DCA Insider ‣ December 2019

Page 40

DENTAL HYGIENE

CREATING HEALTHY SMILES

for Life

In honor of Dental Hygiene Month and with great admiration for DCA’s entire team of dental healthcare professionals, we honor the team at The Dental Center in Indiana! Seven dedicated team members have served at the same

After so many years at the same location, it is no surprise

address in South Bend, Indiana, for more than 40 years

the team members’ loyalty is reflected in the patient

each... that’s a total of over 300 years of service!

base. Many families are third or fourth generation

According to Becky Wetzel, the longest serving member of the team, career expectancy when she graduated from Indiana University Hygiene Program was about 5 years. Having surpassed that by nine times (and counting!), she credits her longevity to treating each patient like family. Family is a recurring theme, with Sue Spier and Linda Mouros also appreciating the warmth and camaraderie which the group enjoys every day. Trina Schultheis and Gerri Kromkowski echoed their love of kids and the special communication skills needed to connect with

patients of The Dental Center. Karen Austgen explains the team has grown with the practice, and is not afraid of change. The practice started in 1963 by Drs. Alfred Fromm and Charles Rosenbaum and has undergone multiple expansions and remodels to meet the needs of the community, and continues strong today. Thank you for your many years of commitment and service to the families of The Dental Center in South Bend. We are grateful you are part of the DCA family and all that you do to help us grow stronger together!

young patients, as well as parents and caregivers.

Pictured left to right in photo: Karen Austgen, RDH and Office Manager 45 yrs; Trina Schultheis, EFDA 40 yrs; Sue Spier, BS, RDH 41 yrs; Becky Wetzel, RDH 45 yrs; Gerri Kromkowski, RDH 40 yrs; Linda Mouros, Medicaid Coordinator 45 yrs; Not pictured: Dr. Rob Austgen 44 yrs

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Enhanced Learning Management System Compliance Training: Basic Expectations for Safe Care

2min
page 47

DCA-Supported Practices

6min
pages 54-55

HR: Celebrating the Heart of DCA

3min
page 44

DCA Support Directory

0
page 56

DCA Career Academy Expands the Team and Offerings

4min
pages 42-43

We Reserve the Right to Get Better

2min
page 49

Creating Healthy Smiles for Life

1min
page 40

Partner of Choice

5min
pages 32-33

Denovo Practice Success & Investing in Our Future

3min
page 34

Taking Time to Celebrate the Team

1min
page 31

Clinical Chat: Preparing for Dentistry

4min
page 37

Dear Hygeniuses of DCA

4min
pages 38-39

Coupa

2min
page 30

Operations Updates

7min
pages 26-27

Focus on Orthodontic Excellence

2min
page 25

Working Smarter, Not Harder with DCA Smart Scheduling

1min
page 23

Clinical Innovations

3min
page 24

A Support Center Working for You

2min
page 21

Putting the Practice First

3min
page 22

Marketing Minute

1min
page 20

Becoming Consumer-Centric

3min
page 10

Fall Fun with DCA

0
page 17

The Average American’s Dentist Selection Process During a Google Search

3min
pages 18-19

CEO Message

3min
page 5

Opioid Responsible Dentistry

2min
page 6

Improving the Payment Experience

1min
page 12

Living the Values

3min
pages 14-16

It’s Time for a Better, Smarter Path

2min
page 13
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