156
H.A. KHAN
can commit resources to the development of technology, although it will initially be costly. Over time, the governments can reap benefits by reducing the inefficiency and the amount of time taken in the delivery of services. E-governance can reduce the size of the government, save time, and reduce the pain of traveling for citizens to enjoy the benefits of government services. The benefits from the reduction of corruption as a result of e-governance would be enormous, leading to major economic development, especially in developing countries.
References Allen, A. B., Juillet, L., Paquet, G., & Roy, J. (2001). E-Governance and Government Online in Canada: Partnerships, People and Prospects. Government Information Quarterly, 18, 93–104. Ammons, D. N. (2008). Leading Performance Management in Local Government. Washington, DC: ICMA Press. Argyris, C. (1999). On Organizational Learning (2nd ed.). Oxford: Blackwell Publishers, Ltd. Argyris, C., & Schon, D. (1996). Organizational Learning II. Reading: Addison-Wesley. Bannister, F., & Connolly, R. (2012). Defining E-Governance. e-Service Journal, 8(2), 3–25. Bekkers, V. (2003). E-Government and the Emergence of Virtual Organizations in the Public Sector. Information Polity, 8(3/4), 89–101. Bertot, J. C., Jaeger, P. T., & Grimes, J. M. (2010). Using ICTs to Create a Culture of Transparency? E-Government and Social Media as Openness and Anti-corruption Tools for Societies. Government Information Quarterly, 27, 264–271. Calista, D., & Melitski, J. (2007). E-Government and E-Governance: Converging Constructs of Public Sector Information and Communications Technologies. Public Administration Quarterly, 31(1), 87–120. Candler, G., & Dumont, G. (2010). The Price of Citizenship: Civic Responsibility as the Missing Dimension of Public Administration Theory. Public Administration Quarterly, 34(2), 169–201. Carroll, A. B. (1996). Business & Society: Ethics and Stakeholder Management (3rd ed.). Cincinnati: South-Western College Pub./Thomson Learning. Castells, M. (1996). The Rise of the Network Society. Oxford: Blackwell. Charag, O., & Mufeed, A. (2013). Electronic Governance: Expansion of Service Delivery Magnitude and Lessening Role of Human Resource in Delivery of Public Services. International Journal of Retailing and Rural Business Perspectives, 2(2), 445–456.