DENOVO PRACTICE SUCCESS & INVESTING IN OUR FUTURE
VITAL FEW #
2
As of writing this, we have completed
With our added team concentrating
and are finishing up 89 office refresh
on our facilities and the ever growing
Craig Murray
projects. We have another 21 that we are
footprint, we have kicked off some
Vice President of Real Estate & Strategic Initiatives
waiting on quotes or approvals. We will
important programs.
continue this momentum into 2020 with our planning. Please do not hesitate to As we close out 2019 I look back at the
reach out to me if you feel you have not
amount of work that has been done
been heard on the needs of your location.
across all regions and affiliations and
We need to prioritize them all, but all our
am amazed at what our team has
offices need to be heard.
accomplished with the help of many outside of the Support Center.
WE HAVE COMPLETED
The first is a national partnership with Lennox HVAC. They will slowly become our national preferred contractor for all Preventative Maintenance (PM) and repair work. In many cases, we are legally obligated to have a PM program in place
As we look ahead to 2020, we have two
for the landlord. Under the leadership of
de novos looking to open in the first
Chuck Aldrich, we will be making sure we
quarter. Those are Advanced Dental Care
are compliant.
of Daytona Beach with Dr. Melissa Colon,
FIVE DE NOVOS AND
Tioga Dental at Celebration Pointe with
MULTIPLE RENOVATIONS:
Dr. Busch, Dr. Craighead and Dr. Potter.
The second initiative will be to have all of our practices evaluated on the aesthetic appeal of the location. This is not to have
BAYSTATE DENTAL OF
Forever Family Dental of New Lennox
a critical eye, but a way for us to prioritize
SPRINGFIELD, MA
with Dr. Courtney Botica, Klar Voorhees in
the refresh program. A big factor I believe
TIOGA DENTAL IN
Littleneck with Neal Klar, Marni Voorhees
in becoming patient centric are the
and Patrick Holmes, and Konikoff Dental
aesthetics of our practices.
GAINESVILLE, FL GENTLE DENTAL OF
in Edinburg all look to open in the 2nd quarter of 2020.
To that end, we are exploring to identify a Facilities Management program that
JENKINTOWN, PA
DCA is also planning to relocate a number
will best fit our needs and goal to serve
KONIKOFF DENTAL
of locations due to the lease being expired
you better in response time, reporting
and a need to create a best in class
and capital forecasting. We are getting
environment for our teams. With the 2020
close and we will have a robust training
de novos, relocations, and expansions, we
program prior to going live.
IN LITTLENECK, VA BAYSTATE DENTAL OF HOLYOKE, MA
are looking at close to 20 large projects. This will be our biggest year yet.
I look forward to what the end of 2019 brings and what 2020 holds. Please let us know what we can do to help.
Focusing on Successful New Partnerships
As the Dental Care Alliance family of affiliated practices continues to expand in sophistication and geography, the support and operations leadership teams are more committed than ever to creating value, unlocking growth opportunities and putting the practice first. Earlier this year, Craig Murray was named as DCA’s dedicated point of contact for newly affiliated practices. Additional support and infrastructure in 2020 is expected to help lead new affiliation relations and assimilation efforts, ensure operational success and drive team and doctor engagement and support. These additional resources and attention will help to ensure that DCA delivers on our promise to unlock value from our newest partners from day one.
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