September 2019 Franchise Dictionary Magazine

SEPTEMBER 2019 | $7.95

Town Square offers a new solution to an age-old problem

SPECIAL SECTION:

SENIOR + MEDICAL CARE FRANCHISE OPPORTUNITIES

50

41

36 One You Love Homecare: David Giacobbo’s Journey

Mobility City’s Shane and Tiffany Ogle

Oasis Senior Advisor: The Game Plan

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con·tents

kən�tents / noun 1 The subjects or topics covered 2 Amazing lineup of stories and features relating to franchising

54

22 DEPARTMENTS

17 50 54 58 70 74

Buzzword: What’s trending in franchising

17 18 21 22 25

Made from Scratch (Ori’Zaba’s) Global Success (PitaPit) Experience Proves Invaluable (Global Financial) Winning: Building a Strong Sense of Community (Stacked Pickle) Lice Awareness Month (Lice Lifters)

Franchisee of the Month: Shane & Tiffany Ogle, Mobility City Update: The latest headlines in the franchise industry

54 Passion is Number One! (Fazoli’s) 57 IFG Provides a Valuable Service (Interface Financial Group)

Interview: Insights from successful franchisees

Will Biggerman Discusses Franchising (Surveillance Secure)

Entrepreneur: Managing a business and assuming risks Sports Nutrition Authority is Booming!

Spotlight: Trending franchise businesses

4 FranchiseDictionaryMagazine.com

48 32 36

66 FEATURES

26 30 44 48 62 66

Live Your Life with Passion!

Special Section: Senior + Medical Care

30 32 35 36 38 41

Seniors Come Alive at Town Square (Senior Helpers) Difficult to Imagine (BrightStar Care) Standing Out from the Competition (Talem Home Care) A Personal Tragedy led to a Franchise Solution (One You Love Homecare) What Sets a Brand Apart? (Assisting Hands Home Care) Safe at Home (Oasis Senior Advisors)

What a Franchisor Should Offer: Support Fire Your Boss!

(Fastsigns)

The Pros + Cons of an Emerging Brand A Day in the Life of a Franchisee (THE MAX Challenge)

September 2019 5

DO YOU ENJOY YOUR WORK? 86% of our franchise owners say they enjoy operating their business.*

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6 FranchiseDictionaryMagazine.com

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September 2019 7

franchise jargon What exactly is

Franchising?

A method of business expansion. It takes a single, proven business model that replicates the original model, by applying it in various locations around a defined geographical area.

The original owners of the business sell the rights to operate under the company name and image to multiple individuals, who then run and manage that business as if it were their own.

8

let·ter

\�le-tər \ noun 1 A written or printed communication 2 A welcome note from our publisher, Alesia Visconti

We have all seen commercials for lottery tickets with the question posed: “If you won the lottery, what’s the first thing you would do?” Often the response is, “I’d fire my boss!”

What if there was another way to fire your boss? One that produces more winners than lottery tickets? In this month’s issue, we start a new column titled “Fire Your Boss!” It highlights individuals who have left Corporate America to pursue their dreams of business ownership through franchising. Each month we’ll outline the path they were on, the change they made, and the path they’re on now. You’ll see how you, too, can follow in those footsteps, become a business owner, and fire your boss!

As you browse through the pages and learn about various brands, I encourage you to think about what your life would look like if you fired your boss and became your own boss.

The entrepreneur’s life looks good, doesn’t it?

Lastly, I want to send out a big thank you to our readers! Many of you complimented us on the improved look and tone of our magazine. We truly appreciate your feedback and support as we continue to take Franchise Dictionary Magazine to the next level!

Alesia Visconti Publisher/CEO avisconti@franchisedictionarymagazine.com

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10 FranchiseDictionaryMagazine.com

Stop daydreaming and start living

WHY A KIDS FIRST FRANCHISE? Our Kids First Franchise Company Model is strategically built to equip you with success. We are with you every step of the way from A to Z. So, if you love kids and want a fun filled future, Kids First Franchise Company is just the ticket!

• Proprietary KIDS FIRST / KICK FIRST Learn To Swim System • Over 17 years of a proven business model (intellectual capital) • Semi-Absentee Ownership

• Recession Proof • Site selection support including lease negotiations • KIDS FIRST Construction Company will build your pool

• Design layout of the pool and the entire facility • Extensive field training and support • Great ROI

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franchise jargon What is the difference between

Franchisor and Franchisee?

These are two different terms, but they’re included together because you can’t have one without the other. The franchisor is the individual or organization that allows other people to start a business using its name, identity, branding, trademarks, products, and processes, in return for a fee or a percentage of profits. The franchisee is the individual or organization that purchases the rights to open and operate a business under the franchisor’s name and brand identity. The franchisor/ franchisee relationship is one of the most critical parts of the franchising model.

12

let·ter

\�le-tər \ noun 1 A note to express thoughts 2 Reflections from Chief Editor Rose Mango

It has been such a pleasure interviewing Franchisors that have built a gateway to owning your own business. Many have created solutions to problems that, until now didn’t exist. Take Senior Care, for instance. One of the most challenging issues is memory care for seniors.

Senior Helpers Town Square has developed a fantastic solution for the age-old problem of how to help seniors daily that are struggling with memory problems or loneliness.

The set of Town Square is built to resemble a town square in the 1950s, with actual diners, shops, music, and small-town memorabilia like a 1950’s car. The environment instantly takes a senior back to their younger days. It’s a comfort that is familiar to them. Town Square is built to enrich the lives of seniors daily at a very affordable cost to them. Read about Senior Helpers Town Square’s franchise opportunities in this issue and see what a fantastic, groundbreaking opportunity this is for potential franchise investors.

We hope you enjoy this issue as it is full of opportunities!

Every single page is, in fact, an opportunity for you to find your perfect franchise. From healthcare to dining and home repairs to security, each one is a portal for you to own your own business. So read through and find a franchise that resonates with you then take a leap of faith and grasp that dream!

Rose Mango, Chief Editor rose@franchisedictionarymagazine.com

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September 2019 SEPTEMBER 2019 | $7.95

Town Square offers a new solution to an age-old problem

Publisher/CEO Alesia Visconti Chief Editor Rose Mango VP of Franchise Expansion Joan Winchester Senior Editor Rochelle Miller Contributing Editor Mary Vinnedge Creative Director Kimberly Smith Web Designer Audra Defalco Senior Executive Coordinator Michele Goitiandia Contributors Dawn Abbamondi Geoff Batchelder Nancy Friedman Jessica Melendez Deanna Pledge

CONTACT US Franchise Dictionary Magazine 345 Route 17 South Upper Saddle River, NJ 07458 info@franchisedictionarymagazine.com

FranchiseDictionaryMagazine.com

SPECIAL SECTION:

SENIOR + MEDICAL CARE FRANCHISE OPPORTUNITIES

50

41

36 One You Love Homecare: David Giacobbo’s Journey

Mobility City’s Shane and Tiffany Ogle

Oasis Senior Advisor: The Game Plan

On the cover

S

enior Helpers Town Square CEO Peter Ross tells about a new franchise opportunity that is taking the Senior Care industry by storm. Senior Helpers, a well-known franchisor, has opened a reminiscence therapy adult day care center built to look and feel like the 1950s. The new franchising model, Senior Helpers Town Square Franchising, has built 11 sites already and has approximately 200 investors inquiring. It’s a major breakthrough solution for seniors with dementia and other types of cognitive challenges. Read the full story on page 30.

Entire contents copyright ©2019

Follow us for the latest industry news

You don’t have to wait until our next issue.

Sign up for our newsletter. It’s free!

FranchiseDictionaryMagazine.com

THE ECO - FRIENDLY OUTDOOR SURFACE

RESTORATION FRANCHISE

• Start-up, add-on or convert your current business to one of the most unique and in-demand services ever • Deep cleaning and super sealing process makes outdoor surfaces look just like new

Incredible outdoor surface cleaning & Protection Renew Crew is a one-of-a-kind outdoor living space franchise that specializes in cleaning, protecting, and sealing outdoor surfaces of all kinds. From our exclusive eco-friendly products to our unique three-step process, Renew Crew ensures the beauty and life of thousands of American homes and businesses.

Renew Crew can deliver a clean that is cleaner, greener, and longer-lasting without risking damage to outdoor surfaces.

The success of our business model is proven by our numerous franchise industry awards, superior customer service ratings, and extraordinary growth.

FOR MORE INFO & FRANCHISE OPPORTUNITIES:

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Wood, Concrete, Pavers, Brick, Hardscapes, Siding

• Multiple revenue streams with our Everclean™ methodology • NEW! CrewCoat™ Concrete Epoxy Sealant and Protectant • Cutting edge technologies to expedite sales and client communications • Strong training, project methodology and outstanding franchisee support: Innovative branding, lead generation, marketing and high-touch franchisee mentoring and guidance

UPCOMING FRANCHISE S H OW S

Franchise tradeshows are usually held in big cities, so why not mix business with pleasure? While looking for your next business opportunity, you can fit in time to see sights and eat at great restaurants. Check out these exciting shows coming up: Franchise Expo www.mfvexpo.com

The Franchise Show www.USFranchiseShows.com September 6-7, 2019 Cobb Galleria Atlanta, GA

October 11-12, 2019 Tampa Convention Center Tampa, FL

September 13-14, 2019 Franchise Expo Chicago Rosemont, IL

September 20-21, 2019 Broward County Convention Center Ft. Lauderdale, FL

October 25-26, 2019 Denver Mart Denver, CO

October 4-5, 2019 Franchise Expo Houston Houston, TX

November 8-9, 2019 Dallas Market Center Dallas, TX

November 8-9, 2019 Expo Franquicias Puebla Puebla, Mexico November 14-16, 2019 Franchise Expo Frankfurt Frankfurt, Germany

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A FRANCHISE YOU CAN TRUST 16 FranchiseDictionaryMagazine.com

the buzz

the \ ’buhz-’ \ noun 1 An atmosphere of excitement and activity 2 What franchise experts are talking about

Made from Scratch Made from scratch isn’t a slogan – it’s core to Ori’Zaba’s Scratch Mexican Grill.

This unique fast-casual Mexican restaurant offers mouth-watering menu items, using old word recipes and only the freshest ingredients. This madeto-order model boasts traditional as well as vegetarian and other dietary options, as well as catering and delivery, making for the ultimate convenience for consumers.

The restaurants offer some truly differentiated options, such as sweet potatoes, cilantro-pesto sauce, jackfruit carnitas, grilled lime shrimp and other show stoppers.

These unique options keep guests coming back for more. And the beauty of it, these are all part of their standard system.

And entering an Ori’Zaba’s appeals to all the senses. The stores feature a fresh-from-Mexico-beaches interiors, with old world touches and modern finishes. A truly differentiated feel for fast-casual diners.

For almost two decades this Las Vegas based chain has mastered the art of made-from-scratch systems, including recipes, food quality standards, online training, point-of sale, and digital menu displays.

All the work has been done so franchisees find a repeatable and profitable investment.

Franchisees will also be happy to know that Ori’Zaba’s fits in the fastest growing sectors of fast causal AND Mexican food.

The flavor is the star. These are crave-worthy, award winning dishes, such as ceviche, fish tacos, Zalapeno Ballz, and seasonal Agua Frescas.

To learn more about franchise opportunities with Ori’Zaba’s, visit https://zabas.com/franchising.

September 2019 17

the buzz

global success If you are in the market for a quick service restaurant franchise opportunity that has an international flair, look no further. The Pita Pit has been serving up Mediterraneaninspired culinary creations for more than 20 years, and has grown to become a thriving global brand.

One doesn’t need any restaurant experience to get started in this business, as the company offers comprehensive training program that combines at-home virtual learning with traditional The chain’s success is due in classroom learning at its American part to a proprietary low-carb headquarters in Coeur d’Alene, pita recipe that results in a light Idaho. Instruction then continues and airy bread pocket. Each is on-site at the franchise location to handmade to the customer’s ensure opening day – and beyond specification with a variety Established in 1995 with its – is successful. There is even a of grilled meats, vegetables, original store in Ontario, Canada, Franchise Resource Center to cheeses and toppings to Pita Pit has grown to more than provide franchisees with ongoing choose from on the brand’s 600 locations worldwide. From support with everything from Mediterranean-inspired menu.

France to India, Australia to daily operations to marketing Saudi Arabia, there is a Pita Pit “The unique combination of fresh, campaign development. at every corner of the world. In healthy food, mainstream music, – Rochelle Miller the United States alone, there and a lot of fun along with young, are more than 200 locations For more information about high-energy staff members and spanning 43 states. franchising opportunities customers, creates the very with the Pita Pit, visit unique Pita Pit vibe,” boasts its https://pitapitusa.com/franchising website. or call 208-765-3326.

18 FranchiseDictionaryMagazine.com

DECEMBER 2019 Know a franchise that’s a

GAME CHANGER?

NOMINATE IT HERE TO BE FEATURED IN THE DECEMBER ISSUE

franchisedictionarymagazine.com/gamechanger

franchisedictionarymagazine.com

When Did You See The Sign?™

FASTSIGNS of Irving, TX

As a growing $29 billion industry, signage and graphics will be in demand as long as businesses need to be seen. FASTSIGNS® will be there to create captivating, high performing visuals for businesses around the world.

• Over 700 locations in 9 countries • Business-to-Business hours • Low staffing requirement • Professional business clientele

• Seeking Domestic & International Franchisees • 50% Off Franchise Fee for Veterans and First Responders

“I was surprised at the daily support we have with the corporate office and other franchise owners in the system that are truly there for my wife and I. I know I can call or text anytime with simple and complex questions."

Steve & Renae Adrian - Lynchburg, VA

For more information: Mark Jameson | 214-346-5679 | mark.jameson@fastsigns.com 20 FranchiseDictionaryMagazine.com

www.fastsigns.com

the buzz

EXPERIENCE proves invaluable “ You can’t teach somebody how to swim unless you know how to swim yourself.

And we’ve been swimming for 36 years,” explains Phil Dushey, founder and president of Global Financial, a company that assists small businesses in obtaining loans. Based on this philosophy, Dushey created a training program to expand his network of finance brokers rather than launching a traditional franchise.

“ It just didn’t make sense if you were in Omaha and you’re getting deals from all over the country that you can fund. It just didn’t make sense as a franchise.”

Approximately 700 brokers have completed the Global Financial Training Program in New York City since its inception 16 years ago, giving each the tools to market lending services to a nationwide customer base rather than just a limited territory.

“ If you got in your car and you drove for an hour, how many banks would you pass? Tons! They’re everywhere,” Dushey explained, citing that though banks are numerous

they have strict criteria for lending money to small businesses – and many simply don’t qualify.

“ They are turning down 80 to 90% of applications from small businesses.”

Dushey’s business matches small businesses who have been turned down for bank loans with alternate lenders. This network of lenders has been cultivated by Dushey over several decades.

The intensive four-day training program includes instruction on all aspects of marketing one’s business, including web marketing, indirect marketing and direct marketing. The program costs $19,950 with marketing expenses averaging about $700 a month.

More importantly, Dushey points out, it gives students the opportunity to network with Dushey’s lenders. “Most lenders want brokers to be in business for at least three or four years, and guarantee a certain volume of business, which new brokers can’t do,” said Dushey.

“ Not only do we teach the business but we’re in the business as well – and have been for 36 years.”

– Rochelle Miller

For more information about Global Financial Training Program, visit www.globalfinancialtrainingprogram.com or call 212-480-4900.

September 2019 21

the buzz

g n i d l i u b y b

y t i n u m m o c f o se n e s g n o r t as

R

etired NFL linebacker Gary Brackett knows what it means to be part of a winning team. As a member of the Indianapolis Colts, he earned his Superbowl ring in 2007 after his team prevailed over the Chicago Bears. As the CEO of his own restaurant empire, the Stacked Pickle, Brackett is leading a winning team by building a strong sense of community with the franchise team and customers.

“It’s their local sports bar,” Brackett explains. Though every location is sports-themed, each site takes on its own character based on that particular area’s local sports teams. This includes professional to collegiate sports and even high school and middle school teams. Proving his commitment to the community, Brackett started giveback programs for education in which 15-20% of dining proceeds are donated to area schools.

“We expect our franchisees and also our general managers to be the ’mayor’ of the community,” he said.

Brackett is there to support community outreach efforts, often making personal appearances in the Stacked Pickle’s 10 locations. He is aiming to expand the brand to 50 stores in the next five years with a focus on the Midwest and South.

He has also been building his brand in the community by making himself visible through media interviews, book signings, podcasts, and television appearances.

“When you say that our CEO is a former Super Bowl champion, they take those phone calls, so it’s a lot easier,” he said. Franchisees will have the benefit of his fame to promote their own business, setting this opportunity apart from other potential restaurant opportunities, he explained. But what keeps customers coming back is excellent service and great food, mainly its stacked-high sandwiches and amazing fried pickles for which the restaurant is named.

“There’s a fine balance using my name for notoriety to get the attention, but then it’s up to the store to drive people in and keep people coming back,” said Brackett.

– Rochelle Miller For more information about franchising opportunities, visit https://buildthepickle.com or call 317-849-1648.

22 FranchiseDictionaryMagazine.com

C A PI TA L I Z E O N A B O O M I N G N E E D

SENIOR CARE, ONLY BETTER With nearly 75 million individuals aged 51-69 in the U.S., the need for elder care has significantly grown over the years, making it a $400 billion industry and counting! This means that the market for senior care businesses will continue expanding.

While there are countless franchise options to choose from, Senior Helpers owners are uniquely positioned to capitalize on a booming need while delivering a meaningful and necessary service to elderly individuals and their families.

Leading In-Home Care Franchise Opportunity • Average Annual Gross Revenues *$1,075,795 • Low initial investment range • Positioned for growth with territories open across the US

• Strong income potential • Extremely experienced corporate support staff and state of the art training for staff and caregivers

Harness the growing need for quality in-home care by becoming a Senior Helpers franchise owner today.

Ready to learn more?

Seniorhelpersfranchise.com | 877.406.8749

*Discounted franchise opportunities for military and first responders

*See Item 19 of our April 9, 2018 FDD for further details (*2017 gross revenue for franchised businesses that have been operating 60 months or more. As of December 31, 2017 there were 207 franchised businesses that had been operating 60 months or more. Of these 207 franchised business, 76 (37%) of them had greater than average annual gross revenues of $1,075,795. The gross revenue figure does not include any deduction of costs or expenses incurred by the franchised businesses.) Some outlets have earned this amount. Your individual results may differ. There is no assurance that you’ll earn as much.

This information is not intended as an offer to sell a franchise. It is for informational purposes only. Currently, SH Franchising, LLC is not registered in Rhode Island. We cannot offer a franchise in Rhode Island until we have complied with applicable pre-sale registration and disclosure requirements. SH Franchising, LLC is the franchisor and is currently headquartered at 901 Dulaney Valley Road, Suite 700, Towson, MD 21204.

Residents of NY: This advertisement is not an offering. An offering can only be made by a prospectus filed first the with the Department of Law of the State of New York. Such filing does not constitute approval by the Department of Law. Minnesota State Registration Number: F-7348.

September 2019 23

24 FranchiseDictionaryMagazine.com

the buzz Lice Awareness Month One thing most people don’t associate with “back-to-school” is lice awareness, but that is about all that is on the minds of Lice Lifters franchisees this time of year. Lice Lifters provides a fantastic public service in their awareness campaigns as kids, parents, and teachers return to school. Michele Barrack, the franchise founder, makes public education a major part of her franchise’s focus as children return to school. She points out that 50% of people with head lice aren’t even aware of an infestation because they are not itching from bug bites. The classic assumption of incessant scratching is more of a myth than a reality. That is part of the reason Lice Lifter’s educational campaign is so important. When kids return from summer camps and are in close contact with classmates, the spread of lice is almost always a given, especially when you consider the asymptomatic nature of lice!

September is Lice Awareness Month, scheduled to coincide with children’s return to school all across the nation. In addition to the public health contribution that Lice Lifters provides, it is also their busiest time of the year.

Head-to-head contact, a simple hug, or even a selfie are common interactions between students that spread lice in a matter of seconds. Most families will look first to over-the-counter solutions when they become aware of lice, but Barrack notes the challenge is that lice have become immune to over-the-counter products. What’s even more frustrating for parents is that they may believe after all the clothing, hats, sheets, and pillowcases have been washed is that their sense of relief is probably not even real. Even after using over-the-counter treatments, most lice remain and can still spread among friends and family.

Even homeopathic or essential oil treatments may fall short of ridding youngsters of the pests. Peppermint spray is the only effective treatment, according to Barrack, and that is exactly what Barrack’s franchisees use in their product. In addition, the spray serves as a detangler. But Barrack wants to educate the public about tea tree oil and lavender, which simply aren’t effective.

Education and value and peace of mind, are touted as the main benefits by clients of Lice Lifters. Reducing stress is another mainstay for busy parents questioning how this happened and how to get rid of the lice, completing the process through a onetime treatment. Lice Lifters provides a tremendous public service and a way for franchisees to make an essential contribution to their communities. School visits and community education programs about self-checks are just part of the outreach activities highlighted this month by franchisees.

And Barrack points out how easy it is to set up your own franchise, with one of the lowest cost entries. With the ease of getting started and the value you can provide, Lice Lifters may raise your awareness about more than just its services and products during Lice Awareness Month. You may have also found the perfect franchise opportunity.

– Deanna Pleadge Follow this link to learn more about the Lice Lifters franchise: www.licelifters.com/franchise-opportunities September 2019 25

Franchising Allows You to

Live Your Life with Passion!

W

e know you’ve been thinking about opening a business for a long time, right? Whether it has been your lifelong dream, or you’ve recently decided to start your own business, a franchise is a very viable option for an aspiring entrepreneur.

The choice of franchise categories is vast. You can indeed find one that suits you, your passions, and your experience. If your present career is not satisfying, it may be time to branch out – time to get serious and fully embrace owning your own business and fulfill your dreams.

Leaning on a franchisor and their team for support is one of the best ways to start up a small business. No matter what your goals are, how big you would like to grow or how much revenue you would like to drive through your business on an annual basis.

Franchising is a wide-open field where you can find many brands in the industries you are considering – having someone who has been there before, who has proven out the dayto-day operations is important.

Someone determined. Someone who knows what works best in marketing and customer-centric programs is a benefit to you as you start your new business.

All of this is what franchising does best.

My recommendation for choosing a brand is to start with an industry that stirs your passion.

Whether it is senior care (like this issue is all about), foodcentric, retail, child-care or service-based.

Do you want to work from your home office and go to clients, acting more as a solo-preneur?

Maybe you don’t know how to market your experience, let alone create a website?

26 FranchiseDictionaryMagazine.com

A franchise brand, in this case, is a definite win for you! Right out of the gate, you can launch with a reliable brand, have access to the materials you need and an online presence that could take years to establish on your own.

Maybe you want to open your own shop, hang a shingle in your home town, and be able to serve your local community with amazing products. A franchise brand will not only be able to help do that, it will also help you design and fit-out the entire store from soup to nuts (so to speak). They will also allow you to leverage their buying power, and open quickly, which will more than off-set the ongoing royalties you pay. They will have already chosen the right POS system, help you review the right reports, and set goals to pay back your loan or recoup your investment. They do this in addition to guiding you on the products that sell and providing the advertising materials to make it happen.

Joining a franchise brand lets you stand on the shoulders of someone who has already navigated the path you set your feet on. They also give you a mentor to turn to when you need advice from someone who is actively invested in your business growth.

Here’s my advice on the first step to franchising. Look for a franchise founder who thinks like you, while sharing your vision, professional and personal values. Research their website, talk to them,

and make sure that it sounds like a match for you. Then, be sure to review the FDD in detail and learn as much as you can.

Visit them and get to know the franchisor and their team. Feel if it’s a good fit. This is a long-term

commitment, but one that can really pay off in the end when you are part of a much bigger brand than you could create on your own.

I wish you the best in your research and the ultimate decision. I’ve done it, and I am happy about having owned a franchise in the past. Now, I spend time helping franchisors create opportunities for people ready to start while looking for training, ongoing support, guidance, and a proven brand.

– Dawn Abbamondi

Dawn Abbamondi, Director of Brand Development & Marketing at SMB Franchise Advisors, has over 20 years of extensive franchising experience in the coffee, food, convenience, gift and floral industries. Dawn leads the areas of marketing, social media, public relations, web development and lead generation.

Contact her at 215-370-7998 or Dawn@SMBFranchising.com.

Visit www.SMBFranchising.com.

September 2019 27

Grow Your Brand!

COMING IN OCTOBER

50 WOMEN OF WONDER! Featuring the 50 women that YOU nominated!

Our October issue will celebrate 50 Women of You want to grow your brand.

We can help! Franchise Dictionary Magazine is emailed to more than 250,000 readers nationwide.

Our subscription list is growing every day. Contact joan@ FranchiseDictionaryMagazine.com and find out what we can do for you!

Wonder (WOW). These remarkable female franchisors are making a difference with their brands! We will celebrate their achievements by featuring them in our October issue and we’ll donate part of the proceeds to the Susan G. Komen Breast Cancer Foundation.

Upcoming Special Sections OCTOBER Women in Franchising NOVEMBER Pets & Vets DECEMBER 100 Game Changers

Nominations are closed and we have tallied up your choices to create an amazing magazine for October.

We will bring you a candid look at 50 WOW franchisors that are making a remarkable difference in the world.

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September 2019 29

SENIOR + MEDICAL CARE

Seniors come alive

Senior Helpers, a wellknown franchisor, has opened a reminiscence therapy adult day care center built to look and feel like the 1950s. The new franchising model – Senior Helpers Town Square Franchising – is officially an affiliate of Senior Helpers, the Baltimore-based home care company.

The Chula Vista, California-based George G. Glenner Alzheimer’s Family Center, which created the original Town Square prototype, will share operational expertise, along with other resources.

“Town Square franchises will help provide muchneeded reminiscence therapy and adult day enrichment services to the millions of Americans who have Alzheimer’s disease and dementia. I love the concept,” said Senior Helpers CEO Peter Ross.

Founded in 2001, Senior Helpers provides personal and companion care services to families in their homes. They pride themselves in offering specialized

30 FranchiseDictionaryMagazine.com

care for individuals with dementia as well as Alzheimer’s, Parkinson’s, and other diseases. Senior Helpers started franchising in 2005 and currently has more than 300 locations in its network.

Each Town Square location is comprised of an indoor, simulated urban environment with more than a dozen distinct 1950’s type vignettes. That includes a 50’s diner, movie theater and additional storefronts. It is designed to be an immersive, interactive environment, helping to preserve cognitive function and is carefully crafted to transport seniors to the past.

What is exciting is the cost for seniors to spend the day in Town Square. It is a very affordable $95 a day, an expense that includes specialized care from Senior Helpers staff, who are contracted to serve as program aides.

Senior Helpers Town Square Franchising may be an attractive investment opportunity for entrepreneurs looking to enter the booming senior care industry – but it’s one that comes with

at Town Square! a higher price tag. The investment to start a Town Square location will likely be between $1.2 million and $1.7 million, depending on location, according to Ross.

Investors interested in opening a Town Square can either do so through a hands-on ownership model or an absentee ownership model.

Allowing for absentee ownership means casting a wider net for investors with the necessary financials in place. It’s a different type of investment model, and it is desirable for a different kind of investor.

Senior Helpers Town Square Franchising will work with local real estate partners to identify Town Square sites. Investors will pick a final location, and then a preferred contractor will build it out.

A local Senior Helpers home care franchisee comes along and staffs the entire franchise with care staff of 10 to 15 aides once opened.

“The plans to expand are plentiful. We have already sold 11 franchises and have more than 200 investors that have already reached out,”

Ross said. The Senior Helpers affiliate franchisor is targeting 100 U.S. Town Square locations within the next three years.

“It’s a huge win for Senior Helpers,” Ross said.

“You can imagine 100 Town Squares, or 100 staffing contracts with Senior Helpers franchisees around the country, so that’s significant revenue to Senior Helpers and a way to provide resources to franchisees of Town Square. We have many candidates ready to buy a franchise,” Ross said.

Due to the nature of this being a terrific solution for all types of elder care that are not being served presently, Senior Helpers Town Square franchise is being positioned to provide Town Square care in nearly every state. “There is just nothing like it!” Ross said.

– Rose Mango For more information on franchising opportunities visit https://shtownsquarefranchise.com/

September 2019 31

SENIOR + MEDICAL CARE

Difficult to imagine It’s difficult to imagine needing so much assistance one day that you would be unable to live in your own home. That’s why quality home care is so vital, not only those who need it, but their loved ones as well. Finding providers that offer a full range of services to ensure a client can remain at home is a particular challenge.

companion services such as helping clients get to doctor appointments, or even personal services, providing help with daily grooming and getting around the house. But for those who require a more intense level of care from a skilled medical professional, it often means having to switch home care providers.

That’s why BrightStar Care was created. The company was founded by Shelly Sun, the company’s CEO, who had struggled to find quality care for a loved one.

“BrightStar Care sets itself apart from the home care competition by offering services in all three segments – personal, companion and skilled.

When our competitors need to turn away clients needing skilled care, we’re able to keep our clients for a longer period of time,” First said.

This provides an opportunity for franchisees to maximize revenue potential, he added.

“This is a very rewarding industry to be a part of, as we’re making a difference in people’s lives each and every day,” explained Pete First, the company’s Vice President of Franchise Development. Franchises are available in all 50 states, and BrightStar Care offers a unique advantage over its home care industry competitors. Many home care agencies provide

“We’re able to provide an additional level of care for our clients which helps us keep them in their home longer than other companies can,” says First. “Home is where our clients want to be.”

– Rochelle Miller For more information about franchising opportunities, visit https://franchise. brightstarcare.com or call 877-689-6898.

32 FranchiseDictionaryMagazine.com

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SENIOR + MEDICAL CARE

Standing Out from the Competition W

e asked Talem Home Care what the best way was to differentiate between home care franchises for a potential franchisee. Jake Rankin, CEO, chimed in with some fascinating facts. Suffice it to say, as a leader in the home care industry, Talem Home Care knows their industry very well. Here’s what Rankin had to say: “In the world of senior care brands, there are many fish in the sea. We all provide caregivers that help with the activities of daily living (bathing and dressing assistance, house cleaning, meal prep, transportation, etc.) So the real question is, how does one brand stand out from the others?"

Talem Home Care facts: Franchise fees:

$39,500

Territory size:

Territories start at 400,000 and goes as high as 625,000 for 1 single territory

Training programs:

A minimum of 6 weeks of training is provided. We will come to you as often as needed at no additional cost. Talem understands that a new business owner will need start up capital and it’s difficult to pay extra fees to the franchisor.

Talem has removed extra fees such as:

• Mandatory minimum royalty fees • Paid royalties for the first 3-6 months

• Additional training fees • Mandatory conference fees

The not-so-obvious factors to consider: Size of the franchise brand:

Smaller franchise systems have the ability to personalize. The training and support go above and beyond in ensuring the success of the franchisee. Not only do we have time to make sure you are well supported, it is very important to us. Your success is our success.

Payor sources:

Over 95% of facilities (the percentage is my opinion) only provide care to those who can afford it or who have longterm care insurance. Talem believes that everyone deserves care when they need it. We focus on helping those who have trouble financially. Other payor sources can include State Medicaid, Medicare (coming in 2020), and a unique VA program for low-income vets and their spouses.

Additional benefits:

Royalty reduction program rewarding successful franchisees for high revenues and growth, Revenue lines, knowledge of the CEO, training, support staff, and many more advantages.

With Talem Home Care, there are fewer fees, more support and exceptional territories.

For more information, visit www.talemfranchising.com.

– Rose Mango September 2019 35

SENIOR + MEDICAL CARE

A

personal tragedy

LED TO A FRANCHISE

solution

He comes from a family of doctors and medical professionals, but even David Giacobbo watched his loved ones pay the ultimate price from a poor level of care. His grandfather tragically died in a nursing home while restrained in a wheelchair. “When he tried to get up, it flipped and he broke his neck,” David recounted. His grandmother broke her hip in her house even though there was a home care attendant there. She never recovered.

“The care that happened to both of my grandparents eventually led to their death,” recounts David. These personal tragedies inspired him to establish One You Love Homecare, provider of in-home care services.

“That’s why this is near and dear to my heart.”

Combining his passion for quality home care services, with a background in business, led to the Philadelphia-based company's fiscal success. A success that generated $2.9 million in revenue his first year and $3.6 million in year two, and that's just the in home coverage area of Pennsylvania and New Jersey.

The company’s success can be attributed to David’s hands-on approach with his clients.

“All of my clients have my personal cell. I’m accessible 24 hours a day, seven days a week.”

The business has entered its third year. Franchising made perfect sense to David, who has expanded into new territories. Each territory demands the same level of personalized attention his clients deserve. One You Love Homecare deals strictly with private payers, keeping the client in control. “I want to make sure the quality of care is there as opposed to the quantity.”

The company is registered in 32 states and is poised for expansion into brand new territories, but David makes it clear that those simply seeking a passive income opportunity may not be a good fit.

“I’m not looking for absentee owners,” he said. “They’re going to be the face of their business.”

– Rochelle Miller For more information about franchising opportunities with One You Love Homecare, email franchise@oneyoulovehomecare.com or call 866-660-7136.

36 FranchiseDictionaryMagazine.com

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September 2019 37

What Sets A Brand Apart?

yler and Shawna Field both grew up in service-oriented families with parents that chose careers as a high school teacher and coach, nurse, and minister. Tyler previously worked in the insurance industry, and Shawna had experience as a registered dietitian for long-term care facilities. In planning their careers, they were both seeking positions in which they could serve their community at a much deeper level. Assisting their communities was an important aspect of their childhood upbringing, and they wanted to raise their four children by instilling those same values.

In most communities there are opportunities to care for patients and their families. The Fields felt they not only had the desire to provide for residents, but also wanted to help create jobs locally. It is the very thing that drove them to open their franchise – Assisting Hands Home Care.

The Fields shared some valuable insites about their experience with Assisting Hands and the joys of owning their own franchise. – Rose Mango

38

We chose to franchise because we felt we needed the training, support, and reputation that the Assisting Hands franchise program offers. The company outshines their competition with their incredible support and thorough training of what you need to know before ever opening the doors. We also knew that franchise businesses have a higher rate of success over individually-owned businesses. That is exactly what helped us make our choice when becoming an Assisting Hands franchisee.

Juggling our personal schedule with the never-ending needs of our clients and caregivers can be a bit of a challenge at times. It is due in part to the fact that providing healthcare is endless. People have valid, critical (and usually unexpected) needs at all hours of the day. Fortunately for us, we have found trustworthy and skilled internal employees that are willing and able to meet these requirements so that no needs ever fall to the wayside. We really enjoy employing people from our community. It is part of the reason we wanted to open our own business.

One of the best parts of owning a franchise is the amazing people we have met – both clients and caregivers. Many of our caregivers feel their profession is a calling, a “responsibility” or “duty,” and they pour their hearts into their work. So often they put their personal needs aside and work tirelessly to meet the physical, emotional, and sometimes spiritual needs of their clients. Many of our clients have had amazing lives – serving in wartime, working in the early days of space exploration (we live in Brevard County, aka The Space Coast), traveling the world, caring for disabled children, running their own businesses, etc. Through the opportunity to meet and get to know these individuals, we feel we have learned and grown in so many ways.

We strive to create a positive work environment in which all employees are valued and respected. We believe employees that are well cared for will in turn care well for their clients. Owning a franchise is so rewarding for all involved – more than you could ever imagine. Owning an Assisting Hands Home Care franchise empowers you to care for your community and to be well-equipped for success!

Tyler and Shawna Field

Learn more at www.assistinghands.com September 2019 39

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SENIOR + MEDICAL CARE

Safe at Home OASIS SENIOR ADVISORS HAVE A GAME PLAN

W

hen seniors must relocate to ensure their safety, Oasis Senior Advisors franchisees use the company’s finely tuned software to match them with the right home for their particular needs and wants. The service is free to seniors and their families; Oasis franchisees earn referral fees from the chosen facilities.

Oasis Senior Advisors, founded in 2013 in Columbia, Maryland, has been franchising since 2014 and has 82 franchisees.

Territories are protected, and Oasis CEO Tim Evankovich says a franchisee eventually may expand with a second territory.

of experience in franchising.

Another plus: They’re running their home-based business a month after paying their fees, and one week of that is spent training in Florida. Start-up costs, including fees, are only about $53,300 to $93,500.

For franchisees, one huge appeal is that they’re giving back. “It’s a true feel-good franchise. We help people,” says Evankovich, who has 25 years

Franchisees can receive assistance from headquarters at every step, even long after opening day. “We have a weekly call once training ends, for the first 12 weeks,” Evankovich says. “After that, we have a weekly webinar for 16 weeks.” If a question arises, an operations representative typically returns the franchisee’s call within an hour. Oasis Senior Advisors also has an annual convention, holds monthly conference calls on a topic usually chosen by a franchisee, and hosts monthly marketing calls covering new tactics.

Proprietary software handles front-office tasks like invoices,

accounting, a client database, and lead and document storage.

When software is enhanced, online training is offered at multiple times for convenience.

Franchisees hail from diverse backgrounds such as engineering, golf course management, and nursing.

“The important thing is that they’re caring and compassionate and can build relationships with geriatric professionals who provide referrals – social workers, case managers, hospital discharge officials, attorneys,” Evankovich says. They also need to raise their profiles in the community, networking with the chamber of commerce, Kiwanis Club, etc. “They won’t be in their offices much. They’ll be out knocking on doors and meeting with families.”

– Mary Vinnedge For more information, visit www.oasissenioradvisors.com.

September 2019 41

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SENIOR + MEDICAL CARE

Senior Care Franchises are Recession Resistant

T

he senior care franchise industry is one of the hottest business opportunities today. Best of all, the industry is poised for continued growth. Opening a senior care franchise with Always Best Care brings many entrepreneurs exceptional personal and professional satisfaction. Your investment will allow you to capitalize on demographic trends that show a rapidly aging population. The demand for elder care will be fueled by a steep rise in the number of Americans living with Alzheimer's disease, which could nearly triple by 2050. Investing in this industry is an investment in the future.

At-home care is also widely recognized as a recessionresistant market. Due to the continued aging of the population, the demand for at-home care is expected to continue regardless of economic forecasts. As an Always Best Care franchise owner, you'll be able to help seniors realize their desire to “age in place.�

Always Best Care has a proven, practical business model that gives senior care franchise owners the promise of marketplace longevity, the certainty of increasing revenues, and the benefit of an entrepreneurial lifestyle that supports work/life balance. Our in-home care, assisted living, community caregiver referral services, and skilled home health care services are highly regarded and thoroughly trusted by families.

Always Best Care is named one of the fastest-growing senior care franchise systems in the United States. It all starts with how we train and support our franchisees.

We pass along our passion for helping others to each and every new franchisee by helping them launch their chosen territory with a strong competitive advantage.

We start with a 12-week training program that familiarizes franchisees with all aspects of operations, management, and marketing. You will be assigned a local Area Representative who is available for on-thespot coaching and mentoring and advice when you need it. You will also have access to Franchise Operations Trainers for ongoing training and support in your local marketing area. We bring so much more than the normal franchise package. Suffice it to say; we do everything possible to help you achieve your dream.

When you partner with us, you not only own your own Always Best Care franchise, you will have the opportunity to have a positive impact on the lives of families throughout your local community while investing in the future.

For more information on Always Best Care visit: www.alwaysbestcare.com.

September 2019 43

Let us open doors for you.

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44 FranchiseDictionaryMagazine.com

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The home service industry is recession-resistant, with a stable & growing customer base.

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HIGH MARGINS

September 2019 45

What a Franchisor should offer:

SUPPORT You’ve decided you want to get into business ownership and walk away from Corporate America, congratulations! You’ve taken the step of talking with a franchise consultant to start investigating which of the 3,000 plus franchises might be a good fit for your particular situation. You’ve found some options that fit your financial requirements, are available in your geography and check the boxes for several other key attributes, that’s a great start.

As you go through your evaluation, make sure to get a solid understanding of the support programs the franchisor will provide. Branding, training, product offering, and day-to-day responsibilities are crucial, but when it comes to long term business success, none of them will be more important than the support you get once your business is up and running.

Make sure there is documentation in place. The Operations Manual Table of Contents will be listed in the franchise disclosure document. Check with existing franchisees to see how helpful the Operations Manual is in helping them run their business. The Operations Manual needs to cover all aspects of running the business day-to-day from the time the franchisee opens for business in the morning until they shut down in the evening. Additional support materials should be posted somewhere, such as an internal intranet for easy access.

What type of human resources are available when the franchisee has a question? Ask existing franchisees how quickly they get responses when they need help.

46 FranchiseDictionaryMagazine.com

Are there weekly or maybe bi-weekly calls organized between all franchisees and the franchisor? This can be a great way to share ideas between franchisees and develop best practices that the franchisor can then roll into their standard support procedures. An internal message board that all franchisees use to exchange ideas is also a great feature to ask about.

The franchisor doesn’t have to have every single detail figured out, and that will most certainly be the case in a less mature franchise, but the franchisor does need to be ready to roll up their sleeves and get to work solving problems that the franchisee may encounter.

I can remember a franchise I did some work with years ago that never made the transition from running their own business to becoming first and foremost a franchisor. On many occasions, I heard complaints from the franchisor that franchisees were such a pain because they always need help with running their business. As you can imagine, that business is no longer in the franchise world!

Geoff Batchelder has been a franchise consultant and franchise development expert for the last 10 years, after spending 25 years focusing on business development in the high-tech industry.

Contact him at 1-877-222-3722 or geoff@compassfranchisegroup.com.

Visit www.compassfranchisegroup.com.

September 2019 47

48 FranchiseDictionaryMagazine.com

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FI R E YOU R BOSS! “No regrets at all,”

says FASTSIGNS owner Sarosh Nayar, “not even one.” So began my interview with this highly successful franchise owner, who ten years ago left an outstanding career in Corporate America to pursue his desire for ’something more.’

Educated through two Ivy League schools, Sarosh landed a job with Philip Morris Inc. in NYC, and progressed his marketing career through American Express and PepsiCo. The position with PepsiCo brought him to Dallas, where he started to think beyond life in Corporate America.

“I can’t say it was the best time to think about leaving Corporate America. It was 2009, and the economy was in a recession. My wife Karin and I were expecting our first child. However, I was tired of the politics, tired of the limitations, and tired of not being excited,” explained Sarosh.

He had an opportunity to purchase an independent, non-franchise sign shop – that didn’t work out. Looking back, he is grateful it didn’t go through – and the statistics support it is a good thing it didn’t. Having a franchisor’s

support and proven business models at your fingertips does make it more likely for success.

About.com says, “Studies show that franchises have a success rate of approximately 90% as compared to only about 15% for businesses that are started independently.” There is considerable support on the benefits of franchise ownership over independent ownership.

Sarosh continued to explore sign businesses, and FASTSIGNS was the perfect opportunity for him. He followed their system while applying the skills he had acquired throughout his career – and it paid off well. Today his Dallas location is ranked in the top five of all FASTSIGNS in the world. I asked him what he liked most about his business, and his reply was filled with excitement and passion: “We value our employees, and they feel it. We create a culture of happiness in the workplace.

We make a difference in people’s lives and our community. It feels more like a family than a staff, and yes, I admit, the financial rewards great as well. Probably far greater than I would have made in Corporate America.”

Sarosh Nayar, Karin Nayar and COO Joey Carrasco

The final question I asked Sarosh for our interview was this: What advice would you give someone who was thinking of firing their boss and becoming a franchise owner? Sarosh didn’t hesitate for a moment: “There is life outside of Corporate America.

Sure, it’s not for everyone, so take a good, hard look at being a franchise owner, but be sure to take the blinkers off when you do. Be open to possibilities.

I heard something years ago that has always stayed with me: ’Fortune favors the bold.’ I am proof of that. I never thought I’d be in the sign business, but leaving Corporate America and becoming a FASTSIGNS owner has given me a much, much better life and future!”

To learn more about FASTSIGNS visit www.fastsigns.com.

– Alesia Visconti

Note from our publisher, Alesia Visconti: Before delving into the franchise space, my background was in the careers industry. Certified as both a career transition coach, and as a life coach, I worked with many people who were miserable in Corporate America – they felt trapped, they felt unappreciated, and yearned for a change – but they also feared to break free and to leave. I launched this column to highlight fabulous people who moved forward despite their fear, fired their boss, and pursued their dreams of business ownership through franchising.

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fran·chi·see

\ fran-chī-zē \ noun

1. An outstanding franchise owner 2. Someone with a desire to serve their community

SHANE & TIFFANY OGLE MOBILITY CITY East Tennessee

Shane Ogle was a public safety officer when an injury in Anderson, Blount, Campbell, Claiborne, Cocke, caused him to pivot as that career came to an end.

Grainger, Hamblen, Hancock, Jefferson, Knox, Sevier, Shane still desired to serve his community and was Scott and Union County. The Ogle family were thrilled on a mission to find the best way to do that. Having to have found a unique way to help people and the a clear understanding of wheelchair life after caring additional benefit to owning a franchise is they were for his Grandparents, “I witnessed firsthand how able to bring their son Nick and daughter Madison on debilitating mobility issues can be while caring for board, and now has become a family run business. my grandparents,” Shane and “I feel blessed to have “ The mobility needs of our outlying areas Tiffany approached A Mobility the opportunity to continue City franchise and found it was helping others after more are extremely underserved, and we are just the ticket to a new life for than two decades as an currently willing to travel to help them both of them. officer. I wanted to work for out. Since opening, we have met the needs Together they invested myself in a field where I of customers as far away as Nashville, in Mobility City in East could continue to serve my Tennessee and serve customers Lexington, Asheville, and Chattanooga.” community.” Shane went 52 FranchiseDictionaryMagazine.com

Diane and Vinny Baratta, founders of Mobility City

“ Shane and Tiffany wanted to be our first franchisee, we are very happy and proud of their success in their community while executing our business model,” says Diane Baratta, Founder and CEO of Mobility City.

on to say that meeting Diane and Vinny Baratta, for major brands. It offers warranty and non-warranty CEO’s and Founders of Mobility City, inspired the repairs even for items purchased elsewhere.

Ogles to jump in and become the first Mobility City Shane also said that referrals and repeat customers franchisee. “The Baratta’s have more than 35 years of are vital to his business, noting that he and he and his experience!” said Ogle. They have plans to expand family take great joy in getting to know their customers Mobility City together. and serving their clients on a long-term basis.

The Mobility City franchise services, rents, repairs If you are interested in making a difference in and sells mobility equipyour community and make “ Mobility concerns usually show up unexpectedly, ment, including power money doing it then Mobility wheelchairs, scooters, City is for you, they have so meeting the needs of our customers quickly lift-out recliners, hospital and at a fair price can help them retake control of great territories available. beds, manual wheelchairs For more information, visit their life. Sharing those moments with the people rollators/walkers and www.mobilitycity.com or call you love most is energizing. And trust me, new bathroom aids. Mobility 954-771-7555.

City is also a retail dealer – Rose Mango business owners need all the energy they can get.”

September 2019 53

IFA Members Meet with Congress The Franchise Action Network (FAN) is the International Franchise Association's grassroots network of over 65,000 advocates across the country, serving as the voice of America's 733,000 franchise businesses. Franchise Dictionary Magazine's CEO/Publisher, Alesia Visconti, attended the FAN's annual meeting last year in Washington D.C. This year, the event is scheduled for September 9-11.

WWW.FRANCHISE.ORG

54 FranchiseDictionaryMagazine.com

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up·date

\�əp- dāt \ noun �

1 The latest headlines in the franchise industry 2 Quick news bites to inspire you

PASSION is

number one!

“We’re looking for franchisee owners that exude passion. I can teach everything on how to run a restaurant, but I cannot teach passion,” said Doug Bostick, Fazoli’s Senior VP of Operations and Franchise Development.

The Fazoli’s brand has been growing strong and has gone through some significant renovations in the last 12-16 months, from the menu revamps to remodels of the locations. They believe in staying current always in all ways. “The renovations line up with our growth plans,” Bostick explained.

Fazoli’s is a brand with a rich history tracing back to 1988. Based in Lexington, Kentucky, Fazoli’s was created with the mission to serve premium quality Italian food, fast, fresh, and friendly. Fazoli’s continues to offer strong unit economics, innovative menu options, and personalized franchise support.

Fazoli’s pioneered service-after-the-sale in the QSR industry before the actual establishment of the fast-casual segment. They believe in providing guests with an unparalleled experience – real plate ware and silverware and table-side grated parmesan – differentiating Fazoli’s from the competition in the QSR space.

In 2018, Fazoli’s showed no signs of slowing down. The brand set records with its number of openings, signed three new franchise agreements, ramped up plans to remodel and introduced Snacks & Shareables as part of a menu refresh

56 FranchiseDictionaryMagazine.com

resulting in one of the most successful product launches in the brand’s history.

To maintain their competitive edge, Fazoli’s continues to invest in new technologies to elevate the guest experience and support their franchisees; hence the remodels. They offer full IT support, including point-of-sale and back of the house systems. In this technology-driven, on-demand marketplace, they have embraced technology.

In addition to app/rewards and mobile ordering, they are also integrating third party delivery.

“At Fazoli’s, we look for franchisees with food industry experience. However, if you have a passion for the restaurant business, we can teach you how to be a successful restaurant owner. It’s passion we look for, that’s number one! We want our franchisees to become a part of our family. Franchisee gatherings offer complete support to one another.

There’s a strong camaraderie between us. We are all together in every step of the way,” says Bostick.

Fazoli’s has nearly 220 restaurants in 28 states and is currently seeking single- and multi-unit operators to join its franchise network. Fazoli’s is confident in its growth plan and is offering an impressive incentive plan to potential franchisees. What about you? Are you driven, passionate, and ready to start your own business? If so, they would love to chat with you.

To learn more about Fazoli’s franchise visit https://ownafazolis.com.

– Rose Mango

OWN YOUR OWN FINANCE COMPANY • • •

Make money in any economy

•

Not restricted by territory; get clients across the entire U.S.

• • • •

Provide an in-demand service

Earn a 6+ figure income Provide something every business needs: money!

Lifetime 1-1 mentoring program Flexible schedule Low overhead

THE INDUSTRY’S PREMIERE TRAINING PROGRAM! www.GlobalFinancialTrainingProgram.com 201-633-3010 • ericas@gbtsinc.com

September 2019 57

®

58 FranchiseDictionaryMagazine.com

update IFG PROVIDES A

VALUABLE SERVICE It’s easy to envision yourself serving up good food in a restaurant business or selling products from a brick-and-mortar store. That’s why David Banfield calls his invoice discounting business an “intangible” franchise.

“If we talk about a muffler shop or a design studio these are things that immediately conjure up an image and make the opportunity ‘real’,” explains Banfield, president of The Interface Financial Group (IFG).

For more than 20 years, IFG has been providing a valuable service to businesses that need to keep a healthy cash flow.

For example, for a company that manufactures a product that manages to get placement in a big-box retailer, it may seem like a dream has come true. “They give that company an invoice expecting to be paid in 60 to 90 days,” Banfield explains. “If they don’t get paid for 90 days, it can ruin their business.” That’s where an invoice discounting service like IFG comes in, providing upfront payment on the invoice minus a fee, restoring that company’s bank account balance in the short term.

IFG, which operates in eight countries, already has a network of 47 franchisees and continues to grow. Its expansion is attributed to a winning formula that only requires franchisees to contribute no more than 16% of the invoice while earning 50% of the total once it is paid.

– Rochelle Miller For more information about franchising opportunities with The Interface Financial Group, visit www.interfacefinancial.com/franchise/ or call 800-387-0860.

“The key is we don’t actually take the risk,” Banfield adds, explaining that should the invoice not be paid as promised, the client is ultimately responsible.

“We have a buy-back guarantee on every transaction.”

September 2019 59

434-995-5582

HandymanPro.com

Low overhead

Boost your business with our intensive onboarding and ongoing coaching

High Margins

Standardize your customer relations management and business planning with our best-in-class, proprietary software.

60 FranchiseDictionaryMagazine.com

Exponentially scalable

Take advantage of our established systems and business partnerships to find handymen and source leads.

A Premium Service Brands company, the Maid Right franchise model was designed around the idea of financial freedom - and a great lifestyle to go along with it. Those principles are at the heart of our business, and key drivers for the franchisees who come to join our brand.

Market penetration & proprietary technological integrations Intensive, personalized first-year business mentorship Fully-staffed call center

Want to find out more? Contact Maid Right today

434-995-5582 PremiumServiceBrands.com/Maid-Right

Territories available in all major metro markets

We're a marketing & technology company that happens to clean!

September 2019 61

in·ter·view

\ �in-tər- vyü \ noun � 1 A meeting at which information is obtained

2 Gaining insights from a successful franchise owner

Will Biggerman VP/COO OF SURVEILLANCE SECURE

Q A

What was your inspiration to start a security franchise?

Q A

Early in my career I briefly joined a company that had a very successful franchise model, I believe that’s where the franchise bug was planted. Twenty-three years ago, I entered into the security industry and loved it. I saw a tremendous need that wasn’t being satisfied by the traditional types of security services. I wanted to branch out and help fill the void, I just couldn’t shake the desire to franchise the business.

How did you prepare to franchise Surveillance Secure?

Q A

I knew I couldn’t do it alone. I had a strong working partnership with Kim Hartman our President and CEO, and Rob Gazzola, Director of Marketing and Franchise Development. Together, we combined our ideas of franchising and began forming a plan to take the right steps to branch out.

What inspires the choice of services that you offer through Surveillance Secure?

We saw a need for both service responsiveness and customer care.

These were two significant categories that were lacking in this field. We can provide customizations and more boutique solutions that many of the more prominent companies simply cannot.

62 FranchiseDictionaryMagazine.com

discusses franchising

Q A Q A

What is the opportunity for potential franchisees interested in security?

As the world of business grows, so does the need for tighter security.

This is an industry that will never be stagnant. As technology evolves, so do the needs for security. The categories of business are extensive, and it just continues to grow as society changes.

The territories are vast and ready to be filled. The time is now.

What is your perfect franchise partner?

The folks that we are targeting are professionals. People that may have worked in a construction firm as a project manager, or a government contractor, where maybe they were a program manager. Just ordinary people that are used to managing finances, employees, materials, ordering products, etc. They do not need security or even a technical background.

We know without a doubt that we can take a professional business person and train them until they’re well prepared and on their way to running their own franchise. We provide comprehensive training that is thorough and ongoing. We are always upgrading our training and redeveloping it as technology continues to advance and change. This industry is not going away, and if anything, it will grow and continue to expand well into the future. We are looking for candidates that want to own their own business and evolve into the future with us.

For more information about franchising opportunities visit: https://surveillancesecurefranchise.com – Rose Mango

September 2019 63

Assisting Hands® Home Care

stands out from the competition!

We did it again!

Entrepreneur

2019 Franchise 500 Ranked Franchise Business Review

2019 Top Multi-Unit Franchise

Start your HOME CARE business today!

We offer:

• Area Representatives that develop territories • Scalable model & multiple revenue streams • Non-medical • Medical-skilled nursing • Proven business in a box • Multi-unit availability • Temporary staffing • Family-friendly culture • Care management

Home Care is a

Recession-Resistant, High-Growth Industry.

If you believe owning an Assisting Hands® Home Care franchise may be right for you, contact us today!

866.924.2442

64 FranchiseDictionaryMagazine.com www.assistinghands.com/franchise

Low Capital Investment with

BIG Business Return

NOW WITH ADVANCED CONTENT FOR (RE ) EMERGING BRANDS.

Join over 450 fellow franchise founders and senior executives for Springboard’s 3-day conference.

You’ll learn from the best in the business as they share valuable and actionable advice that can help take your franchise to the next level. Register and see why past participants call Springboard:

“The best event in the franchise industry.”

Learn more & register at

franchisespringboard.com 215.825.3100

HOSTED BY

September 2019 65

THE PROS + CONS OF AN EMERGING BRAND n my business, WestStar Franchise Group, time and time again I have heard, “Not that brand because it’s too new, I want a more seasoned brand with tenure.” Yes, it may be new, but will it be more successful than a tenured brand? That’s the million-dollar question.

There are pros and cons to every emerging brand. The pros and cons can also be perceptually based on the unique investor. Let’s take a close look as I break down the differences of a new brand vs. a tenured brand.

Territories: The Franchisors are more willing to offer larger territories to their first few franchisees as an incentive. Prime territory is available for the picking.

Negotiations: Franchisors are more likely to negotiate small terms like territory size, first right of refusals, future development plans, sliding scale royalties, and creative funding options.

Access to the Founder: When brands are new, the founder is heavily involved so more times than not, candidates will have their calls and training with the founder. Huge value-added as they will go the extra mile not to have their first franchisees fail.

Growth with the Brand: Due to the intimacy of being part of the brand early on, candidates can grow and be a part of the development of the brand itself, as well as participating in more corporate positions.

Masters/Area Developer: Room for expansion as an AD or Master is wide open, and it allows you to obtain these developments programs with ease of availability.

These situations are ideal for investors who want to be pioneers and seize the opportunity while it is hot.

66 FranchiseDictionaryMagazine.com

PROS

A trainer and mentor for FranServe, Inc., the world’s largest franchise consulting firm, and the CEO of WestStar Franchise Group, Jessica Melendez coaches and educates prospective franchise owners and helps them find businesses that align with their personal and professional ambitions. As a past franchise owner herself, Melendez has first-hand experience in all aspects of franchising, which makes her an excellent resource for prospective franchisees. Contact Melendez at 915-202-8272 or Jessica@weststarfranchisegroup.com or visit www.weststarfranchisegroup.com.

any emerging franchises have great potential and as a candidate you either see an opportunity to build an empire or you don’t. Researching a new brand will take careful analysis of their operations, marketing, support, development, growth, and execution.

Executive Staff: In the beginning, an executive staff is practically nonexistent. It’s usually just the founder and maybe one other. Support may be a little sketchy because of limited resources.

CONS

Guinea Pigs: Because of the brand’s newness, a lot of the trial and error will be tested on those initial franchisees (such as processes, strategies, marketing, software, etc.) The franchisee will have to be patient during these growing pains.

No History: There is little historical data or other franchisees the candidate can speak to. The new franchisee is really taking a leap of faith on potential. It’s a huge gamble. They will have no one to validate or see any sort of record on how well they can perform. They are testing the waters and will set the example for others. If they fail or succeed, they are setting the benchmark.

Brand Recognition: Branding will be a challenge as it is barely coming to market. It will take some time before the brand has established national or regional recognition.

September 2019 67

DID YOU KNOW ?

More than 8,000 people turn 65 every day.

There are currently over 50 million adults age 65+ in the US. This number will grow to nearly 72 million adults by 2025. In 2020, the market for inhome senior care is projected to reach $23 billion.

Consider starting a senior and home care business that offers: PRIME TERRITORIES AVAILABLE

PROPRIETARY TECHNOLOGY & SOFTWARE

RECURRING REVENUE STREAM

...from Our Family to Yours

FRANCHISING

We are looking for individuals or couples who are ready to contribute their expertise to start and develop a long-lasting senior and home care business with One You Love Homecare. Our successful franchisees are smart and oneyoulovehomecare.com hard-working – seeking to improve the lives of others.

SENIORusCARE OF YOUR HOME! Contact today IN andTHE learnCOMFORT about the benefits and rewards of franchise ownership with an emerging brand.

866.660.7136

franchise@oneyoulovehomecare.com • oneyoulovehomecare.com

68 FranchiseDictionaryMagazine.com

Water is for Swimming not for basements

The Water Damage Restoration

NO GOOD-BYE, ‘TIL IT’S DRY www.thedryboys.com • 844-99-DRYBOYS

A DAY IN THE LIFE

of a THE MAX Challenge

franchisee At one point in his life Chad Tunison had no interest additional classes to help support their members who in the fitness industry. Now he’s a proud owner of a are participating in local fitness events; Just one of the THE MAX Challenge franchise, a New Jersey-based many ways this family chooses to go above and beyond company, which currently has more than 100 locations. for their community.

After attending THE MAX Challenge, he couldn’t The importance of community transcends through shake his attraction to it. “Something kept bringing me much of what the Tunisons do and has played a major back. There wasn’t anything like this. This truly is a role in their success. “There’s a lot of relationshipdifferent business model,” explained Tunison. Together building that goes into it,” Tunison said. Whether with his wife Charly and mother Sheila, Tunison took a it’s developing relationships with businesses in leap of faith and opened a franchise location in Fishers, the community to distribute marketing materials, Indiana, in June 2018. collaborating on MAX compliant menus with local The atmosphere is fun, there’s no denying that, but restaurants, or creating partnerships with area medical with that fun, comes a great deal of hard work, though programs, Chad is always working on ways to build the truly, the Tunisons will tell you it doesn't feel all that brand in the local area. The Tunisons' commitment to much like work. The family shares the operational building relationships is what sets this family business and management responsibilities. Though THE MAX apart and has allowed them to positively impact the Challenge can be operated semi-absentee, Charly and lives of more than 500 members to date.

Chad have chosen to be very hands“ THE MAX truly is a place where you can transform lives,” on, teaching classes daily along with a growing staff of instructors. As parents of Tunison said. “It’s an awesome opportunity for anybody three young children, the Tunisons work considering a business where they get to make a difference. together to ensure all bases are covered.

It’s about helping people,” he said. “You have to care about THE MAX Challenge is open five days helping people meet their goals.” a week, Monday through Friday. They hold 45-minute classes in morning hours beginning at 5 am and then again in the early evening, For information about franchising opportunities with but close during the middle of the day. On the weekends THE MAX Challenge, visit https://themaxfranchising.com they do something exceptional. The Tunisons open or call 800-670-0263. the center to hold classes for local children, as well as – Rochelle Miller 70 FranchiseDictionaryMagazine.com

4:30 a.m.

DOORS OPEN

Open up facility and prepare for early morning classes.

5–10:30 a.m.

CLASS ROUTINE 45-minute classes underway.

10:30 a.m.-Noon

FOLLOW UPS

Break in classes. Time for contacting members who missed workouts, helping to keep them motivated and accountable.

Noon–1 p.m.

LUNCH HOUR CLASS

Class is instructed for clients who like to work out during their lunch break.

1–4:30 p.m.

REACHING OUT

Time for more client calls and for working on marketing activities and community involvement.

4:30–7:30 p.m EVENING SHIFT

The studio reopens for three more classes.

Review the days attendance, new clients and inquiries before closing up for the night.

September 2019 71

13 AMAZING EVENTS ACROSS THE USA FIND THE PERFECT BUSINESS FOR YOU!

72 FranchiseDictionaryMagazine.com

en·tre·pre·neur

\ änn·trə·p(r)ə·’nər \ noun 1 One who manages and assumes the risks of a business 2 A business to feel good about

opportu Sports Nutrition Authority is

BOOMING!

SPORTS NUTRITION AUTHORITY

has proven to be a great success! Since launching their first retail store in their hometown of Louisville, Kentucky in April 2016, Sean and Amy Davis have expanded to operating four locations in less than three years. The key to this remarkable success is not only the wide selection of quality products but information to assist customers in making selections tailored to their individual needs. “Everyday people – lifestyle customers – are looking for answers, and they are not getting them from social media or the internet,” according to Sean Davis. “They want to be able to come into a store, talk with people who can give honest, sincere information and recommendations that are specific to the customer.”

As a new offering, new franchisees will have the benefit of having Sean and Amy personally show them the ropes in their retail stores. Together they teach you about operations, sales, products, brands, and store openings in a real day in the life scenario. “In our training, you will be hands-on from day one, working

74 FranchiseDictionaryMagazine.com

with managers and us at our stores in live situations, not simulations of experiences,” Davis said.

Sports Nutrition Authority offers more than 60 highquality sports nutrition brands you can’t find in big-box retailers. They have entered into exclusive agreements with only the top manufacturers. They develop partnerships with leading national and worldwide manufacturers that offer the best in class, innovative brands and products. Sports Nutrition Authority takes it a step further and works within the community and with local gyms and events to grow the exposure of brand and products.

Seeking to expand their brand across the United States, the Davises are launching Sports Nutrition Authority as a franchise offering. “Our brand has now reached outside of our footprint, and we decided that it would be best to offer our model to others who want to own their own business,” co-founder Davis said.

Davis explained that in addition to access to their manufacturers, another attractive aspect for prospective

tunities franchisees is its relatively low start-up cost for a retail concept with an additional 10% discount for active or retired members of the U.S. military.

“Opportunities are endless,” Davis said. “There is no better time than right now to take the leap and join us in this booming industry. We are looking for pioneers with a passion for health and fitness.

We are looking for a healthy lifestyle advocate, an individual owner, or a multi-unit investor. Those with experience in the health and fitness industry is a plus, an entrepreneurial attitude, management experience, leadership skills, and dedication to maximizing the most of their investment.”

Do you value helping others? Want to help others become better versions of themselves? Then Sports Nutrition Authority is your answer. Contact them today.

– Rose Mango Visit https://sportsnutritionauthority.net/ franchising-opportunities/ for franchise information about Sports Nutrition Authority.

September 2019 75

WE’RE IN THE BIZ OF MAKIN’ HEROES NOT BEING ONE 20% INSPECTOR + 80% BIZ OWNER = 100% ENTREPRENEUR

FRANCHISE

OWNER BENEFITS

Say goodbye to the grind and hello to grinding out your own piece of the American dream. As a HERO Franchise Owner, you can really go after it with the confidence. We have your back. Owning a HERO Franchise is all about growing a sustainable business – an investment for your future.

A FUTURE SO BRIGHT YOU . . . GET THE IDEA At HERO Inspections & Environmental, we like that for every $1 of revenue we generate, we are building $1 of equity in our business. Same goes for every franchisee and territory location. Think income… but also think equity.

REEL IN THE REAL BIZ INSTEAD OF BEIN’ BAITED BY B.S. Don’t fall for a franchise that is really just selling you a job that will be 24/7/365 drowning in the hours. Don’t be baited by a company with a fancy brochure, but that’s their only tool. They hook you in and then leave you dangling like a fish floppin’ on a hook trying to figure everything out from pricing to marketing to business operations.

When you own and run a HERO franchise, you get the same biz in the box that got our flagship in Denver, CO to $500k+ in only it’s 3rd year. You have access to EVERYTHING you need to rock it from day one. All the heavy lifting has been done.

Ready to rock? Contact us and we’ll send you all the details and goodies.

HEROinspect.com | 303-500-3378

76 FranchiseDictionaryMagazine.com

Join us in creating a world of healthy fun! www.funtopiaworld.com/franchise

September 2019 77

spot·light

\�spät-�līt \ noun 1 Trending franchise businesses you want to know about 2 A great place to show off your franchise

FASTSIGNS®

Need Help?

Franchise Consultants are expert, trusted advisors who help you find your perfect franchise. They work closely with you to assess your goals, your strengths, your weaknesses, and your local market to help discover franchises that present the greatest opportunities for your success. A great resource, their services are completely FREE. JESSICA MELENDEZ 915-202-8272 www.weststarfranchisegroup.com

GEOFF BATCHELDER 877-222-3722 www.compassfranchisegroup.com

The Inspection Boys® Exceptional customer service and high-quality products have earned FASTSIGNS® a loyal base of business clients and an excellent reputation.

By providing custom applications for end users along with sophisticated new products such as digital signage, ceiling tiles, and imaged glass, franchisees are perfectly positioned to achieve long-term success.

With 120-plus staffers dedicated to supporting the approximately 650 franchise owners, franchisees always know where to go for help.

For more information, visit www.fastsigns.com.

Franchise Fee: $49,750 Royalties: 6% Total Investment: $197,172 – $313,136

78 FranchiseDictionaryMagazine.com

If you’re looking for a lowcost, high-reward business, check out The Inspection Boys. Franchisees reap the benefits of huge territories with a tried-and-true business concept. The company prides itself in its cutting-edge marketing, using the latest in search engine optimization and social media to promote the brand at a corporate level.

This home-based business offers low overhead, big margins and quick ROI. For more information, visit www.inspectionboys.com or call 800-819-4403.

Franchise Fee: $39,500 Royalties: 6% Total Investment: $49,650 - $62,500

FranServe®

Funbus FUN BUS is a children’s mobile fitness “gym on wheels”, catering to children ages 2-7. FUN BUS is committed to driving the love of fitness to the young child. Through professionally developed programs, our classes designed on refurbished school buses create a FUN place for kids to “move and grow” in body and mind. Our management model allows FUNtrepreneurs to maintain a healthy work-life balance while they quickly scale their business. The absence of a physical location results in no build-out costs, extremely low overhead, and the ability to open their business in as little as 90 days. For more information, visit https://funbuses.com/ franchise.

Franchise Fee: $39,500 Royalties: 7% Total Investment: $96,150 - $119,900

FranServe Franchise Consultants change lives every day by helping others explore and own franchises. As a home-based, flexible (part time or full time) business with a low investment and high ROI, you can find your dream career by helping others find their perfect franchise. As the world’s largest franchise consulting and expansion organization, FranServe has the largest number of contracted franchisors, including both established and hot new brands.

FranServe’s reputation is built on results, integrity, and a desire to help people. From industry-leading training to world-class support to custom websites, FranServe provides consultants with everything they need to start, operate, and build a thriving business.

For more information, call 800-206-5454 or visit www.franserve.com.

Just Let Me Do It! Commercial Services® If starting a business with an existing customer base sounds good to you, consider Just Let Me Do It! Commercial Services.

With corporate contracts in place, franchisees have jobs waiting for them on day one of opening for business. A handyman service for businesses, franchisees enjoy a turnkey model with low start up costs and high margins.

The 20-year-old company has a proven business model and is now offering franchise opportunities.

For more information, call 704-960-4554 or visit www.justletmedoit.com.

Franchise Fee: $32,000

Affiliation Fee: $24,900

Royalties: 8%

Total Investment: $24,900 or $22,410 (military discount)

Total Investment: $63,000 - $403,000

September 2019 79

spot·light The Interface Financial Group Challenge Island®

Senior Helpers®

Challenge Island is the World’s #1 STEM/STEAM program on Entrepreneur’s 2019 Franchise 500 list. The innovative curriculum takes children on imaginative journeys to an array of thematic islands. Each island is made up of numerous “destinations,” where children work in collaborative tribes on action-packed challenges.

With low start-up costs and multiple revenue streams, including enrichment programs, camps, and parties, Challenge Island is a one-of-a kind opportunity.

For more information, visit www.challenge-island.com.

The need for eldercare has grown significantly over the years, making it a $400 billion industry. This means that the market for senior care businesses will continue to expand. Senior Helpers® owners are uniquely positioned to capitalize on a booming need, while delivering a meaningful and necessary service to elderly individuals and their families.

With a low investment, experienced corporate support staff, and stateof-the-art training for staff and caregivers, franchisees can grow the business at their own pace. Discounts are available to military and first responders. For more information, visit

Franchise Fee: $39,900 Royalties: 7% Total Investment: $47,600 - $62,450

When businesses need prompt payment, they can count on The Interface Financial Group (IFG).

IFG’s early payment service processes invoices and puts cash in clients’ bank accounts without a 30- to 90-day lag.

Franchisees enjoy an easyto-run home-based business with no need for staff, so payroll and HR demands are not an issue. This unique franchise model is part of a trillion-dollar industry. With more than two decades in business, IFG has a proven model and offers ongoing training and support. For more information, call 800-387-0860 ext. 2, or visit www.interfacefinancial.com.

Franchise Fee: $34,500 Royalties: 8% Total Investment: $80,000 - $100,000

80 FranchiseDictionaryMagazine.com

www.Seniorhelpersfranchise.com

or call 877-406-8749.

Franchise Fee: $49,500 Royalties: 5% Total Investment: $104,800-$144,300

BECOME AN OWNER!

Help Millions of Families

with a unique Senior Advisor franchise!

JOIN OUR OASIS

TEAM

Steps to Ownership CEO MEET & GREET

REV IE DISCFRAN W O LO CH UR SU IS RE E DO C

ET ME Y ND DA TE AM AT E TE TH SIGN FRANCHISE AGREEMENT

STA TR RT I A INI NITA NG L

INITIAL G ODUCTION WITET AQ R T T N I U M R & TE H TR UAIN L O FO CH AIN TE FIL ACT NO IN D T LO G N O GY C

UT BO TE A N RA AR PO RT LE OR PPO C SU

Visit us at OasisSeniorAdvisors.com/franchise-opportunities Be Your Own Boss While Providing a Valuable, Much-Needed Service

CONTACT US for more info on joining our OASIS FAMILY! MARK ZAHRINGER VP of Development

303.513.1487 Mark@OasisSeniorAdvisors.com

A franchise opportunity with a built-in customer base > > > > > > >

Low start-up costs 20 years proven success Established clients Impressive sales growth High client demand Excellent support Business-to-business

“WE STRIVE AND THRIVE TO MAKE IT HAPPEN”

www.justletmedoit.com • 704-960-4554

We bring major brands directly to our franchisees

82 FranchiseDictionaryMagazine.com

spot·light Funtopia®

Stacked Pickle Family-friendly Stacked Pickle sports bars are destinations for watching sports on TV or a meet-up after a game.

CEO Gary Brackett, a Super Bowl-winning linebacker, says a sense of community is key to franchise success; restaurants are decorated with local sports memorabilia and photos. The food and drinks are varied for wide appeal.

Procedures and training are honed to a simple-tooperate science, and targeted marketing programs are provided. Franchisees can retrofit an existing site to cut costs. Multiunit ownership is available. For details, call 317-677-6904 or visit www.buildthepickle.com.

Franchise Fee: $40,000 Royalties: 5% Total Investment: $413,000 - $916,000

Kitchen Tune-Up®

Dedicated to promoting healthy lifestyles in children, Funtopia combines sports with fun in an innovative way.

A one-of-a-kind adventure park, visitors experience rock wall climbing like never before with imaginative scenarios, like riding dinosaurs, jumping off skyscrapers, and climbing beanstalks. Rope courses, zip lines, ninja courses, artificial caving, and many more active entertainment adventures add to the mix.

Parents will be thrilled with Funtopia’s snack bar options, which includes smoothies and baked chicken. Franchisees get unlimited support in an industry that has huge growth potential. For more information, visit www.funtopiaworld.com.

The folks at Kitchen Tune-Up® believe clients don’t have to spend a fortune or be displaced from their homes to get the space they’ve always wanted.

Known for its signature OneDay Tune-Up, the company offers five service options at different price points, with many projects completed in only one to five days. Franchisees don’t need an industry background, just a desire to run and grow a business. With more than 30 years in the kitchen and bath industry, Kitchen Tune-Up offers a known brand with a proven concept. Franchisees enjoy support, ongoing training, and the buying power of a large corporation.

For more information, call 800-333-6385 or visit www.ktufranchise.com or franchise@kitchentuneup.com.

Franchise Fee: $60,000

Franchise Fee: $25,000

Royalties: 6%

Royalties: 2% - 7%

Total Investment: $627,097 - $1,947,981

Total Investment: $109,000 - $170,000

September 2019 83

spot·light Big O Tires®

Ori’Zaba’s

Midas®

Ori’Zaba’s specializes in fastcasual, soul-feeding Mexican food, made from scratch using fresh whole ingredients and tested old-world Mexico recipes. The flavor profile is distinct and addicting.

Ori’Zaba’s entire flexible system is made-to-order: even vegetarian, vegan, gluten free, dairy free, oil free and nut free options are standard, requiring no extra labor or product to support. The 17-year-old company assists with site selection and encourages extensive shoulder-to-shoulder training, to ensure new owners are well-versed in Ori’Zaba’s proven systems, tools, and resources. Online employee training is provided, and stellar marketing campaigns bring in customers. Support includes conference calls and site visits.

For more information, visit www.zabas.com.

Started as a cooperative to secure volume pricing in 1962, Big O Tires® now has nearly 450 independently owned and operated stores.

Franchisees, who need no automotive experience, benefit from the company’s multichannel marketing and state-of-the-art website that’s information central for everything from invoices to warranties. Orientation emphasizes unparalleled customer service, and best-practices training is comprehensive, extending from the initial sales process and bookkeeping to mechanics’ services and supply-chain management.

Franchise fees are waived for veterans and first responders. For details, call 800-365-0007 or visit www.joinbigotires.com.

With 60-plus years under its belt and 2,100 locations worldwide, Midas® is, needless to say, very well-established.

Franchisees can operate with a satisfying level of independence, but consultants and sales coaches are available to optimize performance at every location. The company prides itself on providing outstanding franchisee benefits such as exceptional local and national marketing, diverse tire brands, and data tracking so customers’ reminders and coupons arrive with perfect timing.

Midas waives franchise fees to first responders and veterans. For details, visit www.joinmidas.com or call 877-890-5874.

Franchise Fee: $ 30,000

Franchise Fee: $30,000

Franchise Fee: $ 30,000

Royalties: 2% - 5%

Royalties: 2% - 10%

Total Investment: $281,000 - $1,133,300

Total Investment: $181,650 - $459,580

Royalties: 5% Total Investment: $449,000 - $775,000

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Talem Home Care®

Naturals2Go® A flexible schedule and high-growth potential are just some of the perks Naturals2Go owners enjoy. Offering healthier choices than you’d expect to find in ordinary vending machines, Naturals2Go machines are welcome additions at schools and other high-traffic areas where people want quick, healthy snacks. Investors enjoy unlimited support and variable start-up costs.

For more information, visit www.naturals2go.com or call 208-699-9169.

The Patch Boys® The Patch Boys® takes care of damaged drywall caused by clumsy accidents or water damage. These jobs are usually too small for contractors, and most homeowners don’t have the time or skill to take care of drywall repairs themselves. When you join The Patch Boys® family, you become a part of an entrepreneurial community that works together to advance the brand. For more information, call 844-99-PATCH, or visit www.thepatchboys.com.

Franchise Fee: $25,000

Fee: $0

Royalties: 7%

Royalties: 0%

Total Investment: $42,500 - $66,000

Total Investment: $50,000 - $250,000

The goal of Talem Home Care is empowering people, whether challenged by injury, illness or age, to stay happy and healthy in their homes as long as possible.

Talem works diligently to help Veterans Affairs and Medicare patients secure funding for in-home care. Franchisees appreciate Talem’s feel-good mission, extensive training, free ongoing support, low cost, work-from-home capability, and large, protected territories. The ideal franchisee likes helping people and contributing to the community; healthcare experience is a plus.

For more information, visit www.talemfranchising.com or call 833-825-3642.

Franchise Fee: $39,500 Royalties: 3% - 5% Total Investment: 77,200 - $143,400

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Get Your Piece of This Growing Industry

FUEL YOUR PASSION FRANCHISE WITH US • • • • • •

Feel-good business Growth industry Low initial investment Ground-floor opportunity Unparalleled support and training Proven concept

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spot·light BrightStar Care®

Sports Nutrition Authority™ Everybody benefits from a balanced, healthy lifestyle, and Sports Nutrition Authority™ helps people get there. Staffers make recommendations to customers on how to achieve their health and nutrition goals. Operating within an industry growing 8 percent each year, Sports Nutrition Authority franchisees benefit from exclusive products that help clients lose weight, build muscle, or reach other health, fitness, and athletic goals. The initial investment is low, and the key prerequisite is an entrepreneurial attitude. For more information, visit www. sportsnutritionauthority.net.

Franchise Fee: $34,500 Royalties: 6% Total Investment: $100,950 - $187,075

Fazoli’s® BrightStar Care is an industry-leading home care and medical staffing franchise with more than 330 locations nationwide.

Franchisees provide in-home medical and non-medical services to clients, helping families ease the strain of caring for their aging loved ones. With multiple revenue streams including personal, companion, and skilled care, national accounts and medical staffing, franchisees leverage several opportunities for growth. Proprietary technology solutions are designed to help franchisees improve efficiencies and deliver the highest standard of care for their clients. For more information on BrightStar Care, visit www.franchise. brightstarcare.com.

Franchise Fee: $50,000 Royalties: 5.25% or 6.25% Total Investment: $93,048 - $154,307

Fazoli’s® is a premium QSR that has provided fast, fresh Italian food at a great value for more than 30 years. From their dedication to menu innovation, a new modern restaurant design and providing an unparalleled guest experience, Fazoli’s has established itself as a QSR leader. With more than 220 locations in 28 states, Fazoli’s has a strong brand following with proven operational systems and processes that assure excellent financial performance by franchises.

Fazoli’s seeks franchisees interested in single- or multiunit ownership. Development incentives available. For more information, visit www.ownafazolis.com or call 859-825-6212.

Franchise Fee: $40,000 Royalties: 5% franchise 4% advertising Total Investment: $800,200 – $1,298,818

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spot·light Renew Crew™

PuroClean®

Plastic water bottles last for 1,000 years before they are disintegrated. WaterStation Technology built a business around reducing that problem. This eco-friendly company offers consumers self-serve purification systems that produce premium mineral water that is not only more affordable than most bottled water, but much more ecologically responsible. Offering a passive ownership model, investors enjoy other revenue streams, including digital advertising. To learn more, visit www.waterstation. technology.

When outdoor surfaces need a spruce-up, Renew Crew™ is on speed-dial.

Skilled technicians deliver eco-friendly rejuvenations to decks, fences, gutters, patios, siding, and walkways at homes and businesses.

Franchisees (and their customers!) feel great about the makeovers and recurring maintenance programs, and they appreciate the low cost to join the Renew Crew team. After initial training, franchisees can count on continued support and follow-up training, including midyear and annual meetings to brush up on best practices. For more information, visit www. renewcrewfranchise.com.

PuroClean provides water, fire, mold, and biohazard damage restoration to commercial and residential customers through a comprehensive network of 280-plus franchise offices across North America. PuroClean offers a low-risk, high-reward franchise opportunity with an incredible level of personal satisfaction for entrepreneurs. Franchise owners benefit from national account work which is managed by the Home Office. PuroClean’s training is in-depth and handson, with each franchise owner’s regional director available 24/7/365 for support. Ongoing training is available online. For more information, visit www.

PuroCleanFranchise.com.

Fee: $0

Franchise Fee: $34,500

Franchise Fee: $50,000

Royalties: 0%

Royalties: 7%

Royalties: 10% to 3%

Total Investment: $40,000 - $1,000,000 plus

Total Investment: $100,000 - $150,000

Total Investment: $150,000 - $175,000

WaterStation Technology®

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spot·light Jabz Boxing Fitness for Women Surveillance Secure™

Daily Jam Jabz Boxing Fitness for Women studios offer a 45-minute circuit workout that promotes fitness, not fighters. Workouts change daily and combine boxing, strength, cardio, core, and agility training. Franchisees need no experience in boxing or fitness; they receive intensive pre-opening training. Start-up costs are moderate and overhead is low. Revenue sources include class session fees and monthly membership fees, plus sales of merchandise and supplements.

Multiunit ownership available. For details, visit www.jabzfranchising.com or call 480-542-9001.

“Build a business and be home for dinner” is the allure of Daily Jam, a breakfast-brunchlunch destination with a hip urban-casual atmosphere.

It specializes in made-fromscratch pastries, waffles, buildyour-own sandwiches, specialty coffees and handcrafted cocktails. Daily Jam supports local charities and partners with local businesses. The franchisor seeks single-unit investors and multi-unit national operators who are eligible to receive a liquor license and are passionate about customer service.

Franchisees have access to leadership, vast franchise territory choices, ongoing market support and operational training. For details, visit www.dailyjamfranchising.com or call 480-569-1010.

Franchise Fee: $30,000

Franchise Fee: $40,000

Franchise Fee: $50,000

Royalties: 6%

Royalties: 5%

Royalties: 6% franchise 2% call center

Total Investment: $135,450 - $211,995.

Total Investment: $501,500 - $1,194,220

Total Investment: $113,000-$212,000

Minimum cash required: $70,000

Minimum cash required: $300,000

Exclusively B2B, Surveillance Secure™ has provided cuttingedge electronic security for diverse businesses, government entities, health care facilities, and religious institutions since 2006. The company designs and installs cameras (nightvision capability if needed) and access control systems with real-time tracking, facial and license-plate recognition, cloud storage of video, and more. The commercial security market promises strong growth, attractive recurring revenue and recession resistance. The company also offers quick, lowcost start-up; thorough training; and a 24/7 call center for customer service and technical issues. For more information, call 877-405-4997 or visit www.SurveillanceSecure Franchise.com

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THE MAX Challenge®

Global Financial Training Program Upon graduating from the Global Financial Training Program, you’ll own your own finance company and be a loan broker making $5,000 to $500 million loans to businesses. Commissions are 1% to 15%, and you can quickly reach six-figure income with a low-cost, low-overhead franchise that can be home-based. Global Financial offers 1:1 lifetime mentoring, a flexible lifestyle, and marketing assistance such as free, online leads.

Ideal candidates possess a sales or managerial background. For more information, call 212-480-4907 or visit www.globalfinancial trainingprogram.com Total Investment: $19,950

Hero Inspect

THE MAX Challenge® combines exciting fitness classes, nutrition counseling, and motivation to help members make fast and lasting changes to their health, appearance, and overall well-being in just 10 weeks. THE MAX Challenge’s Franchise owners enjoy a modest initial investment, low ongoing expenses, excellent return on investment, and gratitude from thrilled members. The company helps franchisees find ideal locations and assists with lease negotiation, staff hiring, and marketing.

For more information, visit www.themaxfranchising.com or call 800-670-0263.

Franchise Fee: $40,000

As a HERO Franchise owner, it is all about growing a sustainable business – an investment for your future.

At HERO Inspections & Environmental, we like that for every $1 of revenue we generate, we are building $1 of equity in our business.

Same goes for every franchisee and territory location. When you own and run a HERO franchise, you get the same biz in the box that got our flagship in Denver, CO, to $500k+ in only its 3rd year. You have access to EVERYTHING you need to rock it from day one.

All the heavy lifting has been done. For more information, visit www.HEROinspect.com or call 303-500-3378.

Franchise Fee: $60,000 Royalties: 6% Total Investment: $627,097 - $1,947,981

Training Fee: $15,000 Royalties: 6% Total Investment: $150,800 - $349,250

FRANCHISE

OWNER BENEFITS

September 2019 91

spot·light Lice Lifters®

It can be daunting to get that call from the school nurse with news of a lice outbreak, so parents are relieved that Lice Lifters® is there to help.

Providing an all-natural remedy for eliminating lice, customers are thrilled that one treatment usually takes care of the problem with a 100% success rate. With a move towards all-natural in the marketplace, parents are thrilled with the non-toxic, pesticide-free treatment.

Certified technicians educate customers and put them at ease. Franchisees get thorough training and support with this low-cost, recessionresistant business. A Lice Lifters location can be in a retail space or office park and doesn’t require any special build-outs. For details, call 484-368-3383, email mbarrack@licelifters.com or visit www.licelifters.com.

Franchise Fee: $35,000 Royalties: 5% Total Investment: $70,000

Mobility City

Pita Pit “Fresh Thinking–Healthy Eating” is the motto of quick, casual Pita Pit. With almost 600 restaurants open or in development in 15 different countries, Pita Pit has something for everyone.

The customizable fare with reduced fat and carbs is a hit with health-conscious diners.

Franchisee training is a series of online modules followed by a nine-day regimen in Idaho. Pita Pit’s intranet helps with budgets, marketing, etc.

Pita Pit’s business coaches are on-site at openings and do periodic visits to assess and suggest improvements; support is a phone call away.

For more information, call 208-765-3326 or visit www.pitapitusa.com.

Franchise Fee: $24K-$30K (Veteran’s Discount) Royalties: 4%-5% Total Investment: $250K - $410K (Depends on the site, most range from $275 - $300K)

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Mobility City by The Numbers Most franchises try to present a good case on why you should buy their model. Bla Bla Bla! We will present why you should by a Mobility City based on results: • 100% Woman owned • 36 Years of experience • 19 Awarded franchises in 13 months • 16 States in operation • 1 Million-person territory • 0 National or regional competition • 4 Average truck per territory Contact diane@mobilitycity. com or 561-400-1338 to schedule a presentation and get on board with one of the hottest, most unique emerging brands in America.

Franchise Fee: $47,500 for population of 500,000 Royalties: 7%, 1% Ad Fund Total Investment: $121,325 - $233,600

FRUSTRATING

VOICE MAIL PHRASE

Assisting Hands® Assisting Hands® Home Care provides seniors and others needing non-medical assistance at home, with the option that most people prefer—to remain in their own homes. With a scalable business model that can grow with the professional and financial needs of their franchisees, Assisting Hands has grown to more than 70 franchisees covering 140 territories in 22 states and takes pride in their family-like culture. They provide ongoing support, comprehensive training, site visits, and fullservice marketing support. No medical background required.

For more information, contact ddurney@ assistinghands.com, call 480-331-3171, or visit www.assistinghands.com.

Franchise Fee: $48,000

If you’re striving to be different, to stand out, to be unique, then I suggest you re-record your message that callers will hear.

Here’s a frequently used phrase that frustrates your callers - and a few suggested fixes:

“I’ll call you back as soon as possible.”

THE FIX: “Please leave your name, number, and message, and I will return your call.”

What’s also very helpful is to let the caller know other ways to reach you; i.e., email, home, office, cell, etc.

Finally: there is no need to give a time limit on when you’ll call back. Why set yourself up for failure? Don’t promise a day and time.

You can say – and I will return your call.

That’s a fact. Then do it.

– Nancy Friedman

Royalties: 4% - 5% Total Investment: $80,050 - $152,000

Nancy Friedman is a popular speaker on customer service, communications, sales, phone skills and etiquette at franchise and corporate events. She is available for interviews, podcasts and onsite training. Contact her at 314-291-1012, nancy@telephonedoctor.com or visit www.nancyfriedman.com.

September 2019 93

VENDING SERVICES

Who we are: Our mission is to provide individuals, towns, cities and whole nations with a healthier and less expensive drinking water delivered through more responsible purification systems that do not damage the environment. Based in the Greater Seattle Area, we stand at the forefront of water purification and filtration. We have developed groundbreaking self-serve purification systems that produce premium mineral water that is not only more affordable than most bottled water, but also considerably more ecologically responsible.

What we do: Consumers have a growing concern with municipal water quality and safety, recently substantiated in over 1,000 communities impacting over 250 million Americans in 50 states. Business provides patent-pending water purification systems offering quantifiable, tangible differentiators vs. conventional systems. Recognized as top 100 game changes in 2018! Total Business Alliance Partner investment model. Managing Partner carries out entire daily operations which totally frees up investor from doing other personal business activities and provides Investor monthly income for revenue sales.

Investment: $280,500 minimum Franchise Fee: None; this is a business not requiring an upfront Franchise Fee saving upfront costs Royalty: None; this is a business not requiring monthly Royalty and/ or Marketing fees for up to 10 years saving thousands of dollars to the bottom line operational costs Financing Available: Yes, third party plus special veteran funding; qualifies for the Section 179.org allowing 100% tax deduction up to $1,000,000 per year from 2018 - 2022 VetFran Discount: No; Other Veteran Funding options with additional bonuses, including a $12,000 10-year interest-free loan Founded: 2013 Number of Units: over 3,000 Headquarters: Everett, WA

Who we are looking for: Investors needing a total passive, turnkey investment; no need to carry out any operational business activities; diversify their financial portfolio to provide additional monthly revenues; looking for a 20% annual ROI on or before 12 months of operation.

Get More Info

www.waterstation.technology 94 FranchiseDictionaryMagazine.com

Dick Humphrey Toll free 877-941-0002 dhumphrey@waterstationtechnology.com

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September 2019 95

America’s first and most trusted drywall repair franchise company

FRANCHISE OPPORTUNITIES AVAILABLE November 2018

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Helping others has never been so rewarding

Our commitment to the highest standard of in-home healthcare provides franchisees with multiple revenue streams that generate an annual average of $1,772,699*.

877 689 6898

franchise.brightstarcare.com *2018 Revenue, per our 2019 FDD - Item 19, for first franchise locations open 12+ mos.