DCA Insider ‣ December 2019

Page 26

OPERATIONS UPDATES PRACTICE FIRST

MIDWEST

Central Midwest Region converted to

David Braddy

Division Vice President, Midwest

PEOPLE Promotions: Grace Gregson, Regional Manager, IL/IN; Juana Roque, Office Manager, Rayford; Janet Martinez, Office Manager, West 8; Brittany May,

Springs Oral Surgery; Mark Grigoletti, Office Manager, Foehr Group; Takisha

Quality Orthodontic Care, Georgia

Denticon

North Point Periodontics and Dental

Expanded General Dentistry practice in

Implants, Georgia

Birth and Fletcher Orthodontics, Texas

Dental One Associates Woodson Square

Improved call answer performance in

extended hours

Midwest Division to better serve new

Dental One Associates Kennesaw, GA

patients

added Saturday hours

ENGAGEMENT & SUPPORT Implemented Employee of the Month in Made Ya Smile practices

Imagix Alpharetta, GA extended hours

PRACTICE FIRST Internal referral campaign to drive DCA

Held Implant and Endo continuing education events for providers

referrals to DCA specialists

Established hygiene mentoring programs to support hygiene providers with the assistance of Glory Grossbard

World Class Hygiene in Georgia

Marketing Manager, New Patient Results; Charlie Grandt, Office Manager Colorado

GROWTH

Problem Solving Workshop in Georgia Opioid Crisis Training in Georgia market OSHA Training completed Align Technology dinners in all Southeast

SOUTHEAST

markets

ENGAGEMENT & SUPPORT

Rivers, Office Manager, Jefferson

Held eld Town Hall Meeting in Atlanta

Jeff Bertsch joined DCA as Director of

Held Listening Sessions in Georgia

Operations for Arizona and Colorado

Invisalign seminars for Dr. Gluck’s Johns

New Doctors: Dr. Andrew LeQuang,

Creek location

André Kellogg

Kingwood; Dr. Ty Greene, Rayford; Dr.

Division Vice President, Southeast

Kelechi Nwankwo, Katy; Dr. Jason Hsieh, Orthodontist, Made Ya Smile; Dr. Jose Lopez, Spring Cypress; Dr. Kefei Duan, St Claire Shores; Dr. James Harris, Oral Surgery, South Bend Adult; Dr. Shamsa Khan, South Bend Adult; Dr. Joseph Cellini, South Bend Adult; Dr. Mark Habermeyer, East Peoria; Dr. Delna Skariah, East Peoria and Dunlap New Office Managers: Jeremy Yates, Pearland; Bernadette Banuelos, Cypress; FaLeicia Taylor, Sienna Plantation

GROWTH Brace Yourself Orthodontics, Indiana Cordon Orthodontics, Arizona East Valley Implants and Periodontal Center, Arizona Colorado Springs Oral Surgery and Pueblo Oral Surgery, Colorado Austin Children’s Dentistry, Texas South Texas Orthodontics, Texas

PEOPLE Promotions: Tina Taylor, Office Manager, Imagix Alpharetta; Kayla Porter, Office Manager, Hickory Flat Sue Lortie is taking on role of regional

Joe Eckerle

manager for the GA1 region

Division Vice President, Northeast

New Doctors: Dr. Maher Bourbia, Dunwoody; Dr. Kimberly Atherton, Imagix Roswell; Dr. Bush, Hickory Flat; Dr. Liudmila Poznyak, Imagix, Johns Creek; Dr. Abby Halpern, Virginia Dental Center; Dr. Amy Hassan, Virginia Dental Center; Dr. Osama Odeh, Dental One Woodbridge; Dr. Jen Matika, Little Neck; Dr. Emmy Garcia, Little Neck; Dr. Winnie Yeung, Dental Specialty of Chesapeake;

PEOPLE Promotions: Jeff Wingfield, Regional Manager, Maryland North New Leaders: Beth Wynacht, Regional Manager, Maryland South; Yarellys Torres, Regional Manager, New Jersey

GROWTH

Dr. Rodney Krzyhanovsky, General

Top line growth 3.7%

Booth; Dr. Alhabashi, Atlas Walk

Hygiene growth 9%

New Office Managers: Megan Negrete,

Pennsylvania expansion

Fair Oaks; Diane Winters, Imagix

Massachusetts expansion

Norcross

24

NORTHEAST


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Enhanced Learning Management System Compliance Training: Basic Expectations for Safe Care

2min
page 47

DCA-Supported Practices

6min
pages 54-55

HR: Celebrating the Heart of DCA

3min
page 44

DCA Support Directory

0
page 56

DCA Career Academy Expands the Team and Offerings

4min
pages 42-43

We Reserve the Right to Get Better

2min
page 49

Creating Healthy Smiles for Life

1min
page 40

Partner of Choice

5min
pages 32-33

Denovo Practice Success & Investing in Our Future

3min
page 34

Taking Time to Celebrate the Team

1min
page 31

Clinical Chat: Preparing for Dentistry

4min
page 37

Dear Hygeniuses of DCA

4min
pages 38-39

Coupa

2min
page 30

Operations Updates

7min
pages 26-27

Focus on Orthodontic Excellence

2min
page 25

Working Smarter, Not Harder with DCA Smart Scheduling

1min
page 23

Clinical Innovations

3min
page 24

A Support Center Working for You

2min
page 21

Putting the Practice First

3min
page 22

Marketing Minute

1min
page 20

Becoming Consumer-Centric

3min
page 10

Fall Fun with DCA

0
page 17

The Average American’s Dentist Selection Process During a Google Search

3min
pages 18-19

CEO Message

3min
page 5

Opioid Responsible Dentistry

2min
page 6

Improving the Payment Experience

1min
page 12

Living the Values

3min
pages 14-16

It’s Time for a Better, Smarter Path

2min
page 13
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