DCA Insider ‣ December 2019

Page 20

MARKETING

Marketing Minute RECORDSETTING NEW PATIENT GROWTH IN 2019! DIGITAL MARKETING WINS 2 new office 9 websites built and launched YTD % increase in 8 new organic website traffic (same-store) % increase in 5 marketing call volume

ew patient N visits are up 6% compared to 2018 ew PPO patient N visits have increased 7.2% ore effective M marketing – We spent 9% less in 2019 with increased new patient volume Tips for continuing new patient growth: Implement online scheduling,

PATIENTS DEMAND CONVENIENCE – ONLINE SCHEDULING DELIVERS urrently, 207 C DCA-affiliated offices offer new patient online scheduling ore than 1000 M new patients are booking online each month. 5% 4 appointments are booked after hours o show rates N for online appointments consistent with appointments booked directly with the office

IMPLANT & INVISALIGN PATIENT EDUCATION SEMINARS ARE A SUCCESS: 4 patient 5 education seminars completed 161,793 total $ marketing investment to date generating 2,273 leads, 420 seminar attendees and 166 cases accepted with an estimated revenue of $757,600 – 368% ROI Interested in organizing a patient seminar in your practice? Simply

Note: Corrections

smart scheduling,

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office website? Just

hours — New patient

Tip: Make sure you

dentalcarealliance.com

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conversion rates can

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DCAMarketing@

increase significantly

patient availability

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dentalcarealliance.

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Marketing team will

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18

email DCAMarketing@


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Enhanced Learning Management System Compliance Training: Basic Expectations for Safe Care

2min
page 47

DCA-Supported Practices

6min
pages 54-55

HR: Celebrating the Heart of DCA

3min
page 44

DCA Support Directory

0
page 56

DCA Career Academy Expands the Team and Offerings

4min
pages 42-43

We Reserve the Right to Get Better

2min
page 49

Creating Healthy Smiles for Life

1min
page 40

Partner of Choice

5min
pages 32-33

Denovo Practice Success & Investing in Our Future

3min
page 34

Taking Time to Celebrate the Team

1min
page 31

Clinical Chat: Preparing for Dentistry

4min
page 37

Dear Hygeniuses of DCA

4min
pages 38-39

Coupa

2min
page 30

Operations Updates

7min
pages 26-27

Focus on Orthodontic Excellence

2min
page 25

Working Smarter, Not Harder with DCA Smart Scheduling

1min
page 23

Clinical Innovations

3min
page 24

A Support Center Working for You

2min
page 21

Putting the Practice First

3min
page 22

Marketing Minute

1min
page 20

Becoming Consumer-Centric

3min
page 10

Fall Fun with DCA

0
page 17

The Average American’s Dentist Selection Process During a Google Search

3min
pages 18-19

CEO Message

3min
page 5

Opioid Responsible Dentistry

2min
page 6

Improving the Payment Experience

1min
page 12

Living the Values

3min
pages 14-16

It’s Time for a Better, Smarter Path

2min
page 13
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