49.99 9780749498610 £49.99 9780749498627 £160.00

<< Online resources: lecturer slides

Pages 320 Dimensions 234x156 Subject Supply Chain

Author Information

Description

Nicoleta Tipi is a Senior Lecturer at the University of Huddersfield, Department of Logistics, Operations, Hospitality and Marketing. She lectures in supply chain modelling and logistics operations. Nicoleta Tipi has considerable industry experience, having worked in different roles involving modelling and analytics for Unilever.

An incredible volume of data is generated at a very high speed within the supply chain and it is necessary to understand, use and effectively apply the knowledge learned from analyzing data using intelligent business models. However, practitioners and students in the field of supply chain management face a number of challenges when dealing with business models and mathematical modelling. Supply Chain Analytics and Modelling presents a range of business analytics models used within the supply chain to help readers develop knowledge on a variety of topics to overcome common issues.

Supply Chain Analytics and Modelling covers areas including supply chain planning, single and multi-objective optimization, demand forecasting, product allocations, end-to-end supply chain simulation, vehicle routing and scheduling models. Learning is supported by case studies of specialist software packages for each example. Readers will also be provided with a critical view on how supply chain management performance measurement systems have been developed and supported by reliable and accurate data available in the supply chain. Online resources including lecturer slides are available.

Table of Contents

Related Titles

1 2 3 4 5

E-Logistics 9780749496883 £49.99

6 7 8

Introduction to business analytics The role of modelling in the supply chain The role of data in the supply chain Big data and data visualization Supply chain performance measurement systems Business analytics models Supply chain analytics The future of supply chain analytics

Leading Procurement Strategy 9780749481643 £44.99

Supply Chain Disruption 9780749484101 £39.99

92

Logistics, Supply Chain & Operations

This book

<< Examines the importance and

characteristics of different energy sources including liquefied natural gas (LNG)

Global Energy Management Understanding Oil and Gas Supply Chains

<< Analyzes the energy supply chain

and provides in depth country case studies on fuel producing nations

Edition 1

<< Explores worldwide supply, demand and transport flows as well as the European Union’s energy policies

Date

03/11/2020

Paperback Ebook Hardback

9781789664508 £49.99 9781789664515 £49.99 9781789664539 £160.00

Pages 320 Dimensions 234x156 Subject Supply Chain

Description

Author Information

Global Energy Management describes different energy sources and their characteristics and importance. It looks at the different phases of the value chain, such as procurement and treatment, transport and storage. International markets are reviewed including global supply and demand, maritime flow and processes. Maritime transport is described in detail, along with EU and US energy security policies and the future usage of different energy sources within the maritime industry.

Manuel Buitrago is a lecturer in Energy Management at Southampton University. He is also a researcher for Infrastructure Transitions Research Consortium (ITRC-MISTRAL).

MISTRAL investigates ways to improve the performance and resilience of infrastructure systems and energy in the UK and around the world.

Liquefied natural gas (LNG) is rapidly taking a greater percent of the energy mix for countries around the world due to its numerous benefits. When liquefied, natural gas shrinks to 600 times its original size making it ideal for safer and more efficient shipping. Global Energy Management aims to inform and educate readers about the energy industry as a whole and uses LNG as a special case study throughout the whole book. LNG is compared to other energy sources and its many advantages are explored.

Table of Contents 1 2 3 4 5 6 7 8 9 10 11 12

Introduction Importance and characteristics of different energy sources Supply chain Worldwide demand Demand in Europe Worldwide supply Flows and maritime traffic, the globalization of energy markets The shale gas revolution Systems for the maritime transport and storage – A case study Terminals The European Union energy policy Fuel for transport and energy generation

Related Titles Maritime Logistics 9780749472689 £44.99

A Circular Economy Handbook 9781789665314 £49.99

Green Logistics 9780749471859 £39.99

Logistics, Supply Chain & Operations

93

Warehouse Management

This book

A Complete Guide to Improving Efficiency and Minimizing Costs in the Modern Warehouse

<< New to this edition: definitive

<< Provides essential advice on how to tackle the challenges faced by today’s warehouse managers updates on warehouse design, technology and robotics and the increasing challenges of e-commerce

Edition 3

<< Online resources: downloadable

Date

03/11/2017

Paperback Ebook

9780749479770 £44.99 9780749479787 £44.99

warehouse tools and audit checklists for analysis and application into own operational environment, along with PowerPoint slides as study aids for students

Pages 528 Dimensions 234x156 Subject Supply Chain

Author Information

Description

Gwynne Richards has over 30 years of experience in warehouse management and logistics. As well as running his own successful logistics consultancy, he provides a number of courses on warehouse and transport management and logistics outsourcing for practitioners. He is also the co-author of The Logistics and Supply Chain Toolkit with Susan Grinstead, also published by Kogan Page. He is a Fellow of the Chartered Institute of Logistics and Transport.

Offering comprehensive advice on all aspects of managing a warehouse, the third edition of Warehouse Management is an ideal guide and detailed reference book for anyone looking to gain a real insight into warehouse operations. It examines everything from the latest technological advances, operations and people management to current environmental issues.

This third edition of Warehouse Management includes definitive updates across the industry, such as the vast expansion of warehouse technology and robotics, warehouse design and the increasing challenges posed by e-commerce. Gwynne Richards tackles the core challenges for today’s managers, offering experienced advice on how to reduce lead times, increase productivity and improve customer service.

Revamped with more practical case studies and an array of downloadable warehouse tools, this new edition of Warehouse Management includes useful warehouse audit checklists and is firmly supported with insightful photographs, video links and projections.

Rights Sold 1st Edition: Arabic 2nd Edition: Bahasa- Indonesian; Chinese (Simplified); Polish; Russian

Table of Contents

Related Titles

1 2 3 4 5 6 7 8

Negotiation for Procurement and Supply Chain Professionals 9781789662580 £49.99

9 10 11 12 13 14 15 16 17 18 19 20 21 22

94

Logistics, Supply Chain & Operations

Introduction The role of the warehouse Role of the warehouse manager Warehouse Processes: Receiving and put-away Warehouse Processes: Pick preparation Picking strategies and equipment Order-picking methods Warehouse processes from replenishment to despatch and beyond Warehouse management systems Warehouse layout Storage and handling equipment Resourcing a warehouse Warehouse costs Performance management Outsourcing Health and safety The warehouse and the environment The warehouse of the future Appendix 1 – Warehouse audit checklists Appendix 2 – Barcodes Websites of companies that have contributed to this book and other useful websites Glossary of terms and abbreviations

The Handbook of Logistics and Distribution Management 9780749466275 £44.99

Green Logistics 9780749471859 £39.99

This book

<< Presents vital research from

leading academics on sustainable supply chains, from the German Research Foundation - Deutsche Forschungsgemeinschaft (DFG) the self-governing organization for science and research in Germany

<< Provides examples of best practice

in sustainable value chains from a cross-section of industries, such as agriculture, energy and retail

<< Examines the impact of

digitalization as an enabler for sustainable supply chains and a facilitator of high performance

Sustainable Global Supply Chains A Guide to Digitalization and Best Practice Edition 1 Date

03/11/2020

Paperback Ebook Hardback

9781789662627 £49.99 9781789662634 £49.99 9781789662641 £160.00

Pages 320 Dimensions 234x156 Subject Supply Chain

Description

Author Information

Sustainability can create greater efficiency and cost savings in the supply chain. Supply chains, which are more complex and global than ever before, are full of both risks and opportunities.

The risks range from inconsistent or poor quality to supply disruptions to health and safety concerns to corruption. Businesses face pressure to adopt sustainable supply chain practices from various stakeholders and motivations typically come from one or more of four sources: customers, compliance, costs, competitive advantage. Sustainable Global Supply Chains is the guide to understanding all aspects and approaches of sustainable supply chains using indepth research from leading academics from sixteen different universities.

Michael Henke is Chair of Enterprise Logistics at TU Dortmund University, Director of Enterprise Logistics, IML Dortmund, Professor for Strategic Sourcing and Procurement at Louvian School of Management, Paris and Professor for Supply Chain Management at Lappeenranta University of Technology, Finland.

Sustainable Global Supply Chains focuses on how to make supply chains sustainable, with an emphasis on new technologies and digitization. The research featured covers topics such as KPIs in production and supply chains, the role of standards, blockchain technology and algebraic models. This comprehensive book presents real world issues, problems in implementing sustainability in the supply chain and examples of best practice.

Holger Kohl is Director of Corporate Management at Fraunhofer IPK (Fraunhofer Institute for Design and Technology) and Head of Department in Sustainable Corporate Development at TU Berlin

Table of Contents 1 2 3 4 5

6 7 8 9 10 11 12 13 14

Subject and goals of the project academy Sub-topics Ethical aspects of sustainability concepts Parameters, activities and performance indicators for comparability in production and supply chains Measures and best practices for improvement of sustainability performance and dissemination of achievements with a focus on digitalization Current research fields Start-ups as providers and initiators of sustainability attributes in future global value chains Ways to sustainable international bio-economy – The role of standards Legitimacy and effectiveness of sustainabilityrelated governance in global value chains Corporate social responsibility (CSR) through blockchain technology in supply chains Case study, R&D on 3D-printed concrete towers for wind energy converters Sustainable consumer behaviour in value chains – Determinants and marketing implications Planning of sustainable international outbound logistics systems Sustainability controlling in integrated value

chains 15 Ecologically sustainable value chains in agriculture 16 Relational and algebraic models of sustainable value chains 17 Building sustainable supply chains through stakeholder inclusivity – A network-level analysis 18 Biomimetic principles for improved organizational information processing 19 Commercial use of inner-city transport network as public good - Political science analyses on last mile logistics 20 How can research in the field of sustainability become more forward-looking and futureshaping?

Related Title Sustainable Logistics and Supply Chain Management 9780749478278 £39.99

Logistics, Supply Chain & Operations

95

Supply Chain Risk Management

This book

<< The first edition, Supply Chain Risk Management, won the ACA Bruel Special Mention Prize in Paris for its contribution to the purchasing and supply chain industry

How to Design and Manage Resilient Supply Chains

<< New to this edition: a new

Edition 3 Date

03/12/2020

Paperback Ebook Hardback

9781789666373 £49.99 9781789666380 £49.99 9781789666397 £160.00

chapter on ‘The threat of supply chain cyber crime’, additional case studies, the latest thinking on political risk as well as updates throughout

<< Online resources: lecture slides

Pages 336 Dimensions 234x156 Subject Supply Chain

Author Information

Description

John Manners-Bell is the CEO of Transport Intelligence, a leading supplier of market solutions to the global logistics industry.

He is also Visiting Professor at the London Guildhall Faculty of Business and Law, London Metropolitan University.

WINNER: ACA-Bruel 2014 – Special Mention Prize (1st Edition) From political uncertainty to trade disrupts and cyber threats, the risk environment is continuously evolving, and new challenges frequently arise demanding immediate attention to avoid disruption to supply chains. Supply Chain Risk Management is the guide to professionals and academics on how to recognize, review and react to these risks. This book is a practical learning tool which explores a wide range of external threats using case studies to embed knowledge.

The third edition of Supply Chain Risk Management offers a comprehensive framework to understanding risk and how to engineer resilience into the supply chain. This book details how to approach various threats, including natural disasters, climate change, cargo crime and piracy and terrorism and security, and uses recent, topic examples to demonstrate how to successfully manage these risks. Academic pedagogy such as objectives, summaries and key point checklists in each chapter help strengthen learning. The new edition also provides up-todate online resources.

Table of Contents 1 2 3 4 5 6 7 8 9 10 11 12 13

A framework for understanding risk Engineering supply chain resilience Industry sector resilience to supply chain threats Natural disasters and pandemics Climate change and emissions policy Economic risks to the supply chain Societal risks to supply chains Corruption in the logistics industry Cargo crime and piracy The threat of supply chain cyber crime Political risks in supply chains Illicit supply chains Terrorism and security

Related Titles Supply Chain Risk Management 9780749480158 £44.99

Supply Chain Disruption 9780749484101 £39.99

Fundamentals of Risk Management 9780749483074 £39.99

96

Logistics, Supply Chain & Operations

This book

<< Provides innovative research into

operations and supply chain in the service industry and the Industry 4.0 environment

Managing Service Operations Strategies, Innovations and Sustainable Technologies

<< Explores the effect of new

technologies such as blockchain and the Internet of Things (IoT) on service operations and the service supply chain

<< Examines the new operational

goals required, including lean, agile, digitized and automated activities

Edition 1 Date

03/12/2020

Paperback Ebook Hardback

9780749484583 £44.99 9780749484590 £44.99 9781789660463 £140.00

Pages 288 Dimensions 234x156 Subject Operations

Description

Author Information

Managing Service Operations is based on research conducted by the three authors as well as a team of contributors. Its main focus is on operations and supply chain in the service industry and the Industry 4.0 environment. It presents a balanced account of academic and practitioner perspectives. This essential guide includes chapter summaries, key learning points, boxed case studies and suggestions for further reading at the end of each chapter.

Sudhanshu Joshi is Associate Professor and Senior Researcher in School of Management, Doon University, India. He has almost 10 years of professional experience in issues related to sustainability and development.

Managing Service Operations focuses on rapid transformations in service design, operations and supply chain organizational activities. It examines the new operational goals required, including lean, agile, digitized and automated activities. The book presents theory, research and practical case studies on: key management support technologies for service oriented economy; effective service network strategies, routines, and methodologies to integrate physical, information and financial flows; innovative approaches for managing downstream operational processes. Online supporting resources include exercises and sample exam questions, PowerPoints of lesson plans.

Samuel Fosso Wamba is Professor at the Toulouse Business School, France.

Table of Contents 1 2 3 4 5 6 7 8

9

10 11 12 13

Introduction Context and evolution of service networks Skills and people management in the service networks – Linking strategic value chain to organizational culture Energy management in service networks Strategic human resource management and green interventions Sustainability concerns across the service sector – Outlook and challenges Importance of innovation in service supply chains in retail industries – Evidences from developed and developing countries Strategic cost management among global firms – Supply chain finance adoption models, enablers and barriers in context to cyberphysical service system Impact of service supply chain collaborations on industry 4.0 value chain creation, overall efficiency, sustainability and firm performance – Service sector experience Greening the industry 4.0 – Sustainability goals and future directions The impact of strategic alignment of industry 4.0 on service supply chain’s performance Industry 4.0 and service operations – Sustainability issues and future directions Conclusion

Jose Arturo Garza-Reyes is Professor of Operations Management and Head of the Centre for Supply Chain Improvement at the College of Business, Law and Social Sciences in the University of Derby, UK.

Related Titles Warehouse Management 9780749479770 £44.99

The Handbook of Logistics and Distribution Management 9780749476779 £44.99 The Inventory Toolkit 9780749482121 £34.99

Logistics, Supply Chain & Operations

97

Sustainable Road Freight

This book

<< Presents unique research from The

Centre for Sustainable Road Freight on the sustainability of road freight transport

Technology Management and its Impact on Logistics Efficiency

<< Provides insights from key freight

operators who are setting the agenda for the research, such as John Lewis, Tesco, DHL, Wincanton as well as vehicle industry partners including Volvo, Goodyear and Firestone

Edition 1 Date

03/07/2020

Paperback Ebook Hardback

9780749484385 £39.99 9780749484392 £39.99 9781789660210 £120.00

<< Online resources: input

frameworks, case study vignettes and lecturer slides

Pages 304 Dimensions 234x156 Subject Sustainability

Author Information

Description

Dr Phil Greening is an Associate Professor at Heriot Watt University and a Director of the Centre of Sustainable Road Freight, a collaborative venture between industry, Heriot Watt University and Cambridge University.

The Centre for Sustainable Road Freight is a collaborative venture between industry, Cambridge University, Heriot Watt University and organizations in the freight and logistics sectors. Sustainable Road Freight summarizes the first five years of their vital research, taking a cross-disciplinary approach to reducing the carbon imprint in logistics. It is an important reference guide for students, researchers and practitioners.

The research presented in Sustainable Road Freight proves that the best way to achieve deep reductions in CO2 emissions from the road freight sector is to combine highly-focused vehicle engineering with improvements to freight distribution systems. Key freight operators have set the agenda and spearheaded the adoption of the results by the road freight industry. These include John Lewis, Tesco, DHL, Wincanton along with vehicle industry partners including Volvo, Goodyear, Firestone and others. With an emphasis on technology management and how this will change logistics, this is an essential text with online supporting resources including input frameworks, case study vignettes and PowerPoints for lecturers.

Table of Contents 1 2 3 4 5 6 7 8 9 10

Setting the agenda Aerodynamics Light weighting Alternative fuels Rolling resistance Energy recovery and storage Driver feedback and connected vehicles Demand reduction Transport ecosystems The Internet of things, connected vehicles, and the role of data 11 Human factors – The role of the driver 12 A roadmap for radical change

Related Titles The Handbook of Logistics and Distribution Management 9780749476779 £44.99 Green Logistics 9780749471859 £39.99

Sustainable Logistics and Supply Chain Management 9780749478278 £39.99

98

Logistics, Supply Chain & Operations

This book

<< Provides a comprehensive overview of maritime logistics covering changes in analytics and real time data to improve operational efficiencies

<< Examines the latest risks and threats within the port and shipping industry such as the propagation effects on port disruption, and how recent technological developments such as improved analysis of real time data information seek to prevent these risks << New to this edition: updates

on real time data to improve operational efficiencies, capacity optimization, scheduling and agility, asset utilization within port management, route planning, integration and KPIs in intermodal shipping

Maritime Logistics A Guide to Contemporary Shipping and Port Management Edition 3

Date

03/12/2020

Paperback Ebook Hardback

9781789661699 £49.99 9781789661705 £49.99 9781789661712 £160.00

Pages 480 Dimensions 234x156 Subject Maritime

Description

Author Information

Maritime logistics has been traditionally regarded as the primary means of transporting parts and finished goods on a global scale. Globalization and the rapid increase in world trade in the past decade have contributed to greater demand for international transport and logistics and, consequently, the expansion of the maritime industry. The dramatic changes in the mode of world trade and cargo transportation make it more important than ever to have a clear understanding of the way in which freight is transported by sea and the role of ports in this exchange. Maritime Logistics examines the latest developments within the port and shipping industry including the associated risks and threats.

Dong-Wook Song is Professor of Transport and Logistics at the Transport Research Institute, Edinburgh Napier University. His work is well-recognized in the field and he has received a number of The Best Paper Awards from academic associations and communities.

He sits on the editorial board of established journals in transport and logistics. He has worked as a consultant for a number of private and public organizations including the UN, OECD, ADB and World Bank. He has served as an elected council member at IAME since 2012.

This new edition of Maritime Logistics features chapters on maintenance optimization, supply chain integration and economies of scale within liner shipping and customer service and port performance within port management. The updated content provides a formative approach to learning for both practitioners and students alike. Written by a team of international experts with over fifty years’ experience in the field, this book provides a truly global perspective. This book covers everything that students of logistics, as well as those working within the industry, need to know about maritime logistics.

Table of Contents 1 Introduction 1.1 Introduction to maritime logistics [Dong-Wook Song and Photis M Panayides] 1.2 Maritime transport and logistics as a trade facilitator [Albert W Veenstra] 1.3 International maritime trade and logistics [Funda Yercan and Turkay Yildiz] 1.4 Defining maritime logistics and its value [EonSeong Lee, Hyung-Sik Nam and Dong-Wook Song] 1.5 Hinterland logistics and global supply chains [Rickard Bergqvist] 1.6 Human elements in maritime logistics [Cecelia Osterman and Anna-Lisa Oswalder] 2 Shipping logistics 2.1 Intermodal freight transport and logistics [Katsuhiko Hayashi and Toshinori Nemoto] 2.2 Developing liner service networks in container shipping [Cesar Ducruet and Theo Notteboom] 2.3 Supply chain integration of shipping companies [Photis M Panayides, Robert Wiedmer, Panayiotis C Andrea and Christodoulos Louca] 2.4 Logistics strategy in container shipping [Alfred J Baird] 2.5 Tanker shipping logistics [Robert Desrosiers]

2.6 Dry bulk shipping logistics [Claude Comtois and Romuald Lacoste] 3 Port logistics 3.1 Dry ports in concept and practice [Violeta Ruso and Andrea Rosa] 3.2 Port-centric logistics in concept and practice [Nikolaos Valantasis-Kanellos and Dong-Wook Song] 3.3 Container hub ports in concept and practice [Hyung-Sik Nam and Dong-Wook Song] 3.4 Multinationalizing container ports – Business models and strategies [Francesco Parola] 3.5 Public-private partnerships and port logistics performance [Jasmine Siu Lee Lam, Francesco parola and Photis M Panayides] 3.6 Port and logistics chains – Changes in organizational effectiveness [Cimen Karatos Cetin] 3.7 Logistics performance of supply chain-oriented ports [Su Han Woo, Stephen Pettit and Anthony Beresford] 4 Conclusion 4.1 Looking ahead [Photis M Panayides and DongWook Song]

Photis M Panayides is Professor in Shipping Economics, Department of Commerce, Finance and Shipping at Cyprus University of Technology. He reviews for several major journals in the field and has pioneered the development of academic and professional programmes in shipping and logistics. He sits on the editorial board of established journals in the field.

Rights Sold 1st Edition: Bahasa-Indonesian 2nd Edition: Chinese (Simplified); Korean

Logistics, Supply Chain & Operations

99

Global Liner Shipping

This book

<< Introduces all aspects of

fundamental liner trade and current disruptions and innovations, such as mega vessels and tracking of containers

A Practical Guide to the Engine Room of World Trade

<< Presents case studies dealing with

Edition 1 Date

03/10/2020

Paperback Ebook Hardback

9780749481087 £49.99 9780749481094 £49.99 9780749497996 £160.00

topics such as collaboration and risk management in an industry which operates 6,000 vessels and has an annual revenue of around 150 billion USD

<< Online resources: templates,

sample business plans, lesson plans

Pages 288 Dimensions 234x156 Subject Maritime

Author Information

Description

Lars Jensen is CEO and Partner of Sea Intelligence Consulting, the co-founder of SeaIntel Maritime Analysis, founded in 2011 and CEO and founder of CyberKeel, focusing on cyber security in the maritime industry.

He is CEO of the online-only container carrier Youship and responsible for developing and implementing eCommerce strategy in Maersk Line. In 2016, he co-founded LinerGrid, providing advanced tools to optimize network design for container carriers, and joined the board of the New York Shipping Exchange.

He teaches on the Blue MBA at Copenhagen Business School.

As the lifeblood of global economic vitality, global liner shipping contributes significantly to international stability and security. Additionally, as a major global enterprise in its own right, the international shipping industry is a major employer and contributes hundreds of billions of dollars to the global economy annually. Liner vessels carry about 60 percent of the goods by value moved internationally by sea each year. Global Liner Shipping fills a gap in the market for an introductory book covering every aspect of this essential industry.

Global Liner Shipping examines an industry where operations often do not go as planned, so skilled people are in demand. Bad weather causes delays, ports face unexpected closures due to strikes and the much-needed paperwork for the myriad of containers might be based on faulty information. Even worse, the entire flow might come to a temporary halt as seen in late June 2017 where the world’s largest container shipping line, Maersk Line, was effectively shut down due to a cyber attack. In this groundbreaking book, Lars Jensen covers topics such as network development, supply and demand analysis, collaboration, liner profit and loss, e-commerce, risk management and process management. Each chapter ends with a case study and reflective questions.

Table of Contents

Related Titles

1 2

Maritime Logistics 9780749472689 £44.99

3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21

100

Logistics, Supply Chain & Operations

Historical origins Key differences between tramp shipping and liner shipping Container transportation demand Primary goods Manufactured goods Semi-manufactured goods Container vessel types Equipment flow Network development Supply/demand analysis Collaboration Liner companies Liner profit and loss eCommerce and IT Environmental issues The customer “eco-system” Capacity management Risk management Container vessel markets Process management Competitive strategies in liner shipping

The Handbook of Logistics and Distribution Management 9780749466275 £44.99 Warehouse Management 9780749469344 £44.99

Accounting, Finance & Banking Innovation and Best Practice in Accounting & Finance Banking & Insurance Personal Finance & Investment

www.koganpage.com

101

Featured Titles

102

Financial Technology

The Cryptocurrency Revolution

Niels Pedersen November 2020 9781789665437 Page 105

Rhian Lewis August 2020 9781789665680 Page 103

The Financial Services Guide to Fintech

Your Money 2019-20

Devie Mohan January 2020 9780749486372 Page 108

Jeannette Lichner August 2019 9780749497286 Page 109

Discover our full portfolio of books at www.koganpage.com

This book

<< Pulls together the most important

takeaways from the growth of cryptocurrencies and blockchains, looking at their potential impact on traditional business and finance

<< Explains the key value

proposition of Bitcoin and other cryptocurrencies and how the landscape has evolved

The Cryptocurrency Revolution Finance in the Age of Bitcoin, Blockchains and Tokens Edition 1

<< Explores how blockchains can

enable new financial products and efficiencies for incumbent banks and financial institutions

Date

03/08/2020

Paperback Ebook Hardback

9781789665680 £19.99 9781789665697 £19.99 9781789665703 £60.00

Pages 256 Dimensions 234x156 Subject Banking & Insurance

Description

Author Information

For a long time, the world of cryptocurrencies and blockchains was viewed as a niche space of little interest to mainstream business and finance sectors. With J.P. Morgan, Facebook, Walmart, and even some central banks investing in these new technologies, this has undoubtedly changed. The Cryptocurrency Revolution explains the most important takeaways from the continued growth of digital currencies and blockchains and explores the transformative possibilities of borderless payments and machine-to-machine transactions.

Rhian Lewis is a consultant software engineer, instructor and former digital journalist at The Times. She is the co-founder of the London Women in Bitcoin meetup and launched the altcoin portfolio tracker countmycrypto.com.

She is an international conference speaker and blogger on blockchain and cryptocurrency.

Written in jargon-free and accessible language, this book examines the key value proposition of Bitcoin and other cryptocurrencies and how blockchains could enable banks to become more efficient. It looks at the potential impact of company-backed digital currencies (such as Facebook’s Libra) and how governments and regulators around the world are reacting to new innovations. With discussion of the principles of tokenomics and the difference between public and private blockchains, The Cryptocurrency Revolution is the essential guide for professionals wishing to understand the threats and opportunities of the changing world of money.

Table of Contents

Related Titles

1 2 3 4

Blockchain Babel 9780749484163 £14.99

5 6 7 8 9 10 11 12 13

What is money?

Ten years of Bitcoin Dogecoin and novelty cryptocurrencies Libra and how Big Tech is moving in on cryptocurrencies Tokenomics Driving change with token incentives – a tokenomics case study Public blockchains vs private blockchains ICO mania Non-fungible tokens Making banks more efficient with blockchains New financial instruments and processes Regulation and government State-issued programmable money

Data Strategy 9780749479855 £19.99

Disruptive Technologies 9780749477288 £19.99

Accounting, Finance & Banking 103

Swipe for Success

This book

Apps and Advice to Make Your Business Fly

<< Written by fintech entrepreneur

Edition 1

<< Teaches the reader how to build

Anne Boden MBE, founder of award winning, challenger bank, Starling Bank a solid business with the best possible chance of succeeding

Date

03/06/2020

Paperback Ebook Hardback

9781789667134 £12.99 9781789667141 £12.99 9781789667158 £40.00

<< Advises on mainstream and

alternative sources of raising flexible working capital from crowdfunding, peer-to-peer and angel investing

Pages 224 Dimensions 216x138 Subject Entrepreneurs

Author Information

Description

Anne Boden MBE is founder and CEO of Starling Bank. She began her 30 year career in the finance sector as a graduate trainee with Lloyds Bank. In 2012 she became COO of Allied Irish Bank. In 2014 she founded the mobile bank Starling. She is a regular speaker and commentator on the role of fintech in modern life.

Swipe for Success is your guide to turning a brilliant idea into a tremendous commercial success. Written by fintech entrepreneur and founder of the award-winning Starling Bank, Anne Boden, this book will transform the way business owners tackle the day-to-day running of their companies.

The entrepreneurial workspace is an exciting place to be. The start-up spirit shows no sign of waning and throughout the world, 70 new firms, of every type, are registered every hour. It's a thrilling time to branch out on your own or grow your business.

Swipe for Success provides straight-talking advice from a fellow business owner. It will revolutionize the fortunes of your company and introduces tried-and-tested digital solutions that will resolve all sorts of business, productivity, finance, management and customer difficulties that you may encounter. Anne Boden takes the hard work out of running your company, to leave you to do what you do best: make your business fly.

104

Accounting, Finance & Banking

Table of Contents

Related Titles

1 Getting started 1.1 Planning and preparation 1.2 Forming a company 2 Banking, finance and accounting 2.1 Banking 2.2 Accounting 2.3 Financial forecasting/keeping track of KPIs 2.4 Raising money 3 UX and customers 3.1 Building a website and testing your UX 3.2 Mobile money 3.3 Loyalty programmes and what your customers value most 4 Time management, productivity and diaries 4.1 Time 4.2 Productivity 4.3 Managing your stock and inventory 5 Team management and leadership 5.1 Recruitment and your first employee 5.2 Managing workflow, the remote team and managing performance 6 Communication 6.1 Internal communication 6.2 External communication - customers and clients 6.3 Cyber insurance and cyber risk 6.4 Legal and regulatory requirements - keeping up with bigger counterparts

The Money Revolution 9781789660616 £14.99

Blockchain Babel 9780749484163 £14.99

Financial Management for Technology Start-Ups 9780749481346 £19.99

This book

<< Combines analytical frameworks with a commercial perspective informed by the author’s professional experience and academic research

<< Thoroughly explains key

technologies and emerging business models in a clear and accessible manner for those with no technological background

<< Online resources: lecture slides,

video lectures, a literature review and updated case studies to cover industry developments

Financial Technology Case Studies in Fintech Innovation Edition 1 Date

03/11/2020

Paperback Ebook Hardback

9781789665437 £39.99 9781789665444 £39.99 9781789665451 £120.00

Pages 320 Dimensions 240x170 Subject Accounting & Finance

Description

Author Information

With the continued success of fintech (financial technology) businesses around the world, financial services are becoming increasingly de-centralized, personalized, and automated.

This new textbook strikes a balance between academic depth and commercial relevance in examining the advantages and challenges of these changes through the lens of various analytical frameworks. Financial Technology demystifies key technologies, such as blockchains, Internet of Things, AI, machine learning, and algorithmic data analysis, in a clear and accessible style suitable for readers with no technological background.

Niels Pedersen is Programme Leader of the MSc Financial Technology programme at Manchester Metropolitan University, UK, and a regular conference speaker on fintech. As a Chartered Accountant (ICAEW), he worked at PwC and the Financial Services Authority before coming to academia.

Real-world case studies from a variety of international organizations including HSBC, ING, Amex, AIG, IBM, Tandem and Monzo, bridge the gap between theory and practice and contextualize learning in terms of real businesses, from large incumbents to smaller start-ups.

With coverage of robo-advisors, mobile-only banks, open banking and risk and regulation, this book also explores a range of analytical frameworks to critically examine new technologies and emerging business models.

Financial Technology enables readers to understand the fintech movement in the context of recent financial history, examine the key drivers of change and form insights about the financial system in a forward-looking and global manner. Online resources include PowerPoint slides for lecturers, video lectures, a literature review and blog posts to cover industry developments.

Table of Contents 1 2 3 4 5 6 7 8 9 10

Prices and information Networks and platform banking Disruption and dis-intermediation Engaging customers with behavioural science De-centralisation and blockchain Automation and machine learning Internet of Things and new user interfaces Security and hacking Regulation and ethics Summary - how to understand a fintech business

Related Titles IT Governance 9780749474058 £49.99

Financial Management for Technology Start-Ups 9780749481346 £19.99 The Financial Services Guide to Fintech 9780749486372 £29.99

Accounting, Finance & Banking

105

Accounting and Finance for Managers

This book

<< Specifically designed for business

and management students who need to understand accounting and finance information in order to make better-informed business decisions

A Business Decision-Making Approach

<< New to this edition: provides

updates on new accounting standards and regulations, as well as featuring more modern realworld examples in extracts and in expert view sections

Edition 3 Date

03/12/2020

Paperback Ebook Hardback

9781789667516 £39.99 9781789667523 £39.99 9781789667530 £120.00

<< Online resources: bonus chapters containing guidance and teaching tips, additional questions and lecture slides for each chapter

Pages 488 Dimensions 240x170 Subject Business & Management Skills

Author Information

Description

Matt Bamber is an Assistant Professor of Accounting at York University, Canada. He originally trained as a Chartered Accountant (ICAEW; FCA), gaining practical experience in audit and corporate finance. In 2004, he made the transition from practice to higher education at the University of Bristol before joining Schulich School of Business in 2018.

Accounting and Finance for Managers rebukes the myth that in order to excel in accounting and finance you need to be great at mathematics. Split into two broad sections which focus on financial accounting and management accounts, this textbook uses clear, accessible language that will appeal to students from a variety of academic backgrounds.

Simon Parry is the Finance Director of an international travel company and a Fellow of ICAEW and FCA. Over the last 20 years he has taught professional accounting courses for ACCA, CIMA, ICAEW, CIPD, together with academic courses for Business, Accounting and MBA students and is currently a visiting lecturer at Newcastle University.

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Taking a uniquely practical approach that focuses on the financial aspects of business decisions, the textbook covers all the core topics of accounting and finance, including basic bookkeeping, financial analysis, business planning, cash-flow analysis and investment decisions. Now in its third edition, Accounting and Finance for Managers contains updates on new accounting standards and regulations, as well as featuring up-to-date real-world examples of real options, value chain analysis and competitive advantage analysis. This textbook features ‘traditional’ accounting approaches in detail, but also covers topics with a strategic focus to ensure students learn to think in broader strategic terms. Written for an international audience using International Financial Reporting Standards (IFRS) terminology with supporting resources including additional exercise questions, curated further reading and lecture slides for each chapter.

Table of Contents

Related Titles

1 2 3 4 5 6 7 8 9 10 11

The Handbook of International Trade and Finance 9780749475987 £39.99

Introduction to accounting Accounting concepts and systems Financial analysis: Part I Financial analysis: Part II Business planning Budgets and performance management Cash flow and working capital management Pricing decisions Investment decisions Financing decisions Operational decisions An introduction to double-entry bookkeeping 12 Appendix

Accounting for NonAccountants 9781789664300 £19.99

Accounting and Finance for Managers 9780749481148 £34.99

106

Accounting, Finance & Banking

This book

<< Supports the Chartered Banker

Institute’s Professionalism and Ethics module requirements and helps prepare for assessment

<< Includes case studies,

further reading and viewing recommendations, and definitions of key terms throughout

Culture, Conduct and Ethics in Banking Principles and Practice Edition 1

<< Online resources: a glossary and information on further sources

Series: Date

Chartered Banker Series 03/12/2019

Paperback Ebook Hardback

9780749482909 £39.99 9780749482916 £39.99 9780749498771 £120.00

Pages 376 Dimensions 234x156 Subject Banking & Insurance

Description

Author Information

Endorsed by the Chartered Banker Institute as core reading for its professional qualifications, Culture, Conduct and Ethics in Banking emphasizes the importance of professionalism for banks, and explores how all staff play a key role in putting customers at the heart of their business. Taking an applied approach, it aims to develop the reader’s capability to: recognize and contribute towards balanced outcomes for consumers and organizations; understand the impact of reputational deficit; and understand the personal impact of an individual in the workplace.

Fred Bell is an experienced career banker with extensive risk management leadership expertise. Working over 39 years in the Royal Bank of Scotland (RBS), he has held senior leadership roles including Head of Operational Risk in the RBS Wealth Division, Head of Risk at Tesco Personal Finance and Head of the RBS Bank of China Risk Programme. Bell established and ran RBS’s first dedicated business continuity function.

From a discussion of the main branches of ethical thinking to an overview of regulation and legislation in the UK and internationally, this book covers the theory and practice of conduct and professionalism in banking. Chapters contain activities and industry case studies, and further reading and viewing suggestions are included to help develop a deeper understanding of the topics covered. With fully referenced discussion of conflicts of interest, decision making models, the role of professional bodies, corporate governance, conduct risk management and the Global Financial Crisis 2007-08, Culture, Conduct and Ethics in Banking is the essential guide for finance professionals.

Table of Contents

Related Titles

1 2 3 4 5 6

Commercial Lending 9780749482770 £39.99

Introduction Ethics theory Professionalism and ethics in banking Ethical decision making in practice A short history of banking An overview of regulation and legislation in banking 7 Corporate governance 8 Conduct and culture in banking 9 Conduct risk management 10 Corporate social responsibility and environmental issues 11 Ethics and technology

Retail and Digital Banking 9780749482718 £39.99

Relationship Management in Banking 9780749482831 £39.99

Accounting, Finance & Banking 107

The Financial Services Guide to Fintech

This book

<< Explores how banks can collaborate with fintech firms to drive innovation in areas such as cash management, compliance and tax

Driving Banking Innovation Through Effective Partnerships Edition 1

<< Explains key fintech segments

such as regtech, robo-advisory, blockchain and personal finance management

Date

03/01/2020

Paperback Ebook Hardback

9780749486372 £29.99 9780749486389 £29.99 9781789661064 £90.00

<< Includes case studies and business models of banks who have had successful partnerships including Barclays and Citibank

Pages 264 Dimensions 234x156 Subject Banking & Insurance

Author Information

Description

Devie Mohan is a fintech industry advisor and analyst based in London, UK. She is co-founder and CEO of Burnmark, a fintech research company, a contributor to the ING group Think Forward Initiative, and sits on the Editorial Board for the Journal of Digital Banking. She has been listed in the top 10 of various fintech influencer lists. In 2019 she was included in the Financial Times’ list of the 100 most influential BAME leaders in technology.

Fintech has emerged as one of the fastest growing sectors in the financial services industry and has radically disrupted traditional banking. However, it has become clear that for both to thrive, the culture between fintech and incumbent firms must change from one of competition to collaboration. The Financial Services Guide to Fintech looks at this trend in detail, using case studies of successful partnerships to show how banks and fintech organizations can work together to innovate faster and increase profitability.

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Written by an experienced fintech advisor and influencer, this book explains the fundamental concepts of this exciting space and the key segments to have emerged, including regtech, robo-advisory, blockchain and personal finance management. It looks at the successes and failures of bank-fintech collaboration, focusing on technologies and start-ups that are highly relevant to banks’ product and business areas such as cash management, compliance and tax.

With international coverage of key markets, The Financial Services Guide to Fintech offers practical guidance, use cases and business models for banks and financial services firms to use when working with fintech companies.

Table of Contents

Related Titles

1

Data Strategy 9780749479855 £19.99

2 3 4 5 6 7 8 9 10 11 12

Banks versus fintechs during the economic crisis Fintech for customer experience Early collaboration models Widening of the fintech ecosystem Emerging markets driving innovation Governments and fintech hubs Fintech segments at play B2B fintech Collaboration models within fintech Challenger banking Data and analytics Conclusion

Disruptive Technologies 9780749477288 £19.99

Financial Management for Technology Start-Ups 9780749481346 £19.99

108

Accounting, Finance & Banking

This book

Your Money 2019-20

<< Explains everything you need to

The Beginner’s Guide to Earning, Spending, Borrowing and Saving

<< Features handy tips, clarifying

Edition 1

Date

03/08/2019

Paperback Ebook Hardback

9780749497286 £14.99 9780749497279 £14.99 9781789660159 £45.00

know about your money (however much of it you have or don’t have) in easy to understand language examples and practical practice exercises to help you understand the financial principles and apply them to your own life and situation

<< Includes information on UK tax

allowances and thresholds, giving you the up-to-date knowledge you need to understand how the latest financial regulations affect you and your money

Pages 200 Dimensions 234x156 Subject Personal Finance & Investment

Description

Author Information

However much money you have, if you are interested in being in control of it, Your Money 2019-20 is here to help. Endorsed by the Chartered Institute of Securities and Investments (CISI), and written by personal finance expert and executive coach Jeannette Lichner, this handy guide answers all the questions you were afraid to ask about financial affairs in a down to earth and practical way.

Jeannette Lichner is an executive coach.

Originally from Virginia, USA, and based in London for the last 30+ years, she began her financial career as an accountant at Price Waterhouse (now PwC) in New York, going on to global financial services companies such as Bank of America and Morgan Stanley, and a ten-year career as a governance, risk and regulatory consultant. Currently, in addition to her Non-Executive Director and Advisory roles, she coaches young adults on career choices and financial literacy.

Do I need to know about pensions? What’s interest, and how is it worked out? What do the numbers on my payslip mean? Where and how can I borrow money? How does an overdraft work? All these questions and more are explained in simple terms in this comprehensive handbook. Packed with top tips, up-to-date numbers on UK tax allowances and thresholds, and useful exercises to help you understand your own money motivations and apply the rules to your own life, Your Money 2019-20 is everything you need to start making great financial decisions.

Table of Contents 1 2 3 4 5 6 7 8 9 10 11 12 13

You and your money The bigger picture Earning money Spending money Keeping in control of your money Saving and investing money Handling a money shortage Financial basics - Pay related Financial basics - Everything else Making big financial decisions Getting and keeping a good credit score Top money pitfalls to avoid Index

Related Titles The Daily Telegraph Tax Guide 2017 9780749479510 £14.99 The Good Retirement Guide 2018 9780749481735 £19.99

Accounting, Finance & Banking

109

Financial Management for Technology Start-Ups

This book

<< Concentrates on what is important in financial terms for technologybased and innovation-focused entrepreneurial businesses

<< Features the simple, yet effective

A Handbook for Growth Edition 1

Date

03/08/2017

Paperback Ebook

9780749481346 £19.99 9780749481353 £19.99

Tech start-up tracker, making this book a complete must-have financial toolkit for managing technology-based start-ups

<< Uses straightforward language and extensive practical illustrations and case studies to demonstrate how technology and innovationbased start-ups can adopt and use a financial understanding that is effective and focused on their needs

Pages 240 Dimensions 234x156 Subject Entrepreneurs

Author Information

Description

Alnoor Bhimani is Founding Director of LSE Entrepreneurship and Professor of Management Accounting at the London School of Economics. He is widely published and an established speaker to managers and business entrepreneurs, as well as scholars and accounting practitioners across the globe.

He currently carries out research on the interface between business growth and digital technologies, including the Internet of Things, blockchain, AI and 3-D printing.

All start-up businesses must be founded on product expertise, a grasp of digitization, and being aware of market forces. Tech start-ups also need a unique understanding of accounting to succeed, knowledge which is required to power their more innovative business models, and the ways of working that drive technology-based businesses. Unlike traditional accounting manuals or those aimed more generally at small business operators, Financial Management for Technology Start-Ups concentrates on what is important in financial terms for technologybased and innovation focused entrepreneurial businesses.

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Featuring a simple yet effective ‘Start-Up Financial Control Loop’ and ‘Tech Start-Up Tracker,’ Financial Management for Technology Start-Ups offers a complete and must-have financial toolkit for launching and managing a tech start-up. The book covers all relevant facets of accounting and finance not covered by any other publication by using straightforward language, extensive practical illustrations and case studies to demonstrate the financial understanding that has become essential to technology and innovation-based start-ups.

Table of Contents 1 2 3 4 5 6 7 8 9 10

Now is the time Tech start-ups: It’s a different world Start-up contribution analysis Start-up financial analysis Start-up progress analysis The importance of being liquid What’s it worth to you Tracking your start-up’s growth Glossary Resources

Related Titles Accounting for NonAccountants 9780749480769 £19.99

The Business Plan Workbook 9780749472832 £24.99

Business and Financial Models 9780749468101 £24.99

110

Accounting, Finance & Banking

Risk & Compliance Innovation and Best Practice in Compliance & Regulation Corporate Governance, Ethics & CSR Information, Knowledge & Data Management Risk Management

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111

Featured Titles

Fundamentals of Risk Management Paul Hopkin July 2018 9780749483074 Page 113

112

The Business Guide to Effective Compliance and Ethics Andrew Hayward & Tony Osborn August 2019 9780749482978 Page 116

IT Governance

Cyber Risk Management

Alan Calder & Steve Watkins October 2019 9780749496951 Page 115

Christopher J Hodson June 2019 9780749484125 Page 114

Discover our full portfolio of books at www.koganpage.com

This book

<< Includes regulatory developments affecting risks to reputation, the business model and strategy, along with improvements in risk management documentation and statutory risk reporting for assurance and reporting purposes

<< New to this edition: now

completely aligned with the recently updated ISO 31000 standard and COSO ERM Framework

<< Online resources: lecture slides

with figures, tables and key points from the book

Fundamentals of Risk Management Understanding, Evaluating and Implementing Effective Risk Management Edition 5 Date

03/07/2018

Paperback Ebook

9780749483074 ÂŁ39.99 9780749483081 ÂŁ39.99

Pages 480 Dimensions 240x170 Subject Risk Management

Description

Author Information

This fifth edition of Fundamentals of Risk Management is a comprehensive introduction to commercial and business risk for students and risk professionals. Providing extensive coverage of the core frameworks of business continuity planning, enterprise risk management and project risk management, this is the definitive guide to dealing with the different types of risk an organization faces. With relevant international case examples including Ericsson, Network Rail and Unilever, the book provides a full analysis of changes in contemporary risk areas including supply chain, cyber risk, risk culture and appetite, improvements in risk management documentation and statutory risk reporting.

Paul Hopkin is an internationally recognized risk management professional and was previously Technical Director at the Institute of Risk Management (IRM) and held the same role at Airmic for nine years previously. He was Director of Risk Management for The Rank Group and prior to that Head of Risk Management at the BBC. He is a Certified Fellow of the IRM.

Now revised to be completely aligned with the recently updated ISO 31000 and COSO ERM Framework, this comprehensive text reflects developments in regulations, reputation risk, loss control and the value of insurance as a risk management method. Also including a thorough overview of international risk management standards and frameworks, strategy and policy, Fundamentals of Risk Management is the definitive text for those beginning or considering a career in risk. Online supporting resources include lecture slides with figures, tables and key points from the book.

Rights Sold 4th Edition: Vietnamese 5th Edition: Arabic; Chinese (Simplified)

Table of Contents 1 Introduction to risk management 1.1 Approaches to defining risk 1.2 Impact of risk on organizations 1.3 Types of risks 1.4 Scope of risk management 1.5 Principles and aims of risk management 2 Approaches to risk management 2.1 Risk management standards 2.2 Establishing the context 2.3 Enterprise risk management 2.4 Alternative approaches 3 Risk assessment 3.1 Risk assessment considerations 3.2 Risk classification systems 3.3 Risk analysis and evaluation 3.4 Loss control 3.5 Defining the upside of risk 4 Risk response 4.1 Tolerate, treat, transfer and terminate 4.2 Risk control techniques 4.3 Insurance and risk transfer 4.4 Business continuity 5 Risk Strategy 5.1 Core business processes 5.2 Reputation and the business model

5.3 Risk management context 5.4 Risk management responsibilities 5.5 Control of selected hazard risks 6 Risk culture 6.1 Risk-aware culture 6.2 Importance of risk appetite 6.3 Risk training and communication 6.4 Risk practitioner competencies 7 Risk governance 7.1 Corporate governance model 7.2 Stakeholder expectations 7.3 Operational risk management 7.4 Project risk management 7.5 Supply chain management 8 Risk assurance 8.1 The control environment 8.2 Risk assurance techniques 8.3 Internal audit activities 8.4 Reporting on risk management

Risk & Compliance

113

Cyber Risk Management

This book

<< Provides guidance on managing

common threats to confidentiality, integrity and availability including malware, data leakage, insider threat and Denial-of-Service

Prioritize Threats, Identify Vulnerabilities and Apply Controls

<< Includes examples and use

Edition 1

Date

03/06/2019

Paperback Ebook Hardback

9780749484125 £39.99 9780749484132 £39.99 9780749498788 £120.00

cases including Yahoo, Facebook and TalkTalk, along with implementation review checklists at the end of each chapter

<< Explores how to prioritize

relevant risks rather than those sensationalized by the media

Pages 416 Dimensions 234x156 Subject Risk Management

Author Information

Description

Christopher J Hodson is Chief Information Security Officer (CISO), EMEA at Tanium. He has 18 years’ experience across the financial, retail, energy and media industry sectors and was previously CISO, EMEA and Data Protection Officer at Zscaler. He holds an MSc in Cyber Security from Royal Holloway and retains an active role in the Infosec industry through directorship of the Institute of Information Security Professionals (IISP) and membership of CompTIA’s Cyber Security Committee.

Most organizations are undergoing a digital transformation of some sort and are looking to embrace innovative technology, but new ways of doing business inevitably lead to new threats which can cause irreparable financial, operational and reputational damage. In an increasingly punitive regulatory climate, organizations are also under pressure to be more accountable and compliant. Cyber Risk Management clearly explains the importance of implementing a cyber security strategy and provides practical guidance for those responsible for managing threat events, vulnerabilities and controls, including malware, data leakage, insider threat and Denial-of-Service.

Examples and use cases including Yahoo, Facebook and TalkTalk, add context throughout and emphasize the importance of communicating security and risk effectively, while implementation review checklists bring together key points at the end of each chapter.

Cyber Risk Management analyzes the innate human factors around risk and how they affect cyber awareness and employee training, along with the need to assess the risks posed by third parties. Including an introduction to threat modelling, this book presents a datacentric approach to cyber risk management based on business impact assessments, data classification, data flow modelling and assessing return on investment. It covers pressing developments in artificial intelligence, machine learning, big data and cloud mobility, and includes advice on responding to risks which are applicable for the environment and not just based on media sensationalism.

Table of Contents

Related Titles

1 1.1 1.2 1.3 2 2.1 2.2 3 3.1 3.2 3.3 3.4 4

IT Governance 9780749474058 £49.99

Contextualizing cybersecurity risk Why now? The only constant is change Technologies and security challenges Data breaches Cybersecurity programme management What are cybersecurity and cybercrime?

Establishing a cybersecurity programme Actors, events and vulnerabilities Threat actors Threat events Vulnerabilities Controls Conclusion – The cybersecurity risk equation explained 4.1 Cyber risk management – A conclusion

114

Risk & Compliance

Fundamentals of Risk Management 9780749483074 £39.99 Data Strategy 9780749479855 £19.99

This book

<< Advises on the development and

implementation of an information security management system that will meet the ISO 27001 specification

<< Outlines IT governance best practice for international organizations of all sizes and across sectors << New to this edition: changes

in global regulation (including GDPR) and updates to standards in the ISO/IEC 27000 family, BS 7799-3:2017 (information security risk management) and the latest standards on auditing

IT Governance An International Guide to Data Security and ISO27001/ISO27002 Edition 7

Date

03/10/2019

Paperback Ebook Hardback

9780749496951 £49.99 9780749496968 £49.99 9781789660302 £160.00

Pages Dimensions Subject

408 234x156 Information, Knowledge & Data Management

Description

Author Information

Faced with the compliance requirements of increasingly punitive information and privacyrelated regulation, as well as the proliferation of complex threats to information security, there is an urgent need for organizations to adopt IT governance best practice. IT Governance is a key international resource for managers in organizations of all sizes and across industries, and deals with the strategic and operational aspects of information security.

Alan Calder is Group CEO of GRC International Group plc, the AIM-listed company that owns IT Governance Ltd. He led the world’s first successful implementation of BS 7799 (now ISO 27001) and was involved in developing a wide range of information security management training courses, accredited by the International Board for IT Governance Qualifications (IBITGQ).

Now in its seventh edition, the bestselling IT Governance provides guidance for companies looking to protect and enhance their information security management systems (ISMS) and protect themselves against cyber threats. The new edition covers changes in global regulation, particularly GDPR, and updates to standards in the ISO/IEC 27000 family, BS 7799-3:2017 (information security risk management) plus the latest standards on auditing.

It also includes advice on the development and implementation of an ISMS that will meet the ISO 27001 specification and how sector-specific standards can and should be factored in. With information on risk assessments, compliance, equipment and operations security, controls against malware and asset management, IT Governance is the definitive guide to implementing an effective information security management and governance system.

Table of Contents 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22

Why is information security necessary?

The UK combined code, the FRC risk guidance and Sarbanes–Oxley ISO27001 Organizing information security Information security policy and scope The risk assessment and Statement of Applicability Mobile devices Human resources security Asset management Media handling Access control User access management System and application access control Cryptography Physical and environmental security Equipment security Operations security Controls against malicious software (malware) Communications management Exchanges of information System acquisition, development and maintenance Development and support processes

Steve Watkins is Executive Director at GRC International Group plc, chair of the UK ISO/ IEC 27001 User Group and contracted technical assessor for UKAS. He is a member of the international technical committee responsible for the ISO 27000 family of standards, and chairs the UK National Standards Body’s technical committee IST/33 (information security, cyber security and privacy protection) that mirrors it.

23 Supplier relationships 24 Monitoring and information security incident management 25 Business and information security continuity management 26 Compliance 27 The ISO27001 audit

Related Titles IT Governance 9780749474058 £49.99

Fundamentals of Risk Management 9780749483074 £39.99

Risk & Compliance

115

The Business Guide to Effective Compliance and Ethics

This book

<< Discusses compliance in broader

terms than other books in the market, considering social, psychological, global and cultural factors in order to better understand how to collaborate, communicate and engage others in the organization

Why Compliance isn’t Working and How to Fix it

<< Provides precision, but also allows

Edition 1

Date

03/08/2019

Paperback Ebook Hardback

9780749482978 £34.99 9780749482985 £34.99 9780749487805 £110.00

Pages Dimensions Subject

376 234x156 Corporate Governance, Ethics & CSR

non-specialist readers to access the information provided, including expertise on the typical traps to be aware of, policy and process and how to develop an ethics and compliance strategy

<< Provides an ideal self-development toolkit that readers can access on a day-to-day basis, offering a clear, simple route to quickly find and apply expertise

Author Information

Description

Andrew Hayward is a lawyer with more than a dozen years’ experience of compliance roles across sectors. Having previously worked for AstraZeneca and Balfour Beatty, he is now Head of Compliance and Ethics at Subsea 7, an engineering, construction and services contractor to the offshore energy industry. He worked with the British Standards Institute to develop the first anti-bribery standard (BS10500) and was part of the UK delegation on the development of the International AntiBribery Standard (BS ISO 37001:2016).

Across the world, organizations continue to be damaged and brought down by systemic noncompliance or the misdeeds of a few, and newspapers abound with examples of corporate and NGO scandals and crimes. This is despite the increasing ethical demands stakeholders are making of business, the exposing power of social media, the proliferating requirements of compliance laws and regulations, and the burgeoning numbers of policies, procedures and compliance officers that have been put in place in response. So why isn’t compliance working?

The Business Guide to Effective Compliance and Ethics examines how rules-based, tickbox, defensible compliance continues to fail, and lays out a new approach for organizations seeking to flourish and succeed.

Tony Osborn is an award-winning writer, creative consultant and content developer. He has worked with leading global corporations to help them find and tell their stories and connect with stakeholders. He helped shape and write Serco’s online and printed Code of Conduct, and, with Andrew Hayward, the award-winning Balfour Beatty Code of Conduct.

Written for any organization and business, this book provides clear, thorough and practical guidance for practitioners and decision-makers. It explains in layman’s terms the skills, tools and mindset needed to develop and deliver a best practice compliance and ethics programme - one that meets the requirements made by law, stakeholders and society, and protects your organization from risk of fines, penalties and reputational damage. But this is also a book for all those interested in how to build employee engagement and motivation. The Business Guide to Effective Compliance and Ethics demonstrates the value - including competitive advantage, career satisfaction, employee and customer loyalty, and brand enhancement - that a truly effective compliance and ethics programme can bring, when it works hand in hand with a values-based culture of shared ownership.

Table of Contents

Related Titles

1 2

IT Governance 9780749474058 £49.99

3 4 5 6 7 8 9 10 11 12 13 14

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Risk & Compliance

Why compliance isn’t working The meaning, origins and role of compliance and ethics Barriers to success Looking for answers The anatomy of a compliance and ethics programme Top-level commitment Risk assessment and due diligence Code of conduct and policies Communication, education and training Whistle-blowing hotline and speak-up culture Procedures and controls Investigations, remediation and enforcement Assurance and continuous improvement Implementation – The compliance and ethics function – and everyone else;

Fundamentals of Risk Management 9780749483074 £39.99 Data Strategy 9780749479855 £19.99

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Our Distributors United Kingdom: The Book Service T: +44 (0) 1206 25 5678 | E: sales@tbs-ltd.co.uk United States & Canada: Ingram Publisher Services T: +1 (866) 400 5351 | E: ips@ingramcontent.com India, Pakistan, Sri Lanka & Bangladesh: Viva Books T: +91 (0) 11 4224 2200 | E: viva@vivagroupindia.in

UK & Ireland Field Representatives: Retail and Wholesale Lee Morgan, Sales Director T: +44 (0) 7901 916158 | E: lee.morgan@compassips.london Central and South London: Maddy Gwyer T: +44 (0) 7896 428429 | E: maddy.gwyer@compassips.london Other London and South East England: Sophie O'Reirdan T: +44 (0) 7387 022619 | E: sophie.oreirdan@compassips.london Southern England: Sarah Hodgen T: +44 (0) 7824 513720 | E: sarah.hodgen@compassips.london Central & Eastern England: Richard Lyle T: +44 (0) 7901 916170 | E: richard.lyle@compassips.london Scotland & Ireland: Michael Darcy T: +353 (0)86225 2380 | E: michael.darcy@brookside.ie Northern & Western England and Wales: David Smith T: 07901 916164 E: david.smith@compassips.london

Overseas Representatives Europe: Durnell Marketing Ltd T: +44 (0) 1892 544 272 | E: orders@durnell.co.uk Australia, New Zealand, Fiji & Papua New Guinea: Footprint Books T: +61 (0)2 9997 3973 | E: sales@footprint.com.au Middle East & North Africa: International Publishing Services T: +971 4 2384001 | E: ipsgroup@eim.ae South Africa: Jonathan Ball Publishers T: +27(0) 11 601 8000 | E: services@jonathanball.co.za Sub-Saharan Africa: Africa Connection T: +44 (0) 1491 837 028 | E: guy.simpson@africaconnection.com Singapore, Malaysia & Brunei: Pansing T: +65 6499 1730 | E: infobooks@pansing.com Japan, Taiwan, Korea, Cambodia & Philippines: The White Partnership T: +44 (0) 1892 557 767 | E: thewhitepartnership@btopenworld.com China: China Publishers Marketing T: +86 21 5425 9557 | E: benjamin.pan@cpmarketing.com.cn Israel: Avicenna T: +44 (0) 7771 887 843 | E: avicenna-cdeg@outlook.com

ISBN: 9781789667127