DCA Insider ‣ December 2019

Page 5

CEO Message With the fourth edition of the DCA Insider, I

I am also pleased to announce that we

would like to thank Kelly Stillman, Director

continue to expand our footprint and

of Communications, and Graphic Designer

the number of new communities we are

Sandy Wachowski for their continued

serving—including Arizona and Colorado.

leadership and management of the content and creative process. I’ve received numerous compliments from our team

2019 AFFILIATIONS

Jerry Rhodes

Chief Executive Officer

mentioning the quality and timeliness of

Arkansas Maxillofacial Surgery, AR

each edition. Furthermore, I appreciate

Austin Children’s Dentistry, TX

Lastly, I wanted to mention that DCA’s

the continued input of our leaders who

clinical team has established a series

contribute to the quality of the content

Boynton Oral & Maxillofacial Surgery & Implant Center, FL

and relevance of each edition.

Brace Yourself Orthodontics, IN

If you have had the chance to attend one

Colorado Springs Oral Surgery & Pueblo Oral Surgery, CO

of our regional Town Halls you have seen that I open each meeting with a recitation

Cordon Orthodontics, AZ

of new protocols and communications focused on the responsible use of opiates in dentistry. The misuse, abuse and accompanying issues with opiates have generated an unprecedented public health crisis in our nation.

company. This is a continuing effort to

Pediatric Dentistry & Orthodontics of Midland Park, NJ

reinforce the principles of DCA and what

East Valley Implants & Periodontal Center, AZ

we are trying to accomplish together,

North Point Periodontics & Dental Implants, GA

health problems have devastated

as an organization. Our Values focus

PDA Dental, NY

entire communities and contributed

Precision Dental, AZ

to an unprecedented reduction in life

of the Mission, Vision and Values of the

on the conduct of the company and are a direct reflection of our efforts to the patients, families and communities

Quality Orthodontics, GA

we serve. Supporting our mission to

Randol Mill Family Dentistry, TX

advance the practice of dentistry, we

South Texas Orthodontics, TX

are making a further investment, and I

Currently, opiate overdoses kill more Americans than automobile accidents. Opiate addiction and associated

expectancy. Dentistry has role to play in supporting patient education and awareness of the risks of opiates and the potential for abuse. In this effort, we are pleased to support our providers

am very pleased to announce that we

Dental Care Alliance is committed to

are establishing a new foundation. The

advancing the practice of dentistry and

USMILE Foundation will allow all DCA

continuously looks for ways to innovate

practices and support center staff to

and improve our technology. For the

demonstrate meaningful support derived

last year, we have been working on an

from our Mission, Vision and Values by

exciting new smartphone app that will

providing dental services for underserved

provide a seamless connection and user

populations, enabling dental education

experience for our dentists across the

for financially challenged students, and

DCA family. Designed to support intra-

providing direct support for a variety of

company communication, provide access

needs and to communities in need. I am

to critical clinical and practice level data,

very excited to make this announcement

and a platform for teledentistry and

and welcome the support of our team

increased collaboration for our dental

members. We will communicate more

teams, the application will be the first of

details about the USMILE Foundation

its kind in the DSO industry. The DR App

over the next several months. Please

is a significant investment in our ability to

look for information on the respective

support communication and support our

activities and the work of the foundation,

practices, and we plan to release it to our

and ways that you can get involved.

doctors in early 2020.

and lead the way with this initiative. In closing, we have had a landmark year in 2019, passing many important milestones. Thank you for living the DCA values and all that you do to help DCA achieve success and grow stronger together. I look forward to our continued success and all of the opportunities that I’m certain 2020 will bring.

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Enhanced Learning Management System Compliance Training: Basic Expectations for Safe Care

2min
page 47

DCA-Supported Practices

6min
pages 54-55

HR: Celebrating the Heart of DCA

3min
page 44

DCA Support Directory

0
page 56

DCA Career Academy Expands the Team and Offerings

4min
pages 42-43

We Reserve the Right to Get Better

2min
page 49

Creating Healthy Smiles for Life

1min
page 40

Partner of Choice

5min
pages 32-33

Denovo Practice Success & Investing in Our Future

3min
page 34

Taking Time to Celebrate the Team

1min
page 31

Clinical Chat: Preparing for Dentistry

4min
page 37

Dear Hygeniuses of DCA

4min
pages 38-39

Coupa

2min
page 30

Operations Updates

7min
pages 26-27

Focus on Orthodontic Excellence

2min
page 25

Working Smarter, Not Harder with DCA Smart Scheduling

1min
page 23

Clinical Innovations

3min
page 24

A Support Center Working for You

2min
page 21

Putting the Practice First

3min
page 22

Marketing Minute

1min
page 20

Becoming Consumer-Centric

3min
page 10

Fall Fun with DCA

0
page 17

The Average American’s Dentist Selection Process During a Google Search

3min
pages 18-19

CEO Message

3min
page 5

Opioid Responsible Dentistry

2min
page 6

Improving the Payment Experience

1min
page 12

Living the Values

3min
pages 14-16

It’s Time for a Better, Smarter Path

2min
page 13
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