ultimately save you money. Due to the initial impact of COVID-19, a base rate increase effective 1st June 2020 was deferred to 1st January 2021 as part of a number of customer relief initiatives. As of 1st January 2021 base rates were CI$0.1185 per kWh for residential customers with a monthly facility charge fee of CI$5.82. There is an additional regulatory and licensing fee of CI$0.0051 per kWh, which applies only to usage over 1,000 kWh per month. After factoring in the surcharges for cost of fuel, fuel duty, and energy purchased from third party sources, the effective residential rate in January 2021 was approximately CI$0.2149 per kWh. The cost of electricity is the same islandwide and does not fluctuate depending on the time of day. Bill payments are not accepted at the Customer Service Centre, but details on the numerous payment methods are listed under “Payment Methods” on the Company’s website.
Caribbean Utilities Company Ltd. (CUC) > Administration Building: 457 North Sound Road Opening Hours: Monday-Friday 8am-5pm Customer Service Centre (Administration Building): Monday-Friday 8am-5pm > Customer Service Centre: Caribbean Plaza, West Bay Road Opening Hours: Monday-Friday 8.30am-4pm PO Box 38, Grand Cayman KY1-1101 Tel: (345) 949 5200 24-hour Fault Reporting: (345) 945 1282 Email: service@cuc.ky www.cuc-cayman.com
Gas - Household Gas is a safe and efficient energy solution for powering your home appliances. Propane is a non-toxic gas that provides a greener and more economical alternative for a wide range of appliances. By using propane, you can save up to 40% on your energy bill and reduce your carbon emissions by 85%. The 20lb cylinders used for barbecuing can be found at almost every gas station in
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monthly) is calculated based on the average historical usage of the property for 45 days of consumption. Deposits for newly constructed residential homes/condos are calculated based on square footage and the number of bedrooms. Monthly electricity bills will vary depending on the size of your house condo/ apartment, your lifestyle, how often you run your air conditioning, the efficiency of your air conditioning unit, the age of the property and how well the property is insulated, among other factors. It is important to note that the Seasonal Energy Efficiency Rating (SEER) and regular maintenance of your air conditioning unit can make a big difference in kilowatt-hour (kWh) consumption and your monthly electric bill. The lower the SEER, the more energy will be consumed for the same amount of cooling. A SEER of 16 for example, will consume more electricity than a SEER of 18 or higher. Managing your energy usage and getting your air conditioning units serviced regularly will
