IMPROVING THE PROCUREMENT & EXPENSE MANAGEMENT PROCESSES WITH COUPA Earlier this year,
been reduced from 3 days to less than
standards! 4,000 expense reports have
DCA successfully
half a day (0.41 days)!
been processed through Coupa in the first 6 months that online expense reports
completed our implementation of Coupa, with expense reporting launched in April
Talia Pandolfi Controller
and procurement
have been available.
SINCE IMPLEMENTATION OVER
With the second quarter of Coupa (Q4
68,000
2019), we have developed a hands-on Training Module that will walk users
INVOICES REPRESENTING
through all aspects of the tool and train
launched in
$61M IN SPEND HAVE
June. The Coupa
BEEN PROCESSED
to continue to refine Coupa to best
THROUGH COUPA.
we value all of the feedback we have
and invoicing
Implementation team spent 6
new users on the platform. We hope meet the needs of the DCA family, and received. We want to thank everyone
months working with Coupa experts in
Sabian A. Selmer
Director of Procurement
tool to meet the needs of DCA. In the first month of
implementation, the team held over 45 training sessions, and has continued office hours on a weekly basis to serve user needs and answer questions in an effort to support our offices. All 320 offices that were affiliated as of the implementation date have successfully average time to place an order has
Before having our training (with the Procurement Team), I felt powerless when ordering in Coupa. Now I understand a lot of the tools that I can use to help me with all my orders. Naomi H (TX) if you have questions or need assistance with Coupa, email coupasupport@dentalcarealliance.com
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learning how to use Coupa, and we hope
their invoices online and the payment
designing the
placed orders through Coupa. The
for their patience and persistence in
Coupa provides all users visibility to processing time. Additionally, it allows
it continues to add value in the offices.
vendors who join the Coupa portal to
Big congrats to the Coupa Implementation
submit invoices electronically through
team and all of the users of the system!
Coupa and have visibility to their orders and payments. We have received extremely positive feedback from our internal users and vendors surrounding the visibility that Coupa provides. The online Expense Reporting tool allows
Coupa Implementation Team: Rachel Fielding, Senior Accounts Payable Coordinator & Coupa Admin Rachel Black, Purchasing Coordinator & Procurement Coupa Admin
us visibility into the approval process and
Sabian Selmer, Procurement Director
the average approval time of expense
Talia Pandolfi, Controller
reports is now 1.65 days, which brings DCA in line with the industry
I learned that I can order from each company (at one time in Coupa) and push the order through. And it might get there quicker. The Procurement Team did a great job explaining how they go out and get better prices for us. And great job explaining the budget. Deborah H (TX)
Having the Procurement Team come and visit with us for some much needed training was a blessing! Now I’m not so stressed out about ’am I ordering right, are we going to get what we need...’ They set my mind at ease. I understand ordering is a little more involved than it once was but it isn’t hard! Knowing the fundamentals has helped me understand how to get our order correct and on time; and, most of all to keep it organized! Kristen L (TX)
