114 | Carlos Fúquene Retamoso
Table 20 presents a summary of influencing sub factors and environmental practices found at the manager´s perspective of Utility Company. Table 20. Manager´s Perspective - Utility Company. esa factor Manager´s perspective
category Compliance attitude towards ESA and a transactional leadership style
main features * Support of educational programs related to environmental and energy matters. * Support of employee participation in voluntary programs related to social activities. * Support of a good work environment. * Support the control of air emissions and the disposal of hazardous materials. * Support of environmental conservation programs. * Support the elimination of hazardous materials from supplies. * Support of social entrepreneurship such as fish farming, agricultural and livestock projects in the surrounding communities of the facilities of the company.
• Adoption of the environmental strategy - Utility Company. Utility Company adopted an environmental strategy focused in green processes (i.e. adoption of industry standards and pollution prevention practices, housekeeping and maintenance) influenced by policies of the parent company. In addition to former strategy, there was observed their commitment to compliance influenced by local authorities (see Figure 13). The main environmental practices, in relation to compliance, corresponded to the fulfillment of environmental regulation for energy generation projects (i.e. licensing for projects, application for mandatory permits, substitution of restricted materials, social initiatives required by law and pollution control), in addition to their engagement in lobbying activities and alliance building with governmental organizations. Authorities and community´s pressure influenced Utility Company in regard to environmental and social licensing in order to deal with the impact