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BUSINESS
MEETING RHYTHMS.
THE GAME-CHANGER IN BUILDING A CONNECTED HIGH PERFORMING TEAM By Rebecca Miller
Around 10 years ago is when I had my business epiphany. The moment when I truly, for the first time, understood why I was here. Yes, I’ve been around for a long time in business (OMG it’s been 28 years), and believe me, I’ve been through many ups and of course, the downs. You know the ones - when team members leave, working your guts out in the treatment room and trying to manage all the other balls in the air that go with running a business, including making time to really connect with your team. One of my superpowers is my energy, but I was so busy being busy that it felt like sometimes I would get to the end of the day and have achieved nothing. Who can relate to this? I didn’t have a system or process in place, I didn’t have a plan for business and financially, I was kinda swinging by the seat of my pants. If there was money in my bank account, I thought I was going ok. I fumbled my way through for many years and I did ok but I knew I was capable of so much more. I needed to take my technician hat off and become a real business owner. This was the moment I knew I needed to develop my leadership skills and become the leader I was born to be. I found myself a coach and my thirst for knowledge on all thing’s leadership mindset and business. I was obsessed with reading 100s of books, attending seminars, learning everything I could to expand my knowledge, level up my skills, and gain as much experience as to grow and scale my business. When I sit and think about the journey, it has been so worth it, and the results that my La Bella Medispa group has been able to achieve still blows my mind. To go from a single operator working 60 hours a week in the treatment room to growing an empire of 3 clinics, over 22 team members, and a thriving brand and online business with The Skin Whisperer. Whoa, girl, you did it! 86
Beauty Biz Year 14 Issue 4
When we start our salon or clinic, it’s normally because we have a passion for the skills part of our business right? For me, it was a skin transformation, especially being a country girl, our skins out here really needed some serious love and guidance from a professional. We have a passion for really making a difference in our client’s lives that choose our business, we love the way we make people feel but there is more to a business than being exceptional at our crafts. As business owners, we are always looking for the magic pill or the secret sauce to creating a business that gives us the freedom of time, an incredible team, and substantial money. Yes, MONEY! It is not a dirty word! It’s the very fuel source that will give you choices in your business. The Number One is a no-brainer - ask for HELP! Get a coach to support your journey, to hold you to the highest standard, and teach you how to really run your business. This will help you lay strong foundations, so your business is safe, sustainable, and enjoyable for you. A coach will help you see things you may not see. Transitioning over to ZING I’ve found my calling and love I am now helping the salon/clinic owner Number Two is planning - the most important part of the business. If you do not have a
strategic business plan in place, you are probably running around like a chook with its head cut off, feeling overwhelmed, stressed, and completely exhausted. The reason I know that is because this was me. Number 3 is effective meeting rhythms, and this is what I will be taking a deep dive into today. When I speak to most business owners, they really have no structure around meeting rhythms and might start monthly meetings but are just not consistent or move it around to put clients in. I’m also totally guilty of this. Having effective meeting rhythms aligns you and your team to your organization, creates consistent communication, builds deeper connections, and results in team fulfillment. When it comes to effective meeting rhythms, it all starts with the vision of your business. This is your why. Why does your business exist? Why do you exist? What legacy do you want to leave behind? Your purpose is your fuel source, and your business is your vehicle to deliver it and bring value to the lives of others. What’s your 5 to the 10-year mission? Yes, your big hairy audacious goal. As Bill Gates said, “most people overestimate what they can accomplish in a year and
