August 2023

Page 42

Where Business Meets Unmatched Luxury. JW Marriott Bengaluru Hotel AUGUST 2023 `150 THE DISCERNING TRAVELLER THE INDIAN WINE REVOLUTION ON POINT REPORT
burgeoning popularity of Indian wines
Indian luxury hotels are going the extra mile for business travellers INDIA
and frequent flyer programme offerings by global airlines Hilton Frankfurt City Centre, Steigenberger Icon Frankfurter Hof and more
The
How
Loyalty

AUGUST 2023 `150

THE DISCERNING TRAVELLER

How Indian luxury hotels are going the extra mile for business travellers

ON POINT REPORT

Loyalty and frequent flyer programme offerings by global airlines

THE INDIAN WINE REVOLUTION

The burgeoning popularity of Indian wines

Hilton Frankfurt City Centre, Steigenberger Icon Frankfurter Hof and more

THE HEART OF GERMAN CHARM

A soul-enriching voyage to the awe-inspiring Frankfurt Rhine-Main

INDIA
3 AUGUST 2023 business traveller india AUGUST 2023 CONTENTS REGULARS 08 UPFRONT Business travel news from around the world, hotel of the month and air miles 71 SHOWSTOPPER Blu Atlas- Atlantis Eau De Parfum 73 TIMESTOPPER Longines Spirit Zulu Time INDIA 77 81 THE HEART OF GERMAN CHARM An enthralling odyssey to Frankfurt Rhine-Main ON THE COVER 16 75 Steigenberger Icon Frankfurter Hof 76 Hilton Frankfurt City Centre 77 JW Marriott Hotel New Delhi Aerocity 78 Flemings Selection Hotel Frankfurt-City 79 Hotel Nassauer Hof 80 Republic at e Ritz-Carlton, Millenia Singapore 81 Sea Fu at Four Seasons Resort Dubai At Jumeirah Beach 82 Courtyard Mahableshwar 32 54 46 62 THE INDIAN WINE REVOLUTION Delving into the rise of Indian wines GADGETS GALORE A handpicked list of smart gadgets to use whilst travelling ON POINT Airlines’ loyalty programmes for frequent yers THE DISCERNING TRAVELLER Luxury o erings for business travellers in domestic ve-star hotels A soul-enriching voyage to the awe-inspiring THE HEART OF GERMAN CHARM THE DISCERNING THE INDIAN WINE ON POINT REPORT The burgeoning popularity of Indian wines Loyalty and frequent flyer programme offerings by global airlines How Indian luxury hotels are going the extra mile for business travellers Hilton Frankfurt City Centre, Steigenberger Icon Frankfurter Hof and more INDIA FEATURES

Welcome to the August 2023 issue of Business Traveller India! As we usher in August and also the peak of our monsoon season, to beat the gloom we bring you an assortment of stories to brighten the month and dispel the grey!

Our cover story journeys through the timeless and beautiful city of Frankfurt Rhine-Main where we detail what business and leisure travellers can enjoy and experience; from cultural attractions, restaurants, bars, nature trails, facilities, where to stay and more, we have it all! Our domestic hospitality story showcases what business travellers are looking for in luxury hotels, whether it is loyalty bene ts, accommodation, F&B o erings, location and so on, with each hotel we emphasise what makes them a favoured choice. e aviation story highlights frequent yer programs on some of the best global airlines and our feature on gadgets is about the smart gadgets that will enhance your work trip or holiday. Last but not least, our story on the growing popularity of Indian wines and winemakers makes for an interesting and informative read. is, and much more, we bring to you and hope you enjoy reading the articles as much as we enjoyed writing them!

We wish you safe and happy travels.

4 AUGUST 2023 business traveller india
THE INDIAN WINE REVOLUTION Spotlighting the growth of Indian wines (pg 62) THE DISCERNING TRAVELLER How domestic luxury hotels are pulling out all the stops for business travellers (pg 32) ON POINT Frequent yer programmes and their bene ts (pg 46) THE HEART OF GERMAN CHARM Life-changing adventures and experiences in Frankfurt Rhine-Main (pg 16) WELCOME
IN THIS ISSUE

XENIA JAMSHYD LAM

Xenia Jamshyd Lam is a hotelier by profession and has done her Masters in Gastronomy from the University of Gastronomic Sciences in Italy. She enjoys travelling, cooking and art. In this issue, she shares her curated list of must-have gadgets for the modern traveller. See page 54

AATISH NATH

Aatish Nath is a freelance writer based in Mumbai. He specialises in covering the following beats- food, beverages and luxury. In this issue, he shares why Indian wines are becoming increasingly popular and why we must pay attention to this revolution. See page 62

ABHISHEK SADHOO

e General Manager of Shangri-La Eros New Delhi, Abhishek is a seasoned hotelier with close to two decades of experience in the hospitality industry. In this issue, he provides an insight into the importance of MICE facilities at a business hotel. See page 70

RICHARD TAMS

Richard is a London-based airline consultant who has worked across Europe, Asia and North America and now runs his own consultancy, Tailwind Advisory. In this issue, he discusses how every small e ort towards sustainability can add up to make a big di erence. See page 72

AUGUST 2023 business traveller india 5
CONTRIBUTORS

Publisher & CEO Ravi Lalwani

Managing Director Julian Gregory

Executive Director Meena Lalwani

EDITORIAL

Consulting Editor Khursheed Mistry

Assistant Editor Anithya Balachandran

Production & Design Head Amit Chavan

Contributors Aathish Nath, Abhishek Sadhoo, Richard Tams and Xenia Jamshyd Lam

ADVERTISING

Commercial Director Ravi Lalwani

Email ravi@panaceapublishing.co.in

CONTACT

Editorial tel +91 22 2215 0557

Email editorial@panaceapublishing.co.in Website businesstraveller.com Twitter.com/bt_ind

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world. Reproductions or imitations are expressly forbidden without the permission of the publishers. Unsolicited manuscripts will not be accepted for publication and Business Traveller India accepts no responsibility for loss or damage to them. The opinions expressed by contributors are not necessarily those of the publishers, who cannot accept responsibility for any errors or omissions.

Business Traveller has the following international editions: Germany, Poland, Hungary, Asia-Pacific, China, India, Netherlands, North America, Middle East and U. K

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INDIA
Business Traveller India is published 11 times a year at our address (right). Business Traveller India is the first of its kind to be published in India. The magazine is entirely independent of all commercial interests within the travel industry. All rights reserved in respect of all content, articles, illustrations and photography published in Business Traveller India anywhere in the RNI NO.: MAHENG 2016/71766. Printed & Published by Ravi Lalwani on behalf of Panacea Publishing Pvt. Ltd. Printed at Indigo Press ( India ) Pvt. Ltd. Plot No.1C/716, Off Dadoji Konddeo Cross Road, Between Sussex And Retiwala Ind. Estate, Byculla ( East ), Mumbai - 400 027. Maharashtra and Published at 3 Hampton Court, 123, Wodehouse Road, Colaba, Mumbai 400 005
AUGUST 2023 business traveller india Catch the latest on travel, aviation, hospitality, technology and lifestyle. PAYMENT METHOD: PAYMENTS TO BE MADE BY NET BANKING. NAME (MR/MRS/MS/DR): JOB TITLE: COMPANY NAME: ADDRESS: TEL: E-MAIL ID: Please complete this form and email it to info@panaceapublishing.co.in 20, Vaswani Mansions, 120, Dinshaw Vachha Road, Churchgate, Mumbai 400 020 Vishwanath Bangera (022) 42202122/9322276167 Email: vishwanath@mediastar.co.in INDIA YES, I WISH TO SUBSCRIBE TO BUSINESS TRAVELLER INDIA INDIA One for the road Well Groomed Beauty regimes for men The City Beautiful An overview of Chandigarh Gainful Investments India’s leading industries in Chennai Press to Start Infotainment systems in cars Revelling in Bengaluru FEBRUARY 2017 `150 cover__dec cc.indd 1 SPECIAL SUBSCRIPTION OFFER BUY OR 20 ISSUES FOR JUST `2,500 10 ISSUES (PLEASE TICK THE BOX) 20 ISSUES (PLEASE TICK THE BOX) BUSINESSTRAVELLER.COM/SUBSCRIBE Benefit from discounts and full access to the website when you subscribe to Business Traveller Plus. SUBSCRIPTIONS FIN.indd 77 1/26/17 1:42 PM YOUR INVITATION TO SUBSCRIBE TO OUR NEW LOOK MAGAZINE 1 YEAR FOR JUST `1,450 2 YEARS FOR JUST `2,750 A soul-enriching voyage to the awe-inspiring Frankfurt Rhine-Main THE HEART OF GERMAN CHARM AUGUST 2023 `150 THE DISCERNING TRAVELLER THE INDIAN WINE REVOLUTION ON POINT REPORT The burgeoning popularity of Indian wines Loyalty and frequent flyer programme offerings by global airlines How Indian luxury hotels are going the extra mile for business travellers Hilton Frankfurt City Centre, Steigenberger Icon Frankfurter Hof and more INDIA BTI Cover Aug 2023_R2.indd 1 25/07/23 6:45 PM PAYMENT METHOD: PAYMENTS TO BE MADE BY NET BANKING. 7 YES, I WISH TO SUBSCRIBE TO BUSINESS TRAVELLER INDIA 3 Hampton Court, A Wing, 123 Wodehouse Road, Colaba, Mumbai 400005 Shmira Prasanth +91 9004015411 SUBSCRIBE BENEFICIARY NAME: PANACEA PUBLISHING PVT LTD / BANK ACCOUNT NO: 000024996940019 / IFSC CODE: DEUT0784PBC

AIR MILES

Business Traveller India talks to Yasser Ali, CEO and Founder of Amore Gelato about his Shark Tank experience, venturing into the business of ice creams and more.

What was your experience of appearing on Shark Tank like?

It was a thrilling, surreal yet overwhelming experience. Everything you learn as an entrepreneur and a business owner is put to test in front of the Sharks. All of them have di erent personalities and business acumen but the questions they ask are some of the most challenging and detailed. To summarise the experience, it was exciting and scary all at the same time. When you are on that stage in front of the Sharks, it seems like a blur but the support and the love you get after the shark tank is incredible and overwhelming.

Could you please tell us about which interests of yours pushed you to found Amore Gelato?

I’ve always been very passionate about ice cream, growing up I would have ice cream almost every day. I wanted the customers to love and

enjoy ice creams the way I did. Realising that India needed good and authentic ice cream was my biggest motivation to found Amore.

What has the journey so far been like in introducing gourmet and vegan gelatos and sorbettos to the Indian market?

Knowledge is power, I believe. A well-informed customer makes the right choice. We began our journey by educating the masses and breaking preconceived notions. The idea that vegan or sucrose-free ice creams taste bad is not true. They taste fantastic! People also think gelato is gelatin-based or it’s not vegetarian. Being a brand, you really have to inform, educate, and enlighten your customers, creating an irreplaceable demand for your product.

Tell us a few things that we would always find in your carry-on luggage?

My profession allows me to travel a lot, so I prefer to pack light. Usually, when I travel domestically, I do not check the bags in. I pack exactly how much I need for places I'm going to visit. I have my essentials, toiletries, some clothes, my computer accessories, medicines and headphones.

How important is travel in your life and what destination is next on your bucket list?

Travelling according to me is very important as it exposes one to new cultures and experiences. I have travelled quite a bit throughout my life, both for work as well as for leisure. Having a brand that is so deeply rooted in Italian culture, Italy is almost like a second home. I also travel a lot to the United States of America. With Amore expanding in India, I travel extensively within the market. As far as what's next on my bucket list, I would like to say Zanzibar.

TOYA AT THE WESTIN RESORT & SPA, HIMALAYAS INTRODUCES A TEPPANYAKI EXPERIENCE

TAKING INSPIRATION FROM Chinese, ai, Korean and Japanese cuisines, the contemporary restaurant, Toya is located within e Westin Resort & Spa Himalayas. e restaurant now o ers a live Teppanyaki showcase to engage guests, whilst they enjoy views of the forested hillside. e menu at Toya has been carefully cra ed by expat chef Tawee Chaichana, to make it exclusive and sensitive to all avour palettes and preferences. With modern and sophisticated designs, the restaurant comes with a beautiful al-fresco dining area attached for guests who wish to enjoy the natural surroundings. e design elements at Toya showcases a beautiful blend of traditional and contemporary south Asian elements, making the culinary experience a highly memorable one. marriott.com

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THE OKURA TOKYO

e Okura Tokyo is a serendipitous haven for discerning business travellers in which every space has the subtly re ned presence of art, culture, and nature. Founded in 1962, the luxury property features 508 rooms – 140 rooms in the Heritage Wing and 368 in the Prestige Tower. Whether in the sky-scraping Prestige Tower or the Heritage Wing, e Okura Tokyo sets a high bar for luxury and Japanese-style hospitality. e view of the Japanese garden and art museum from guest room windows, eight exemplary F&B outlets serving world cuisine, distinctive meeting spaces to accommodate events of any size or occasion and various other luxurious facilities make it an undisputed choice for business and leisure travellers. theokuratokyo.jp

AUGUST 2023 business traveller india
UPFRONT
OF TH E MONT H HOTEL

INDIGO SETS COURSE FOR AZERBAIJAN BY LAUNCHING NEW CONNECTIONS BETWEEN DELHI AND BAKU

INDIGO IS SOARING

the 30th international destination and 108th overall destination in the 6E network. ese exclusive ights between Delhi to the captivating city of Baku, Azerbaijan will take to the skies starting August 11, 2023. ese new ights will open doors to incredible experiences for both business and leisure travellers alike. India and Azerbaijan share a special bond characterised by growing bilateral relations. e introduction of Indigo’s new ights between Delhi and Baku further strengthens this connection, fostering economic ties and promoting closer diplomatic relations. e exchange of trade, expertise, and technology between the two nations, particularly in the oil sector, holds immense potential for mutual growth. goindigo.in

TURKEY HAS EMERGED as a top holiday and wedding destination for Indian visitors over recent years. According to the latest reports, the country has broken all previous inbound travel records from India this year as it saw an increase of 88.03 per cent in travellers until April 2023 alone. e two most visited cities this year that le tourists mesmerised with their scenic beauty were, Istanbul and Nevsehir. e country has emerged as an ideal destination for the FIT and MICE segments amongst Indian travellers, leading to an uptick in the number of Indians visiting Turkey, this year. Turkey ranks as the fourth most popular destination for tourists worldwide a er hosting 51.4 million international visitors in 2022. e country aims to surpass all the previous records by hosting a signi cantly higher number of Indian and international visitors in 2023. goturkiye.com

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TURKEY IS GEARING UP TO WELCOME THE HIGHEST EVER NUMBER OF INDIAN TRAVELLERS IN 2023

THE ALL-NEW AER OPENS AT FOUR SEASONS HOTEL MUMBAI

AER RE-OPENED on 18 June, 2023 a er a year of complete renovations, presenting a thrilling transformation. A fresh and exciting beverage menu by renowned mixologist Alexandre Renoue, the bar's Beverage Manager, is designed to delight the discerning drinker while the bar’s re ned interiors make the perfect setting for glorious views of South Mumbai’s skyline and alluring sunsets. One of the most anticipated openings of the year, Aer has now opened its doors in an exciting iteration as a yacht club invigorated by a new team and a novel approach to food and beverages. Hallmarked by a captivating mélange of modernity underscored by time-tested traditionalism, architect Phillip Pond has reimagined the space into a contemporary bar with a nautical undertone. Aer's revamped menu serves as a gastronomic voyage for gourmands and a masterclass in culinary artistry. “ e beverage menu is an ode to its nautical ethos and thoughtfully curated as a sensory voyage through the changing patterns of the weather,” says Alex. e serene clarity of the tranquil Clear Skies cocktail line-up gives way to the brooding intensity of the underheads, an assortment of bold spirits and alcoholforward mixtures. fourseasons.com

FAIRFIELD BY MARRIOTT DEBUTS IN JAIPUR

FAIRFIELD BY MARRIOTT announced the opening of Fair eld by Marriott Jaipur, celebrating the brand’s debut in one of India’s most enthralling and historical cities. Fair eld by Marriott Jaipur is a 30-minute drive from the Jaipur International Airport and is a stone’s throw away from the metro and bus stations. Located in the city centre, the hotel o ers easy access to majestic palaces, vibrant markets, wildlife parks and stunning architecture that is a captivating showcase of the city’s royal heritage. e hotel o ers 76 spacious, modern and well-equipped rooms including one suite. e signature all-day dining restaurant, Twenty-One Bar and Cafe, serves a decadent bu et of international and local favourites, paired with an extensive à la carte menu. Sharing this space is the lounge bar that allows guests the pleasure of the tranquil outdoors, in the company of refreshing cocktails and single malts, with a view of the verdant Aravalli Hills. e Market is a 24-hour convenience store, stocked with smart utilities and open for service when needed. e hotel also o ers a business centre and a 24/7 fully equipped gym. marriott.com

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IHG HOTELS AND RESORTS DEBUTS HOLIDAY INN BRAND IN BHUTAN

IHG HOTELS & RESORTS has announced the signing of a management agreement with T&K Construction Private Limited for its rst Holiday Inn hotel in Bhutan. e 100-keys property Holiday Inn imphu is set to open its doors in the second quarter of 2025. e hotel marks IHG’s second brand in Bhutan, complementing the existing Six Senses Bhutan. Holiday Inn imphu will provide a comprehensive range of world-class amenities, catering to the needs of both leisure and business travellers. With a sharp focus on comfort, guests can expect well-appointed and inviting rooms and suites. e hotel also features three convenient food and beverage outlets, including an all-day dining restaurant, a vibrant bar, and a relaxing lobby lounge. Recognising the increasing demand for MICE and corporate events, the hotel will provide multiple meeting facilities, including a ballroom. ose seeking relaxation and rejuvenation can also enjoy access to leisure facilities such as a swimming pool, tness centre, and spa. ihg.com

HELSINKI AIRPORT REMOVES 100ML LIQUIDS IN HAND LUGGAGE RULE

AIRPORT COMPANY FINAVIA is increasing the amount of liquids allowed in hand baggage at Helsinki airport. Passengers will now be able to take up to two litres of liquids through security in the departures hall at Helsinki airport. is is a result of the airport’s development project which aims for smoother and more stress-free security controls. e rst phase was completed last summer and saw the creation of a new security area with eight control lines featuring new scanners that do not require passengers to remove electronics and liquids from their hand luggage. e second phase was completed this month and included two additional security lines. Helsinki airport follows several other airports which are relaxing restrictions on liquids in hand luggage. Amsterdam Schiphol has had CT scanners in place since May 2021, while London City airport became the rst major airport in the UK to relax restrictions in April 2023, following the implementation of new generation CT scanners at security.

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VFS GLOBAL OFFERS UK VISA SERVICES VIA PREMIUM APPLICATION CENTRES AT FOUR RADISSON HOTEL GROUP PROPERTIES IN INDIA

VFS GLOBAL HAS entered a strategic partnership with the Radisson Hotel Group in India. rough this alliance, VFS Global aims to operate UK Premium Application Centres from the hotel chain’s properties in Amritsar, Ludhiana, Mohali in Punjab, and Noida in Uttar Pradesh. UK visa customers can now book appointments at any of the Premium Application Centres located at Radisson Blu Hotel Amritsar, Radisson RED Chandigarh Mohali, Park Plaza Ludhiana, and Radisson Noida for submitting their applications and enrolling biometrics this summer season. is partnership will provide customers residing in and around Punjab and Noida with four new location options, in addition to the visa application centres located in Chandigarh, Jalandhar and New Delhi. Vfsglobal.com

AIRBNB SIGNS AN MOU WITH THE MINISTRY OF TOURISM TO SHOWCASE INDIA’S HERITAGE STAYS AND PROMOTE CULTURAL TOURISM

AIRBNB SIGNED A MEMORANDUM OF UNDERSTANDING (MOU) with the Ministry of Tourism, Government of India, to promote India as a most sought-a er high potential tourism destination and shine a spotlight on its rich cultural heritage. At the heart of this partnership lies the launch of the exclusive ‘Soul of India’ microsite that showcases an array of heritage stays across the country. ese heritage properties, steeped in history and architectural brilliance, o er an authentic glimpse into India’s rich cultural tapestry. Additionally, Airbnb will also o er support to hosts in untapped tourist areas, assist them in promoting their homestays, build host capacity, and foster a culture of responsible hosting. airbnb.co.in

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MANDARIN ORIENTAL TO OPEN THIRD HOTEL IN LONDON

MANDARIN ORIENTAL HOTEL GROUP is set to open its third hotel in the British capital in 2028, situated on London’s South Bank. e luxury hotel group has an existing property in Knightsbridge – Mandarin Oriental Hyde Park – and is set to open its second hotel in the English capital this summer, located on Hanover Square in Mayfair. Mandarin Oriental Bankside will join the two hotels in ve years’ time and form part of the 2.2 hectare mixed-use Bankside Yards development, a project which is designed to reconnect the space between the Tate Modern and Blackfriars Station. mandarinoriental.com

YATRA UNVEILS YATRA PRIME SUBSCRIPTION

YATRA ONLINE THROUGH its Indian subsidiary Yatra Online Limited introduces Yatra Prime, a subscription o ering. e subscription service unlocks a world of advantages for its members, making travel more a ordable, convenient, and enjoyable. Key features of Yatra Prime encompass numerous bene ts such as no convenience fees over and above all ongoing o ers, special fares on domestic air tickets, and access to dedicated and on-priority VIP customer support. Additionally, Prime subscribers can look forward to milestone-based rewards that further enhance the membership experience. yatra.com

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VINODEBELLA DEBUTS AT THE BRUNCH CLUB BY RADISSON BLU MUMBAI INTERNATIONAL AIRPORT

BUSINESS TRAVELLER INDIA recently had the pleasure of sampling VinoDeBella, a newly launched Indian Wine brand founded by female entrepreneur Archana Singh at e Brunch Club by Radisson Blu Mumbai International Airport. Singh is a wine enthusiast and among India's few women wine entrepreneurs. "It's exciting to see how Indian wines are making great strides in the industry and particularly inspiring to see the emergence of small boutique vineyards producing high-quality wine" she says.

VinoDeBella specialises in artisanal wines sourced through close partnerships with small boutique vineyards in Nashik. ey o er red and white wine varietals, including Shiraz, Cabernet Sauvignon, and Chenin Blanc. VinoDeBella entered the market in December 2022 and is currently only available at select establishments in Mumbai and surrounding areas. vinodebella.com

SIX SENSES KANUHURA natural beaches in the Maldives, the resort encompasses another two white-sand private islands, one for intimate desert island dining and the other for the ultimate castaway escape. Six Senses has intentionally opted to reinvent a Maldivian icon, reimagining the existing resort and resources while continuing to protect the natural beauty of the island. What stays has been enhanced, from the Dri and Bottega dining outlets to the organic gardens, where a microgreens nursery mingles with the beauty of wild orchids. e 91 beachfront and overwater villas include 12 new Beach Retreats. ese o er one to three bedrooms and private pools just steps from the ocean, spot on for families or larger groups. sixsenses.com

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THE HEART OF GERMAN CHARM

Exploring an idyllic mélange of charming landscapes, enthralling cityscapes, vibrant cultural experiences, rejuvenating nature and so much more in Frankfurt Rhine-Main.

WORDS ANITHYA BALACHANDRAN

FRANKFURT
iStock AUGUST 2023 business traveller india
EDITION

FRANKFURT RHINE-MAIN

Varying vistas of natural scenery, quaint towns and villages exuding cultural vibrancy and cityscapes with an abundance of varied o erings; Frankfurt Rhine-Main is a travel destination that guarantees an enriching, unique experience. Situated in the heart of Europe, the destination features the ve cities of Ascha enburg, Darmstadt, Hanau, Frankfurt am Main and O enbach. A key geographical feature of the region is the majestic rivers that surround it. Towards the south in Darmstadt, the River Rhine creates a pictorial, tranquil expanse. On the other hand, the River Main meanders through the metropolitan haven of Frankfurt am Main, creating awe-inspiring views for the visitors to revel in. Adding to the captivating landscape of the region are the low mountain ranges- Taunus, Odenwald, Spessart and Vogelsberg. Indulging in hiking, cycling and water sports is highly recommended as the diversi ed range of recreational o erings coupled with the remarkable surrounding scenery make for a highly rejuvenating experience.

the newly launched exclusive VIP-Services at the airport. e services are available regardless of the airline or booking class. e professional VIP agents will manage all important travel formalities to ensure guests have a seamless, stress-free travel experience. One can relax in the comfort of the stylish VIP lounges and suites which are located far from the public terminal areas to create an uninterrupted ambience of tranquillity and privacy. e VIP service must be booked in advance and can be done so telephonically or online. Travellers booking the service will be welcomed at the private VIP parking directly at the airport, away from the usual terminal routes. One can also book the fully equipped conference room to conduct business meetings or an opulent private suite to truly unwind. When it is time for the traveller’s onward ight, a chau eur will escort the guest in a luxurious limousine directly to the aircra .

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©#visitfrankfurt, Holger Ullmann

MAIN TRAIN STATION

Situated in the centre of the city, Frankfurt’s main train station is a 13-minute train ride from the airport. Between the fairgrounds and the city centre, the bustling railway station is one of Europe’s busiest tra c and transport hubs. An integral part of the city and region’s public transport network, one can catch a train to major European cities such as Berlin, Paris and Amsterdam which are merely four hours away from this station.

THE FRANKFURT PILGRIMS’ TRAIL APP - USEEUM

e ‘USEEUM’ app has been created to impart in-depth information to visitors traversing the barrier-free Frankfurt Pilgrims’ Trail. e information on the app covers both the route and the individual pilgrimage sites along the trail. To make sure the information is accessible to a wide range of people, the app is available in German and English which is compartmentalised into complex and simple language. Travellers with mobility impairments can access additional route information on the app such as videos in sign language with subtitles.

ACCESSIBLE TO ALL!

Frankfurt is a destination that wholly embraces the idea of inclusivity. e region does many things to ensure that handicapped guests have a great time without facing any inconveniences/restrictions. At the Tourist Information O ces, one can access tactile city maps and inductive hearing loops. Furthermore, the Tourist Information O ce at the Main Train Station is step-less with a lowered service counter, providing easy access to wheelchair users, walkers and baby carriages. One of the best ways to explore the city is through a guided city tour. To make sure no one misses out on the experience, the city tours can be arranged to be stepless upon prior request. Additionally, there are special guided tours for blind and visually impaired travellers called ‘Feeling Frankfurt’. is tour allows participants to discover the city through touch and taste. Also, one can book sign language interpreters for groups with deaf or hearing-impaired persons. More than 30 attractions are wheelchair-accessible whilst also providing special aid for visitors with hearing or vision impairments, which truly captures how dedicated the destination is to being accessible and enjoyable to everyone.

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©#visitfrankfurt, Holger Ullmann ©#visitfrankfurt, Andi Weiland ©#visitfrankfurt, Holger Ullmann

The destination is proudly home to a plethora of diverse geographical landscapes ranging from forests, meadow orchards, vineyards and river valleys. With an abundance of incredible scenery and countless nature reserves that promote biodiversity, the region provides many optimal surroundings to explore the great outdoors. Frankfurt Am Main itself is home to more than 50 landscapes of verdant scenery, from near-natural parklands and nature preserves to English-style landscape parks and botanical gardens.

LOHRBERG

Touted to be Frankfurt’s local mountain, Lohrberg located in the district of Seckbach, is approximately 185 metres high and is home to the only remaining vineyard situated within the city. One can enjoy the vistas of the bustling city and take in sights of lush greenery and the city’s evolving skyline. e urban wine-producing area spans over 25 hectares and annually produces around 10,000 bottles of Lohrberger Riesling.

MAINÄPPELHAUS LOHRBERG

A non-pro t orchard centre nestled in the heart of the Lohrberg, MainÄppelHaus Lohrberg is Frankfurt’s hub for everything related to orchards and horticulture. e MainÄppelHaus, famously known to be home to ve di erent varieties of apples, was established by the city of Frankfurt Am Main in 1946. It hosts environmental events, o ers various educational courses, conducts guided tours and excursions amongst many other things. MainÄppelHaus Lohrberg was created to be a place of learning and relaxation in the Frankfurt Green Belt. One can sample Frankfurt’s traditional cuisine, home-made cloudy apple juice and apple wine at the Apple Bistro. If visitors wish to take home some fresh fruit cultivated at the centre, they can purchase table and orchard apples, plums, cherries, mirabelle plums, currants, gooseberries and so much more at the Farm Shop.

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©#visitfrankfurt, Holger Ullmann ©#visitfrankfurt, Holger Ullmann

GRÜNEBURGPARK

Spanning across 29 hectares, Grüneburgpark is made up of large lawns and landscaped patches of shrubbery and trees created in a traditional style inspired by English landscapes. ronged by walkers, runners, cyclists and inline-skaters, the winding paths are ideal to indulge in an outdoor activity of one’s choice. e multitude of spacious lawn areas can be utilised for sports, relaxation and other recreational activities. A prominent feature of the park is the Schönhof pavilion which is home to the park-café, where visitors can rest and indulge in a range of refreshing snacks and beverages.

PALMENGARTEN

More than 150 years old, the Palmengarten was originally established thanks to the purchase of the Duke of Nassau’s excellent tropicalplant collection. e collection features an interesting range of ora originating from di erent climate zones across the world. Furthermore, the botanical garden is home to approximately 13,000 plant species and o en hosts exhibitions, concerts and other types of festive events. Guests can explore and learn about di erent ecosystems pertaining to the di ering varieties of ora within a park area of over 22 hectares and 7,000 sqm of conservatory space.

RIVER EMBANKMENT

Typically a hotspot for tourists and residents alike in the summer, the river embankment features many interesting activities and establishments. For those who wish to treat themselves to cultural programs with live music, concerts, delicious tapas and homemade cakes; head to the Yachtklub. To enjoy a riverside tipple, look out for a small streetcar- Main Cocktailbar, which serves cocktails along the eastern side of the river. For a novel dining experience, one can visit the Bootshaus Frau Rauscher auf dem Main, a restaurant on a boat situated next to Iron Bridge which serves authentic, local dishes.

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©Hessen Agentur_Florian Trykowski
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© Hessen Tourismus, Udo Bernhart

APPLE WINE EXPRESS

A quirky and fun- lled way to explore the city of Frankfurt, the Apple Wine Express is a multi-coloured street car o ering a unique experience and insight into the buzzing metropolis. e hour-long journey is a cheerful one, consisting of music, pretzels and large glasses of original Frankfurt Apple Wine made by Possmann. e tour is operational on Saturdays, Sundays and public holidays; visitors can board the Apple Wine Express from various, designated stops. Tickets can directly be purchased on the tram.

OLD TOWN

Reconstructed in 2018, the smallest district of Frankfurt situated near the River Main, the Old Town is a charmingly beautiful area with a plethora of activities to indulge in. Imbibe the glory of a bygone era by visiting a museum, stopping for a warm beverage or embarking on a retail spree in this culturally rich part of the city. e aesthetically pleasing architecture of the area is representative of the city’s interesting history. Featuring remnants of a former Roman settlement and an imperial palace dating back to Carolingian times, the old town’s archaeological gardens o er visitors an interesting glimpse into the past. e area is home to many famous landmarks such as the Römer, Emperors’ Cathedral, St. Paul’s Church and the Museum Embankment.

RÖMER

Serving as Frankfurt’s city hall since 1405, the archaic structure was formerly a patrician villa, the Römer guarantees to be a culturally immersive experience. It was built by combining two houses - “Römer” and “Goldener Schwan” as the former structure became too small to keep up with the city’s evolving needs. e mediaeval building is an integral part of the Old Town and is located opposite another historic site-St. Nicholas Church. Featuring a picturesque three - peaked neo-Gothic facade, the structure is situated on the Römerberg. e square is an integral part of the city as this is where festivals, markets and tournaments have been hosted since the 9th century. Historically, the area has served as a site for monumental events such as executions, imperial elections and coronations.

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TIMERIDE

Learn about the history of Frankfurt with the help of virtual reality! TimeRide is an enthralling immersive experience that seamlessly blends history with the spell-binding e ects of modern technology. e 45-minute city tour helps one learn about the city with mobile VR glasses that show virtual moving imagery of German and - in particular - Frankfurt history whilst providing direct comparisons between the cityscape of the past and now.

PRIMUS-LINIE

e Primus-Linie, a sightseeing cruise, o ers a great variety of river cruises in Frankfurt, Mainz, Wiesbaden and other locations along the rivers Rhine and Main to explore local areas. e cruise operates in the Summer (March -October) every hour from 11am - 4pm on the weekdays and every half- an- hour on weekends; visitors can choose between a 50 minutes or 100 minutes tour. For a novel culinary experience, one can book the Riversight-Dinner cruise which features an exclusive 4-course menu accompanied with jovial live music and stunning views of Frankfurt’s panoramic skyline.

SELIGENSTADT

Situated on the river Main’s le bank, Seligenstadt is one of 13 towns and communities in the O enbach district. More than 1900 years old, the town features many marvellous things to see, such as old town streets, the market square, Freihofplatz and the former Benedictine abbey, built by Einhard with an impressive monastery complex. Made up of quaint narrow alleys, sophisticated half-timbered houses and other elements that make the town look like a scene from a fairytale book. Seligenstadt is 25 kilometres southeast of Frankfurt am Main and is the ideal location for a day trip away from the buzzing atmosphere of the city.

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GUSTAV

Proud recipient of two Michelin stars, Gustav is a nedine restaurant situated in Frankfurt’s Westend district. e restaurant focuses on cra ing culinary excellence by reinventing regional cuisine. Run by Frankfurt-based restaurateurs Milica Trajkovska Scheiber and Matthias Scheiber, the restaurant space overlaps relaxation with intense concentration through its minimalistic décor. Head chef Jochim Busch creates an unforgettable dining experience through his innovations. Each dish has varying contrasts and textures and is put together using the nest regional and seasonal ingredients.

AMAN

Boasting colourful interiors, Aman is an Indian restaurant and bar that has been serving modern Indian cuisine in the heart of the banking district of Frankfurt since 2018. Guests can indulge in their specialities made in a rustic tandoor and pair it with a glass of wine from their extensive selection of rare wines. e restaurant and bar feature outdoor courtyard seating in addition to an indoor seating area, which is particularly enjoyable during summer.

DAHEIM IM LORSBACHER THAL

A historic establishment dating back to 1803, Daheim im Lorsbacher- al is where the old Sachsenhausen cider aristocracy became highly reputable. e menu has been created with a focus on serving traditional German cuisine with a contemporary twist. Helmed by a young generation of chefs, guests can feast on modern iterations of traditional dishes such as the famous green sauce and the Frankfurter Schnitzel. e ambience of the tavern is rooted in old-world charm combined with comfort, so guests instantly feel at home. is is the perfect place to discover why Frankfurt’s favourite beverage is Apple Wine. e Apple Wine menu at Daheim im Lorsbacher al includes over 100 di erent types of Apple Wine from Germany and around the world!

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KAFFEHAUSE GOLDENE WAAGE

Taking visitors on a journey through time, the co ee house is situated in a half-timbered Renaissance-style structure. Rebuilt in 2017 according to the original plans from the seventeenth century, the restored facade of the co ee house dates back to 1619. Many original parts of the building can be found both on the facade and inside the Golden Scale, such as the old grilles, cornerstones, leather wallpaper and intricate carvings which are still a part of the current structure. Indulge in their selection of glorious cakes, artfully brewed co ees and decadent hot chocolate. Don’t forget to try the famous Frankfurt Crown Cake, a sweet speciality traditionally decorated with ruby-red cherries. e cake was inspired by jewels set on the crown worn by kings and emperors of the Holy Roman Empire of German Nations.

MAINÄPPLEHAUS LOHRBERG- APPLE BISTRO

Located at the MainÄppelHaus Lohrberg, the bistro in the apple vineyard is the perfect place for a picnic in the summer. e cosy courtyard is home to two towering walnut trees that provide the perfect spot of shade or unwind under the pavilion. Indulge in hearty plates of traditional German delicacies that are best paired with a tall glass of home-made apple juice or Frankfurt’s favourite - Apple Wine. e bistro also o ers an exciting range of cakes and co ees which are perfect to enjoy in any weather.

© https://saravanaabhavan.de

SARAVANAA BHAVAN FRANKFURT

An iconic eatery situated a short walk away from Frankfurt’s main train station, Saravanaa Bhavan serves authentic North and South Indian cuisine. To explore the rich avours of South India try from their range of dosas and idlis. If visitors want to indulge in a quintessential North Indian fare, try the freshly produced tandoori rotis alongside a wholesome curry cooked with an assortment of spices. e restaurant only serves vegan and vegetarian dishes made with the highest quality ingredients.

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https://www.goldenewaage.com © https://www.mainaeppelhauslohrberg.de
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T A S T E

B A R S

FRANZISKA

With oor-to-ceiling glazed windows o ering panoramic views of the city, the Barrel Bar at Franziska is a multi-sensory treat. e bar counter is adorned with green marble and the actual bar is covered with golden-dotted tiles. Covered by a mirror, the bar’s splashback area re ects the city skyline so guests can enjoy the awe-inspiring views whilst being seated at the bar. Barrel Bar’s highly creative mixologists focus on serving innovative libations, all-time classics and personalised high-end cocktails. To further their vision of innovation, the bar team uses centrifuges, dehydrators, sous-vide cookers, liquid nitrogen and special maceration processes to produce their own range of aromatic foams, syrups, dried fruit and avour infusions.

Showcasing a 360-degree view of Frankfurt, Gaia is a roo op bar and lounge serving a wide range of drinks and Mediterranean cuisine. A bohemian-inspired ambience encapsulates the laidback aura of the establishment with a pool in the centre of the space and large lounge sofas, so guests can enjoy selections from the beverage menu which features high-quality cocktails, wines, champagnes and much more.

MAIN TOWER RESTAURANT AND LOUNGE

Located inside Frankfurt’s highest view point e Main Tower restaurant and lounge on the 53rd oor is the idyllic place for a tipple with a view. Towering 187 metres above the ground with eight metre high glass panels, the establishment has an excellently curated menu featuring a choice of champagnes, ne wines, long drinks and bar bites. Recommended in the 2022 edition of the Michelin Guide and awarded one star, an experience at e Main Tower restaurant and lounge is sure to make for a memorable evening.

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© https://gaiafrankfurt.de © https://www.maintower.de ©
https://www.mook-group.de/franziska/

NFT SKYBAR AND RESTAURANT

Eponymous to the unique digital assets, the NFT Skybar and Restaurant is situated on the 47th oor of the One Tower in Frankfurt. With sweeping views of the metropolis’ skyline, the F&B establishment is a whopping 185 metres above ground level. Paying tribute to its name, artist David Zucker created a collection of artworks inspired by the signature cocktails served here. e drinks are prepared with the intention of being unique, similar to a work of art, which makes the experience at the bar a highly novelty-driven one.

PEARLY GATES

Inspired by the era of Prohibition, the vintage ambience of the bar is sure to transport guests back in time. e ambience of the bar is characterised by mahogany wood and dark, rich green tones which are embedded in an industrial facade made of glass and steel. Inspired by the thrilling charm of speakeasies, Pearly Gates is the perfect place to let down your hair, especially on weekends when disc jockeys play crowd favourites late into the night.

RUBY LOUISE24 HOUR BAR

Situated in the chic hotel Ruby Louise, their 24 - hour bar is a must-visit. Designed to meld 19thcentury elegance with interesting urban highlights, the bar décor is inspired by Biedermeier design and features clean lines and so curves which are accentuated with urban elements such as gra ti and modern art. e ambience of the bar aims to transport guests to the bustling bylanes of Manhattan. Guests can luxuriate in the laid-back setting with a beverage and snack of their choice. e bar menu includes a wide range of classic and signature cocktails alongside small plates of appetisers inspired by Italian cuisine. For those who like to enjoy their drink in an open-air environment, the bar opens up to a beautiful terrace featuring scenic views.

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© https://www.pearlygates-bar.de/ © https://www.nft-skybar.com © https://www.ruby-hotels.com

BRÜCKENSTRASSE

For those who want to break away from fast fashion, Brückenstrasse is a must-visit. Home to many showrooms featuring the wonderful creations of local fashion designers and a unique assortment of small boutiques, a trip to this fashionable part of the city will not disappoint retail enthusiasts. From a selection of eccentric clothing, shoes and accessories to a range of minimalistic clothing in earthy tones, vintage and second-hand clothesBrückenstrasse has it all!

BERGER STRASSE

e longest shopping street in Frankfurt, the Berger Strasse is the place to shop till you drop! e street features many cafés to keep visitors fueled during their retail spree. e area is

MyZeil Shopping Centre, which sprawls over 52,000 sqm and o ers views of the city with its majestic curved glass facade. e area features everything retail related from department stores, speciality shops to regional and international retailers.

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GOETHESTRASSE

A curation of the world’s nest luxury brands, Goethestrasse is where one can nd designer labels such as Chanel, Gucci, Hermès, Ti any & Co. and Cartier. A short walk away from Zeil, the high-end fashion street features an extensive range of exclusive fashion boutiques. To explore independent concept stores, various delicatessens, restaurants and cafés, head over to Neue Rothofstrasse and the Fressgass which is situated parallel to Goethestrasse.

KLEINMARKTHALLE

To make the most of shopping in Frankfurt, a trip to Kleinmarkthalle is highly recommended. Spread over 1500 sqm, the indoor market hall features 156 stalls selling a wide range of fresh ingredients, interesting local produce and an assortment of captivating owers. e market is open everyday except on Sunday and is the best place to purchase regional specialities such as Frankfurt’s beloved “Green Sauce” and other imported international delectables. e market is a great place to stop for a quick, light lunch.

WERTHEIM VILLAGE

A part of the globally renowned Bicester Collection, a trip to Wertheim Village is a memorable, luxurious retail experience. Ensconced next to the scenic backdrop of turreted castles, wooded hills and ancient forests, the premium shopping complex is located in the wine-growing region of the Tauber Valley. O ering the nest of fashion, food and entertainment the openair retail area is home to over 110 designer boutiques.

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©Wertheim Village ©#visitfrankfurt, Holger Ullmann ©#visitfrankfurt, Holger Ullmann

RHEINGAU WINE FESTIVAL

August 30, 2023- September 08, 2023

One of the highlights of the summer season in Frankfurt is the marvellous Rheingau Wine Festival. e rst festival took place at the Freßgass’ in 1978. With an aim to bring together winemakers and wine lovers, the festival is limited to wines from the Rheingau wine cultivation area. Enjoy glasses of red, white and sparkling wine with culinary delicacies produced speci cally to pair with the wines. One of the key elements of the festival is interacting with fellow viticultural and wine enthusiasts. Visitors and wine a cionados come together to discuss the qualities and varieties of wines of all varieties whilst building new connections and gaining new insights.

FRANKFURT’S CHRISTMAS MARKETS

November 27, 2023- December, 21, 2023

To experience Frankfurt city in all its Yuletide glory one must visit the Frankfurt Christmas Market. Adorned with extravagant and creative decorations set against the majestic backdrop of the city’s old town centre, the market is the ideal place to soak in some Christmas cheer. e origin of the market dates back to 1393, as the rst reference of the market was documented then. e market was traditionally accompanied by the performance of an ecclesiastical mystery play, which was staged in Römerberg. Since 2021, the Roßmarkt has been part of the Frankfurt Christmas Market therefore, the market extends from the Roßmarkt over the Zeil down to the Römerberg and the Main. Some of the quintessential elements of the market include the nest of handicra s, toys, sweets and other Christmas knick - knacks made by local artisans. A highly popular feature of the markets are the wide range of baked goods available. One of the most famous is the “Bethmännchen”, a traditional almond and marzipan cookie usually baked for Christmas day invented in 1838 by the French confectioner Jean Jaques Gautenier, who lived in Friedrichsdorf. Warm up with a steaming hot glass of apple wine as one explores and makes the most of the markets’ o erings.

UEFA EURO 2024

June 14, 2023- July, 14, 2024

Frankfurt will be one of ten host cities of the UEFA Euro 2024 tournament in Germany. e city will transform itself to include a “Football Village” to celebrate the football season. Frankfurt’s Deutsche Bank Park will host ve matches of the European football league. Additionally, all 51 matches will be screened live at the city’s o cial football fan zone. e Football Village will be situated along the northern bank of the River Main, stretching 1.4 kilometres and will provide fans with a diversi ed programme of activities, including stages, special promotions, interactive events and delicious culinary o erings to make the most of the sporting tournament! e area will be designed to be sustainable and barrier-free and admission to the fan zone will be free of charge.

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WHERE TO STAY

FLEMINGS SELECTION HOTEL FRANKFURT-CITY

An iconic symbol of hospitality in the main city, Flemings Selection Hotel Frankfurt-City in Eschenheimer Tor provides easy access to the city’s hubs of leisure and culture. For retail therapy enthusiasts, the shopping mile Zeil is within walking distance of the hotel. Other places that are a stone’s throw away from the 206 keys luxury property are the stock exchange, the banking district or the Römer city hall. An aesthetic curation of luxury, the modern design elements enhanced by subtle retro chic design in warm earthy tones make the rooms a visual delight and highly enjoyable to stay in. One of the special highlights of the hotel is its novel paternoster li , which takes guests up to the seventh oor. is oor of the hotel is home to the roo op restaurant Occhio d’Oro, where diners can not only enjoy culinary delicacies, but also, revel in the stunning panoramic view of Frankfurt‘s city skyline from the roof terrace. On the ground oor, Cucina da Nina restaurant o ers an extensive breakfast bu et and Italian specialties, served in a relaxed atmosphere. emings-hotels.com

HILTON FRANKFURT CITY CENTRE

Located in close proximity to Bockenheimer Anlage Park and a short walk from Alte Oper, Hilton Frankfurt City Centre is ideal for business and leisure travellers alike. Goethestrasse and Zeil are less than a kilometre away from the ve-star property, allowing guests a chance to indulge in local shopping and dining. e hotel features a health and tness club including a stylish sauna, hot tub, gym and half Olympicsized indoor pool, providing plenty of opportunities for guests to indulge in some much-needed self-care. One is spoiled for choice in regard to F&B at the hotel. Enjoy a slice of New York with a Frankfurt twist at Hudson Yards Bar & Dining. In the summer months, they o er outdoor dining at the PARK Terrace. Guests can enjoy local and international dishes as well as a wide variety of gins and tonics in the Hudson Yards Bar & Dining. frankfurt.hilton.com

LE MÉRIDIEN FRANKFURT

Characterised by modern and elegant design, Le Méridien Frankfurt is located next to the main station and just a few steps away from the city centre and fairgrounds. e hotel on Wiesenhüttenplatz, acts as a crossroad between a charming bygone era and the exciting future. Landmarked walls feature intricate designs, making the opulent hotel a desirable choice for business and leisure travellers. Featuring 220 elegant rooms in the Legacy wing, which house modern and sophisticated equipment and 80 rooms in the historic Palais which allow guests to experience the elegance of the past with high ceilings and classic interior design. Guests can enjoy BBQ and smoked specialities in a buzzing atmosphere at e Legacy Bar & Grill. marriott.com

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STEIGENBERGER ICON FRANKFURTER HOF

A landmark of style and luxury hospitality since 1876, the traditional Steigenberger Icon Frankfurter Hof is situated in the middle of the banking district and the historic old town. Cultural attractions such as the Maintower, Römer and the Paulskirche are a short walk away from the property. One can cocoon themselves in the luxurious ambience of the hotel which features 267 hotel rooms and 36 suites. Some of the upscale amenities of the ve-star hotel include a at-screen TV, air conditioning, a minibar, a desk and a safe. e restaurants of the Frankfurter Hof o er something for a wide range of taste buds. One can begin their day in the stylish Hofgarten restaurant with a freshly prepared breakfast or a delicious bu et. With multiple spaces to host related activities, the hotel houses 16 conference rooms which can accommodate up to 450 people. hrewards.com

THE WESTIN GRAND FRANKFURT

An urban retreat driven by a well-being-inspired philosophy exists in a beautiful juxtaposition with the city’s dynamic pace. e family-friendly hotel is located at the intersection of historic and modern Frankfurt and allows guests to explore a harmonious balance between business and leisure. Home to 372 rejuvenating guest rooms and suites, the newly renovated property also features four enthralling F&B establishments. e hotel is pet friendly and welcomes trained pets. One can host their next meeting or event in one of the 13 newly refurbished event rooms, which can host events with up to 450 participants, galas for up to 320 guests and receptions for up to 600 people. marriott.com

KEMPINSKI HOTEL FRANKFURT GRAVENBRUCH

A scenic getaway conveniently located in the countryside but within close proximity to Frankfurt am Main, Kempinski Hotel Frankfurt Gravenbruch features 225 rooms and suites with awe-inspiring views of the park and lake. Spanning over 2000 sqm, the Country Club and Spa is the epitome of tranquillity with amenities such as two heated pools and seven di erent saunas. e in-house restaurant EssTisch serves regional and international creations. Whereas, the bar serves international drinks and snacks by the replace or on the lakeside terrace. With 18 multifunctional banquet rooms, the hotel provides the perfect setting for celebrations or meetings. kempinski.com

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DESTINATION

THE DISCERNING TRAVELLER

What business travellers look for in a hotel on a business trip

WORDS KHURSHEED MISTRY

The business travel market is a segment that refers to people who travel mainly for business reasons. e modern business or corporate traveller segment encapsulates people from di erent job positions as well as varied age groups. eir demographics di er even though the main purpose of their trip is business; some travel to attend a quick business meeting, while others for three-day corporate conferences or a week-long company retreat. Not all business travellers have the same agenda or expectations from their trips. For some, it’s strictly business with busy schedules and little time to explore the destination, while others try to make the most of corporate travel by either splurging a bit on food and beverage or combining it with pleasure. Some of the more popular categories of travellers are:

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BLEISURE TRAVELLERS

Bleisure travel is a seamless amalgamation of business and leisure travel. Before the pandemic, over 60 per cent approximately of business trips included a leisure portion. Usually, bleisure travellers extend the duration of their trip to visit popular tourist attractions and experience the local culture. is trend is once again picking and bleisure travellers want immersive experiences when they visit a destination.

LUXURIOUS BUSINESS TRAVELLERS

Luxury business travellers are ones who usually hold a high position in a company. Since their expenses are all paid for, they have higher expectations and are interested in amenities like hotel rooms with modern furnishing and a ve-star restaurant. While their demands might be more di cult to meet, hotels that manage to appeal to this group of travellers will win them over as their most loyal guests.

WHAT A BUSINESS TRAVELLER EXPECTS

Most of the time, business travellers are an easy segment to please and retain as loyal guests who will keep coming back to stay in the same hotel group or chain, across destinations. Luxury amenities, personal touches, and a convenient location with a minimal amount of travel to and from meetings are some of the basic prerequisites.

HIGH-SPEED WIFI AND COMFORTABLE WORKSTATION

Business guests need to be in touch with their workplace and colleagues when they are on business trips. Considering that they spend several hours per day online, it is imperative that hotels o er reliable, free, and fast wi to their business guests. Additionally, to help them prepare for a meeting, each room should have ample lighting, enough power outlets and be tted with a comfortable workstation.

SMOOTH CHECK-IN AND CONTACTLESS GUEST EXPERIENCE

Air travel can be exhausting and long since business guests are not always able to choose their preferred travel time. So to help guests relax and recharge for work, it’s important for the check-in process to be as hassle-free as possible with a contactless check-in or 24-hour check-in

BUSY BUSINESS TRAVELLERS

Busy business travellers’ calendars are packed with job-related events and meetings. is leaves them with little to no time to soak in everything that the city has to o er. Instead, they would rather enjoy the amenities provided by their hotel, like an indoor swimming pool, tness centre, and spa or networking in the club lounge.

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HOSPITALITY

at the reception. Additionally, the hotel can also provide their guests with a contactless option of booking services and add-ons with pre-programmed upselling deals, upgrades etc which can be booked on their smart gadget at their convenience.

PERSONALISATION

Hotels serve business travellers slightly di erently from other guest segments. To help create a personalised guest experience tailored to business guests, hotels upsell relevant deals and upgrades which can be very e ective. Business travellers tend to nd these promotions and deals more relevant, and the chance that they will book an addon service is much higher.

F&B OPTIONS AND OTHER WELLNESS AMENITIES

Business Travellers are not purely travelling for leisure purposes, so they prefer to stick to their normal routine which usually is busy right from the word go. To make this as easy as possible for them, hotels o er a wide range of food and beverage options that include sit-down options, as well as special and complimentary facilities in the club lounge. Business guests prefer to start their day at the tness centre, yoga or pilates studio or pool so hotels provide state-of-the-art equipment, wellness facilities and outdoor pools for discerning guests

TRANSPORTATION

While transportation might not be an essential service for a hotel, it remains one of the most popular services, especially among corporate and business travellers. O ering round-trip shuttle services to and from the airport at a nominal additional cost which bene ts solo business guests as well as big groups. While all business hotels provide modern amenities for their guests, in this story we highlight important services in Indian luxury business hotels which make their guests’ stay comfortable and memorable.

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BENGALURU

CONRAD BENGALURU

e expansive luxury nuances and exceptional accessibility of JW Marriott Hotel Bengaluru make it an idyllic haven for business travellers who are on a work trip to the Garden City. Hotel amenities include access to a well-equipped tness centre, a scenic outdoor pool, a tranquil spa and several on-site restaurants. A versatile banquet hall boasts around 465 sqm of space and can accommodate up to 500 guests for large events and wedding functions.

e in-house professional event planners help to plan every detail of the event. Meetings and other social events can be held outdoors or in the exible event spaces within the hotel.

e on-site business centre provides business guests with all conveniences for meetings. Nine meeting rooms o er modern AV technology and high-speed wi internet access and a top-notch culinary team to plan an elaborate menu. marriott.com

Conrad Bengaluru rises 24 stories high and is strategically located in Bengaluru’s central business district with views of Ulsoor Lake, making it the perfect choice for business travellers. e building’s architecture emphasises the warm and relaxed feel of the city. is upscale Conrad Bengaluru is located on Kensington Road, Ulsoor, o M.G. Road, in the heart of Bengaluru city putting guests within a short drive of M.G. Road. e hotel o ers several curated packages for business guests including the loyalty program e Hilton Honors Member Bene ts which includes discount rates, points towards free nights and more, choice of room, digital check-in, Honor experiences and a digital key. hilton.com

JW MARRIOTT HOTEL BENGALURU

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THE OBEROI, BENGALURU

Designed around a centenarian raintree, e Oberoi, Bengaluru is nestled in verdant grounds and equipped with the latest in technology. It re ects and harmonises the dual personalities of Bengaluru city. Rooms and suites with private balconies and garden views, al fresco dining, and a patio bar are specially designed for guests to unwind, relax, and enjoy the hotel’s spectacular gardens and the city’s pleasant yearround climate. State-of-the-art meeting rooms, large banqueting facilities and relaxing spa therapies are some of the luxury o erings for business travellers. e hotel has installed IoT-based air puri cation devices in all the guest rooms as part of its commitment to providing a clean and healthy environment. ese state-of-the-art systems utilise cuttingedge technology to lter and cleanse the air, reducing airborne pollutants and allergens and o ering the healthiest air in the city. e Oberoi, Bengaluru derives its electricity needs majorly from wind energy. oberoihotels.com

THE RITZ-CARLTON, BANGALORE

Rooms and suites at e Ritz-Carlton, Bangalore, blend modern elements borrowed from traditional Indian design and create inviting retreats. While there is a plethora of luxury features in the rooms and suites, the most integral ones include spacious room layouts, comfortable beds, city views and a Dean and DeLuca-curated minibar. None of the 277 rooms of the hotel are two-bedroom suites, all have separate living areas and nearly all of them include access to the club lounge and its luxury services. Some of the enhanced elite bene ts include guaranteed access to the Elite lounge located at Level 3 for Gold and Platinum members, guaranteed late checkout until 1400 hrs, room upgrades subject to availability, free high-speed internet access, bonus points and more for Gold & Platinum Members. All Platinum members get a gi on arrival. Located on the top oor, e Ritz-Carlton club lounge is an exclusive space for guests to work or relax while enjoying scintillating views of the Bangalore skyline.

e Ritz-Carlton club experience starts on arrival and o ers guests extraordinary service and sophistication. ritzcarlton.com

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ANDAZ DELHI

At Andaz Delhi, guests are guaranteed an immersive stay. With modern amenities, the rooms are thoughtfully decorated with locally inspired details of 401 unique artworks. Guests can begin or end their day at the pool which is surrounded by lush, landscaped gardens and comfortable lounge chairs. Complimentary wi is also available. From the latest cardio equipment or relaxing in the sauna, to free weights, one can enjoy a total body workout at the tness centre. e friendly and hospitable Andaz sta can also recommend scenic jogging routes around Aerocity or arrange personalised yoga and meditation sessions. Andaz Spa is a calming sanctuary amidst the hustle and bustle of Delhi which o ers an innovative apothecary approach guided by chakra energies and desires. Products are handcra ed at the Apothecary blending bar, while the spa’s signature experiences combine seasonal fruits, herbs, minerals, and essential oils with authentic therapies to balance the body and mind. Exclusive o ers and packages are available to members. e hotel’s eclectic dining and beverage o erings include the Anna Maya Foodhall, the Juniper Bar which is India’s rst gin bar, and healthy atbreads alongside creative hyatt.com cocktails and co ee at Soul Pantry. hyatt.com

PULLMAN NEW DELHI AEROCITY

With its convenient location and world-class culinary options, the Pullman New Delhi Aerocity, is a discerning traveller’s haven which seamlessly merges lifestyle and design, catering both to business and leisure travellers. Six tempting dining options create a vibrant culinary experience for Pullman’s global guests. e Farmers’ Basket at Pluck is famous for its lavish bu et spread and exotic Sunday brunches. Honk located at the lower lobby level serves delectable Pan Asian delicacies and is renowned for its Peking duck and dim sum dinners. Pling, the vibrant lobby-level bar is a high-end luxe lounge and the perfect place to network, relax, socialise, and enjoy ne bar tapas, exclusive cocktails and a selection of international spirits and wines. Café Pluck o ers delicious freshly baked goods with varieties of roasted co ees from around the world for co ee lovers. Food Exchange on the other hand is a multi-cuisine restaurant featuring global cuisines, a wide bu et spread and an extensive a la carte menu with classics such as sh and chips, French onion soup and sizzlers. Sports enthusiasts can head to Quoin a 24-hour sports bar that o ers exquisite cocktails and wines. Live screening of games that can be enjoyed while sipping on favourite beverages. e bar also has arcade games like foosball table and pool table making it a great place to socialise. all.accor.com

38 AUGUST 2023 business traveller india DELHI

HYATT REGENCY DELHI

Business travellers can experience agship luxury at Hyatt Regency Delhi which is strategically located in the heart of New Delhi with easy access to Indira Gandhi International Airport. Business travellers can revel in award-winning ne dining, innovative spa and salon services, state-of-the-art tness facilities, and exceptional hospitality throughout the stay. Hyatt Regency Delhi’s dining options are a gourmet delight with expert chefs curating gastronomic experiences that can take a palate on delightful Indian and international culinary journeys e epicurean experiences are some of the nest in the city. With ve award-winning speciality cuisine outlets namely La Piazza, e China Kitchen, TK’s Oriental Grill, Syrah and Aangan Reloaded, a European-style bakery, a traditionally designed bar, and an all-day diner, the hotel has garnered a remarkable legacy spanning over four decades for introducing its guests to unique ne dining concepts. hyatt.com

JW MARRIOTT HOTEL NEW DELHI AEROCITY

A stay at the luxurious JW Marriott Hotel New Delhi Aerocity is an unforgettable experience o ering 511 luxury accommodations, personalized service and an ideal location. Hotel guests are close to many international embassies, consulate o ces as well as the Worldmark Aerocity and New Delhi’s international and domestic airports. e hotel has 2170 sqm of total event space ideal for business conferences or weddings. Whether hosting a MICE dinner, corporate gala or wedding, JW Marriott Hotel New Delhi Aerocity has one of the largest pillarless banquet halls in the city. With a total of 11 event rooms and 14 breakout rooms, it is an ideal location for events of all sizes. An inhouse expert team of planners will see to all details and an award-winning culinary team will plan a customised and delectable menu. marriott.com

HOSPITALITY 39 AUGUST 2023 business traveller india

SHANGRI-LA EROS, NEW DELHI

Situated in one of India’s largest nancial, commercial, and business districts, Shangri-La Eros New Delhi is at the epicentre of the vibrant capital. With panoramic views from the Horizon Club, ve award-winning restaurants and bars and luxurious facilities, the hotel provides a peaceful escape for business and leisure travellers alike. Each of the contemporary 320 rooms and suites o ers spectacular city views, have electronic air cleaners and is in shades of grey, cobalt and gold providing a soothing and stylish stay. Additionally, the rooms have marble-clad bathrooms that feature a walk-in rainfall shower or separate deep-soaking bathtub. Unique art prints pay homage to the country’s heritage. For restful and relaxing sleep at the end of a tiring and busy day, guests can rest comfortably on a signature bed featuring patented body-contouring technology and luxury linens. For business travellers, each room had high-speed wi and broadband access, a full-size executive writing desk, international direct dialling with dual lines, a data port connection and voicemail. With many more amenities and luxury facilities, Shangri-La Eros, New Delhi ensures that business guests have everything they need during their stay.

shangri-la.com

Taj Mahal, New Delhi, an iconic landmark situated in the heart of the city o ering vantage views of the verdant Lutyens underwent a complete renovation, preserving its enduring appeal while incorporating modern charm. e hotel has installed state-ofthe-art air puri cation systems throughout the entire property, ensuring a clean and healthy environment for all guests. e hotel features 213 stunning accommodations including luxury Residences and Suites. e hotel is also home to e Chambers, India’s rst exclusive business club which is also situated at other Taj properties across India. e Chambers provides a haven for global achievers and members to conduct business or unwind in indulgent spaces. For events and banquets, the grand ballroom and meeting venues are equipped with cutting-edge technology to ensure successful and memorable gatherings. tajhotels.com

TAJ MAHAL, NEW DELHI

40 AUGUST 2023 business traveller
india

THE LEELA AMBIENCE GURUGRAM HOTEL & RESIDENCES

e Leela Ambience Gurugram Hotel & Residences is a 5-star hotel near the Indira Gandhi International Airport in Delhi and Gurgaon’s central business district. Nestled amidst the vibrant cityscape, it provides stateof-the-art facilities and amenities for business and leisure travellers. e hotel’s 412 rooms, suites and residences combine traditional luxury and unmatched grandeur with a plethora of immersive rituals and experiences for the guests. e hotel stands as a true testament to opulence with its high-end butler service and innovative food and beverage o erings. e hotel features three restaurants and a bar; Spectra - 24 hours multi-cuisine restaurant, Diya - a pan-Indian restaurant, Zanotta - an authentic Italian speciality restaurant and Rubicon Bar & Cigar Lounge. e hotel also has a spa, tness centre, club lounge, and banqueting space spanning across 3251 sqm including a pillarless ballroom, board rooms, and meeting rooms. Each room has responsive climate control, an internet protocol phone, high-speed internet access and wi connectivity, an LED television and an in-room electronic safe. Rooms are well equipped with facilities like in-room dining, laundry, concierge and doctor-on-call services. Experience the epitome of true Indian luxury, where every detail has been meticulously curated to ensure a truly unforgettable stay. theleela.com

HYDERABAD

ITC KOHENUR, A LUXURY COLLECTION HOTEL, HYDERABAD

ITC Kohenur with 274 luxurious rooms including nine uniquely designed suites and 27 service residences is amongst the largest in the city. With 60 per cent of rooms and suites overlooking the freshwater lake, guests can experience tranquillity amidst the hustle and bustle of the vibrant city. Business guests can enjoy personalized checkins and check-outs at the front desk, complimentary usage of the gym and pool, a choice of smoking or nonsmoking rooms, twin or queen-size beds and an o ering of one on one on select beverages during ‘ e Luxury Hour’ at the bar between 18:00 to 20:00 hours. Each room has an iron and ironing board and daily English and business newspaper. Conferences and banquets take on de nitive shades of opulence. e hotel o ers an impressive range of banquet halls and meeting rooms to choose from, including one of the largest pillarless halls and banqueting spaces in the city, each with its own distinct features. marriott.com

HOSPITALITY AUGUST 2023 business traveller india

LE MERIDIEN HYDERABAD

Le Meridien Hyderabad is strategically located in Gachibowli near HITEC City and is a short 30-minute drive from the airport providing easy access to tech companies near the nancial district, Raheja Mindspace, Ikea and other shopping destinations. One can indulge in a variety of ne dining options at the hotel, including Jasper, a chic roo op restaurant with a poolside bar and grill, Turquoise restaurant serving modern and delectable European and Asian cuisines with a touch of local avours, Jade for handcra ed, delicious cocktails and other spirits in a pulsating atmosphere, and Latitude Bar for freshly baked bread and pastries serving the signature Illy co ee. Guests can enjoy family-friendly rooms with ve-star amenities including luxury bedding, plush mattresses, and a modern bathroom. Le Meridien Hyderabad’s special business package bene ts include a bu et breakfast, one-way airport transfers, complimentary two pieces of laundry per day and a 20 per cent discount on food and so beverages. A stay at Le Meridien Hyderabad is nothing short of remarkable and delightful. marriott.com

THE WESTIN HYDERABAD MINDSPACE

e Westin Hyderabad Mindspace, one of the most prominent hotels in the city, is strategically located to accommodate both business and leisure travellers. e hotel is designed to be a business hotel with a mix of leisure options, which makes it ideal for business travellers.

e hotel o ers a variety of stay and dining options that span from luxurious restaurants to casual eateries, o ering global cuisine.

e Westin Hyderabad Mindspace comprises 425 guest rooms and suites and six unique F&B o erings. It has 2322 sqm of banquet space to cater to any occasion, whether it is a large corporate event or a grand wedding celebration. Additionally, the hotel has a 24-Hour Business Centre and around 632 sqm of roo op event space for all outdoor events. Sustainable initiatives involve an on-site bottling plant and an electric vehicle charging station. marriott.com

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FOUR SEASONS HOTEL MUMBAI

e Four Seasons Hotel Mumbai has 202 accommodations including 25 suites which encapsulate Mumbai’s eclectic style. Towering above an upscale commercial hub, the hotel combines chic modern style with an intimate, boutique atmosphere and panoramic city and sea views. e rooms and suites combine state-of-the-art technology, sleek Western design, and authentic Indian traditions; they are elevated on the seventh to 32nd oors. Complimentary premium wi , newspaper on request, and 24-hour in-room dining are some of the many services provided to the guests.

e Four Seasons Hotel Mumbai stringently implements the company’s enhanced health, safety, and security program, Lead With Care. e program is designed and delivered through a collaboration with Johns Hopkins Medicine International, which provides ongoing advice and expertise to a global Lead With Care advisory board. With enhanced ventilation in guest rooms and public areas, rooms which are disinfected with EPA-approved products, and extra attention given while cleaning public areas and high-touch surfaces makes this a perfect choice for business travellers who are looking at nothing but perfection during their stay in the city. fourseasons.com

ITC GRAND CENTRAL, A LUXURY COLLECTION HOTEL, MUMBAI

Mumbai Central’s only LEED Zero Carbon certi ed hotel, ITC Grand Central expresses its character through a ne blend of Raj era and contemporary design. With elegantly appointed rooms and luxury suites, guests can enjoy a panoramic view of Mumbai and the sea. Nestled on the sky zone oors are the spacious executive club, ITC One and e Towers rooms, o ering superlative in-room facilities and services through a highly trained team of dedicated butlers, with daily complimentary breakfast, tea, co ee, refreshments, and cocktail hour. Select guests have access to ‘Point of View’, the roo op premium lounge reserved exclusively for in-house guests. is warm, split-level lounge o ers a luxuriant retreat with a breathtaking 360-degree view of the city. Kaya Kalp e Spa consists of treatment rooms, an indoor swimming pool, a gym and a salon. e executive club rooms establish a tradition of corporate hospitality, and the specially designed EVA rooms cater to the needs of the single lady traveller. e hotel houses two speciality restaurants, a 24-hour co ee shop and a bar. itchotels.com

HOSPITALITY 43 AUGUST 2023 business traveller india MUMBAI

JW MARRIOTT MUMBAI SAHAR

Unparalleled luxury and exemplary service await business travellers at JW Marriott Mumbai Sahar. e hotel is just a short drive from Mumbai’s international and domestic airports and is conveniently located near the area’s business hubs. Members can unlock Marriott Bonvoy bene ts with a 20 per cent food & beverage discount at JW Cafe, accrue 1,000 bonus bu et breakfast points, 1,000 bonus points per night, a 20 per cent discount on laundry and much more. A variety of on-site, award-winning restaurants and bars, serving international food and beverages bring matchless culinary o erings perfect for networking and socialising a er a long day. Well-appointed, indoor convention spaces are ideal for corporate gatherings, award ceremonies, social functions, or weddings. Guests can unwind at the spa or enjoy their tness regimen at the hotel’s tness centre or poolside lounge area with cabanas. e accommodations feature 588 spacious rooms with pillowtop beds, marble bathrooms and high-speed wi , as well as generous work desks and 24-hour room service. A stay at the JW Marriott Mumbai Sahar is nothing short of an unprecedented luxury experience. marriott.com

Situated in Lower Parel, e St. Regis Mumbai exudes a seamless blend of history, exceptional service and sophisticated elements fashioned to make guests feel right at home; blended with luxuries such as an on-call Butler Service, traditional a ernoon tea and champagne sabering ceremonies. Guests can revel in sophisticated rooms, suites, and apartments, each with breathtaking vistas of the city or sea. With 22 event venues, over 5500 sqm of event space, state-of-the-art AV technology and room for up to 1,000 guests in lavish indoor or outdoor venues, one can host impressive business meetings and celebratory wedding events in the hotel’s expansive conference rooms and banquet hall by collaborating with professional event planners and a top-notch culinary team to plan every detail to organise an event or wedding functions of any size in Mumbai. Whether travelling for work or on a vacation, e St. Regis Mumbai is an ideal haven for discerning travellers. marriott.com

THE ST. REGIS MUMBAI

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business traveller india
2023

THE WESTIN MUMBAI GARDEN CITY

e Westin Mumbai Garden City is a scenic sanctuary for business and leisure travellers. e sleek and modern accommodations are tted with oor-to-ceiling windows and the signature Westin Heavenly beds designed to guarantee restful sleep. At Kangan, one can experience India’s rich culinary heritage o ering breathtaking city views and an authentic menu of avours of the Northwest and Awadh regions or enjoy delectable fare at Seasonal Tastes while indulging in a wide range of local delicacies, international classics, and even healthy, nutritious food options at the Eat Well selection of the restaurant. e Westin Mumbai Garden City’s dynamic event spaces feature modern boardrooms, elegant wedding venues and a convenient location near Mumbai’s International Airport. Guests can host large-scale meetings & weddings in more than 1600 sqm of venues in the hotel with room for up to 500 guests. A er a tiring day, guests can pamper themselves with massage, beauty and wellness therapies at the Heavenly Spa by Westin or work out at the Westin Workout Fitness Studio. A haven of refreshment and renewal, e Westin Mumbai Garden City is the perfect place to centre a business trip. marriott.com

TRIDENT, BANDRA KURLA, MUMBAI

Stylish accommodation, ne dining and exemplary hospitality in the heart of North Mumbai’s business district of Bandra Kurla Complex, Trident, Bandra Kurla, Mumbai is the epitome of elegance and e ciency. It is located near Mumbai airport and close to many of the major corporations, nancial institutions and Mumbai’s famous shopping and sightseeing destinations, as well as Navi Mumbai.

e hotel is the perfect place to conduct business or explore the nightlife in this vibrant metropolis.

e 412 guest rooms and 24 suites are designed for the contemporary business traveller. Complimentary high-speed internet access for up to four devices, a docking station for all gadgets and well-appointed writing desks make the rooms not only cutting-edge but also convenient and comfortable. With a wide range of cuisines; from Italian to Japanese, Indian to Continental, the hotel’s three award-winning serve the very best of international avours. e hotel also features a lounge bar, a wine library and a patisserie. Extensive banqueting and business facilities are ideal for meetings. Whether one is looking for a holiday or a business trip, Trident Bandra Kurla deals and hotel o ers are curated to give the best value, meet every need and create memories that will last a lifetime. tridenthotels.com

HOSPITALITY 45 AUGUST 2023 business traveller india

POINT N

The benefits of airline loyalty and frequent flyer programmes

WORDS ANITHYA BALACHANDRAN, KHURSHEED MISTRY

AUGUST 2023 business traveller india

Airline loyalty programmes, also known as frequent-flyer programmes, are offered by several passenger airlines to retain their customers and keep them from using competitor airlines. The loyalty schemes contribute towards a large portion of the revenue not only for the leading airlines but also to the associate partners who benefit from these programmes.

All airline loyalty programmes are mainly based on the model of receive and redeem. Business and frequent travellers must become members to earn miles and points every time they fly with their favourite airlines’ or use any of their partners’ services. The perks are designed in such a way that they incorporate air travel, hotel chains, airport stores, lounges, car rentals, taxis, restaurants, travel credit cards, and more. Customers are motivated to spend more as they are rewarded for every action or every purchase from which they accrue benefits.

Some of the benefits of airline loyalty programmes involve convenience while check-in, special lanes for onboarding providing passengers with elite treatment, exclusive access to VIP lounges at airports, a preferred seat on priority if available and if a member qualifies, they can even be upgraded to a premium or business class. In this story, we highlight some of the top airlines in the world and delve into some of their loyalty program offerings.

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AIR INDIA

Air India’s ‘Fly Returns’ helps passengers get incredible rewards and unparalleled bene ts. ey can y on Air India or any of its 25 Star Alliance members and start earning points every time they travel. e points can be redeemed to book or upgrade a ight. Members can earn bonus or tier points, get extra baggage allowance, priority check-in or boarding and more. e number of points earned per ight on Air India and partner airlines varies on the route, fare type, booking class of the operating carrier and class of travel. In case a passenger has missed updating their recent ight, it can be done through the Retro Claim option which allows passengers to record the points even if they are not members. If one needs a few points to claim a reward, the account can be topped up by purchasing up to 50 per cent of their current balance at the time of redemption through the nearest o ce or customer service centre. airindia.com

BRITISH AIRWAYS

Avios is the currency used in the British Airways Executive Club. e points can be collected while ying and earnt further with a liated hotel bookings, car hire and much more. When enough Avios have been collected, it can be spent on ights and upgrades or a range of other rewards. ey can also be earned by ying with the Oneworld alliance partners and our other airline partners. One can also earn Tier Points on British Airways and Oneworld  ights. Almost all ights are eligible except reward ights, agency-discounted fares, and industrydiscounted fares. e amount accrued depends on the airline of choice, distance, the cabin own in, the type of ticket and the Executive Club tier. e Avios don’t expire so long as a member collects, spends, buys, or shares them once every 36 months. britishairways.com

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Cathay Paci c’s frequent yer programme o ers members meaningful experiences, exciting and unmissable rewards. e new era of Cathay provides members with more rewards by bringing together the best of Marco Polo Club and Asia Miles under a single membership. e membersonly adventures range from once-in-a-lifetime travel opportunities to exclusive tours, special dining experiences and more. From ight redemptions and travelling privileges to special o ers for everyday activities, each unique membership status brings its own level of recognition and privileges that elevate the experience. With every status upgrade, members can unlock more rewards and bene ts to enjoy on the ground and in the air. e membership status bene ts start from Green, Silver, Gold and the top tier is the Diamond membership. On reaching certain status point milestones within the membership status, the member will enjoy complimentary mid-status bene ts. cathaypaci c.com

CATHAY PACIFIC DELTA

With Skymiles, each trip and purchase bring the member a step closer to their travel wish list. e earned miles can be utilised on any Delta Air Lines ight, or while ying on more than 20 trusted airline partners, a Delta Vacations package with no blackout dates and for rewards like upgrades and premium drinks at the Delta Sky Club. ere are several ways to earn Delta Skymiles; the easiest way is by ying on Delta-operated ights, travelling with a Skyteam partner or opening a Delta co-branded credit card. Members can also earn miles through everyday activities like shopping and dining. e programme o ers four elite status tiers for frequent Delta yers- Silver Medallion, Gold Medallion, Platinum Medallion and Diamond Medallion. e Delta Skymiles rewards programme is free, but its bene ts start only when a member quali es for one of its status levels. Since Delta miles never expire, there’s no reason not to become a member. delta.com

AVIATION AUGUST 2023 business traveller india

As soon as one joins Emirates Skywards they can take advantage of the services to enjoy a seamless journey. As one moves up tiers, there is always something special to enjoy about every trip, from ight rewards, seat upgrades, airport lounge access and more. Emirates Skywards has four membership tiers, each with increasing bene ts and advantages. e bene ts increase in value as one moves up the tiers which can be achieved by earning the required number of Tier Miles by ying with Emirates or Flydubai, completing the required number of Emirates or Flydubai ights or paying for everyday purchases with an Emirates Skywards co-branded card. Members can enjoy the membership privileges for 14 months once they reach the next level. As an Emirates Skywards member, Miles can be earned on Flydubai ights including up to 100 per cent bonus miles, up to 20kg extra baggage allowance and priority baggage delivery depending on the membership tier status. emirates.com

EMIRATES JAPAN AIRLINES

JAL Mileage Bank (JMB) is JAL’s mileage programme. As a member, they can earn miles from ights, hotel stays, shopping, and several other activities. e Miles will be credited to the member’s account when they y with the JAL Group or partner airlines. ese miles can be redeemed for award tickets, e-money, and other special awards. Miles earned by ying and shopping can be redeemed for travel within Japan and around the world. Members can choose from over 15,000 participating hotels around the world and mileage is credited per night, per stay, or based on the amount spent on hotel stays. Onsen Mile is a service that allows members to earn and use miles at Japanese Onsens and hotels carefully selected by JAL. Miles can also be accrued when using eligible services before or while travelling including delivery services, car parking services, mobile phone rental services, and more. jal.co.jp

50 AUGUST 2023 business traveller india

LUFTHANSA

Coming into e ect from January 1, 2024, Lu hansa’s frequent yer and awards programme- Miles and More is being revised to ensure more transparency and mitigate the complexity of the current reward scheme o erings. Miles and More allows travellers to earn valuable miles in the air and on the ground. One can earn points on ights operated by Lu hansa, Swiss, Austrian Airlines, Brussels Airlines, Eurowings, Eurowings Discover and Air Dolomiti, plus the co-issuing Miles and More airline partners Croatia Airlines, LOT Polish Airlines, Luxair and all other Star Alliance airlines. ere will be only two criterias used to determine the number of points- Qualifying Points and Hon Circle Points. HON Circle Points will only be awarded to yers who book either a Business or First Class seat. With an aim to reward long-term loyalty, the airline is set to Frequent Traveller Lifetime and Senator Lifetime status which comes with an abundance of bene ts. lu hansa.com

QATAR AIRWAYS

Qatar Airways’ Privilege Club features multiple membership bene ts which cater speci cally towards the varying needs of all types of travellers. e club members are separated into di erent tiers and it is founded on the simple logic that the higher the membership tier, the more bene ts one can enjoy. e four separate tiers- Burgundy, Silver, Gold and Platinum o er tailored bene ts such as discounts on seat selection, priority check-in and boarding, extra baggage allowance, meet and assist services, lounge access and so much more. e points-based system is determined through Qpoints which once earned in any 12-month period determine if a yer quali es for a tier upgrade. At the time of the tier renewal, the tier renewal criteria will consider ights booked during the last 12 or 24 months (prior to the renewal date) to assess if a traveller is eligible for retaining their tier, making tier renewal a seamless process. qatarairways.com

AVIATION AUGUST 2023 business traveller india

SINGAPORE AIRLINES

Singapore Airlines o ers two di erent reward programmes- e PPS Club and Kris yer. e PPS Club is a more exclusive iteration of the loyalty-based rewards system, which o ers extra privileges and personalised service. PPS Club members can access lounges worldwide, avail a bigger check-in baggage allowance, get guaranteed reservation in Economy Class and other special privileges. PPS Value cannot be earned on Premium Economy or Economy Class tickets. During each membership year, yers need to earn a total of 25,000 in PPS value to renew their club membership for another year. On the other hand, Kris yer is not limited to any category of ight booking. Travellers can earn Kris yer miles every time they take a Singapore Airlines or Scoot ight. e accumulated miles can be redeemed or upgraded on the passenger’s next ight. Furthermore, one can mix miles and cash to o set the cost of their ticket. singaporeair.com

TURKISH AIRLINES

Miles and Smiles, Turkish Airlines’ rewards system is separated into four di erent tiers- Classic, Classic Plus, Elite and Elite Plus. One can convert Miles earned while spending with your Miles and Smiles credit card into Status Miles, which travellers can then use to extend or upgrade their membership. Every ve Miles earned with the credit card equals one Status Mile. Miles can be earned when travellers y with Turkish Airlines or any other Star Alliance Programme partners. e loyalty-based o erings feature bene ts such as award tickets, companion award tickets, cabin upgrades, additional baggage allowance and much more. turkishairlines.com

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Virgin Atlantic has two initiatives under its rewards scheme - Flying Club and Virgin Red. Flying Club allows yers to earn Virgin points every time they travel with the airline. A unique aspect of their rewards system is that Virgin Points never expire! Flying Club members can enjoy exclusive bene ts as they move up tiers, such as premium check-in, lounge access and priority boarding amongst other things. Virgin Red is the airline’s reward club. Members of Virgin Red can earn Virgin Points when they spend with any one of many hundreds of brands. Every Virgin Point earned through the Flying Club and Virgin Red combines into a single balance. Members can earn points on everyday purchases with Virgin brands and partners like Virgin Media, Virgin Wines, Virgin Mobile and Octopus Energy. virginatlantic.com

VIRGIN ATLANTIC VISTARA

Club Vistara is one of the fastest rewarding frequent yer programmes in India. Club Vistara points can be used to redeem for award ights and other upgrade-related bene ts. e points are calculated based on the value of the ight ticket irrespective of which class the ticket belongs to. e programme features four tiers which are Base, Silver, Gold and Platinum. Some of the elite tier perks include priority services, complimentary lounge services and one-class upgrade vouchers. airvistara.com

AVIATION AUGUST 2023 business traveller india

Gadgets

Galore

Business Traveller India curates a list of must have gadgets for the modern Business Traveller

WORDS XENIA JAMSHYD LAM

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195 countries, 24 time zones, endless ights and countless destinations. In today’s overly fast-paced world, it is easy to succumb to becoming gadget-obsessed. Figuring out what is needed for a trip can be challenging with only a carry-on suitcase. With an extensive range of gadgets to choose from, one doesn’t have to be technically pro cient or a digital nomad to travel like one for business. e struggle is real when an overnight trip and a single carry-on demand convenience and routine at the ngertips.

Who remembers the Jetsons? is fun family cartoon was way ahead of its time and technology is now ahead of its imagined predictions. e futuristic family cartoon premiered in 1962 and was set 100 years into the future in the year 2062. We’re almost midway, but amazingly, many of the technologies they predicted in the cartoon have already become a reality, while others are maturing quickly. Considering how we’ve already managed to accomplish much of what was foreseen back in the day, is an interesting lesson about the leaps of change of digital technologies. ese uber-cool accessories will keep you right on top of your game, regardless of your destination. Here are nine gadgets to make business travel as painless as possible via air land or sea, as well as at the destination.

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NOISE CANCELLING EARPHONES

BOSE QUIETCOMFORT 35 AND QUITEON 3.1 EARBUDS

e secret to arriving bright-eyed for that all-important meeting is quality travel sleep. Being forever on the go, good sleep is as rare as it gets. Whether a job requires a keen level of attention to audio detail, online meetings, and music to sound better or just wearing them without sound to luxuriate in private thoughts, these earphones are well worth the investment. e all-star black Bose QuietComfort 35 noise-cancelling earbuds completely drown out the noise. e exclusive feature of these is the ability to select the exact level of noise cancellation required, so one can still tune in to in- ight announcements and be spared other noise. It has been scienti cally proven that the relentless background noise of planes, activates stress hormones and directly contributes to a groggy feeling. To contest fatigue, the intelligent Quieton ear plugs don’t simply block out noise, they comprise an in-ear microphone that measures the various sounds entering the ear, and they produce various signals that counter external sound, eliminating detrimental low-frequency sounds that can’t be blocked and t snugly in the ear too.

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BOSE QUIETCOMFORT 35 / PRICE: `29,352
QUIETON 3.1 EARBUDS / PRICE: `23,890

SOLAR SMART WATCH

GARMIN INSTINCT 2X SOLAR

Why not use solar and smart? Most business travellers still make it a point to factor some exercise into their daily agenda. While the Apple watch has almost monopolised the demographic, Garmin created the Instinct 2X Solar, a classic outdoor watch without sacri cing advanced features. Despite its rugged, rather old-school body and display, the second iteration of this solar watch is a hearty smartwatch with highly accurate GPS, wrist-based heart rate monitoring, and integrated solar charging. Like most tness trackers nowadays, it pairs with the phone to provide noti cations on the display, though it doesn’t have a cellular connection and lacks a microphone, it can set up prewritten responses to texts or calls and respond from the watch. For a traveller on the go, safety is of utmost importance and an integrated safety feature called Incident Detection uses sensors in the watch to detect a crash or a fall that might have occurred on a run, walk or ride. If it does detect an event, it will send a message to the emergency contact instantly. e durability, long battery life and solar charging are elements that make this model a truly fantastic smartwatch.

GADGETS 57 AUGUST 2023 business traveller india
GARMIN INSTINCT 2X SOLAR / PRICE: `50,490

CARRY-ON BAG WITH SMART FEATURES

BLUESMART SERIES 2 CHECK 29 INCHES

Bid adieu to the regular cabin luggage. It’s time to control luggage from a phone like everything else. ere’s been more than one instance where most travellers had that moment of dread on arriving late for the ight, placing their cabin bag on the scale, and hoping that all is well. Fear not, with the BlueSmart Series 2 Check 29 inches case contains a weight sensor that syncs with the airline’s baggage requirements. With this trusty travel companion, one won’t have to sprint around the airport looking for plug points either. e bag hosts multiple built-in USB ports for charging on the go. Pair that with a remote locking system, and a tracking function that alerts the owner if the case is lost - and one has a bag that will change the travel experience. It contains a 10,000mAh battery pack which powers the suitcase for 30 days, according to the company’s o cial specs. Despite its size, the battery takes around 2.5 hours to fully charge using the in-built fast charging system.

58 AUGUST 2023 business traveller india
BLUESMART
SERIES 2 CHECK 29 INCHES / PRICE: `36,958

BLUETOOTH TRACKER

AIRTAG AND TILE MATE

If you want to locate luggage in case an airline loses a bag or it is accidentally le somewhere, a Bluetooth tracker can help keep tabs on personal items at all times. Airtags don’t work with Android devices, so the Tile Mate is recommended for Android users. Tile devices are compatible with both iOS and Android. Iphone owners should stick with Apple Airtags, for ease of setup as well as location accuracy.

SMART SUNGLASSES

RAY-BAN STORIES WAYFARER

Ray-Ban Stories are one of the best ranges of smart glasses as they’re easy to understand. is iteration of the range is inspired by Ray-Ban’s famed Wayfarer sunglasses and comes equipped with three microphones, touch control and high-tech capabilities like open-ear speakers and a built-in Dual 5MP camera. e other models in the range include round and meteor-shaped frames.

GADGETS 59 AUGUST 2023 business traveller india
AIRTAG PRICE: `3490 ; TILEMATE PRICE: ` 7103 RAY-BAN STORIES WAYFARER / PRICE: `24,559

SMART TRAVEL MUG

EMBER TRAVEL MUG 2

It’s all about being sustainable. We can consciously make an e ort of being more sustainable and do it stylishly. Disowning paper cups and single-use plastic and adopt this on-the-go Ember Travel Mug 2 that does more than simply keep your co ee hot. is smart self-heating travel mug can be pre-set to an exact drinking temperature for up to 3 hours, so the beverage is neither too hot nor too cold. Device location capabilities using Apple’s Find My Feature help pinpoint the mug’s exact location if misplaced; one can also be noti ed the mug has been le behind accidentally.

60 AUGUST 2023 business traveller india
EMBER TRAVEL MUG 2 / PRICE: `34,190

PORTABLE STEAMER

CONAIR HANDHELD FABRIC STEAMER

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GADGETS 61 AUGUST 2023 business traveller india
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THE INDIAN WINE REVOLUTION

Rede ning the Indian wine industry, its growth and its popularity

WORDS AATISH NATH

62 AUGUST 2023 business traveller india

There are many ways to measure an industry’s maturity - from awards, volume and sales growth etc. whichever way you look at it, the Indian wine industry is growing by leaps and bounds. Sula was awarded the gold and bronze medal at IWC 2022, with the gold being awarded for its Sula Brut Tropicale, a sparkling rosé. In the past winemakers like Vallonne and Charosa have won awards at the London Wine Competition and more recently, Krsma’s Sauvignon Blanc was awarded a silver at the Sommelier’s Choice Awards 2023. In tandem, the Indian wine industry is producing more and growing in value. A Technopak report pegged the domestic market at Rs 1,250 crore. As wine-making in India evolves, wineries are experimenting while also contending with climate change. ere has recently been consolidation with Sula and York merging in 2021 and Grover Zampa buying Charosa, Four Seasons and Myra before that in 2019. rough it all, they continue to innovate and push forward; Grover Zampa’s Signet range features red wines that have been aged in everything from concrete tanks to clay amphora. It’s clear then, that as a whole, Indian wine-makers are gaining in con dence while drinkers are open to drinking more nuanced pours.

Karan Vasani, Sula Vineyards Chief Winemaker gives an industrywide overview when he explains, “Red wine consumption is growing faster than white wine consumption. ere’s a clear shi that we see in the market. People want reds.” He points out that 10-12 years ago, Sula’s share was 60% white wines with the rest being red, but now that gure has inverted, and it’s now 60% red and 40% white. He also notes, “Rosé as a category is nally growing, and the growth has caught us all by surprise, but we believe it’s a great thing you know, because rosés are great for India.” Shailendra Pai, founder at Vallonné Vineyards said, “India’s largely warm and sunny weather makes it conducive to have a glass of chilled rosé – at any time of the day. It’s a great crisp wine to serve as an aperitif, to pair with salads, to have with lunch or as a sundowner. Rosé is also quite a preferred wine when it comes to gi ing.” Nikhil Agarwal, founder of All ings Nice, a wine education platform says, “From a climatic point of view, a glass of chilled rosé ts the bill perfectly and is also versatile enough to pair with di erent types of food.” As a result, the trend is more for a drier, more complex rosé, like Sula’s e Source.

AUGUST 2023 business traveller india

THE PANDEMIC AND BEYOND

Like most other industries, Covid had an impact on the country’s winemakers given that ‘on-trade’ –bars, restaurants and hotels immediately ended. e pandemic rmly brought drinking into the living room. Jayanth Bharati, Deputy General Manager of Marketing at Fratelli Wines says, “We saw families starting to drink together. Many Indian families are kind of now ok with drinking, but there’s still a bit of taboo. You know you wouldn’t typically sit down with your parents and drink or with your whole family to drink, but Covid forced that and wine was the beverage which became socially acceptable.” is is a view echoed by others in the industry as well, Sula’s Vasani adds, “Certain beverages are more socially acceptable and more sophisticated than other beverages. It’s encouraging people to look at wine as a part of a table, the way Europe has looked at it for centuries and learning to drink wine to enjoy the beverage and not to drink it to get high.” is has also helped move wine to an everyday drink, whereas earlier it might have been seen as occasion based.

Drinking at home had two knock-on e ects; the rst was that drinkers started trading up. Sumit Jaiswal, VP of Marketing, Hospitality and Exim at Grover Zampa says, “I think that people upgraded and evolved their

wine-drinking experiences by trading up to better quality wines.” So those that were working and suddenly saw their expenses curtailed, were able to upgrade.” Sula’s Vasani explains, “You know once consumers’ tastes change and they start drinking better stu , nobody wants to go back down so the more expensive wines are the fastest growing.” e second is that there is a renewed interest in Tier II cities. Fratelli’s Bharati says, “A lot of people moved to their hometowns and they’ve lived in Tier I cities and have gone back to their hometowns. ey have a certain lifestyle, a certain habit. And that propelled Tier II sales in wine as well.” However, according to the India Wine Insider Report 2022, “Nearly 85% of India’s wine consumption takes place in urban centres. Most important among these are Mumbai, Pune, Delhi, Gurugram, Bengaluru, Chennai and Goa. Other cities like Hyderabad and Kolkata are also showing growth,”

AUGUST 2023 business traveller india
Left: Fratelli; Right: Sula Vineyards

You know once consumers’ tastes change and they start drinking better stu , nobody wants to go back down so the more expensive wines are the fastest growing

WINE AUGUST 2023 business traveller india

The top Indian hotels have made it such that Indian wines have to be featured on their list

LOCAL PRIDE

ere’s a newfound pride in self-su ciency across all sectors of the economy and that extends to hospitality too. While restaurants and bars have always had Indian wines on the menu, they were very rarely highlighted. Now, Agarwal notes, “ e top Indian hotels have made it such that Indian wines have to be featured on their list.” Grover Zampa started by selling its Signet range only at its cellar door in Bengaluru and Nashik. e winery has adopted a strategy of selective distribution and now has made Signet available to be listed only in two top dining places and two retail shops in Mumbai and Bengaluru. Even as the market has expanded, familiarity with grape varieties is limited. M Deepak of Krsma wines says, “At present, Krsma o ers the market its award-winning Cabernet Sauvignon and Sauvignon Blanc. We release newer vintages every year, especially in our white wines.” While that is especially niche, the Technopak report notes that the commonly grown varieties are - Chenin Blanc, Sauvignon Blanc, Zinfandel, Cabernet Sauvignon, Shiraz, Chardonnay, Merlot, Riesling, Viognier, Tempranillo and Malbec. Over the years, vineyards have expanded, and winemakers are working with farmers on contracts to plant beyond their land parcel. At Grover Zampa, Jaiswal explains how the winemaker blends di erent grapes and has started to add new grape varieties this last

66 AUGUST 2023 business traveller india

few years, which includes the Sangiovese, Chardonnay, Riesling, Muscat and Cabernet Franc.

Another factor is that wine consumption has also become popular among women, with the Technopak report noting, “women consumers have an equal say in the purchase of wines whereas participation of women in the purchase of other alco-beverages is very low.”

Sula’s Head of Marketing Gregoire Verdin says, “It has a good image because it’s socially quite accepted to have a glass of wine.” He also points out that women perceive a health bene t to drinking a glass of wine over other alcoholic drinks that are available. Ipsita Das, Managing Director of Moët Hennessy says, “We had an entire campaign on Rosé-O-Clock which really did well.”

e campaign was run last year and pushed Chandon towards becoming a round-the-clock drink. Chandon is the group’s sparkling wine that is made in India. e campaign worked to make Chandon’s two variants, Brut and Rosé, more visible to the public with changing habits, that could start drinking at brunch or dinner and everything in between. Sparkling wine’s share of the growing wine pie is also increasing, with the category expected to grow from 4% to 5% between 2020 to 2025. at’s while the overall domestic wine market is expected to grow from 2.1 million cases to 3.2 million cases in the same amount of time, as per the Technopak report.

CLIMATE CHANGE

e one unanimous point that every Indian winemaker or spokesman agrees on is that climate change is de nitely a real challenge. Vasani, Sula’s Winemaker says, “Summers are getting hotter. is past summer in Nashik we had 41-42 degree days. Around ten years ago in Nashik that was unheard of.” e second change he says, “is an unpredictable monsoon. As a result, it leads to a compressed harvest, with grapes ripening more quickly due to the heat.”

Wine grapes are planted and grown in both Maharashtra and Karnataka, with the warming

WINE 67 AUGUST 2023 business traveller india
Clockiwse from left: Grover; Sula Vineyards; Fratelli and KRSMA

temperature a ecting both states. Fratelli’s Bharati, which grows grapes only in Maharashtra’s Akluj region, says, “It’s not just about temperatures rising. Rainfall plays a critical role in the grape growing cycle, so when that gets delayed or there are extended periods of rainfall or the cycle gets changed it a ects how vineyards behave.” Summing up the mood in the industry, Krsma’s Deepak says, “Climate plays a signi cant role in terroir. From excess rains to drought, we have seen them all in the recent past. Progressively, we are trying to reduce our dependence on monsoons, focusing on rainwater harvesting and building reservoirs that would help cope with summer water scarcity.” Like other vineyards, they are working on going climate neutral and moving to 100 per cent renewable energy.

Another bene t of the pandemic has been the renewed interest in domestic tourism. Nashik bene ts from this given its proximity, by road and increasingly by air. Vallonné’s Pai says, “A growing interest or demand for wine is fuelled by direct access to wineries because that’s where the best experience is – when you see a winery, take a tour and do tastings with say the winemaker. Better connectivity has been bringing a lot more people to Nashik on wine trails and that, in turn, is increasing the demand for wines. With new ights from Nashik connecting the city with several tier 1 and tier 2 cities, there is a growing in ux of travellers who are interested in wine and wine tourism. Nashik is now

68 AUGUST 2023 business traveller india

Women consumers have an equal say in the purchase of wines whereas participation of women in the purchase of other alco-beverages is very low

connected to nine major cities through direct ights and several more through indirect ights.”

Given the pandemic and the focus on wellness, it’s no surprise that wine’s health bene ts are also what has drawn drinkers to it. Red wine which now outsells white, is known to have certain health bene ts like being able to lower the risk of heart disease, diabetes or strokes. It is something that Krsma’s Deepak thinks draws drinkers to reds, along with its lower acidity and higher tannin levels.

As we see the wine industry maturing, it’s clear that wine drinking is maturing for a certain section of the population and vineyards are working to tailormake their o erings towards this market. However, as Agarwal notes, “Because our country is so large, there will always be new customers who want fruit-forward styles of wine.” So, the market will always have to appeal to curious, new drinkers, while also maturing. at means that variants like Fratelli’s J’Noon and Sette, Grover Zampa’s Chene and Sula’s Rasa and e Source will continue to be what discerning drinkers reach for. It remains to be seen if new entrants decide to enter the industry, which has seen a lot of consolidation in the last couple of years. Whatever the future holds, the country’s wine drinkers will be excited by the evolution of the sector and increasing choice and availability. BTI

69 AUGUST 2023 business traveller india
Clockiwse from left: Fratelli Vineyard Harvest; Seven brother Statue and Chandon India Winery

How vital are MICE o erings for a business hotel?

An insight into the importance of MICE facilities at a business hotel

The hospitality industry is bouncing back with a phenomenal rise in revenues, where MICE (Meetings, Incentives, Conferences, Exhibitions) and weddings are big contributors to the industry and impact the nancial success of a hotel. is segment is crucial for hospitality businesses due to various factors ranging from revenue generation to diversi cation and networking. MICE encompasses a range of activities and services related to organising and managing corporate events, conventions, conferences and more. is segment is crucial for several reasons, to name a few -

1. Economic Impact - MICE events bring signi cant economic bene ts to hospitality partners. ey attract business travellers who spend on accommodations, transportation, dining, and other local services.

2. Knowledge Exchange and Networkingis segment facilitates knowledge sharing, networking, and collaboration amongst various professionals from di erent walks of life.

3. Innovation and Industry Growth - MICE events revolve around speci c industries, such as technology, healthcare, business, trade etc. ese platforms provide an opportunity for professionals to showcase their new innovations, discuss challenges and vision etc.

Shangri-La Eros New Delhi, an iconic

agship brand of the Shangri-La Group in India, understands the importance of providing incredible MICE o erings and excellent service at the core of its distinctive Asian hospitality experience. It aims to provide its guests with a range of luxurious amenities. Not only does it feature elegantly designed rooms and suites that provide a comfortable and stylish stay, but it also o ers a vast infrastructure that supports MICE o erings. e property presents a wide range of venue options which are available for corporate gatherings, conferences, and meetings. From intimate boardrooms to expansive ballrooms, the venues are fully equipped with audiovisual capabilities, high-speed internet, and comfortable seating

arrangements. Moreover, it also boasts a large ballroom ideal for large gatherings alongside meeting rooms and a horizon lounge which is apt for small corporate events.

Business hotels must also focus on providing exceptional hospitality and ensuring a positive experience for their guests to cater to the MICE segment. MICE travellers are o en on the lookout for hotels that are not only fully equipped for their gatherings but also create a welcoming and personalised atmosphere that meets the needs and expectations of the patrons during their stay.

From express check-in to special packages for rooms and meetings, hotels must aim to provide patrons with the utmost comfort and luxury, all at one destination.

From families looking for vacations to business and international travellers who’d like to explore India, hotels need to provide guests with a luxurious and memorable experience. Comfortable stays, excellent guest services, and wellness o erings like a tness centre, spa, and swimming pool, amongst other amenities, ensure that the patrons visiting the hotel have an unforgettable experience and are inclined to visit again for the phenomenal hospitality services.

To summarise, MICE events play an important role in the success and pro tability of the hospitality business. By hosting conferences, meetings and exhibitions, business hotels can generate ancillary revenue, maintain high occupancy rates, utilise their facilities e ectively, and create networking opportunities and brand visibility. BTI

70 OPINION AUGUST 2023 business traveller india 70
MICE (Meetings, Incentives, Conferences, Exhibitions) and weddings are big contributors to the industry and impact the nancial success of a hotel

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AUGUST 2023 business traveller india SHOWSTOPPER 71

Come the revolution

Should business travellers be segregated by class depending on seniority, or will woke cabins see juniors and execs brushing shoulders?

There’s a whiff of a revolution in the air. Or so you would think if you were to listen to some of the debates going on in the wings of travel management conferences. The heresy being espoused by some mavericks is a more egalitarian approach to corporate travel policies. Some are whispering that it is no longer appropriate for senior executives to travel up front while the more lowly languish down the back.

In my earlier column about purposeful travel, published in the March 2023 issue, I wrote about the growing tendency to see business travel as a strategic investment in people, rather than an avoidable cost to a company. Proponents of a ‘one class for all’ approach argue that if travel is to be more purposeful, then it ceases to be a perk of seniority but a fully justifiable business investment with a measurable return. If this is the case, they conclude, all business travellers should enjoy the same level of comfort, whether it be on the flight, in their hotel room, in the car or on the train. Either it is no longer appropriate for senior executives to monopolise business class and the hotel club floor, or everyone should sit in economy and sleep in an entry-level room, depending on the financial resources available to the company. Some ultrarevolutionaries have argued that it is perhaps even more important that the ‘worker bees’ be better rested during a business trip than the ‘queen bees’, but that brings us into the realms of pure Marxism.

ARE YOU WORTH IT?

There is a healthy degree of logic to this argument, even if corporate ‘C suiters’ will be quaking in their Gucci loafers at the thought of it. For the most part, we no longer have executive washrooms or

directors’ dining rooms, and many companies have dispensed with private offices altogether, let alone the much sough-after ones in the corner. Seniority in a company seems now to be defined by the paycheck, bonus and accompanying package. Why is inequality still rife in the air, beyond the hotel lobby or in the train carriage?

There is of course a very plausible counterargument. The more senior you get in an organisation, the more responsibility you take on and the larger the decisions you take. The theory is that you generate a

L’Oreal would put it, it’s because “you’re worth it”.

As a salesman for an airline for more than 20 years, believe me, I am well versed in all the arguments for paying that bit extra. A less used argument, but one that is very compelling for lawyers and accountants, is the privacy requirement. One of the most effective and hard-to-dispute cases for forking out for a premium travel experience is the need for privacy. If you’re a partner in a city law firm or a venture capitalist on the brink of a canny acquisition you can hardly have general members of the public looking over your shoulder, can you? This is not a problem facing a junior programmer for an IT company – or maybe it is?

THE SWITCH TO ECONOMY

There will also be those that think all of this is just deconstructed communism or ‘wokery gone mad’. It all makes sense in theory, but in practice there will always be ‘some more equal than others’. They will say that the company just can’t afford to put all its employees in first class, that there isn’t room in the club lounge for everyone, and people should have something to which they can aspire, anyway.

higher ROI both in the office and outside of it. It follows that there will naturally be greater consequences if you do not arrive at your business meeting on the other side of the world in good shape. You will be unable to perform, and the company will suffer more than if a mere minion were in the same situation.

This is a long-established and reasoned argument employed by company directors, airlines and hotels the world over. As

With business travel becoming more expensive and harder to justify, and with the increased carbon footprint of a bigger seat, all of us are more likely to be seated in 54K than 1A in the future. It will more likely be a case of everyone moving backwards rather than a mass pile into first class. The arguments for and against equality in business travel are finely balanced. While on a macro level, flying is an inherently socialist endeavour with the ‘rich’ in Business class subsidising the ‘poor’ in Economy, at a company level it is one of the last bastions of corporate inequality. BTI

72 AUGUST 2023 business traveller india OPINION
BENJAMIN SOUTHAN
With business travel becoming harder to justify, it’s more likely we’ll be seated in 54K than 1A

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73 AUGUST 2023 business traveller india TIME STOPPER
Tried, Tested, Tasted. the eport TRIED AND TESTED HOTELS Hilton Frankfurt City Centre 76 JW Marriott Hotel New Delhi Aerocity 77 Flemings Selection Hotel Frankfurt-City 78 Hotel Nassauer Hof 79 Courtyard Mahableshwar 82 Steigenberger Icon Frankfurter Hof Republic At The Ritz-Carlton, Millenia Singapore 80 Sea Fu Four Seasons Resort Dubai At Jumeirah Beach 81 75 TRIED AND TESTED HOTELS TRIED AND TESTED RESTAURANTS & BARS INDIA 74 AUGUST 2023 business traveller india

Steigenberger Icon Frankfurter Hof

BEST FOR

It’s awe-inspiring architecture

DON’T MISS

A treatment at The Spa

PRICE

Internet rates are upwards of ₹22,298

CONTACT

Lyoner Str. 25, 60528 Frankfurt am Main, Germany hrewards.com

As soon as I entered the property, I experienced immense joy because of how immaculately beautiful the interiors are

BACKGROUND: An iconic luxury hotel since 1876, Steigenberger Icon Frankfurter Hof is a melange of historical architecture, tastefully curated artistic interiors and world-class hospitality.

WHERE IS IT: Located on the prestigious Kaiserplatz, the hotel is in close proximity to the city’s cultural o erings such as the Old Opera House, The Maintower, Römer and St. Paul’s Church. Furthermore, the Central station is only a short 13 minute walk away, making other places in the region and city easily accessible.

WHAT’S IT LIKE: As soon as I entered the property, I experienced immense joy because of how immaculately beautiful the interiors were! Decorated with iconic Beaux Arts furniture and a grand staircase surrounded by spell-binding Gobelins tapestry; the luxury property is one of the most beautiful five-star hotels that I have ever stayed at.

ROOMS: Steigenberger Icon Frankfurter Hof features 267 hotel rooms and 36 suites. I had the pleasure of staying in the Grand Deluxe Room which has a carpet

area of approximately 36-45 sqm. The luxurious bathroom, kitted out with Aqua di Parma bath and toiletries, comes with a separate rain shower and a beautiful bath tub that is perfect for unwinding in after a long day of meetings. Other amenities include a flat-screen TV, a co ee machine and a large desk that allows one to stay productive within the comfort of their room.

FOOD AND DRINK: Catering to a range of culinary preferences, the hotel is home to three incredible F&B establishments that allow you to sample French and regional cuisines. Breakfasts are incredibly important to me because it gives me a chance to prepare myself for the day ahead, so I like to indulge in a heavy breakfast. I began my day with the bu et breakfast at their breakfast restaurant Hofgarten. I opted for hard fried eggs with freshly baked sourdough bread, fresh fruits and my staple cup of cappuccino. The Autorenbar is perfect for an evening of exclusive cocktail classics with a side of delicious bar bites in a chic setting. Lastly, Oscar’s is a modern brasserie where tradition melds with modernity. The convivial art déco ambience is well complemented with creative concoctions produced by their expert kitchen team.

BUSINESS: Keeping in mind MICE requirements, the hotel features 16 newly renovated, multifunctional conference rooms which are all air-conditioned, soundproofed and include state of the art media technology. The total event space of the hotel is 1200 sqm including a large ballroom with integrated LED wall, a stage and Meyer Soundsystem. The property also o ers the option to host events on their terrace or balconies.

LEISURE: For those looking to treat themselves to some much needed pampering, The Spa at the hotel o ers traditional European spa treatments as well the quintessential Turkish bath ritual or the oriental Rhassoul treatment. Guests can also head to the Gentlemen’s Barber or the Day Spa suite to immerse themselves in a tranquil, wellness focussed environment. Guests who like to stay active even whilst travelling can head to the gym which recently underwent renovations and is open 24 hours.

VERDICT: To truly understand why this luxury hotel has stood the test of time, I would highly recommend a stay where one will get to experience the intricacies that go into the making of an iconic hotel.

75 AUGUST 2023 business traveller india TRIED AND TESTED FRANKFURT HOTEL

Hilton Frankfurt City Centre

BEST FOR

Its excellent service and convenient location

DON’T MISS

The culture, attractions, and local culinary experience.

PRICE

₹ 15,387 onwards

CONTACT

Hochstraße 4, 60313 Frankfurt am Main, Germany hilton.com

BACKGROUND: Hilton Frankfurt City Centre situated in the heart of the city, is close to major business and shopping destinations as well as iconic tourist attractions and landmarks.

WHAT’S IT LIKE: When I entered the lobby of Hilton Frankfurt City Centre, I was enveloped in the warmth of the ambience and the friendly sta who ensured that my check-in process was hassle-free and quick.

WHERE IS IT: Located in prime downtown Frankfurt, this 5-star hotel is situated just five minutes from the business and banking district. It is ideally located within walking distance of popular attractions such as the Bockenheimer Anlage Park and Alter Oper. Goethestrasse and Zeil renowned for local shopping and dining are less than a kilometre away. Städel Museum and the historic Römer are also within two kilometres from the hotel.

ROOMS: The hotel has 342 spacious guest rooms and suites which are divided

into eight categories. I stayed in an urban loft-style Junior Suite, which was 38 sqm in size, o ering spectacular city and skyline views. The modern suite had a work desk with an adjustable lamp, a luxurious bathroom featuring a separate bathtub and shower and an espresso machine.

FOOD AND DRINK: The best part of my travel has always been to enjoy a hearty breakfast. I started my day at the Park Restaurant and Terrace with a bowl of nutritious oatmeal porridge with walnuts, eggs and fresh fruit washed down with orange juice and a shot of espresso co ee In the evening I relaxed with a glass of Riesling and a cheese platter at the club lounge. Guests can also relish international and local food and beverages at the contemporary Hudson Yards Lounge and Dining venue.

MEETINGS: State-of-the-art meeting spaces and premium facilities make Hilton Frankfurt City Centre a perfect venue for all kinds of events. 16 bright, modern pillarless

Hilton Frankfurt City Centre is a perfect venue for all kinds of events

banquet rooms and meeting rooms total up to 1275 sqm of event space in the hotel. Dedicated conference and event teams ensure that all events are a success.

LEISURE: The five-star hotel is well-equipped to create a relaxing environment after a day of exploration or business meetings. The hotel's 25 metres indoor pool is the largest hotel pool in Germany. Other facilities include a gym, sauna, steam bath and whirlpool.

VERDICT: I thoroughly enjoyed my stay at the Hilton Frankfurt City Centre, an ideal luxury hotel for business and bleisure travellers. it was an unforgettable experience and I highly recommend it.

AUGUST 2023 business traveller india
76 TRIED & TESTED FRANKFURT HOTEL

JW Marriott Hotel New Delhi Aerocity

BEST FOR

Its luxury comforts and warm ambience

DON’T MISS

The culinary experience.

PRICE

₹ 20,296 onwards

CONTACT

Asset Area 4 - Hospitality District, Delhi Aerocity, New Delhi, India, 110037 marriott.com

The grandeur and magni cence of JW Marriott Hotel New Delhi Aerocity was simply breathtaking

BACKGROUND: Stylish, sophisticated, and award-winning JW Marriott New Delhi Aerocity has o ered unforgettable experiences and personalised services to its business and leisure guests since 201

WHAT’S IT LIKE: The grandeur and magnificence of JW Marriott Hotel New Delhi Aerocity was simply breathtaking. As soon as I entered the hotel the professional and courteous sta attended to me instantly and helped me with proceeding towards a seamless check-in.

WHERE IS IT: The opulent property is conveniently located near various embassies and consulate o ices and New Delhi’s international and domestic airports.

ROOMS: The hotel has 511 luxury accommodations, and the deluxe rooms are among the largest in India's NCR. I stayed in a spacious one-bedroom Executive Suite with modern fittings and luxurious amenities, a king-size bed, a marble bathroom, a spacious work desk and electrical outlets conveniently fixed near the workstation and much more. The suite also o ered access to the club lounge. The

room category also entitled me to an airport pickup and drop which was convenient and provided great relief commuting to and from the airport.

FOOD AND DRINK: I began a busy day with a nourishing breakfast at K3 comprising of a large bowl of muesli, egg white omelette and sourdough toast washed down with a comforting cup of cappuccino. In the evening I relaxed with a glass of red wine and cheese at the club lounge. Guests can also relish illy’s co ee,

fresh bread, cakes and pastries at Delhi Baking Company. JW Lounge at the lobby level is the perfect place to unwind with hors d'oeuvres and cocktails. Japanese aficionados can enjoy a meal at Adrift Kaya, a modern Japanese Izakaya restaurant by Michelin star awarded Chef, David Myers.

MEETINGS: Whether hosting a MICE dinner, corporate gala, or grand wedding celebrations the hotel has plenty of venue spaces. The Grand Crystal Ballroom can seat 1400 guests and can also be broken out into smaller rooms. In-house planners and a talented culinary team take care of every small detail to make the function memorable.

LEISURE: Guests can enjoy a leisurely day at the renowned Quan spa, swim in the all-weather outdoor pool or work out at the modern JW Fitness centre. Furthermore, the hotel is close to Worldmark Aerocity for guests who wish to indulge in retail therapy.

VERDICT: I enjoyed my short but delightful stay at JW Marriott Hotel New Delhi Aerocity with its attention to small details to make a guest feel comfortable and welcome. I highly recommend it.

AUGUST 2023 business traveller india
77 TRIED & TESTED DELHI HOTEL

Flemings Selection Hotel Frankfurt-City

BEST FOR Comfortable and spacious rooms

DON’T MISS

A meal at Cucina da Nina

PRICE

Internet rates are upwards of ₹11,086

CONTACT

Flemings Selection Hotel Frankfurt-City Eschenheimer Tor 2, 60318 Frankfurt am Main, Germany flemings-hotels.com

The hotel has a welcoming aura and a very cosmopolitan

BACKGROUND: Providing easy access to the city’s hubs of leisure and culture, Flemings Selection Hotel Frankfurt-City in Eschenheimer Tor has all the elements of a leading luxury hotel.

WHERE IS IT: Guests who wish to indulge in retail therapy can head to the shopping mile Zeil, which is within walking distance of the hotel. For connoisseurs of culture, the hotel is in close proximity to the Römer and other places near the hotel are the stock exchange and the banking district.

WHAT’S IT LIKE: The hotel has a welcoming aura and a very cosmopolitan atmosphere which is enhanced by modern design elements and warm earthy colours. I thoroughly enjoyed the hotel’s paternoster lift, as it was a fun, quirky element that I was not expecting!

ROOMS: The property has 206 keys and has three room categories. I stayed in the

spacious Superior Plus room. The 25 sqm space creates a cocoon of comfort with an-ultra comfortable bed and other amenities such as a Nespresso co ee machine, keyless entry, digital guest service and other modern elements!

FOOD AND DRINK: Guests can sample two incredibly di erent kinds of cuisine during their stay at the chic property. On the ground floor, the Italian restaurant Cucina da Nina Restaurant is open for meals such as breakfast, a light lunch or a quick break snack. The culinary team is known for putting together authentic Italian dishes such as pinsa, pasta, caponata and salad, which one can enjoy in the laid-back urban ambience of the establishment. Before heading out for my meetings, I began my day here with a scrumptious breakfast consisting of poached eggs, a variety of breads and a joyful cup of hot chocolate. For a meal with a refreshing view of the metropolis’

skyline head up to the seventh floor in the paternoster lift for a culinary experience at Occhio D’oro!

BUSINESS: The hotel features five conference rooms which can host up to 120 people and four boardrooms for up to 16 people. The collective events space at the hotel is 430 sqm which is ideal for a wide scale of events from conferences to gala evenings. For more informal celebratory occasions, the courtyard terrace which can accommodate up to 120 people is perfect!

LEISURE: Keeping in mind how hectic business and even leisure travel can get, the hotel is home to a Finnish sauna, Aroma steam bath, relaxation area and a fitness area to ensure guests can relax and make the most of their stay in the city.

VERDICT: The hotel keeps up wonderfully with the evolving needs of the modern traveller!

AUGUST 2023 business traveller india TRIED AND TESTED FRANKFURT HOTEL

BACKGROUND: A renowned name in the Germany luxury hotel segment, the Hotel Nassauer Hof in the heart of Wiesbaden has been welcoming guests since 1813. The luxury property was the first luxury hotel in Germany to be awarded a five-star rating.

WHERE IS IT: Situated 25 kilometres from Frankfurt airport and directly opposite the monumental Kurhaus in Wiesbaden, the Nasseur Hof is one of the top five-star hotels in the Rhine-Main region.

WHAT’S IT LIKE: The upscale hotel retains its old world charm in a simplistic manner. Erected in 1813, I couldn’t help but marvel at each nook and corner of the hotel as it showcased the level of thought and attention paid to every minute detail so beautifully.

ROOMS: The property features 135 rooms and 24 suites that are split in seven di erent room categories. My room was

Hotel Nassauer Hof

the Deluxe Double room which was soothing to the eyes and soul. The elegant, minimalistic design of the room, that spans across 30 sqm, is a delight to come back to after a hectic day. The room includes a sitting area with a large desk, large bathroom, soundproof windows, a mini bar, room safe and other amenities that ensure a comfortable stay.

FOOD AND DRINK: The hotel has four incredible F&B establishments that range from Ente- the only Michelin star winning restaurant in Wiesbaden to the Hotel Nassauer Hof Bar which is the only cigar bar in the city. The breakfast bu et at Orangerie is not to be missed! The wide spread of options that include everything from à la carte to standard breakfast favourites, makes the first meal of the day a memorable one. I feasted on a plate of fried sunny side up eggs accompanied with some warm toast and a glass of fresh orange juice- a combination that never fails!

BUSINESS: Boasting nine di erent sized conference rooms that cater to a variety of events, the hotel makes sure that hosts have nothing to worry about and assists in such a way it will guarantee a successful meeting/event.

LEISURE: I would highly recommend a visit to the hotel’s Artemis Beauty Spa. Spread across an expansive 1500 sqm, the most special feature of the spa section is that the rooftop pool is the only pool and sun terrace in Germany with thermal water from the hotel’s own thermal spring. Other leisure o erings of the hotel include a fitness centre, saunas and solariums.

VERDICT: During my stay at this magnificent property it became highly evident why it was the first luxury hotel in Germany to be awarded a fivestar rating!

AUGUST 2023 business traveller india TRIED AND TESTED FRANKFURT HOTEL

Republic At The Ritz-Carlton, Millenia Singapore

HOURS

Monday to Sunday – 0900-1200 hrs

PRICE

Approximately ₹6,571 for one person

CONTACT

Level 3, 7 Ra les Avenue, Singapore, S039799 ritzcarlton.com

The Republic bar concept pays homage to an era where freedom, expression and individuality were celebrated

bruschetta and vegetable crudites salad. I finished the meal with some decadent gianduja panna cotta and that was a ceremonious end to a wonderful evening.

The Republic bar is acclaimed the world over for its extensive cocktail menu devoted to a narrative of historical anecdotes inspired by pop culture in the 1960sincluding the influence over art, cinema, fashion and music. The 60s were marked by cultural and social revolution and saw the rise of style icons and the legends of rock music, as well as the international jet set, which led to a sophisticated era for cocktailing. The Republic bar concept pays homage to this era where freedom, expression and individuality were celebrated, with a cocktail and curated menu of vintage spirits that showcase flavours, ingredients and sensations inspired by the decade of the 60s.

When my host suggested that we have drinks and dinner at this eclectic bar, I instantly confirmed and was looking forward to experiencing its vibrancy. It did not disappoint and checked o all the components on the list to create a perfect evening. The sophisticated ambience with its modern and timeless allure took me back to a time that seemed to stand still.

I ordered a classic Hendrick’s gin with

tonic & soda garnished with an orange twist. The drink was deliciously refreshing and hit all the right spots on the taste palate. While ordering this drink, it’s important to remember that like chips, you can’t have just one!

Dinner began with semolina-crusted calamari, followed by a small plate of

VERDICT Drinks and dinner at the Republic bar are the perfect way to end a long and tiring day! The ambience and vibe are excellent and uplifting as are the cocktails and food menu. I would strongly recommend a visit to this fantastic bar during a trip to Singapore.

AUGUST 2023 TRIED AND TESTED SINGAPORE HOTEL

Sea Fu At Four Seasons Resort Dubai At Jumeirah Beach

HOURS

Temporarily closed for renovation

PRICE

Tasting Menu with Wine Pairing is approximately ₹21,194 for one person

CONTACT

2 Jumeirah St, Jumeirah, Jumeirah 2, Dubai, United Arab Emirates fourseasons.com

exotic starters, I couldn’t resist the Black Cod cooked in Japanese soy marinade, ginger, honey, heirloom carrot, yuzu carrot puree and asparagus. For the pre-dessert, I was served a mouth-watering Yuzu sorbet, crispy meringue, and basil espuma, however, the Mille Feuille with Madagascar vanilla cream, mango, and ginger was the piéce de resistance! I ended this

A visit to Sea Fu, a Michelin guide restaurant with a contemporary take on Asian food which is located in Four Seasons Resort Dubai at Jumeirah Beach, should be on the top of everyone’s gastronomic bucket list. Whether it is indoor or outdoor seating, the view is not only spectacular, but it is also unparalleled. I had heard so much about the seafood at this restaurant that I decided to eat there on my last visit to Dubai. The ambience was relaxing and tranquil, and the choice of seafood was exotic and extensive. I opted for the tasting menu with the wine pairing addon and I knew I had made the right choice when I saw my first course!

I started with smoked Hamachi Carpaccio topped with tru le ponzu, yuzu, garlic chips, burnt orange, spring onion, furikake, carrots, and rice crackers. The menu also included a sushi platter, part of a curated collection prepared by the chef. I was served a spectacular Tru le Gyoza; dumplings stu ed with mushroom, ginger, cabbage, onion, black tru le, and tru le sauce leaving in its wake a

I would thoroughly recommend anyone looking for an unforgettable seafood experience to visit Sea Fu

mouthful of eclectic flavours. Following close on its heels was a smoky-flavoured grilled octopus on a bed of baby potatoes, drizzled with ssamjang romesco, bonito flakes, and bulgogi sauce. Although I was quite satisfied with the mix of eclectic and

spectacular culinary journey with a single shot of espresso.

VERDICT: Currently the restaurant is closed for a transformative renovation, but I would thoroughly recommend anyone looking to revel in the delights of an extraordinary seafood experience to visit Sea Fu once it reopens because it will only get better!

81 AUGUST 2023 business traveller india TRIED AND TESTED DUBAI HOTEL

Courtyard Mahabaleshwar

BEST FOR panoramic valley views

DON’T MISS

A drink at the scenic Quarter Deck - Sunset Lounge

PRICE

Internet rates are upwards of ₹14,160

CONTACT

19/B, Metgutad, Panchgani - Mahabaleshwar Rd, Mahabaleshwar, Maharashtra 412806 marriott.com

The sta at the property reminded me why India is renowned for its incredible hospitality

BACKGROUND: Nestled in the verdant, scenic hills of Mahabaleshwar this luxury property is famous for alluring dawns, beautiful sunsets and calm breezes. The hotel rooms and villas o er stunning views of the surrounding hills and valleys and scenic waterways. With many leisure activities and captivating scenery on o er, a stay at this five-star hotel is an idyllic getaway from the hustle and bustle of the city.

WHAT’S IT LIKE: I was welcomed warmly by the sta and instantly felt a feeling of calm envelop me as the property is designed in such a way that each nook and corner is filled with ample sunlight and opens out to the beauty of the surrounding greenery.

WHERE IS IT: Situated in the strawberry capital of India, 70 metres from Lingmala Falls and a short drive away from the popular attractions of Mahabaleshwar, the hotel provides easy access to all points of the city.

ROOMS: All the rooms and villas feature a private balcony or garden with splendid views in a classic style. The accommodations are elegantly designed and feature all modern amenities to ensure a comfortable stay. If one requires something additional,

the sta are extremely friendly and will go to any length to make sure your needs are met. I stayed in the 1 Bedroom Villa which is truly the epitome of luxury. The villa features panoramic views of the valley which one can enjoy whilst strolling in their private garden or swimming in the private pool. Spanning across 39 sqm, my stay at the villa was blissful as the villas are tucked away a little away from the main property which allows one to soak in the tranquility of the nearby hills. Each villa is contemporarily designed with upscale amenities such as a bathtub, minibar, smart TV with Chromecast facility and wifi providing comfort and functionality for each stay.

FOOD AND DRINK: The property is home to three F&B outlets. I began my day with a hearty breakfast bu et at the Berry Library, the all-day dining restaurant. One can feast on a variety of cuisines however, my favourite was a special Okonomiyaki, which the head chef very kindly prepared o the menu for me. Don't miss out on the regional dishes o ered during breakfast which truly creates the home away from home feeling. Another one of my favourite culinary experiences during my stay at the property was an indulgent Italian meal

served to me for lunch at the Berry Library. During my last evening at the property, the head mixologist-Akhil conducted a very fun and insightful class for me and taught me how to craft my own cocktails! I got to enjoy my handcrafted libations at Quarter Deck- Sunset Lounge whilst enjoying the enamouring views of the valley.

LEISURE: I woke up early each day to work out in the state-of-the-art fitness centre and the early mornings were enhanced as even the gym features a stunning view of the valley! During the evening, one can unwind in the beautiful swimming pool which is right next to Quarter Deck.

VERDICT: The sta at the property reminded me why India is renowned for its incredible hospitality as during my stay I experienced and witnessed so many times the members of sta at Courtyard Mahabaleshwar go above and beyond to make sure guests have a memorable stay. The luxury hotel strives to create a personalised experience catered to individual guests’ requirements and desires and succeeds exceptionally in doing so.

AUGUST 2023 business traveller india
82 TRIED & TESTED MAHARASHTRA HOTEL
EXTEND YOUR ESCAPE! STAY MORE, SAVE MORE. Embrace the bliss of an extended stay and indulge in a world of relaxation. There are more reasons than one to extend your stay. Airport pick-up and drop once during the stay | Complimentary bu et breakfast at Spectra | Two pieces of laundry complimentary per day For reservations, call: 0124 4771234 | Email: rev.tlag@theleela.com @TheLeelaGurugram | www.theleela.com | @TheLeelaAmbienceGurugram
The Leela Palaces, Hotels and Resorts: Bengaluru, Bhartiya City Bengaluru, Chennai, Delhi / New Delhi, Gandhinagar, Gurugram, Jaipur, Kovalam, Mumbai, Udaipur. Opening Shortly: Ashtamudi.

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Articles inside

Courtyard Mahabaleshwar

2min
pages 84-85

Sea Fu At Four Seasons Resort Dubai At Jumeirah Beach

1min
page 83

Republic At The Ritz-Carlton, Millenia Singapore

1min
page 82

Hotel Nassauer Hof

1min
page 81

Flemings Selection Hotel Frankfurt-City

2min
pages 80-81

JW Marriott Hotel New Delhi Aerocity

1min
page 79

Hilton Frankfurt City Centre

1min
page 78

Steigenberger Icon Frankfurter Hof

2min
page 77

Come the revolution

3min
page 74

How vital are MICE o erings for a business hotel?

2min
page 72

THE INDIAN WINE REVOLUTION

7min
pages 64-71

Gadgets

4min
pages 56-63

TURKISH AIRLINES

0
pages 54-55

SINGAPORE AIRLINES

0
page 54

QATAR AIRWAYS

0
page 53

LUFTHANSA

0
page 53

EMIRATES JAPAN AIRLINES

0
page 52

CATHAY PACIFIC DELTA

1min
pages 51-52

BRITISH AIRWAYS

1min
pages 50-51

AIR INDIA

0
page 50

POINT N

0
pages 48-49

TRIDENT, BANDRA KURLA, MUMBAI

0
page 47

THE WESTIN MUMBAI GARDEN CITY

0
page 47

JW MARRIOTT MUMBAI SAHAR

1min
page 46

ITC GRAND CENTRAL, A LUXURY COLLECTION HOTEL, MUMBAI

0
page 45

FOUR SEASONS HOTEL MUMBAI

0
page 45

THE WESTIN HYDERABAD MINDSPACE

0
page 44

LE MERIDIEN HYDERABAD

0
page 44

HYDERABAD ITC KOHENUR, A LUXURY COLLECTION HOTEL, HYDERABAD

0
page 43

THE LEELA AMBIENCE GURUGRAM HOTEL & RESIDENCES

0
page 43

SHANGRI-LA EROS, NEW DELHI

1min
page 42

JW MARRIOTT HOTEL NEW DELHI AEROCITY

0
page 41

HYATT REGENCY DELHI

0
page 41

PULLMAN NEW DELHI AEROCITY

0
page 40

THE RITZ-CARLTON, BANGALORE

1min
pages 39-40

THE OBEROI, BENGALURU

0
page 39

BENGALURU CONRAD BENGALURU

1min
page 38

HOSPITALITY

1min
page 37

THE DISCERNING TRAVELLER

2min
pages 34-36

FLEMINGS SELECTION HOTEL FRANKFURT-CITY

3min
pages 32-33

BRÜCKENSTRASSE

3min
pages 29-32

T A S T E

2min
pages 27-28

GRÜNEBURGPARK

6min
pages 22-26

THE HEART OF GERMAN CHARM

4min
pages 18-21

YATRA UNVEILS YATRA PRIME SUBSCRIPTION

1min
pages 16-17

AIRBNB SIGNS AN MOU WITH THE MINISTRY OF TOURISM TO SHOWCASE INDIA’S HERITAGE STAYS AND PROMOTE CULTURAL TOURISM

0
pages 15-16

HELSINKI AIRPORT REMOVES 100ML LIQUIDS IN HAND LUGGAGE RULE

1min
pages 14-15

IHG HOTELS AND RESORTS DEBUTS HOLIDAY INN BRAND IN BHUTAN

0
page 14

FAIRFIELD BY MARRIOTT DEBUTS IN JAIPUR

0
page 13

THE ALL-NEW AER OPENS AT FOUR SEASONS HOTEL MUMBAI

0
page 13

AIR MILES

4min
pages 10-12

THE HEART OF GERMAN CHARM

2min
pages 3-9
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