THE TOP MIDDLE EAST AFTERMARKET, OEM AND SERVICES COMPANIES YOU NEED TO KNOW
FOREWORD
This way up. That familiar sign on
not only a window on their latest ranges
the side of packaging has probably
and product portfolios but also open
been seen in more offices, homes
up a dialogue on how they can help
and, well, everywhere across the
fleets modernise, revamp and renew.
region since the beginning of 2020.
Like a freshly unwrapped FMS or
Knowing which direction to take is
telematics solution, a new format that
no longer a simple label on the side of
divides the commercial vehicles into its
packaging but also a huge undertaking
constituant parts should help readers
that every business in the transport
to navigate pages. This year’s latest
and logistics sector is facing.
edition also includes analysis of three
Yes, the COVID-19 pandemic
key areas for the first time which is part
has proven to be both a challenge
of Truck&Fleet Middle East magazine’s
and an opportunity for fleets.
own on-going programme of trying to get
But, while it has created huge economic pressure on people, companies
cutting edge thinking into the market. Hopefully, this year’s book can be
and even governments across the
part of your own process of reviewing
region over the past year, it has also
where your fleet operation stands in
accelerated changes in eCommerce,
the sector and provide guidance on
retail, logistics and digitalisation
which direction you should be heading
that otherwise may have taken years
in this most dynamic of times. Feel free
and possibly decades to happen.
to contact the companies directly or
Fleets now face a clear choice: either continue to operate the way they always
drop Truck&Fleet Middle East team a line. Our door is always open.
have or embrace new ways and new thinking to make make the most of the possibilities now ahead of them. As a consequence, the old Truck Book format has been updated and upgraded for its newest volume. Contributors to this new Truck Book
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03
04
CONTENTS
06
19
Market Outlook
Aftermarket
06
Are you digitalising yourself out of a job?
20
Apollo Tyres Middle East (ATME)
10
Driving forward
24
Continental
14
The silver lining
28
Creation Heavy Equipment Trading
32
JASPA
36
Valvoline
CONTENTS
41
05
91
OEM
Services
42
Al Futtaim – HINO
92
Renault Trucks – Used Trucks Center
46
Al Naboodah – Swaidan Trading
96
50
Daimler
Spider Plus Construction Equipment Trading LLC
54
Hyundai Motor Company
58
Hyva Middle East and Africa
62
Isuzu – Genavco LLC
66
MAN Truck & Bus Middle East FZE
70
Mercedes-Benz Vans MENA
74
Renault Trucks Middle East
78
Scania
82
UD Trucks MEENA
86
Volvo
06
MARKET OUTLOOK
Are you digitalising yourself out of a job? Qafila co-founder Atif Rafiq on the trends shaping the shipping and logistics industry Even with light usage of a couple of
companies have turned to technology as
hours-a-day, Intel has found that
a competitive differentiator and as a way
connected vehicles generate 4TB of
to exceed challenging service level goals.
data each, every day! This quickly
Whether in the form of connectivity,
becomes a huge amount of data –
predictive analytics, faster processing
powering to zettabyte levels for OEMs
speeds or smarter hardware and
manufacturing millions of cars per year.
equipment, virtually every link in the
But collecting and storing this
supply chain can digitally connect to the
data simply adds cost unless it is
other links at each point in the process.
integrated, analysed and monetised.
Logistics organisations are realising
The opportunity is enormous. My
with increasing urgency that they can’t
basic arithmetic suggests monetising
afford to slow down for the delays
that data at a value of 1 cent for each
created by siloed systems and teams.
TB of vehicle data collected from
There are several major technologies
10 million cars produced annually
currently making an impact on
and on the road for 5 years could
the ability of logistics providers to
deliver $7.3 billion annually. The
achieve better business outcomes
trick is realising that value and using
across the entire supply chain.
it to stay relevant and profitable in today’s market. How digitisation
Internet of Things (IoT)
is transforming global logistics
Internet of Things (IoT) is the ability
The digital revolution has brought
for devices or objects to share data
change to industries of all kinds, and
and connect to the internet. Anything
global logistics is no exception. With
from automobiles to refrigerators
increased expectations from consumers
can be manufactured to have built-
for faster, more efficient management
in connectivity and the ability to
and transport of goods, logistics
communicate with other devices
MARKET OUTLOOK
07
As with technologies like IoT, Artificial Intelligence reduces the need for human touch in many day-to-day delivery and warehousing processes.
08
MARKET OUTLOOK
to send, store and utilise data. Logistics organisations all over the world are recognising an opportunity to use IoT to their advantage through intelligently connected supply networks and systems. IoT-enabled processes reduce the risk of accidents and inefficiency in tasks that pose a greater chance of human error. IoT also pairs connectivity with machine learning (discussed later in this article) to fuel faster, smarter processes and a fluid supply chain. The result is lower operational costs
Modern logistics organisations are recognising
and higher revenue. How? Through
the need to protect themselves against
the implementation of repeatable,
labour shortages and keeping up with the demand for increasingly rapid order fulfilment.
scalable processes that require very little human intervention and that can be further streamlined over time.
logistics roles to create new, strategic
rapid order fulfillment; while
Does this mean that logistics
opportunities for the workforce. After
simultaneously attracting new
professionals are working themselves
all, just as technology is evolving, the
talent with specialised skills.
out of a job by digitising their supply
workforce is too. Instead of viewing
chain organisations? Certainly
digitisation as a competition of “robots
Blockchain
not. Instead, they are freed from
versus humans,” modern logistics
Blockchain is one of the newest
mundane, repetitive tasks to focus
organisations are recognising the
technologies to hit the digitisation
on strategic goals that have a direct
need to protect themselves against
strategy. To define it in simple terms,
impact on the organisation.
labor shortages and keeping up
blockchain is a distributed database
with the demand for increasingly
containing “blocks” of information,
Digitisation is evolving traditional
which is transferred via a secure timestamp that cannot be altered. In other words, a blockchain allows a multitude of people (or systems) to enter data or records, which can only be updated or amended by an approved source. It is built to ensure the highest degree of accuracy and security possible. For that reason, blockchain is an ideal technology for logistics organisations who must adhere to rigorous certifications and standards. The traditional bottlenecks of third-party compliance checks are eliminated since Logistics organisations all over the world
all information is hosted in a public
are recognising an opportunity to use IoT
ledger, digitised, and protected from
to their advantage through intelligently connected supply networks and systems.
the risk of security breach or fraud. As organisations adopt blockchain,
MARKET OUTLOOK
they will naturally become more efficient,
use of data analytics and algorithms.
09
machine learning to mitigate risk
thanks to real-time tracking updates and
While the concept of artificial
and prevent the mismanagement of
the replacement of hardcopy documents
intelligence (AI) has been around
resources. Predictive analytics can
with a smaller, more secure digital
for several years, it is only recently
accurately forecast demand patterns,
footprint that is far easier to manage.
that organisations have begun to put
optimise route changes, and prevent
Although machine learning and
it to practical use. As AI becomes
potential bottlenecks along the supply
artificial intelligence are often used
more accessible and affordable,
chain that must be addressed before
as interchangeable terms, they
logistics organisations are using
they have the chance to become
differ slightly. AI is the overarching
it to harness big data, increase
an issue. Many traditional logistics
idea of machines completing tasks
operational efficiency and lower cost.
organisations are not suffering from
or processes in an “intelligent” or
AI reduces the need for human
a lack of data. The opposite is true.
human-like way. Machine learning is
touch in many day-to-day delivery
They collect massive quantities of data
the concept of giving machines direct
and warehousing processes. By
at each point in the supply chain but
access to data and allowing them
using predictive analytics, which gets
are unsure how to put it to good use.
to create efficient processes and
“smarter” over time as more data is
AI and machine learning collect both
solutions on their own, through the
collected, AI works in tandem with
structured and unstructured data, weigh it against trends and patterns in the organisation and anticipate business needs in time to make an impact. Without AI, organisations rely heavily on historical data, which must then be analysed and dissected. By the time a potential risk or problem is recognised, it’s too late to change course. AI manages big data in quantities beyond the scope of human capability to identify efficiencies and solve problems before they can negatively impact operations. It has never been easier for logistics teams to drive intelligent decisions with real-time data. In today’s competitive logistics market, efficiency is a competitive weapon. The supply chain operates in real-time and data analytics must follow suit. By employing new strategies to digitally connect all points of the supply chain and supercharge processes with intelligent data, digitised global logistics companies will continue to drive down costs and maximise efficiency. About the author:
Atif Rafiq co-founded Qafila with Jithin Manoharan to revolutionise Digitisation is empowering global logistics companies to view big data as an asset instead of just another complicated piece of the business to manage.
the logistics and shipping industry and booking process.
10
MARKET OUTLOOK
Scania’s XT range of trucks for the heavy-duty and construction segments is built with robustness and durability in mind and is suitable for applications such as tippers, mixers and pumps.
MARKET OUTLOOK
11
Driving forward Just as construction projects are incomplete without earthmoving operations, any earthmoving fleet is incomplete without the construction or heavy-duty truck, which move mountains of material from job-sites in the region every year. Anirban Bagchi takes a look at what some of the major players have been up to The Middle East market for construction
started 2020 in a positive way, but the
economy. The tracking and diagnostics
trucks is fiercely contested by the
pandemic disrupted things for us as
can bring significant benefits, such
well-known global brands, with big
well as our partners and customers. As
as increased uptime, improved safety
names such as Mercedes, Volvo,
we end the year, we are looking forward
and reduced operating costs.”
Renault Trucks, Scania and others
to a recovery in the market in 2021.
all in the fray, jostling for a slice of
We do see challenges ahead, but our
extensive coverage for service and
a substantial pie they believe has
outlook for 2021 is positive overall.”
parts in the region, with nine dealers
promise to grow even further. At Scania, one of the biggest players
Scania’s largest selling construction
Scania Middle East also has an
who have both their own workshops
and heavy-duty truck model in the
and the capability of providing service
in the region’s construction trucks
region is the G440/460 A6x4 HZ tractor
at the customers’ premises.
landscape, the Middle East is an
unit for tipper semi-trailer application.
important division globally and one the
Describing the product, Wising says:
“We have Dealer Operating Standards in place, ensuring
Swedish giant is bullish about. Hans
“The model is equipped with the Scania
availability of the right tools and
Wising, sales director, Scania Middle
Retarder which is an auxiliary brake for
equipment, 24-hour emergency
East, tells CMME that the “Middle
the driving wheels and is mainly used for
assistance and parts availability.
East market is very important and
long periods of braking. It helps reduce
“Our Scania Repair & Maintenance
strategic for Scania already today”.
wear and tear of the service brakes and
contracts are valid in all GCC countries
boosts safety by keeping them cold
via our dealers. As a complete and
for full emergency performance.”
comprehensive solution, our dealers
“Scania trucks have been working in all major infrastructural projects in the region. We have a wide range,
Scania also has its customers covered
offer ‘Maxim@’ which is a full repair and
suitable for every application in the
by an advanced telematics system,
maintenance contract. Another option
construction segment. Since project
and Wising explains: “Our Scania Fleet
is ‘Ultr@’, which includes pre-planned
efficiency is a priority, Scania trucks are
Management connects vehicles and
maintenance, powertrain protection and
in demand because of their outstanding
drivers with their companies’ offices.
a wide range of wear and tear repairs.
‘Total Operating Economy’. With the
We’ve started implementing the solution
Finally, with ‘Extr@’ your driveline is
new Scania XT range (see box), we
in the GCC and our Saudi customers
insured along with maintenance of
have widened our product offerings
can already avail of these services,
up to five years,” Wising explains.
in the construction segment.”
which will soon be rolled out around
Weathering the fallouts of the
Aftersales is also what another
the region. The data collected on board
big brand in the construction trucks
Covid-19 pandemic, Scania is now set
Scania trucks gives valuable insights
segment swears by. Customers of
for an expected market correction. “We
into driving styles, productivity and
Mercedes-Benz trucks are supported by
12
MARKET OUTLOOK
Mercedes-Benz Trucks offers the ultra robust Arocs in the heavy construction segment, backed by Fleetboard, its vehicle management system that makes maintenance easy.
one of the strongest service and parts
extended to cover all wear and tear
checked from a customer’s operations
networks in the Middle East, says Olaf
parts and warranty components.
room and scheduled for the required
Petersen, GM, Daimler Trucks Sales,
Our fleet of mobile workshops and
maintenance. Fleetboard can also
Daimler Commercial Vehicles MENA.
certified technicians are our force
be connected to a customer’s CRM
on the road day and night.”
system, such as SAP or Oracle.
“Our customers know that parts will be delivered quickly and
A vital aspect of Mercedes-
Describing the Mercedes-Benz
competitively, driving profitability for
Benz trucks’ customer solutions
trucks range, Petersen adds: “The
them. To develop this further, we have
is its telematics offering, called
all-new Actros is predominantly our
launched ‘remanufactured’ parts,
Fleetboard, owned by Daimler Truck
benchmark tractor head for semi-trailer
where customers can hand back
AG. “Fleetboard not only provides
operation. In Oman, Kuwait and the UAE
in selected older components and
basic track and trace solutions, but
these are pulling payloads in excess of
replace them with a remanufactured
also focuses on driver performance,
100t on every trip in daily operations.
version. This is cost effective and
individually grading them based on
We also launched the all-new Arocs
provides a guaranteed part made
their operation of our products. With
throughout the Middle East in 2018,
to Daimler quality and standards.
Fleetboard, we can translate more
with specifically designed tipper
Additionally, for slightly older vehicles,
than 2,000 data points into user
and mixer chassis for construction
we have also introduced our TruckParts
friendly data so that operators can
operations and specially configured
portfolio, giving customers more
plan trips and loads more efficiently.
tractors available as all-wheel drive.
choice to fit their budgets and needs.
Further, our certified driver trainers
“Whether it is our Actros 3845S
in the Middle East can use Fleetboard
6x4 tractor or our Arocs 4042K 6x4
to keep our trucks on the road and
“Service is the most critical factor
data to highlight training and
tipper, 4542B 8x4 mixer or our market
since many customers also operate
development areas for drivers and
leading AWD versions, 4048AS 6x6
their own workshops, we provide our
continuously drive improvements.”
tractor and 4048AK 6x6 tipper - the
completely flexible Mercedes-Benz
Additionally, Fleetboard is able
core characteristics of best-in-class
Service Solutions in our workshops
to provide remote service data and
fuel efficiency, strongest grade of
or at customer locations. This covers
diagnostics, such as fault codes,
steel chassis, thicker, wider, reinforced
preventative maintenance, such as
even tyre pressures, if the option is
components, from centre mountings,
oils, fluids and filters, but can also be
selected, so that every truck can be
axles to springs, to the reinforced
MARKET OUTLOOK
13
powertrain, our promise of ‘Trucks you
importance of its K Range of heavy-
use and strengthens their abilities to
can Trust’ remains true throughout.
duty and construction trucks.
tackle off-roading in the UAE’s tough
“We are the only manufacturer in
In late 2019, Middle East Ready
the MENA and Central Africa region
Mix Concrete (MERMC), a leading
consumption and meet Euro 5 emission
to have a dedicated testing facility
UAE concrete supplier, took
norms, making them among the most
for our products in the region.
delivery of a dozen new Renault
eco-friendly options on the market.
Peterson adds: “In the last few
Trucks K models, representing a
terrains. The trucks also have low fuel
Also key in MERMC’s decision
years, we have clocked over nine
big conquest for the Volvo-owned
was the flexibility of Renault Trucks’
million kilometres of direct testing in
French manufacturer in the region.
finance programme, introduced to
the UAE, pushing our products to the
This was MERMC’s first Renault
support construction businesses
limits. Ours is not a European truck
Trucks purchase, with the K range
which can be tailored to specific needs.
tuned to run on lower quality local
models equipped with 48CBM
The scheme has several options
fuel; our products in the region are
tipping trailers for use in transporting
to reduce payments or initial down
truly Middle Eastern trucks, ready to
aggregates and other products to
payments, to build equity, and fixed
deliver in the region’s conditions.
facilities in Dubai and Abu Dhabi.
rates for enhanced finance control.
“We were the first to enter the Middle
According to Renault Trucks, MERMC
Guillaume Zimmermann, commercial
East market and our partnerships
cited the trucks’ “proven abilities in
director, Renault Trucks Middle East,
with our customers here date back
operation, high standards of safety
adds: “This order further cements
more than 50 years. An example is
and impressive fuel efficiency”.
our position as a market-leading truck
our partnership with a market leading
Renault Trucks’ K Heavy Construction
manufacturer trusted by many large
construction contractor in the UAE,
Range offers a capacity of 120t
companies across the region. Our
working on the Etihad rail project.”
and is equipped with 13L engines
vehicles are known for being sturdy and
driving through an automated
reliable with a leading position in terms
Trucks special relationship with the
all-wheel-drive transmission that
of fuel efficiency, enabling customers to
region is how trucks equipped with the
deliver full power to all the wheels.
deliver greater productivity and control
Another example of Mercedes-Benz
company’s Turbo Retarder Clutch – only
This makes them ideal for heavy-duty
operating costs to their benefit.”
available on Mercedes-Benz Trucks – is now operating in heavy-duty mountain quarry applications in the UAE’s Northern Emirates, Petersen points out. “The Turbo Retarder Clutch is a combination of hydrodynamic turbo coupling and full five-stage retarder for extreme heavy-duty transport, starting and braking, for loads up to 250t with zero wear and tear. Peterson continues “The same exclusive Mercedes-Benz technology is also found in our 4058AS 6x6 ‘SLT’ Super Heavy-Duty Tractors for heavy construction. Each SLT has pulling capacity of up to 250t and can be coupled with our reinforced draw bar
With global brands prioritising the Middle East construction truck market and offering models made to tackle
couplings for pulling and pushing loads
the local conditions, it can be expected
of more than 2,000t, if necessary.”
that as the Covid-19 situation gradually
Over at Renault Trucks, recent successes have underlined the
eases, their construction trucks will drive production forward even further.
14
MARKET OUTLOOK
The silver lining Pedersen & Partners’ Brian Cartwright and Andrea Williams look at the future for eCommerce in the region Perhaps the most significant of all recent
Moreover, the World Economic
developments in retail is the growth and
Forum has estimated the UAE’s 2020
progress of e-commerce. According to a
e-commerce market at $27.2bn,
joint study by Dubai Economy and Visa,
with similar growth across MENA.
the UAE is currently the most advanced
As we monitor shifting consumer
e-commerce market in the Middle East
expectations during these times
and North Africa, revealing an estimated
of crisis, we can witness new
annual growth of 23% between 2018
technologies and online platforms
and 2022. While customers continue to
gaining prominence. Preliminary
enjoy the ‘destination shopping’ aspect
data suggests that these trends
of visiting a physical store, COVID-19
will remain as the new normal, even
has encouraged many people to try
after the pandemic has subsided.
e-commerce for the first time. This jump
The retail sector must prepare for
in online users is not expected to reduce.
the impact of technologies such as artificial intelligence (AI), robotics
The growth and future of e-commerce in the Middle East
and the internet of things (IoT).
A recent study of ten markets in the
at the core of the Fourth Industrial
region, including the United Arab
Revolution, and no sector will be
Emirates and Saudi Arabia, revealed
immune to their advancements. In
that up to 40% of respondents are now
our opinion, this time will be looked
shopping online more than they were
back on as a watershed moment.
before the novel coronavirus outbreak. Research commissioned by the global
These high-tech developments are
Transitioning retail supply chains to support e-commerce is not a quick
consultancy firm Kearney Middle East
fix; it requires careful planning and a
asked consumers if they would maintain
clear strategy for implementation.
their current shopping behaviours after
Many retailers do not have their
the pandemic: 48% in the UAE and 69%
physical operations set up to
in Saudi Arabia answered ‘yes’. This
match the digital processes and
behaviour usually translates to shopping
service requirements for running an
that is less frequent and more planned,
e-commerce business. A beautiful,
with bigger online grocery purchases.
glossy online store is all very well,
MARKET OUTLOOK
15
Transitioning retail supply chains to support e-commerce is not a quick fix; it requires careful planning and a clear strategy for implementation.
16
MARKET OUTLOOK
but for this kind of transformation,
in warehouse robotics technology
in the smart use of technology
it is essential to have supply chain
start-ups was $381 million in the
alongside the human work force.
leadership from people with both
first quarter of 2020, a 57% increase
digital experience and hands-
from the same quarter in 2019.
on supply chain expertise.
Will virtual shopping become the future?
When it comes to managing fulfillment and last mile deliveries
Many consumers are now trying
investment to ensure that warehousing
and returns, creating an exceptional
online shopping for the first time,
facilities and workflows are suitable
customer experience is critical to
either to avoid possible COVID-19
for managing e-commerce fulfillment
success from initial order to delivery.
exposure, or to avoid the new reality
and last mile logistics. Investments
The ‘Amazon effect’ has created very
of socially-distanced brick-and-
in technology will provide end-to-
high customer expectations; today’s
mortar shopping altogether.
end visibility, while the use of AI
consumers expect full visibility of their
and Robotic Process Automation
order, they expect it to be accurate
accelerating due to the COVID-19
will improve speed and efficiency
and they want it fast. Moreover,
lockdowns, it is time for retail brands
in analysing data and managing
they expect a level of customer
to consider the next evolution of
administrative tasks. Investment in
service that is second to none.
retail marketing, Augmented Reality
Traditional retailers need significant
robotics and warehouse automation is
An added challenge has been
With the shift to e-commerce
(AR). Forward-looking companies are
a key requirement, and we are already
brought about by the COVID-19 crisis,
already developing these solutions
seeing a marked increase in activity.
where social distancing measures
and working with big-name retailers
in warehouses and fulfillment
in different sectors while others are in
the Q1 2020 Supply Chain Tech analyst
centres are slowing workflows and
deep discussions or working towards
report from financial data and software
negatively impacting turnaround
pilots. The implications of virtual
company Pitchbook is that investment
speed, the solution is to be found
reality for shopping are substantial;
One of the key statistics shared in
When it comes to managing fulfillment and last mile deliveries and returns, creating an exceptional customer experience is critical to success from initial order to delivery.
MARKET OUTLOOK
17
However, predicting the post-COVID retail landscape is not simple. We anticipate the emergence of a hybrid shopping experience combining online and physical stores, because technology has not yet reached the point where consumers can experience texture in a virtual environment; we cannot touch, feel, smell or interact with products online. It is also worth mentioning the important social role that malls play in the Middle East, especially during the hot summer months. Individuals, couples, families, and groups of friends will continue to visit the malls for shopping, dining, entertainment – a Many consumers are now trying online shopping for the first time.
chance to stretch their legs and socialise
The Amazon effect has created demanding customer expectations.
whilst respecting social distancing in large air-conditioned environments.
shoppers can put on a headset and
and is available in the UAE, KSA, UK,
enjoy the in-store experience from
US, France, Italy, Australia & Japan.
their own couch. We have seen an
Diesel recently introduced its Hyper
Digital shopping will never replace the experience of physically interacting with a product, but with more people looking
outstanding amount of innovation over
Room, a 360-degree digital platform
to buy online more often, providing
the past few months, with retailers
which offers the ultimate virtual
additional context through digital
increasingly using technology to help
buying experience and exhibition
means is a smart way to go. Provided
online customers visualise themselves
space. Diesel CEO Massimo Piambini
that the supply chain is properly set
trying out luxury products.
believes they have set a new industry
up to support both online and physical
benchmark for digital transformation.
stores, it’s a winning strategy.
According to a recent Deloitte report, the COVID-19 pandemic will force nearly all business to move towards virtual sales. This shift will not only safeguard shortterm revenues and profits, but also move companies beyond the current anomalous situation, and enable long-term profitable growth. We have already seen AR try-on tools for make-up, sunglasses, clothing and even homewares. Gucci has recently embraced AR virtual platforms in its collaboration with Snapchat, allowing consumers to use Snapchat filters to virtually try on Gucci shoes, and see how they look with an outfit. This Gucci/Snapchat campaign highlights the potential of AR for different e-commerce applications,
According to a recent Deloitte report, the COVID-19 pandemic will force nearly all business to move towards virtual sales.
Aftermarket Apollo Tyres Middle East (ATME) Continental Creation Heavy Equipment Trading JASPA Valvoline
20
AFTERMARKET
AFTERMARKET
21
Apollo Tyres Middle East (ATME) The company came into inception
across the Middle East, Africa,
region and a ramp-up of its plants in
in 1972 and has since been a trusted
Turkey, and Central Asia region,
Hungary (truck and bus range) and
name in the business of manufacture
distributing its portfolio of
Netherlands (premium passenger
and sale of tyres. With its’ corporate
tyres to over 3,000 dealers,
tyres under the Vredestein brand).
headquarters in Gurgaon, India,
500 fleets, and 35 institutional
The company expects to see a solid
the company caters to over 100
accounts across the region.
uptick in demand for its truck, bus,
countries across the globe. The company markets its products
The Apollo Tyres brand was
agriculture and industrial tyres.
relaunched in Saudi Arabia in
under our two global brands: Apollo
November 2019. The company
and Vredestein. These products
ac-celerated its new market entry
Apollo Tyres – growth and vision for the future
are available in countries across
strategy last year with new business
To support its vision “To be a premium
the globe through a vast network
in Turkmenistan, Azerbaijan, Mali,
tyre company with a diversified and
of branded, exclusive and multi-
Burkina Faso, Gabon, Togo, Senegal,
multinational presence” it has made a
product outlets. Apollo Tyres has
Somaliland, and South Sudan. On
series of major acquisitions, including
multiple manufacturing units in India,
innovation, the latest
the Netherlands and Hungary.
addition to the 1,500+
At the end of the financial year
SKU line-up of
the Netherlands-based premium Vredestein brand. At the same
2020, the company clocked
passenger,
a turnover of US$ 2.27 billion,
commercial, and
backed by a global workforce of
specialty tyres
in organic
approximately 17,200 employees.
is the Apterra
growth in
AT2 range,
international
On global partnerships, Apollo Tyres
time, it has also invested
is an official corporate sponsor of the
an off-road
markets with
Manchester United Football Club.
passenger
its offices
proposition for
Apollo Tyres Middle East – the regional hub in Dubai
specialty SUVs.
Apollo Tyres Middle East boasts a
anticipates improved
network of 45 business partners
demand across the
Apollo Tyres
in Dubai, Thailand, Malaysia & South Africa. While Apollo is a leading brand in
22
AFTERMARKET
India, Vredestein is a
organic growth in export
premium brand in
markets. The ATME
Europe. Its global
team includes
manufacturing footprint
(truck and bus radial) tyres catering to Highway, Regional, Mixed, and Position Specific applications. It also
sales, technical, customer
has a full range of PCR (passenger car radial) tyres for the vast majority
continues to
service,
of the countries covered by its
expand with
back office
ATME operation; addressing all
the launch of
and testing
types of cars and SUVs. Its OHT
its Hungarian
personnel.
(off-highway tyre) range is growing
plant which will complement its tyre factory in the Netherlands, in addition to its four plants in India. Apollo Tyres Middle East (ATME)
The
and becoming more extensive
company sells its full range of
every year catering to agricultural, construction, industrial, earth mover
Truck, Light Truck, Passenger Car and
and special (Sand) applications. Apollo Tyres Middle East has racked
Off Highway Tyres through
up a series of impressive benchmark
its distribution partners in more
achievements in developing markets
was established as legal entity in 2011
than 30 countries within the Middle-
like the GCC, Iran, Turkey, Ethiopia
and was Apollo Tyres’ first sales and
East, North Africa, East-West
and Kenya. This progress has been
marketing subsidiary established
Africa and Central Asia regions.
largely driven by its ability to develop
outside India as it looked to drive
Today, we offera full range of TBR
an in-depth understanding of local
The principal Apollo and Vredestein tyre brands are available in countries across the globe through a vast network of branded, exclusive and multi-product outlets.
AFTERMARKET
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Apollo Tyres has multiple manufacturing units in India, the Netherlands and Hungary. R&D facilities in Europe and India leverage on the latest advances in tyre technology.
Mohammed Loubani – Head of Middle East, Africa, Turkey, and Central Asia.
product requirements and use it to
Tyres Middle East to drive growth
drive new product development and
in its key product categories and
the launch of winning products for the
expand our distribution in the region.
region. It has also enabled it to roll-
Tyre experts at its R&D facilities
CONTACT Apollo Tyres Middle East (ATME) JAFZA One
out its hands-on product training and
in Europe and India leverage on the
industry-leading after sales service.
latest advances in tyre technology.
The company has also embarked on a
After the development phase, every
brand-building journey in some of its
Apollo tyre undergoes stringent
key markets in the region to help drive
quality checks in test laboratories
Tel: +971 4 884 1603
sustainable growth and create end-
externally and internally to be
Email: sreejithk.nair@apollotyres.com
user awareness, as well as demand
able to meet the demanding GSO
(Mr. Sreejith Nair)
for our products over the long-term.
and SASO PCR certifications and
This approach has helped Apollo
related green label values.
Website: www.apollotyres.com
Tower A, Office 1907 PO Box 263391 Dubai, United Arab Emirates
24
AFTERMARKET
AFTERMARKET
25
Continental Continental was founded in
merged with major companies
protection. Continental is also a
Hanover in 1871 as the stock
in the rubber industry to form
competent partner in networked
corporation ‘Continental-
“Continental Gummi-Werke AG”.
automobile communication.
Caoutchouc- und Gutta-Percha
In 1951, we commenced production
The Continental Corporation
Compagnie’. Manufacturing
of steel cord conveyor belts. In
is divided into the Automotive
at the main factory in Hanover
1955, we were the first company
Group and the Rubber Group,
included soft rubber products,
to develop air springs for trucks
and consists of five divisions:
rubberised fabrics, and solid
and buses. Series production of
Chassis & Safety focuses
tyres for carriages and bicycles.
belted tyres began in 1960. Around
on modern technologies for
In 1898, initial successes in
30 years later we brought the first
active and passive safety
development and production were
environmentally friendly tyres for
celebrated with the production
passenger cars onto the market.
of automobile pneumatic tyres
In 1995, the Automotive Systems
and for vehicle dynamics; Powertrain represents innovative and efficient system
with a plain tread. At the turn of
division was established to intensify
solutions for the powertrain
the century Continental balloon
the systems business with the
of today and of the future for
fabric was used to seal the gas
automotive industry. We presented
cells of the first German airship.
the key technology for hybrid
In 1904 Continental became the
drive systems back in 1997.
first company in the world to develop
vehicles of all categories; Interior combines all activities relating to the presentation and management of
1905 we commenced production of
Enhancing safety and sustainability
rivet anti-skid tyres, similar to the
Today, Continental ranks among
for every application – from
later studded tyres, and three years
the top 5 automotive suppliers
passenger cars through trucks,
later we invented the detachable
worldwide. As a supplier of brake
buses and construction site
wheel rim for touring cars. In 1909,
systems, systems and components
vehicles to special vehicles;
French aviator Louis Blériot was
for powertrains and chassis,
bicycles and motorcycles.
the first person to fly the English
instrumentation, infotainment
Continental tyres stand for
Channel. The flying surfaces of
solutions, vehicle electronics,
excellent transmission of forces,
his monoplane were covered with
tyres and technical elastomers,
exceptionally reliable tracking
Continental Aeroplan material.
Continental contributes to enhanced
in all weather conditions and
In the late 1920s, the company
driving safety and global climate
high cost effectiveness;
grooved tyres for automobiles, in
information in the vehicle; Tyres offers the right tyres
26
AFTERMARKET
ContiTech develops and produces
commercial vehicle tyres. In our
specialty tyres. The business unit
functional parts, components, and
plants throughout the world, we
is developing from a mere tyre
systems for the automotive industry
produce tyres for a variety of
manufacturer to a solution provider,
and for other key industries.
applications, characterised by
also offering services and solutions
different vehicles, road conditions
such as the ContiLifeCycle™,
Commercial Vehicle Tyres focuses on customers
and customer requirements as well
ContiPressureCheck™ and
as driver behavior. Our product
Conti360°, which help our customers
Continental is one of the world’s
portfolio comprises truck and
to optimise their business.
leading manufacturers for
bus tyres as well as commercial
The Commercial Vehicle Tyres business unit focuses on customers
Continental is transforming into a fully-fledged automotive technology solutions provider and is enabling advances in smart transportation.
with an entrepreneurial mindset. We are constantly re-investing the tyre and the accompanying services – with the aim of creating comprehensive solutions for professional tyre management.
Maximising cost efficiency of fleets At Continental, we provide digital solutions to help maximise the uptime and cost efficiency of fleet businesses. With our ContiPressureCheck™ and ContiConnect™ we will provide a fleet business with accurate tyre status information – and help prevent unscheduled downtimes,
AFTERMARKET
27
dangerous tyre issues and avoidable
for single vehicles and trailers
tyre problems on the road.
that can be integrated into third
CONTACT
party telematics solutions.
Continental Middle East DMCC
ContiPressureCheck™ provides
Jumeirah Lakes Towers -
drivers with precise status information
ContiConnect™ takes digital
by continually monitoring air pressure
tyre monitoring to the next level.
Cluster I, Silver Tower (AG),
and temperature via the tyre sensor.
The system conveniently connects
27th Floor, PO Box 336519,
The system displays data in the
multiple vehicles and helps fleet
Dubai, United Arab Emirates
drivers cab through our Continental
managers switch from inflexible
display or on mobile devices as
manual service routines to targeted
Website: www.continental-me.com
well as telematics displays via our
in-time maintenance. Tyre issues
Driver App. The system warns the
are immediately identified and
ContinentalTiresME
driver before a condition becomes
transmitted via mobile connection
critical. ContiPressureCheck™ is a
to the fleet manager or upon return
ContinentalTiresME
complete, driver focused system
to the fleet yard – just as needed.
Fleet efficiency and safety is at the core of Continental’s current suite of solutions, including ContiPressureCheck and ContiConnect which provide accurate tyre status updates.
SOCIAL MEDIA
continental
28
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Creation Heavy Equipment Trading According to Creation Heavy Equipment Trading’s managing director
and technical staff internationally. Telematics Fleet Management using
(engine control, assistance system, braking system, oil pressure system,
Mohammed Hasan Al Qrinawi, safety
different type of hardware means clients
axles, gear box, clutch…etc) more
concerns on the road or at construction
can have information about cargo
over the total weight of the truck
sites are at a high demand in the region
through barcode scanning, pictures,
and per axle for air or leaf axles.
and accidents remain costly: “We
sign-on-glass, customer comment,
could eliminate many of these through
pallet info and problem reporting.
Management Systems manage, monitor
our latest IA technology that protect
Additional information from the truck
and control all fuelling operations
against driver fatigue, provide collision
like fuel filled, fuel consumption and fuel
through fuel station or mobile fuel
mitigation and camera streaming
decrees where and when happened.
tankers using RFID technology. Along
systems that monitor driver behaviour.“ The UAE-based firm has been
Connecting through OBD (On-
Its series of pioneering Fuel
with fuel tanks gauges for tanks for
Board-Diagnostics) we could remotely
proper stock inventory, all through
in operation since 2007; serving
monitor the health of the truck and
online monitoring 5G technology.
a wide range of clients in a sector,
request MIL (Malfunction indicator
such as construction, Oil & Gas,
Lamp) status of the truck fault like
Meanwhile, its Fleet Management System uses the latest telematics
transportation and heavy equipment
technology to monitor truck
while fulfilling the needs of both
operations and fuel consumption
the private and government
while providing access to further
sectors. It is a leader in the
information from machines such as
GCC market providing
temperature, ECU data, Fuel Level
integration solutions, IA
and actual fuel consumption.
products, IoT through
Fleet managers can monitor
sales, marketing and
any potential theft
aftersales service. It is also highly active
situations and can receive alerts and
further afield in the
alarms by email or
Middle East, including
SMS and how they
Jordan, and is branching
utilise their fleet and
out into Africa. It employs
machines. Smart geo-
35 sales, after sales
fencing, tracing and
30
AFTERMARKET
tracking the productivity of machines onsite is also made possible by the system. Its systems ultimately improve the driver’s performance and increase safety on sites by bringing together advanced collision mitigation systems, tyre pressure monitoring, driver fatigue monitoring and its Advance Fleet managers can monitor any potential theft situations and can receive alerts and alarms by email or SMS and how they utilise their fleet and machines.
Driving Assessment System (ADAS). It also provides clients with the latest fuel and lubrication equipment suit their operation and their workshops. Lubrication Management system, Fuel Dispensers, Hose reels, lub. pumps, waste oil Management, Waste oil tanks all could reinforce the client operation, environment saftey and reduce CO2 print. Al Qrinawi says his company is advancing in a number of areas including waste management soultions and weighing system where its hardware and software can make a positive impact. 2020 was a significant year for the company. The roll-out of the new E-Fuel system saw new sites added. The company is also continuing its programme of providing fuel retailers with Point-Of-Sales monitoring for their fuel stations.
CONTACT Creation Heavy Equipment Trading Star Tower 1, Office 1107 PO Box 7627 Ajman, United Arab Emirates Mohammed Al Qrinawi Through the company’s solutions, fleet performance improves
Tel. +971 6 749 0813
with increased driver safety on sites enabled by advanced collision
E-mail: info@creationfms.com
mitigation systems, tyre pressure monitoring, driver fatigue monitoring and its Advance Driving Assessment System (ADAS).
Website: www.creationfms.com
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Creation Heavy Equipment Trading’s Mohammed Hasan Al Qrinawi says the firm is focused on providing retailers with PoS monitoring for their fuel stations.
The company’s FMS uses the latest telematics technology to monitor truck operations and fuel consumption while providing access to fuel consumption data.
32
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JASPA JASPA was established in 1981 by
headquartered in Dubai and maintains
JASPA enjoys an impressive market
visionary founders with extensive
over 50,000 sq ft of closed warehousing
share in the transportation, logistics
history in distribution. The company
facility and holds an inventory of over
and waste management sectors.
specialises as a solution provider with
20,000 tyres to cater any requirements.
an array of tyres and allied products
It employees a staff of 70 and is
introduction of new sizes and patterns
that are suited for the constantly
well-equipped to consistently offer
which have helped the company to gain
evolving needs of the consumers
same day deliveries within the UAE.
significant market share in the food
and challenges the Middle East
Through its logistics infrastructure the
and beverage, construction, mining
environment has to offer. Since its
company can organise direct and trans-
and retail segments. JASPA’s flagship
inception, the company has grown from
shipments to any part of the world.
brand Longmarch in the TBR segment
strength to strength while enhancing
JASPA is proud to be the sole
alone offers multiple tyres sizes in 24
its presence in the region by offering
representative of world-renowned
different patterns for a plethora of
trustworthy products and solutions
brands like Longmarch, Alliance
applications and terrains in the region.
which create a sustainable value.
(Yokohama off-highway tyres), Boto,
It has bolstered its portfolio with the
Longmarch’s light truck segment with
JASPA believes in excellence and
RoadX, Nexen Solid Tyres, OKO
its All Steel Radial and Higher Ply Rating
is in constant pursuit to offer better
Tyre Sealant and Roadwest. It is
tyres has been a major breakthrough,
products and service to its customers.
recognised as a specialist in the truck
especially in food & beverage
The company is professionally
and bus tyres segment and is one of
(F&B) transportation segment.
managed by an experienced team
the market leaders. Predominantly,
JASPA has also expanded its footprint
34
AFTERMARKET
in the region and continued to grow
remains its in-house technical team
helped the company to partner
by acquiring new B2B customers in
which conduct rigorous product and
and grow with the network of
multiple segments.Apart from the truck
performance testing to check its
dealers who are associated
and bus segments, it is the exclusive
suitability for the application with
with the company for decades,
distributor for a number of premier
stringent standards. Over time, the team
JASPA considers them as
brands of tyres and allied products
has gained immense knowledge about the
business partners and has a
suited for Passenger Cars, SUV,
region and its requirements; and JASPA
long term approach. In recent
Industrial, Off the Road, Construction,
is looked up to as a solution provider for
years, the company has further
Seaport, Airport and Material handling
the problems faced by the customers. Its
strengthened its network in the
applications. The company caters
on-field expertise ensures trust among
northern emirates and Oman and
to the complex ecosystem of fleets,
customers and it has been rewarded
now with a robust dealer network
logistics, transportation and rental
with turnkey contracts from major fleets
the company ensures that its
companies by offering end-to-end
and government entities in the UAE.
products are easily accessible
solutions for their constantly evolving
by the customers across the
JASPA has several key initiatives underway in the region:
Tyre Controller: Going digital
partners located across the UAE.
Dealer Network expansion: A long
has become a new normal and
The core competency of JASPA
standing history in distribution has
JASPA has developed a cloud-
needs with a fully equipped mobile services van and a network of fitment
JASPA believes in excellence and continues to push itself to improve products and services for its customers.
region in the UAE and Oman.
AFTERMARKET
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JASPA conducts rigorous product and performance testing to check its range of products suitability for fleet applications while always meeting stringent standards.
based solution Tyre Controller
any warranty claim or complaints.
(www.tyrecontroller.com) for tyres
The technical team resolves the
CONTACT
and fleet management. The solution
query and offers resolution support
JASPA
helps fleets and transportation
along with a detailed report.
502, Oberoi Centre,
companies keep end-to-end track
Training: Tyre performance is still a
Marasi Drive, Business Bay,
of their fleets maintenance and
grey area for major fleets even when
tyre requirements which can be
it is directly impacting the bottom
Dubai, United Arab Emirates
accessed online anywhere and
line, operational costs and their
anytime. The solution eliminates
on-time delivery. JASPA is dedicated
the hassle of manual recordkeeping
to offering information parity to
Tel: +971 4 224 9353
Regional contact: Pranay Mehta, Division Manager
which is still in practice.
help the customer make informed
Toll Free: 800(JASPA)52772
Online warranty portal: Yet
decision. As such, it organises
E-mail: sales@jaspa.com
another solution aimed at providing
training for drivers, workshop
Website: www.jaspa.com
seamless digital solution, the
mechanics and fleet managers
customer can directly upload
to help maximise performance;
their details by logging onto the
conducts inspections, helps select
jaspa.tyres
portal (http://warranty.jaspa.
the right products and hence
com) and get rapid resolutions to
improving the cost-per-kilometre.
jaspa.tyres
SOCIAL MEDIA
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37
ENGLISH
ENGLISH
Valvoline SPANISH
SPANISH
For 150 years Valvoline has been on the
prolonged life for their vehicles. Search
leading edge of lubricants technology.
through our catalog of products to
From creating X-18 motor oil in 1939,
find those designed for your vehicle.
the only motor oil company that
to high performance racing oil in 1965
As much as we know about motor
could perform all five required tests
to MaxLife high kilometer oil in 2000,
oil, we also design several other
for API and ILSAC petrol categories
Valvoline has innovated to provide
automotive products to help you
in our house engine test lab. These
owners with quality products that maximise engine care. Today, Valvoline operates a global network of research and development
get the most out of your vehicle. Valvoline is proud to have been
advance engine test technologies allow Valvoline more freedom and flexibility to innovate for our customers. Valvoline is always moving,
labs, distribution and customer
continuing our longstanding
services in 140 countries.
tradition of value-adding
Beyond industry-leading products, Valvoline offers
innovations for users and partners.The company
increasing global brand strength
recently acquired Serbian
and innovative tools that make
lubricant blender Fam for $10
Valvoline a valuable partner with
million in a bid to expand its
installers, dealers, retailers,
presence in Eastern Europe.
equipment manufacturers and business operators. The company is recognised
The deal encompasses the company’s Krusevac production facility, with more
as a leader in automotive
than 30,000 square meters
maintenance products
of working and office space.
and services, and supplied
The facility includes a 21,600
industry leading lubricants,
tons per year lubricants
additives and automotive oil.
and greases plant, a unit for
Throughout its history,
production of corrosion inhibiters
Valvoline has been creating
and degreasers, as well as a
products with our hands-on
packaging facility. With the
expertise to help car and truck
deal, It is additionally building
owners achieve maximum performance and a
on its series of partnerships with large automotive
38
AFTERMARKET
distribution groups such as NAPA
As the company says: “Downtime is
and Intercars AD. The company
the last word operators want to hear.
CONTACT
also includes engine powerhouse
Any bus or truck off the road costs
Valvoline
Cummins among its key clients.
money. We know that you want to keep
Mazaya Business Avenue AA JLT
your vehicles working as efficiently
Dubai, United Arab Emirates
Within the region, Valvoline is focused on extending its footprint
and productively as possible. We also
by increasing the local production
know that you would like to reduce
and the logistic capacity. It remains
your maintenance costs as well as
(Sales & Marketing Manager, GM MEA)
dedicated to providing its customers
total vehicle ownership costs. Valvoline
E-mail: DCrespi@valvoline.com
with a complete range of lubricants,
has the products and technology to
Website: www.valvoline.com/en-mea
chemicals and parts, backed by
help you extend service intervals,
quality, a dedicated sales teams, broad
extend the working life of equipment
distribution and technical support. It
and improve residual values. Put
ValvolineMEA
can provide customers with equipment,
Valvoline expertise, innovation
training and selling support.
and solutions to work for you.”
valvolinemea
Valvoline focuses on maximising uptime and reducing maintenance costs for vehicles.
Davide Crespi
SOCIAL MEDIA
AFTERMARKET
39
TRUSTED AROUND THE WORLD FOR 150 YEARS. Valvoline™ has been powering the world's engines since 1866. We’ve not only been making motor oil longer than anyone else, we’ve been improving it longer than anyone else. No matter what you drive, you can trust the performance of your engine to the original.
THE ORIGINAL MOTOR OIL
AMERICA’S FIRST MOTOR OIL BR AND.
OEM Al Futtaim – HINO Al Naboodah – Swaidan Trading Daimler Hyundai Motor Company Isuzu – Genavco LLC MAN Truck & Bus Middle East FZE Mercedes-Benz Vans MENA Renault Trucks Middle East Scania UD Trucks MEENA Volvo
42
OEM
OEM
43
Hino Recently years have seen the
products and services in the market
durability, versatility and the ‘Total
successful dealer and automotive
by offering comprehensive tailor-
Support’ aftersales concept in terms
brand partnership of the
made solutions to customers,
of service contracts and spare parts
commercial vehicles division of
including genuine spare parts, service
availability, makes them the trusted
the Al-Futtaim Automotive Group
contracts, 24/7 service support
partner for companies – I thank
and HINO continue to re-write the
and specialised technical support.
our partners for their trust in our
light duty truck handbook in the
To help fleets optimise the total
UAE with the pair racing ahead of
cost of truck ownership and make a
to deliver our dedicated aftersales
the competition with growth of
positive contribution to the bottom
solutions,” says Hamdan.
25% from 2018 to 2019 alone.
line, experts from Al-Futtaim’s
trucks and confirm our commitment
The versatility of the HINO
Commercial Vehicle Division are
trucks is opening exciting new
vehicles division of the Al-Futtaim
providing eco-driving training to
areas for the company to operate
Automotive Group and, as such,
drivers of fuel delivery operators.
in. The brand’s presence in the
offers customers access to a well-
Offered through the ‘HINO Total
F&B industry, for instance, has
established network of 3S facilities
Support’ scheme, their training helps
been increasing year-on-year. Its
in Dubai, Abu Dhabi and Sharjah.
fleet owners improve fuel efficiency,
progress has also been boosted
minimise the cost of wear and tear,
by the winning of major tenders
trucks enjoyed a rise in market share
reduce service and maintenance
for waste management vehicles
from 8% to 33%, effectively doubling
costs as well as insurance premiums
in Abu Dhabi with the West Coast
the size of the unit’s sales and
and decrease the risk of major road
Group company and in the Northern
employee numbers subsequently rose
accidents. In addition, financial, rental
Emirates with sector-leader Bee’ah.
to 105. The company is determined
and insurance packages complete
to ensure that growth continues
a compelling offering for fleets.
HINO falls under the commercial
Between 2015 and 2019, HINO
unabated and is focused on getting
Trucks carrying the Japanese marque include the heavy-duty
According to Ramez Hamdan,
Hino 700 Series (with up to 100t
closer to customers through the
general manager, HINO, Al-Futtaim
GVW). The Hino 500 Series (with
HINO aftersales Total Support
Automotive Group, HINO trucks are
an operating capacity range from
programme which is designed to
cheaper on operational costs, have
10 to 28t GVW), meanwhile, offers a
minimise the downtime of vehicles.
lower diesel consumption and require
range of applications, such as tipper
less maintenance and bigger service
trucks, curtain siders, reefer trucks
intervals than rivals in their class.
as well as general cargo (the Hino
Indeed, Al-Futtaim and HINO have effectively answered the increased demand for commercial vehicles
“HINO trucks are known for their
500 Series maximises efficiency and
44
OEM
becoming the backbone of the booming fuel delivery sector,” he enthuses. To build the trucks to specification, HINO teamed up with GORICA and CMC to carry out the customisation of the trucks for CAFU, ENOC and ADNOC respectively, “to ensure they fit the operational needs for each business and conform to the set safety standards in the UAE,” explains Hamdan. The success in the fuel delivery sector is the result of several years The versatility of AFM’s roster
of hard work in establishing a
of HINO trucks is opening exciting
sophisticated support network for
new areas for the company to
fleets. According to Hamdan, Al-
operate in, such as the F&B sector.
Futtaim’s HINO operation aspires to seamlessly integrate with operators in
significantly reduces consumption
companies in the transportation and
several ways to ensure all-important
thanks to class-leading engine and
food and beverage sectors, such as
uptime is maintained. Fleets are
transmission choices, says Hamdan).
Almarai, National Food Company, Al
helped out in the field where they
The period prior to the disruption
Rawabi, Emirates Transport, Falcon
need assistance the most.
cased by the COVID-19 pandemic,
Pack, Marmum Dairy, Masafi. With so
arguably belonged to the Hino 300
many now performing a critical role
van to a customer site at any time,
Series: a range that offers payload
in the infrastructure of fuel supply in
24/7,” Hamdam says. “Effectively,
capacities up to 6t and different engine
the UAE, Hamdan is understandably
we don’t disturb the customer
power options of 140 and 156 hp. The
proud to see the trucks proving
operation, moreover, our service
incredibly flexible light trucks sold in
their worth across the country.
intervals are more than our
the UAE are able to complete any role
“We are very pleased to see HINO
“We can get our mobile service
competitors’ which gives the client
efficiently and safely; and have become the vehicle of choice for the major
Success in the fuel delivery sector is the result
fuel delivery firms in the Emirates.
of several years of hard work in establishing a
More than 220 HINO 300 series 714 NWB tons and 916 SWB 6 tons trucks were handed over to fuel delivery operator customers in 2019, including CAFU, the Middle East’s first ondemand fuel delivery service app. It’s a relationship the places the trucks at the forefront of the digital revolution transforming the UAE market. While purchases by ENOC and ADNOC, have further cemented its position as the preferred light and medium trucks partner for businesses in the country. All three firms have subsequently won major key tenders with major
sophisticated support network for fleets.
OEM
45
HINO falls under the commercial vehicles division of the Al-Futtaim Automotive Group and, as such, offers customers access to a wellestablished network of 3S facilities in Dubai, Abu Dhabi and Sharjah.
an advantage where the truck is
host of enhanced safety features
stopping fewer times for a service.”
and driver comfort improvements
CONTACT
has been warmly received, for
Al Futtaim – HINO
service and maintenance or repair and
example. However, with our interview
Dubai:
maintenance contracts, the company
drawing to a close, Hamdan singles
Tel: 800 HINO SALES
can also fall back on substantial
out the Hino 300 Series hybrid
(800 4466 72537)
aftersales infrastructure both within
truck as a vehicle to look out for.
GPS Coordinates: Lat: N 25° 14’ 6’’
With many customers opting for
Al-Futtaim and from the Hino Middle
The rearraged Expo 2020 Dubai
Long: E 55° 21’ 42 ‘’
East parts depot in Jebal Ali Free
event will celebrate advances in
Zone. Located on the outskirts of
sustainability and mobility as the world
Sharjah:
Dubai, the facility ensures that parts
confronts the challenge of climate
Tel: 800 HINO SALES
availability is very high. It will also open
change in the decades ahead. And
(800 4466 72537)
a new 3S (sales, service and spare
the Hino 300 Series hybrid truck
parts) facility in Sharjah this year.
typifies solutions that will be needed.
GPS Coordinates: Lat: N 25° 19’ 4’’
The flexibility of the Hino range has
The truck was the first to employ a
Long: E 55° 25’ 40’’
enabled Al-Futtaim to offer different
Euro 4 and EVV compliant 4L diesel
Musaffah, Abu Dhabi:
solutions to a multitude of sectors in
engine matched to an auxiliary
Tel: 800 HINO SALES
a market that is more interested in
electric motor that is emission-free
safety, reliability and productivity than
amd significantly reduces emissions
(800 4466 72537)
ever before. Their rise to prominence
of carbon monoxide, carbon dioxide,
has also been complemented by an
particulate matter and nitrogen oxide.
evolution in the trucks themselves.
A UAE leader in sustainable
A redesigned 500 Series offering
mobility, Al-Futtaim has already
a modernised exterior as well as a
begun rolling it out to customers.
GPS Coordinates: Lat: N 24° 22’ 48’’ Long: E 54° 29’ 56’’ Website: www.hino.ae
46
OEM
OEM
47
Al Naboodah Group’s Swaidan Trading The Al Naboodah Group is one of the
construction equipment, special
Commercial vehicles
UAE’s oldest and most respected
projects, and more. The division
According to Ajit Kumar, Chief
family conglomerates, employing
employs 400 people in total, and is
Operating Officer of Al Naboodah
around 10,000 people of almost 50
one of the UAE’s most successful
Commercial Group, “Swaidan
different nationalities. The Group
businesses in terms of the supply and
Trading’s strength lies in its robust
is headquartered in the UAE, with
maintenance of commercial vehicles,
relationships with its principal
international operations in Oman,
particularly trucks, buses and coaches.
partners. A prime example is our
Saudi Arabia, and Vietnam. A trusted brand renowned for the
The company has several firsts to
highly successful partnership with
its name, including the testing and
the Ashok Leyland brand, which
delivery of world-class projects and
validation of Euro 6 buses, introducing
we have represented exclusively in
services, Al Naboodah’s core business
the first electric school bus to the UAE,
the UAE for over 35 years now.”
focus covers civil engineering,
as well as supplying the first low-floor
building and MEP, in addition to
midi buses for public transportation
Hinduja Group, Ashok Leyland is the
representing a diverse portfolio of
with the RTA Optare Solo.
3rd largest manufacturer of buses
The flagship company of the
global brands in the automotive,
Swaidan Trading represents its
and the 10th largest truck-maker in
transportation, travel, electrical,
brands across all of the UAE’s seven
the world. Swaidan Trading’s long-
logistics, agriculture, smart cities, real
emirates, offering full end-to-end
standing relationship with Ashok
estate and renewable energy sectors.
customer service including sales,
Leyland has seen the brand increase
support and aftersales service.
its profile in the UAE significantly, and
as the Group’s commercial business
“Your Profitability – Our Aim!” is a
in 2017 Swaidan Trading established
in 1979, and today represents a broad
slogan that drives the business. This
a state-of-the-art 15,000m2 sales,
range of reputed global brands supplying
is supported by a strong aftersales
spare parts and service facility in
buses, trucks, pickups, vans, cranes,
support network of service centres
Al Quoz, Dubai, to support Ashok
power solutions and other equipment.
and workshops throughout the UAE
Leyland’s distribution network.
Swaidan Trading was established
Swaidan Trading’s major markets
offering improved reliability and less
cover all types of mobility solutions
downtime. The most recent addition
the highly popular Falcon and
transporting people and cargo,
to this network was the completion
Oyster worker, school and staff
including public transportation, school
of a state-of-the-art full service SSS
transportation buses, the highly
and staff transport fleets, heavy
facility in Mafreq, Abu Dhabi, in 2020.
practical and versatile Partner
Ashok Leyland’s range includes
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passenger SUVs. Maxus UAE recently launched its 2021 model range, which includes the stylish D60 SUV, the G50 MPV and automatic V80 van.
Heavy trucks In 2017, Swaidan Trading further diversified its business by entering the truck industry through its partnership with DAF, a leading European truck manufacturer well known for quality, reliability and fuel efficiency. DAF trucks offer very low Securing SAIC Motor Corporation’s Maxus means Swaidan
total cost of ownership as they are
Trading now offers the full spectrum of LCVs and SUVs.
manufactured to the highest quality standards and adhere to best-in-
light pickup truck, as well as their
work sites, and currently commands
class specifications. This makes
specially designed Oryx 4x4
more than a 60% market share.
them more reliable and durable
buses which were developed in partnership with Swaidan Trading. Relaunched in 2020 with a new
Swaidan Trading expanded its light commercial vehicles offering in 2014 with the addition of the SAIC
even when deployed for the most demanding applications in the UAE. As the exclusive representative of
design and the latest powertrain
Motor Corporation’s Maxus brand to
DAF Trucks in the UAE, Swaidan Trading
technology, the Ashok Leyland Oryx
its portfolio. Based on the superior
has a dedicated DAF Service Centre
bus caters to a niche demand for
European light-vehicle technology
in Rashidiya, Dubai, boasting a team
rugged, reliable and off-road capable
platform, Maxus has successfully
of highly-trained technicians who are
transportation that can reach remote
developed a range of high-quality
on hand to keep the vehicles running
and inaccessible areas on unpaved
products covering the full spectrum
efficiently at all times to ensure the
surfaces, such as desert rigs and
of light commercial vehicles and
highest returns per kilometre. The
KEY BENCHMARKS 2008 – Signed a contract with
2017 – Successful launch of
2019 – After months of trials,
the RTA for the supply and
the Ashok Leyland SSS (sales,
testing and development in
maintenance of 518 VDL buses
service & spare parts) facility –
partnership with the RTA, the
over a period of 10 years.
the first of its kind in the region.
Optare brand of low-floor city
2016 & 2017 – Supplied 70
Facility was launched in tandem
buses for public transportation was
VDL buses to Mwasalat, also
with the Ashok Leyland Oyster
officially launched in Dubai with
providing aftersales service.
bus, which is manufactured in
the handover of 94 Optare RTA
the UAE in Ras Al Khaimah.
spec buses by Swaidan Trading.
2016 & 2017 – Supplied 2000 Ashok Leyland & Sunwin school
2017 – Successful launch of
2019 – Launch of the
buses to Emirates Transport.
DAF Trucks in the UAE. Already
Supplied 110 Ashok Leyland
several key account customers
Ashok Leyland Partner LCV truck in the UAE.
school buses to Dubai Taxi
have purchased the truck since
2019 – Sales of Ashok
Corporation. Supplied more than
then and we are currently
1000 Ashok Leyland & Sunwin
enjoying repeat orders from
school buses to School Transport
them due to the remarkable
Services and private schools.
performance of the trucks.
Leyland Oyster buses pass 1000 units in the UAE. 2019 – All-new Maxus D90 introduced to the UAE market.
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Swaidan Trading’s long-standing relationship with Ashok Leyland has seen the brand increase its profile in the UAE significantly.
most recent addition to the Group’s
deliver unique projects that set us
transportation portfolio is TATRA, a
apart in a competitive industry.”
Czech brand of rugged heavy trucks
In 2020, Swaidan Trading modified
This year, it converted a further two Ashok Leyland Falcon buses into mobile grocery stores for the Al-Ain
which ranks among the oldest in the
110 Peugeot Expert vans into Mobile
Co-op society, including shelving,
world with more than 120 years of
Service Centres for the Tawseel
chiller and freezer units, generators,
continuous activity. TATRA’s heavy
initiative delivering door-to-door
air curtains and cashier counters,
trucks are famous for their go-anywhere
government services by the Ministry
enabling the business to reach out to
ability in the most difficult terrain
of Human Resources & Emiratisation.
remote areas or small communities
It also supported the Dubai Taxi Co.
where shops aren’t located nearby.
under extreme conditions, from frosty weather to high desert temperatures.
and Union Coop during the COVID-19
This highly specialised modification
pandemic by converting Ashok
contract was the first of its kind in
Vehicle body modification
Leyland Falcon buses into mobile
Abu Dhabi, and required a special
Over the course of 2020, Swaidan
grocery outlets as part of community
‘Supermarket Bus’ code to be created
Trading rapidly adapted to the shift
initiatives to bring supplies to families
in the Abu Dhabi Department of
in market demands created by the
during the lockdown periods.
Transport’s vehicle registration system.
global health crisis, with a strong focus on specialised projects. Its
CONTACT
fully equipped, state-of-the-art
Swaidan Trading
workshops have in-house fabrication facilities for customising vehicles to
PO Box 80657, Al Awir 800
meet the specific requirements of
Dubai - Hatta Road, E44, Dubai, UAE
the end user, from mobile clinics to
Tel: +971 4 294 8888
wheelchair access vehicles and more.
E-mail: heq@alnaboodah.com
Ajit says the company’s resilience
Website: alnaboodahvehicles.ae
during the pandemic was due to its ability to respond to unique demands
SOCIAL MEDIA
created by the health crisis. “Our high levels of technical expertise and our
Saeed & Mohammed
versatile and agile scope of operations
Al Naboodah Group
allowed us to offer specialised
alnaboodah_group
services to our customers without any major changes to our infrastructure. We were able to capitalise on our existing resources and skillsets to
Ajit Kumar, Chief Operating Officer of Al Naboodah Commercial Group.
Saeed & Mohammed Al Naboodah Group
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Daimler Commercial Vehicles MENA Daimler Commercial Vehicles
Areas of expertise
in some markets) to Mercedes-Benz
MENA represents Daimler Trucks
DCV MENA offers comprehensive
GenuineParts and Mercedes-Benz
and Buses via a network of more
expertise in the area of customer-
Genuine Accessories. The service
than 30 Mercedes-Benz and FUSO
oriented transport solutions. Whether
contracts provided by Mercedes-
general distributors across the
long-haul, construction site, or
Benz guarantee that fleets are in top
Middle East and North Africa.
distribution transportation, the
condition with regular maintenance.
Daimler Commercial Vehicles
Daimler Trucks portfolio offers the
MENA (DCV MENA) is located in the
right solution for light-duty, medium-
Jebel Ali Free Zone in Dubai and is one
duty and heavy-duty truck segments.
of the six Regional Centers worldwide.
The design and engineering of
A market-leading full range provider: Mercedes-Benz Actros –
Daimler has a 20-year history in
FUSO Trucks are designed to achieve
The most prominent Mercedes-Benz
Dubai and in 2001 was the first large
efficiency, versatility, and safety; they
Truck for long haul transportation in
international company to settle in
are engineered for cabin-comfort
the region. It is the world’s first partially
the Jebel Ali Free Zone (JAFZA).
as well as bodybuilder-friendliness,
automated assistance system to be
DCV MENA has around 100
making them the perfect partner
launched as a series-produced truck
employees who manage Sales,
for any LDT or MDT application.
Mercedes-Benz Arocs – Specifically
Marketing, and Customer Service
FUSO offers competitively priced
designed Tipper and Mixer chassis
& Parts in the region. Together
vehicles that are efficient and
for construction operation and
with our network of Authorized
versatile – our close relationship with
specially configured Tractors
General Distributors, DCV MENA
bodybuilders makes our trucks the
available as All Wheel Drive
shares a proud history in the
perfect partner for any application.
Middle East and North Africa.
FUSO is also investing heavily in
We are market leaders in
research development, technology,
roading capabilities, developed
our regional segments and
alternative energy sources, as it
for demanding transport tasks
our products and services set
continues to pioneer products
benchmarks worldwide. Daimler
with alternative energy sources.
Truck AG is truly the world’s biggest
Mercedes-Benz Trucks offers a huge
Mercedes-Benz Zetros – Specialist truck with extreme off-
involving high payloads Mercedes-Benz Unimog – Highly off-road capable, the ideal work and
manufacturer of commercial
range of services, ranging from the
transportation vehicle for the most
vehicles with a global reach.
Fleetboard telematics system (available
challenging terrains and conditions
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hand – running your business – the Canter’s versatility is endless. From light flatbeds to tippers and 4×4’s to 7-seater crew cabs, around the world you’ll find FUSO’s Canter handling everything from general goods to landscaping supplies, food & beverage, city cleaning, and much more. The new FUSO Canter in Euro 5 Emission norm arrived in the UAE fresh off the production line from FUSO’s world-famous Kawasaki plant in Japan, and is the first series production light commercial vehicle in its class to The Actros is one of the most instantly recognisable long haul trucks in the region and was the first semi-autonomous truck to achieve series production.
be officially available in the GCC. FUSO FA/FI – Designed to deliver maximum cost performance
ALWAYS CONSIDER TCO When it comes to investing in a truck, it is important to consider
Mercedes-Benz Atego – The robust
in a handsome, nimble, easy-
multipurpose truck for short- and
to-handle package, the FI and
medium-distance transportation
FA range boasts time-proven
Mercedes-Benz Accelo – The
the Total Cost of Ownership (TCO)
compact medium-duty truck for
to ensure that you are looking
urban and short- distance transport
technology and robustness beyond the price it demands. FUSO FK/FM – FK/FM have options
at the total picture. Whether it is
FUSO Canter – The legendary and
buying a new truck, having your
legacy product of FUSO is built to
as longer haul routes. Popular with
truck serviced, or buying new parts,
maximise efficiency and protect
a wide range of applications from
it is important to think beyond
your bottom line by letting you
food and general freight distribution
focus on the most important job at
to specialist roles, FK/FM performs
immediate price, and consider
to suit metropolitan deliveries as well
all of the factors that will affect your profitability. Factors like fuel efficiency, uptime, telematics, safety, quality, and resale value all of these contribute to your TCO. TCO goes further than simply the price of a truck. Always speak to the sales representative about the TCO prior to investing in a truck. State-of-the-art safety systems, to mention only the Lane Keeping Assist and Active Brake Assist 5 on MercedesBenz Trucks only save lives but less accidents help minimise repair costs and downtime.
The latest Fuso trucks deliver maximum cost performance, safety and driver comfort.
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53
Fleets come to Daimler for a range of vehicles that have been tried and tested in the region. In-the-field research and feedback means the products are being constantly improved.
ADDITIONAL SERVICES
MENA and Central Africa region to have a dedicated testing facility for
cabin comfort and driving experience. With Fleetboard, the Mercedes-
Driver Training
our products. In recent years, we have
Benz vehicle management system,
Mercedes-Benz ServiceSolutions
clocked over 9mn km of direct testing
we not only provide basic track and
Fleetchecks
in the UAE pushing our products to
trace solutions, but further focus
the limits, learning and receiving
on driver performance; individually
feedback, before reinforcing and
grading drivers based on their
improving our products for customers.
operation of our products. Mercedes-
Genuine Parts Reman Parts FleetBoard, the Mercedes-Benz
The full FUSO and Mercedes-Benz
Benz Service Solutions offers a
telematics solution which is
Trucks product line-up is fully in-line
flexible, wide-range of services and
available in certain markets
with the National Agenda of the UAE
maintenance opportunities; helping
and the target to reach better air
to improve fuel consumption, lower
quality as set out by the government’s
repair costs over the long term,
Vision 2021 programme by offering
minimal downtime and maximum
trucks complying to Euro 5 emission
value retention. Our cutomised service
superbly fitted with fridge bodies,
standard from LDT to HDT and low fuel
solutions and best-in-class customer
box bodies, tippers, flat deck and
consumption throughout the range.
service can be accessed throughout
Mercedes-Benz Certified Pre-Owned Vehicles
more. Comfortable and easy to drive,
our dedicated and qualified network
have proven a sound investment
Safety in the DNA and services that matter
for businesses across the globe.
Safety is part of the DNA of Mercedes-
with these mid-weight work horses
FUSO FJ – Solid and robust, the
Benz Trucks offering the best-in-
of workshops across the region.
CONTACT Daimler Commercial
reliable Fuso FJ suits various market
class-safety systems with such as
demands with popular in city
Active Brake Assist 5 and for FUSO by
Vehicles MENA FZE
cleaning applications along with
offering comprehensive safety systems
Jebel Ali Free Zone, Dubai, UAE
city & long haulage distributions.
in the LDT segment. Both automatic
Tel: +971 4 807 5200
transmissions and automated manual
Website: trucks.
Tailor-made for the region
transmission boost our portfolio of
Our products are tailor-made for the
fleet efficiency solutions. These are
mercedesbenzmena.com
operating conditions of the region.
being rolled out across our products
Website: mitsubishi-fuso.com
With several decades of operating
in the region with the fuel-efficient
experience and constant feedback
TF Canter Euro 5 set to receive an
to engineering, research and
automatic transmission variant in 2021.
Mercedes-Benz Trucks MENA
development colleagues in Germany,
Whatever Daimler product you drive
it is the only manufacturer in the
you can be assured of market-leading
FUSO Trucks & Buses MENA
SOCIAL MEDIA
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55
Hyundai Hyundai Motor Company (HMC) Africa
provides stronger power and increased
been delivered to Kuwait, Saudi Arabia
& Middle East Regional Headquarters
durability than HD78. Reinforced
and Democratic Republic of Congo,
was established in 2003 and has been
frames strengthen durability and
and – ahead of launch event in July - it
in operation for 15 years. The company
rigidity of HD78 GT. Moreover,
is planning to provide 41 units of the
covers 75 countries in the region and
an enlarged cab space enhances
Xcient GT to Nigeria in H1 2020.
supports 41 distributors in the area.
drivers’ convenience and comfort.
The company’s major markets
HD78 GT offers outstanding
in the region include Algeria, Saudi
customer satisfaction through a
HMC focuses on being a corporate and sustainable force
Arabia, Morocco and Jordan.
wide range of choices, including
HMC’s Hyundai Truck & Bus Regional
Meanwhile its most popular vehicles
multiple wheelbase options, a
Convention 2019 held in Dubai in
are the medium-duty Mighty truck;
standard cab and a super cab. The
March, highlighted the company’s
the County mid-sized bus; and
reinforced rear axle has a 5,500kg
considerable mid- to long-term
the Xcient heavy-duty truck.
maximum weight ratings so your
sales, product, marketing and
cargo rides safely without worry.
services ambitions for the region.
Commercial Vehicle Africa & Middle
Powertrains are tailored to match
It also showcased the its special
East’s operation has established
respective cargo hauling capacities.
vehicle line-up such as military
The Hyundai Motor Company
strong relationships and partnerships
The Xcient GT is a new model of the
trucks, 4x4 trucks, and more.
with fleets across the region. Thanks
HMC’s successful HDT Xcient. HMC
to its varied line up from light-duty to
provides Tractor, Dump and Cargo
as a profitmaking organisation, but
heavy duty trucks, mid-sized buses to
chassis for the Xcient GT as well as
as an active corporate citizen of the
large buses and vans, it has accrued
a varied engine line-up from Euro 3
international community and recently
a long list of major fleet tender wins
to Euro 5 to meet a variety of market
donated an Eleccity Eco-friendly
in the region and received orders
demands. This versatile truck is
electric bus to the historic Petra
from fleet customers including
perfect for all types of environments,
site in Jordan as a CSR initiative.
government bodies, defence ministries
such as paved and bumpy roads, and
Together with PDTRA (Petra
and construction companies across
even off-road. Thoughtfully designed
Development and Tourism Region
the Africa & Middle East region.
to be profit-focused and withstand
Authority) HMC held a bus delivery
the most challenging transport
event and Hyundai trained technicians
vehicles, ‘HD78 GT’ and ‘Xcient GT’.
conditions, the Xcient GT is equipped
and drivers who will operate the vehicle.
Thanks to its new E2.9 Engine, the
with robust components while
Also, Hyundai supplied infrastructure
New HD78, ‘HD78 GT’ (GVW 7.8 ton)
retaining excellent driver comfort.
for the electric vehicle, including an
HMC recently launched two new
has higher performance in terms
HMC recognises itself not only
Both models are expected to be
electric charger and charging station.
of max power, max torque and max
rolled out across the Middle East and
Bus stop stations for the shuttle bus
speed than the HD78. In addition, it
Africa in 2020. Models have recently
will be also provided by Hyundai as
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participants toured the plant and took a test drive the vehicles produced in Sichuan. During testdriving, participants were very satisfied with the high performance of the vehicles which is similar to the vehicles produced in Hyundai Motor Company Korea plant and confident about the quality of the products.
Focused on becoming the number one brand in the region Returning to the Middle East and Africa region, the HD78 GT and Xcient GT are expected to help with its goal of becoming the third biggest brand in the Middle East and Africa well as renovation for the existing bus
manufacturing centre which
region with it hopeful of ultimately
stop with HMC planning to donate a
operates a wide range of lines
reachingthe coveted numer 1 position.
second Eleccity bus in 1Q of 2020.
including press, automobile bodies,
In addition to new vehicles, it has
painting, outfitting, and engine
been developing a TCO analysis tool
Hyundai Motor Company brand
production. The plant uses advanced
for HDT buyers that will break-down
is its closeness to its distributors
manufacturing technology of Hyundai
price competitiveness, operation
and customers, such as its hosting
Motor Company and the vehicles’
cost and residual value information.
its Commercial Vehicle Product
quality is controlled by Hyundai’s
Using this tool, HMC will check its
and Marketing Conference in
quality control system made by
weak points and improve the point for
Sichuan where Hyundai has
Hyundai Motor Company in Korea.
better TCO on behalf of the customer.
One of the main strengths of the
At the most recent conference
In addition, HMC has also supplied
with invited guests from the Middle
demonstration vehicles to potential
East and Africa (MEA) region,
fleet customers to let them experience
its global plant in China. Hyundai Motor Company’s plant is a global commercial vehicle
The Hyundai Motor Hydrogen Mobility Solution won the second-ever International Truck of the Year (IToY) Truck Innovation Award in November 2019.
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57
HMC has supplied demo vehicles to fleets to let them experience the trucks for themselves and understand HMC’s competitive TCO.
the trucks for themselves and
hydrogen mobility ecosystem for the
understand HMC’s competitive TCO.
use of fuel cells on trucks. The joint
CONTACT
entity began its active progress toward
Hyundai Motor Company
Advancing mobility
clean mobility in Switzerland with the
#1103, U-Bora Tower,
In order to fulfil its environmental
company’s planning to deliver 1,600
responsibilities, HMC continues
fuel cell electric heavy-duty trucks by
to develop new and more
2025. The project’s fleet of Xcient fuel
Dubai, United Arab Emirates
eco-friendly technology.
cell electric heavy-duty trucks aims to
Tel: +971 4 568 7976
confirm the technical and commercial
Website: trucknbus.hyundai.com
It’s exciting Hyundai Motor Hydrogen
Business Bay, PO Box 34406
Mobility Solution won the second-
readiness of vehicles, fuelling
ever International Truck of the Year
stations and hydrogen production
SOCIAL MEDIA
(IToY) Truck Innovation Award in
techniques to be deployed across
November 2019 and progress still
Europe – and potentially beyond.
hyundaiCV
being made. For the remainder of this decade, the company will continue to be at the forefront of this infanct truck technology. The IToY Truck Innovation Award was determined by a jury of 25 commercial vehicle editors and senior journalists representing major trucking magazines from Europe and South Africa and recognised Hyundai Hydrogen Mobility Solution’s global approach to the paradigm shift toward clean energy-driven mobility in the commercial vehicle sector. Hyundai Motor Company and H2 Energy set up the Hyundai Hydrogen Mobility joint venture (JV) in April 2019 with the goal of developing an advanced
Hyundai Motor Company’s plant is a global commercial vehicle manufacturing centre which operates a wide range of lines including press, automobile bodies, painting, outfitting, and engine production.
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59
Hyva Middle East & Africa Operating in more than 130
and produced by their manufacturing
we today offer an unmatched
countries, Hyva serves more than
facilities across the world Dubai is
heavy duty solution for mining
20,000 customers and has more
the centre for sales and logistics in
and off road tipper markets.
than 3,500 employees around the
the MENA region and is home to a
2020 was a challenging year
world, encompassing 36 subsidiaries
fully dedicated regional technical,
for the entire truck industry in
and 12 production facilities.
sales and after-sales support team
the Middle East, with the markets
for its OEMs, bodybuilder and end-
down: for Hyva it has been an
partner in the GCC for past 30
user customers. As a consequence
opportunity to diversify and focus
years, started its operations in
of this comprehensive support, the
more on its customer segments.
2012 with its head office for the
company continues to grow in terms
MEA Region located in Dubai.
of volume, market share, customer
programme of developing
satisfaction and brand power.
strong working relationships
Hyva has been present with its
The local subsidiary Hyva Middle East & Africa’s sales volumes have
The promising waste management,
It has embarked on a major
with its regional partners and
grown by 50% and market share
construction and industrial growth
body builders; providing leads,
has risen a further 25% across
in the GCC – one of Hyva’s fastest
training, support and after-market
the GCC in the past nine years.
growing region – is aided by its full
support to end customers.
Within the Middle East, there are also Hyva offices in the strategic
project and engineering support. Dubai is the centre for sales
Infrastructure development in the Middle East and North-East
countries of Morocco, South
and logistics in the MENA
Africa is undergoing tremendous
Africa and Turkey which develop
region and is home to a fully
change with governments
and support the neighbour and
dedicated regional technical,
allocating significant budgets
related countries together with
sales and after-sales support
towards upgrading their facilities.
its official agents/partners in
team for its OEMs, bodybuilder
more than 17 countries, including
and end-user customers.
Higher efficiency and safer operating at lower cost
New tipping solutions
Hyva has consequently targeted
The introduction of our New
roles for its capital equipment
Growing customer satisfaction
Alpha tipping Solutions has been
in container handling such as
Hyva components are developed
received very positively where
hookloaders, skiploaders and
Saudi Arabia, Egypt, Kenya, Tunisia, Algeria and Nigeria.
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its Waste Handling Solution. Its new Alpha Series front-end tipping solution and easy Quick installation kits for the wetkit is widely used for the construction, transportation and Mining applications the new EVO TITAN ‘boltable’ hookloader offers a durable, lower weight system available in different lengths and capacities. The Alpha Series has been re-designed and re-engineered for higher efficiency and safer operating at lower cost. Its TITAN ‘boltable’ hookloader offers a durable, lower weight system available in different lengths and capacities. Its truck-mounted cranes offer a range of telescopic and articulated cranes with sizes from 1-80 ton.
Hyva has been present in the Middle
metre. offering a the most versatile
East for over three decades. The
and user-friendly, simple, efficient and robust solutions. We also
past decade has seen it accelerate its rise in market share by 25%.
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offer advice, project management, customised and localised solutions to our customers, with trainings that are offered in local languages.
CONTACT Hyva MEA FZE (Middle East & Africa) Technopark Building B, Office 121 / 122, Sheikh Mohammed Bin Zayed Road (E 311) Jebel Ali Free Zone PO Box 17846 Dubai, United Arab Emirates Tel: +971 4 8163 700 Fax: +971 4 8163 800 E-mail: info@hyva.ae Website: www.hyva.com
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63
Isuzu Being one of the most visible light-
and provide power. The company
over other companies in innovations
and medium-duty commercial truck
is proud that by expanding its
such as the introduction of direct-
brands in the GCC, Isuzu needs no
operations across the globe from
injection systems and turbocharger
introduction to the region. One of
Japan, Isuzu products now benefit
incorporated with an intercooler,
the earliest entrants in the region’s
people in over 100 countries.
as well as electronically controlled
commercial trucking sector, Isuzu
After more than a century of
common-rail high pressure fuel
today is among the top brands in the
excellence, Isuzu says that it is
injection systems. The excellent
segments it operates in throughout the
constantly moving forward with
reliability and durability of Isuzu
Middle East, and the outright market
an uncompromising commitment
engines has earned them many
leader in some countries in the region.
to product development, quality,
plaudits, such as making them the
advanced manufacturing systems
first and only choice for the Japanese
expertise in diesel engines and a legacy
Behind this performance is an
and customer support to ensure the
national expedition to Antarctica.
of excellence in manufacturing that
most advanced safety, economic
is more than a hundred years old.
and environmental performance
vehicle supply network that
as well as service standards.
encompasses Europe, North America,
Founded in 1916, Isuzu Motors has the longest history of any Japanese vehicle manufacturer.
More than 80 years have passed
Today, Isuzu has a global diesel
Japan and other parts of Asia. Other
since the first Isuzu truck was pulled
than Isuzu, no diesel manufacturer
out of its factory in Japan, an event
in the world has such a global
has consistently focused on
that marked the start of Isuzu’s
production and sales network.
“creation without compromise” in
steady rise to its current prominence
the process of building Isuzu into
both as Japan’s best-selling truck
been further enhanced by two overseas
the company it is today, which is
manufacturer and as a major force
research and development subsidiaries
boldly taking up the challenge of
for innovation that is helping to lead
in the US and Germany, backed up by
global leadership in commercial
the global truck industry. In this time,
Isuzu R&D in Japan, which contribute
vehicles and diesel engines while
the company has built over 26 million
to effective development of diesel
maintaining its tradition of Japanese
diesel engines and has earned a
engines to satisfy the requirements
dedication to quality, attention to
reputation of being a manufacturer
of markets across the globe. Isuzu’s
detail and technological innovation.
with a technological edge, which
exploits closer to home in the Middle
Isuzu believes that commercial
has kept setting the pace for the
East are no less significant.The brand
vehicles and diesel engines are
industry in developing fuel-efficient,
is doing extremely well in the light
essential to supporting people’s
low-emission and powerful diesels.
commercial vehicle sector in the region,
lives globally as they move things
As a result, Isuzu has excelled
Down the years, the company
The global production network has
capturing the numero uno position in
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Saudi Arabia and steadily growing its
“We also offer medium-duty vehicles
“We respect and fully support the
market share to become one of the
and our D-Max pick-up truck range,
vision of the UAE leadership to make
top brands in its segments in other
both of which are very successful in
the country a leader in the region in
countries such as Oman and UAE.
the market. Durability, reliability and
terms of emission standards. Isuzu
fuel economy are the three hallmarks
is bringing in its Euro 4 compliant
entered in 1982 in partnership with
of Isuzu vehicles,” Du Plessis adds.
vehicles this year and the sophistication
Genavco, the company has steadily
Speaking about the future, he
In the UAE, a market which Isuzu
levels of our vehicles to be sold in the
grown its market share to become
says that after the UAE commercial
among the most successful light-duty
vehicles sector moved to Euro 4
vehicle brands, especially with its
emission standards in 2018 (as
among the very best in the segments
N-series range, says Anton Du Plessis,
mandated by a change in law), Isuzu
we are in and the testimony for
General Manager for Isuzu at Genavco,
has been doing its upmost to support
it is that many fleet owners are
the exclusive dealer in the UAE.
this initiative for cleaner vehicles.
very happy with our products.
region from now on will be very high.” “We believe that our product is
“At the end of the day, cost of ownership is key to the success of any fleet operator. He wants to reduce his costs as much as possible. Anything from fuel, parts and service to downtime - wherever he can minimise on the cost per kilometre of operation, he will take it. “Isuzu being one of the world leaders in engine technology, our vehicles have extremely fuel-efficient engines. For any operator, if he cares about fuel economy, our product definitely is ahead of the pack. “Of course, this region is perceived to have a culture that does not care too much about fuel consumption, Isuzu also offer light-duty, medium-duty vehicles and its D-Max pickup truck range, all of which are very successful in the UAE market.
but if you’re concerned about your operating costs, that’s one element
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65
With Isuzu’s quality wellknown in the region, the brand has steadily increased its market share in the GCC.
you need to look at, because 30%
“Our competition will offer you a
of a typical fleet’s operating cost is
hybrid vehicle when it comes to that
fuel. While parts, service and labour
segment of the market, which may
costs are all valid considerations, fleet
be part electric, but is still dependent
operators need to look at the revenue
on diesel, defeating the objective
that a vehicle is generating for them
of cutting out diesel emissions.
and that is where Isuzu shines, backed
The CNG vehicles in our line-up will
Fax: +971 4 396 1308
up in the UAE market by Genavco, part
offer a much cleaner alternative.”
Industrial Area No.4
of the hugely respected Juma Al Majid
With Isuzu’s quality well-known in
CONTACT Genavco L.L.C. Zabeel Road, Al Karama PO Box 5563, Dubai, UAE Tel: +971 4 396 1000
Sharjah, UAE
group and a name as reliable as Isuzu.
the region, the brand has steadily
Tel: +971 6 5327772
For the market here, Genavco is Isuzu.
increased its market share in the GCC.
Fax: +971 6 5327776
The future for Isuzu in the
Building on this success, the next
region is all about an expansion
step for the company is to introduce
of its range and services.
its heavy trucks in the region.
The company is even able
Du Plessis says: “Isuzu has obviously
Mussafah Industrial Area, M 9, PO Box 751, Abu Dhabi, UAE Tel: +971 2 5544611 Fax: +971 2 5544622
to supply a line of compressed
got the presence and the reputation in
natural gas-powered trucks to the
the market on which to base its model
Sanaiya Area
region, especially in the UAE.
range expansion. Wherever you look
Al Ain, UAE
in the light- and medium-duty sector
Tel: +971 3 7215559
cleaner fuels, CNG is one of the
in the GCC, you see Isuzu trucks
Fax: +971 3 7211477
options that is not only available in
running around. Popularising their
this area but also provides a cleaner
heavier trucks in the region is the next
source of energy,” says Du Plessis.
goal for Isuzu in the Middle East.”
“As the UAE moves towards
Email: vehiclesales@genavco.com Website: www.genavco.com
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MAN Truck & Bus Middle East The past year has been significant
relationships with our customers
withstand rugged use over the
for MAN Truck & Bus in its journey in
with a commitment to simplify their
product’s typical operating life, while
Middle East and Africa. We delivered
business. Our vehicle park in these
delivering best-in-class performance.
80 units of the New Lion’s Coach
markets comprise trucks that have
The new vehicles also impart best-
in Saudi Arabia; received a very
clocked millions of kilometres, yet
in-class safety and comfort.
special order from Morocco for 100
are still in operations, and buses
city buses; presented the New TG
that continue to provide sustainable
new range as per their requirements.
Range of trucks to our customers
public mobility to many cities. The
Each feature presents its unique
via virtual livestream – a first for us!
common factor across all the markets
benefits for the customer. For example,
The initial reactions & feedback have
are satisfied & happy customers.
the TipMatic gearbox can help with both
been positive and encouraging.
The well proven performance of
Customers can choose features in the
driver performance and fuel efficiency.
Most importantly, we completed 15
MAN vehicles in demanding operating
Safety is a key aspect and the features
years of operations in Dubai. Though
& climatic conditions in these markets
& options are the same as those offered
MAN has been present in various
often exceed customer expectations.
in our European truck range. The trucks
countries in the Middle East and
There is also the ever reliable MAN
have improved electronic architecture
Africa for many decades, completing
Customer Service Management that
that allows quicker identification and
15 years as an organisation is truly
offers parts & service support to ensure
faster resolution of the problem. The
a momentous occasion. We offer
optimized uptime. Highly trained
new trucks offer better fuel efficiency
to customers our complete range
professionals across our network
based on the driving conditions, driver
of trucks, buses, genuine parts,
impart high quality of service through
behaviour and vehicle maintenance,
service and training. The Dubai
the dense network of our local partners.
among other things. The engine
office is also a regional training hub
range complies with emission norms
providing support to importers in
New Lions have arrived
for Euro 2, Euro 4, Euro 5 and Euro 6
MEA region. Our assurance is the
The New TG Range of trucks, which
depending on the model selected and/
best-in-class TCO (Total Cost of
will soon be available here, has
or customer requirements. As a matter
Ownership), which makes MAN a
been developed based on customer
of fact, MAN is the only European truck
preferred choice for many customers.
feedback.Our trucks have always
manufacturer to offer Euro 2 engines.
Over the years, we have worked towards building strong
been considered as highly reliable; highly fuel efficient, and able to
MAN’s importers partners provide high quality aftersales experience
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through a network that addresses a large part of our vehicle park. With a dense network and high quality of service support, customers can be rest assured of best ownership experience at all times. These touchpoints provide them assurances of MAN Genuine Parts and faster turnaround, leading to optimised vehicle uptime. MAN is offering a 3-YEAR WARRANTY on the complete driveline on the truck tractor models of the New TG Range. MAN has spent much of the past decade focussing on the safety and efficiency of its flagship ranges and is setting standards in sustainable transport solutions and service in the region.
This is in addition to the existing 2-year warranty on MAN Genuine Parts. The company also has service contracts that can help customers immensely in terms of preventive maintenance, predictable costs, optimised vehicle uptime, roadside/on-site assistance. We will continue to offer tailored ProfiDrive training for drivers with the aim is to make good drivers even better. MAN believes in partnering with its customers to ensure their success. The role of our Importer as a partner, has been important in creating a strong foundation for the MAN brand. We will continue to build
MAN offers high service
and strengthen our partnerships.
quality through its dense network in the MEA region.
CONTACT MAN Truck & Bus Middle East FZE Street S-101, Jebel Ali Free Zone PO Box 261987 Dubai, United Arab Emirates Tel: +971 4 821 8840 Fax: +971 4 299 1993 E-mail: middleeast@man.eu Website: www.man.eu/ middle-east/en/index.html
The new TG range is built on four fleet-oriented pillars: greater efficiency and economy; strong partnerships with customers; guaranteed and optimised up-time; as well as driver comfort.
SOCIAL MEDIA mantruckandbusmea mantruckandbus
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The New TG Range from MAN Truck & Bus received its global launch last year and is now available to order in the Middle East.
The ergonomic interiors in the New TG Range offer high levels of comfort to drivers.
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Mercedes-Benz Vans customers can be assured of quality, reliability, efficiency and uncompromising safety.
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Mercedes-Benz Vans Mercedes-Benz Vans enjoys
Globally, business models have
From the start of the Sprinter’s
immediate recognition and strong
been changing and the rise of smaller
development, it was clear that
loyalty from its customers across
businesses and e-commerce has led
both active and passive safety
the region. Some of its greatest
to an increase in demand for small
would be central components of its
achievements have been the
and medium sized delivery, for last
concept. Since then the Sprinter
success story of the V-Class and
mile delivery. This presents a great
has maintained its pioneering role in
the Mercedes-Benz Vans positive
opportunity for our new Sprinter
this discipline without interruption.
reception within the ambulance
as it offers customers in a diverse
This starts with its handling, which
sector. It has also enjoyed success
range of industries more specific
is similar to that of a passenger car,
with the Vito Tourer in the limousine
applications than ever before.
through to its ‘hard’ technology
service segment. Mercedes-Benz
As its presence in the region is
Vans customers can be assured of
growing diligently, Mercedes-Benz
as the latest generation of driving
quality, reliability, efficiency and
Vans MENA is expanding its customer
assistance systems. Now in its third
uncompromising safety. Safety has
base by providing more enriched
generation, the Mercedes-Benz
always been a central key element
product options, primarily in the pure
Sprinter continues to consistently
to the brand Mercedes-Benz.
panel van and people mover segments.
raise the bar for all other vans.
Since 2017, it has been an official
Overall, it intends to enhance
such as ABS and airbags as well
“The Sprinter has enjoyed huge
partner of RoadSafetyUAE and
its product portfolios, especially
success in the MENA region since
actively supports the mission of
its downstream services, by
its introduction, proving popular
reducing the number of road traffic
introducing new products such
for a wide number of applications
fatalities, road traffic injuries and
as enhanced warranty concepts
such as ambulances, school buses
road traffic accidents in the UAE. On
for certain markets and attractive
and passenger transport,” says
a global level, it has increased the
service contract solutions.
Serkan Sarikaya, head of sales,
safety of its vans even further with
Mercedes-Benz Vans Middle
the establishment of an in-house
Sprinter in the lead
accident research team to analyse
In 1995, Mercedes-Benz presented
accident data, and provide input in
a newly developed van that quickly
bestseller sets new benchmarks for
the ongoing development of its many
advanced to become the reference
large vans. Offering a new, diverse
active and passive safety systems.
model for an entire vehicle category.
range of product features – like the
East and North Africa (MENA). The new edition of the global
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In the Sprinter you are choosing a vehicle that has impressively proven its economy for more than 20 years. The new Sprinter continues this success story with its legendary quality and reliability.
broad scope of equipment enabling
ambulances and for logistics services
of its diesel engines, while the
economical entry-level vehicles
for almost every business sector.
cockpit has also been redesigned
as well as panel vans and platform
This model is sought after because of
for exceptional functionality, with
vehicles tailored precisely to the
its quality, efficiency and reliability,
an intelligent, modular stowage
given operational requirements or
as well as its premium features.
compartment and KEYLESS START.
Tourers with exclusively appointed
In the Sprinter you are choosing a
On the panel van version, you can
passenger compartments – that
vehicle that has impressively proven its
precisely customise the cargo
serves specific market segments
economy for more than 20 years. The
space to suit your requirements
even more effectively than before. It
new Sprinter continues this success
with practical options such as
manages the leap from a commercial
story with its legendary quality
the interior roof rack, a weight-
vehicle with pure utility value to
and reliability. You benefit from its
optimised plastic floor covering
an impressive business card for
economy right from the outset: with an
and the loadable wheel arches.
commercial fleets and businesses.
attractive entry price and numerous
It is one of the most flexible vans
Other benefits include a wide range
configuration options that allow you
of drive system variants: depending
available, with options and applications
to order exactly what you actually
on the operational profile and desired
that extend from people movers
need. Mercedes-Benz Vans has
handling characteristics, you can
in in terms of school buses and
continued to optimise the consumption
order your Sprinter with rear-wheel or all-wheel drive. Gearshifting is either manual via a 6-speed manual transmission or automatic via the 7G-TRONIC PLUS transmission. Connectivity and diversity are the focus of the third, and current, generation of Sprinters. However, regarding the safety features, Mercedes-Benz Vans also raised the vehicle to a new level. Active Distance Assist DISTRONIC, for example, relieves the driver by automatically maintaining sufficient distance to the vehicle ahead from a speed of 20 km/h. A radar sensor
Mercedes-Benz Vans has been an official partner of RoadSafetyUAE since 2017 and actively supports the mission of reducing the number of road traffic fatalities, road traffic injuries and road traffic accidents in the UAE.
in the front bumper determines the data required for this. The system detects lane changes or braking
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73
manoeuvres of other road users
an extended range of safety and
desired functions to enhance the
and can react immediately – in
assistance systems. Mercedes-Benz
MBUX multimedia system, such
an emergency the active distance
has further enhanced the model
as a larger 10.25-inch display,
warning assistance system can
with the integration of the intuitive
smartphone integration package and
bring the Sprinter to a standstill.
and self-learning MBUX (Mercedes-
Burmester surround sound system.
Other driver assistance systems
Benz User Experience) multimedia
introduced to the new Sprinter
system in the V-Class, available
include a reversing camera with
now in showrooms in the region.
an image in the inside rear-view
The central element of the MBUX
CONTACT Mercedes-Benz Vans MENA
mirror and a modern parking
multimedia system is its intuitive
Daimler Commercial
package with 360-degree camera,
operating concept. The voice control
providing all-around visibility. A rain
system can recognise almost any
Vehicles MENA FZE
sensor and wipers with integrated
sentence, activated using a button on
Wet Wiper System provide for
the steering wheel or by saying “Hey
Dubai, United Arab Emirates
optimum visibility even when the
Mercedes”. In addition to this, the
Tel: +971 4 807 5257
windscreen is being cleaned.
voice control system is also capable
Fax: +971 4 807 5450
of learning. There are two baseline
PO Box 17880, Jebel Ali
E-mail: daimlercvmena_vans
The latest V-Class experience
MBUX systems to choose from.
In 2019, the Mercedes-Benz V-Class
MBUX Entry is equipped with a 7-inch
@daimler.com
facelift was introduced to the region
display and touchpad and MBUX
Website: mercedes-benz-
with a new front design, new colours
Mid adds the navigation system.
and upholstery choices, as well as
Customers can specify individually
mena.com/vans/en
The central element of the MBUX multimedia system is its intuitive operating concept.
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Renault Trucks Middle East Renault Trucks is a French commercial
Today, Renault Trucks is present in
truck manufacturer with a formidable
over 80 countries, with 9,500 employees
all GCC countries. Renault Trucks
track record in the region. Always
throughout the world. It manufactures
rapidly signed distributor partnership
innovating it has been a pioneer
vehicles in France at Blainville-sur-Orne
with big companies in a number of
in proving that heavy vehicles can
(Calvados), Bourg-en-Bresse (Ain),
countries including: Oman, Qatar,
be desert-proof and endure – and
Lyon (Rhône) and Limoges (Haute-
Dubai, Abu Dhabi and Egypt.
even thrive – in the challenging
Vienne). In 2020, Renault Trucks sold
Its major markets in the region
conditions of the Middle East and
41,117 trucks globally, a 19% rise over
are the UAE, KSA, Qatar and Egypt,
Africa over many decades. Even
2019 despite disruption caused by the
but it also has importers in many
today, the region remains a vital
COVID-19 pandemic. Across the Middle
countries like Pakistan, Iraq, Lebanon
testing ground and strategically
East, Renault Trucks supplies transport
and Kuwait where its robust and
important market for the company.
professionals with a wide range of
reliable vehicles have high potential.
The origins of Renault Trucks date
services and vehicles, ranging from
a small branch in 2003 to cover
The company believes it is important
back to 1894 when Marius Berliet
2.8 to 120 T, that are adapted to local
to have offices in each of the countries
(founder of the company) built the first
and regional distribution, construction
in which it operates and has people
engine in Lyon, and rapidly built the first
and long-distance activities.
on the ground to understand what the
the first modern truck, the “M” in 1910.
Globally renowned for being sturdy
customer really wants. Fundamental
In 2013, Renault Trucks renewed its
and reliable, with low fuel consumption
to its market strategy and philosophy
entire range of commercial vehicles,
that delivers greater productivity and
is a desire to work with closely with
Long Haul, Construction & Heavy
enhanced operating costs, the model
the importers that are running each
Construction and Distribution range.
line-up includes D, C and K ranges.
country on its behalf as they know
Over €2 billion investment and the
Renault Trucks Greater Middle East,
and respect the local culture. The
most stringent testing Renault Trucks
with their head office in Dubai, covers
trust in its importers is ultimately
has ever carried out in its entire history.
most of the region of Middle East. 21
the key for how it wants to build
This was the first time that any truck
countries from Sudan to Pakistan.
its infrastructure worldwide.
manufacturer has ever renewed its entire range at a single stroke.
Renault Trucks first started selling its range in 1999; and then opened
Renault Trucks understands that its aftermarket support is vital to
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A BRIEF HISTORY OF RENAULT TRUCKS 1894 – In Lyon, Marius Berliet designed and produced a single cylinder engine and made his first petrol car. In 1906, he made his first truck. 1898 – In Billancourt, near Paris, Louis Renault developed a 4 speed gearbox and introduced his first motorised vehicle, a small car with a quarter horse power. He produced the first direct drive utility vehicle (LCV) from 1900 and in 1906 invented the fore runner to the Paris bus. 1914 – At Berliet, 40 CBA trucks were produced each day to join those going to the front at Verdun. 1917 – The first 4x4 truck in 1917 was built by Latil. 1923 – Renault becomes first brand to offer a roadgoing tractor unit. 1928 – The first diesel engine was fitted to a truck. 1957 – Berliet made the T100, the largest truck in the world.
Renault Trucks understands that its strong regional and aftermarket support is vital to customers to ensure that they are a success.
customers to ensure that they are a
difference. Customers can trust that
success. Encouragement to use its
it is selling the right product for their
genuine spare parts and tap into its
vehicles. To launch this two-year
maintenance programme has been
warranty worldwide at the same
widely successful with the manufacturer
time was a strong message to our
notching a significant increase in
customers that it believes in the quality
its parts business last year. The
of its parts, says the company.
company is now taking this approach
2021 with Renault Trucks upgrading
parts warranty to two years, which
the driving comfort, on-board
is a demonstration of its confidence
comfort, safety and productivity
in the quality of its manufacturing.
of its T, T High, C and K ranges.
Renault wants to prove that one
the new trucks promise reduced
buying genuine parts will make a
fuel consumption (fuel savings are
1978 – Berliet and Saviem merged to form the only HGV manufacturer in France which became Renault Véhicules Industriels, the Trucks division of the Renault Group. 2001 – Renault V.I. became part of the Volvo Group. In 2002, the worldwide brand Renault Trucks was formally constituted.
2021– Major upgrades to the T, T High, C and K ranges.
Sleek and modern in design,
part is not equal to the other and
1955 – Saviem was formed from the merger of Latil, the Trucks division of Renault and Somua.
2013– Renault Trucks renews its entire range of commercial vehicles.
Major improvements are coming in
further by extending its genuine
The Renault Trucks range is built on safety, robustness, reliability and working closely with its local partners.
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expected to be at least 3%), and
a mechanical anti-intrusion device
optimised maintenance, this is the
(safety door-lock), cameras and
CONTACT
most important evolution since the
presence sensors, as well as vision
Renault Trucks Middle East
total renewal of the ranges in 2013.
doors providing excellent visibility of
Jebel Ali Free Zone
pedestrians and cyclists. A parking
Dubai, United Arab Emirates
Its vehicles are adopting a more assertive style, particularly in terms
brake emergency application reduces
of the headlights, which have been
the risk of unexpected vehicle
reduced in size in order to increase
movement when the driver leaves
the painted surface of the lower body
the cab, by automatically activating
section. The cab’s aerodynamics
the wheel lock to stop the truck.
have also been improved around
Looking towards the next generation
Tel: +971 4 803 8590 Website: www.renault-trucks.com
SOCIAL MEDIA renaulttrucksmiddleeast
its new honeycomb grille and
of trucks, the company is stepping up
renaulttrucksmiddleeast
wheel arch extensions which have
the production of its first fully electric
been added to improve airflow.
vehicles at its factory in Normandy.
renault-trucks-middleeast
The vehicles have been fitted with new technology to further reduce fuel
Across the Middle East, Renault Trucks supplies transport
consumption. These include a new
professionals with a wide range of services and vehicles that
version of the Optivision predictive
are adapted to local and regional applications and roles.
cruise control system with two selectable driving modes. ‘Eco on’ is the default mode and optimises fuel consumption by adjusting acceleration, gear shifting, cruise control and deceleration, whereas “Eco off” allows drivers to change the driving mode. An indicator gives drivers real-time information about their driving style; the greater the number of leaves, the more economical the driving. The new Renault Trucks T and T High vehicles are fitted as standard with class A tyres, the most efficient on the market in terms of fuel economy. High safety levels for drivers and road users have also been a core focus in the development of the ranges. Fitted as standard LED lights give drivers improve night-time visibility and therefore safety. Also standard is a new threeaxis adjustable steering column that enables drivers to adopt the driving position that suits them best, tailored to their morphology, mission requirements or personal preferences. For the optimal safety of drivers, their loads and road users, a number of options are also available, including
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Scania Middle East Scania has a long history in the region,
Tractors, tippers and mixers from
demand. Total operating economy
having been in the Gulf since 1975
its construction trucks range are
is one of our main aspects, so our
through its renowned local partners in
its highest selling models across
buses and coaches are designed
Oman. With promising growth, Scania
the region. Fuel distribution, waste
and manufactured to be very fuel
Middle East was established in Dubai’s
management and general cargo
efficient but also the load carrying
Jebel Ali Free Zone in 2008; initially as
transport are also very important
capacity has been improved to
a delivery center for the region to make
segments where Scania offers
allow more passengers onboard.
pre-delivery inspections and operate
tailor made solutions and provides
In line with our sustainability
warehousing within its 20,000sqm
customers with an outstanding total
approach we are also offering CNG
state-of-the-art industrial facility.
operating economy. Scania provides
buses & coaches in our region.
By 2014, the operation expanded to
transport solutions with great
With Scania Contracted Services,
become a Scania fully-owned business
reliability and operating economy.
we aim to avoid time-consuming and
unit; providing comprehensive support
Our customer oriented sales and
costly problems from occurring to
including sales and marketing for its
service organization is highly skilled
maximize uptime and Total Operating
trucks, buses and engines, as well as
and motivated to understand and
Economy for our customers.
training and after-sales support. Its
exceed customer expectations.
well-regarded financial service, Scania
Scania offers products that are
With Extr@, customers benefit from up to five years
Credit started operations in 2016 for
specified based on the requirements
maintenances contract and up to
the benefit of its growing markets and
of our customer in the region. With
five years Powertrain Protection.
has already gathered valuable deals
Scania’s modular system we offer
They also access up to five
within UAE, Oman and Qatar. Scania
great possibilities for the customer
years of FMS Monitoring.
Middle East currently employs 24
to get the right specification for
personnel of various nationalities within
his operation. Scania can offer
to five years Maintenance Contract,
its headquarters in Dubai (JAFZA).
everything from 2-5 axle vehicles,
up to five years Powertrain Protection
It has a dynamic organization in an
small-large cabs (L, P, G, R and S
with the Ultr@ programme while
international environment, providing
cabs), crew cabs and engines ranging
receiving up to five years wear and
comprehensive support to its partners
from 9-16L. Our engines are suited
tear repairs and up to five years of
and customers in the region.
for all different applications – Power
Connected & Driver Services.
generation, Industrial and Marine. Precisely suited for fleets
Scania buses and coaches are
Customers can also benefit from up
Alternatively, Maxim@ lets customers benefit from Full
Scania offers robust vehicles precisely
well developed to provide a luxury
Repair and Maintenance for up to
suited to its customers’ needs ably
transport service that fulfils our
five years and up to five years of
supported by its top-class service.
operators but also end users
Connected & Driver Services.
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Scania Fleet Management Service provides a set of services
Scania Fleet Management Service provides a set of services that connects vehicles and drivers and
that connects vehicles and drivers
helps customers take control of their fleets in
with their companies’ offices and
order to get the most out of their businesses.
helps customers take control of their fleets in order to get the most out of their businesses. Scania Financing offers flexible financing to suit fleet business plans and budgets. Scania has some very interesting projects related to CNG fueled vehicles in the region. By using CNG vehicles, Scania achieves Euro 6 emission regulations while reducing the Total Operating Cost. 2020 started with the delivery of 29 Euro 6 coaches to one of our prestigious customers in Abu Dhabi and the delivery of 30 R460 A6x6 Tractor Units to Saudi. It was also the year when we accelerated our efforts to provide more comprehensive service solutions to our customers by bundling vehicles with service contracts and customized financial solutions. Despite the pandemic we managed to deliver more or less the same number of vehicles in 2020 as in 2019. Scania globally has set Science based carbon reduction targets (SBT) that commits to reduce emissions at the scale and pace science dictates necessary to limit global warming. The commitment represents a radical leap in our carbon reductions aims, as the target encompass not only emissions from our direct global operations, but also from our customers’ vehicles in use. Scania will cut CO2 emissions from its own operations by 50% by 2025, and reduce emissions from its products by 20% during the same period. Scania is the first major manufacturer of heavy commercial
Scania offers products that are specified based on the customer’s needs to ensure every vehicle is optimised to their requirements.
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81
vehicles to set these climate targets which have officially been approved by Science Based Target initiative (SBTi). Scania is committed to achieving the Paris Agreement goals of limiting global warming to 1.5°C above pre-industrial levels. As of 2020, Scania Middle East has welcomed three new partners – GTE Olayan in Kuwait, Saad & Co. in Syria and Scantrucks in Lebanon and our aim for 2021 is to fully integrate the markets under Scania Middle East responsibility. Our aim is also to grow in volume, enter new segments and extend Scania provides comprehensive
our product and service offering.
support including sales and marketing for its trucks, buses and engines, as well as training and after-sales support in the region.
CONTACT Scania Middle East FZE JAFZA Business Plus S3 A1 Showroom 10, Jebel Ali, PO Box 262796 Dubai, United Arab Emirates Website: www.scania.com/ ae/en/home.html Erik Bergvall Managing Director Scania Middle East FZE Tel: +971 4 8143 777 Email: priya.thomas@scania.com Priya Thomas Marketing & Communications Scania Middle East FZE Tel: +971 4 8143 777 Mob: +971 56 549 5608 Email: priya.thomas@scania.com
SOCIAL MEDIA ScaniaME scania-middle-east scaniamiddleeast
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UD Trucks MEENA UD Trucks is a leading Japanese
and 6x4T for transportation. Our
a higher payload capacity – you’ll
commercial vehicle solutions provider,
heavy-duty Quester and medium
find a wide variety of specifications
active in more than 60 countries on all
duty Croner are great for waste
on wheelbase and axles that can
continents. Since its inception in 1935,
management and general cargo with
help maximise payload. Available in
the company has been an innovation
a proven track with a raft of waste
both Manual and Automated-Manual
leader with a clear vision to provide the
management clients in the region.
transmission options, the Quester, in
trucks and services the world needs
UD Trucks provides soft services
particular, is designed for handling
today. The company is committed to
such as telematics, a high-tech
go the extra mile for smart logistics
wireless communications system
There are also benefits from better
with the most dependable solutions
designed to help owners tract the
uptime, due to a longer service life. For
for demanding customers. To best
performance of their trucks, this
example, the optional hub reduction
support across applications and
helps improve their profitability
rear axles increase service life in tough
geographies, UD Trucks markets
by increasing vehicle uptime and
conditions. The engine was developed
heavy, medium and light duty
enabling better fuel efficiency,
with the most modern technology,
trucks in Japan as well as in growth
while reducing unplanned stops
allowing longer service intervals and
markets around the world. In the
and operational costs.
there is also high component durability.
MEENA (Middle East, East and North
The Japanese OEM provides
heavier loads in tough conditions.
The Quester is also designed to
Africa region) UD Trucks focuses on
complete regional coverage through
make superstructure installation very
heavy and medium duty trucks.
its 17 distributor partners located
easy. The comprehensive bodybuilder
across the MEENA region.
instructions and power take offs for
A full range of trucks and services
specific applications make it ideal
Our trucks focus on a variety
Going the Extra Mile
to be adapted for all assignments
of applications and segments
Leading UD Trucks’ charge in the
and road conditions. As examples of
such as general cargo, long haul,
21T-plus heavy segment is the Quester
superstructure variants, you’ll find
construction, and waste management.
range which has been purposely-
Quester Mixer; Quester Concrete
The heavy-duty Quester focuses
designed with a combination of
Pump; Quester Tanker; and Quester
on heavy construction and long
robust chassis, a true heavy duty
Tipper. The recent regional entry of
haul with applications such as the
cabin and an optimised drive-line in
the 40T Quester brings extra power,
40T tipper, 6x4 and 8x4 concrete
terms of performance and durability.
durability and operational efficiency
mixers in addition to both 4x2T
Productivity is also increased, with
to its class. It is fitted with new rugged
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Bodybuilding options ensure that fleets will find a truck configuration that guarantees robustness and reliability for every application.
24 inch tyres and a super-strong
With the medium-duty Croner,
mind. Croner was tested extensively
chassis. For heavy construction work,
UD Trucks has created a reliable
in the region during development
4x2, 6×4 and 8×4 rigid configurations
and versatile 4x2 truck range built
and is engineered to help customers
provide flexibility to match the truck
with robust and quality components
stay ahead of competition through
to the job, and of top of that, the
to deliver extra productivity and
the simple concept of saving time.
Quester is equipped with ESCOT,
superior uptime. Rated for the
an automated manual transmission
all-important 10.4–19T segment, it
is the first Japanese manufacturer
for easy driving, better fuel
has been designed with customers’
to offer the automatic Allison
consumption and maintenance cost.
demands and business needs in
transmission on its trucks. The
Through the Croner, UD Trucks
automatic transmission makes it perfect for stop and go operations such as waste management and city distribution. The company ensures key account management for fleets with every UD customer receiving our Extra Mile service. Big fleet customers, meanwhile, also receive additional support from our dedicated key account management team. UD Trust is our comprehensive service agreement that is tailored specifically to your business and designed to effectively lower the total cost of ownership of your trucks. A number of servicing packages are available to customers and through its training programmes it provides
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85
service technicians that ensure
customers doorstep. Our trusted
services. The system will help
customers can receive the correct
professional mechanics can provide
you improve your profitability by
level of preventive maintenance and
preventive maintenance, and minor
maximizing vehicle uptime and fuel
the latest technical specifications.
repairs at your premises. Saving you
efficiency, while reducing unplanned
time and money for the long haul.
stops and operational cost.
Depending on the market most of our trucks come with up to two
While these elements reduce
years free service, a two years or
un-planned stops, increase vehicle
300,000km warranty, one-year
uptime and protect our customers’
free telematics and two years fitted
investment, our driver training
UD Trucks MEENA
parts warranty. Extended service
programme is also designed to
Jebal Ali Free Zone (JAFZA)
contracts are also offered (via UD
help build driver capability and
Trust) that help fleet owners reduce
performance. Courses cover not
Dubai, United Arab Emirates
the total cost of ownership.
only vehicle handover and operation,
Authorised UD workshops also have access to the most up-to-date UD special workshop tools, UD diagnostic
CONTACT
Website: www.udtrucks.com/ middleeast
but also the best methods to optimise fuel and safe driving. UD Telematics for fleet management
SOCIAL MEDIA
equipment and UD Genuine Parts.
coupled with UD Analytics (advanced)
UDTrucksMEENA
Furthermore, UD Mobile Workshop
provides you with comprehensive fuel
brings basic services right to our
and driving behaviour consultancy
ud-trucks-middle-east
UD Trucks offers a full range of options for fleets through the highly versatile medium-duty Croner and heavy-duty Quester (pictured) trucks. These are backed up by an extensive suite of services.
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87
Volvo Trucks Volvo Trucks arrived in the Middle
technology whilst enhancing
and fuel efficiency which is essential
East in the 1960s and the Volvo
customer’s productivity, allowing
for a successful business.
Group Middle East regional offices
them to increase uptime and
were opened on the 20 March,
optimise service and maintenance
with a number of service contracts
2006 in Jebel Ali, Dubai, UAE. Since
for the duty cycle. It has become
(blue, silver and gold), the benefits
then the new facility has helped in
a pioneer within the trucking
vary from scheduled maintenance
strengthening supplies of spare
industry by producing enhanced
by certified Volvo technicians to
parts, improve the competence
solutions which benefit both
100% uptime guaranteed. The
of its retailers and dealers.
drivers and fleet managers.
Volvo service contracts enable
The offices include a regional parts
Firstly, its range of Volvo trucks
Volvo Trucks provides customers
customers to keep on the road,
distribution centre and a regional
– the FMX, FH and FM – is highly
reduce downtime and thus total
competence development centre
advanced, offering a whole raft of
cost of ownership, while improving
to train dealers in optimal machine
innovative features to its clients.
operational control and boosting
usage and productivity through the
These include the ground-breaking
customers bottom line. In 2015, it
use of Volvo’s Dynafleet system, site
Volvo dynamic steering, which
also launched its comprehensive
simulations and Volvo simulators
delivers exceptional handling in all
driver development programme to
and other tools. Volvo Trucks has
operating conditions. Secondly,
further educate professional truck
cemented its position in the Middle
its I-Shift’s intelligent electronics
drivers in the Middle East. The
East’s construction and long haulage
constantly monitor factors like road
programme, which complies with
industry through consistently and
grade, speed, weight, and engine
EU directive results in safer drivers,
continuously driving progress and
load to help keep the truck in the
lower fuel costs and a reduction in
developing enhanced solutions that
most fuel-efficient gear possible.
environmental impact for businesses.
cater to both industry professionals
This technology allows drivers the
and drivers. It currently employs
safest, most efficient, informed
Egypt and other GCC countries
60 members of staff across the
and comfortable driving experience
are amongst the key territories
region with 35 dedicated staff
possible. Finally, its Dynafleet fleet
for Volvo Trucks. With major
management system can reduce
construction projects such as
Volvo Trucks Middle East include a
wear and tear whilst increasing
Dubai EXPO 2020 taking place
mix of pioneering the latest product
safety, and maintaining profitability
in the region, there will be a huge
The transport solutions offered by
The UAE, Saudi Arabia, Oman,
88
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demand for its construction and long-haul vehicles moving forward. Both its Long-Haul range (Volvo FH) and Construction range (Volvo FMX) are the most lucrative segments in the region. It is considered leaders in the heavy haulage segment where the Volvo FH accounts for approximately 70% of its sales. Having made an important contribution to development in the region, Volvo Trucks’ key benchmarks to date include the opening of a new CKD plant (AVI Arabian Vehicles & Trucks Industry Co. Ltd) in King Abdullah Economic City, Saudi Arabia in 2015. The plant is a joint venture between
that the truck can move off from
to costly standstills. Combining
Zahid Tractor and Volvo Group
standstill and transport a gross
crawler gears with a suitable rear
with an assembling capacity of
combination weight (GVW) of up
axle ratio that optimises engine revs
4,000 Trucks in one shift and
to 325t. Offering an entirely new
at high speeds, results in lower fuel
7,000 trucks in two shifts.
scope for trucks with automated
consumption on the highway. This
transmission, I-Shift with crawler
is a significant benefit to haulage
with crawler gears launched in
gears makes it possible to start from
firms doing this kind of work.
2016 and the updated automatic
a standstill in extreme situations,
transmission makes it possible to
meaning the driver can haul a
Trucks and is also a key concern
add up to two new crawler gears.
heavy load without worrying about
in the region with rising incidents
This means, among other things,
getting into situations that may lead
of accidents in the construction/
Secondly, its new I-Shift gearbox
Safety remains paramount to Volvo
Volvo Trucks’ Long-Haul (Volvo FH) and Construction ranges (Volvo FMX) cover the most popular segments in the region.
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89
Transport solutions offered by Volvo Trucks Middle East include a mix of pioneering the latest product technology whilst enhancing customer’s productivity, allowing them to increase uptime and optimise service and maintenance for the duty cycle.
long haul industry and on the roads.
Support and the superlative Volvo
customers with all the tools to
With safety also being a key focus
Dynamic Steering system.
succeed, not only when it comes
of the UAE’s Vision 2021 and the
In a rapidly changing and maturing
to the products, but also its truck
National Transformation program
Middle East market, its customers
parts, services and fleet monitoring
in Saudi Arabia, recent years have
are also increasingly aware of the
programmes, while supporting its
sen the company contribute to the
total cost of ownership rather
business partners and customers to
progress in road and fleet safety with
than the price of the truck alone
optimise uptime and productivity.
the launch of its industry-leading
and they want their business to
and advanced safety features for
be more efficient and profitable.
the Volvo FH, such as the Headway Support System, Lane Keeping
Volvo Trucks will continue to ensure that it provides its
Looking ahead Volvo Trucks expects to continue to grow in the construction segment and achieve significant market share in the region.
CONTACT Volvo Group Middle East FZE JAFZA South PO Box 261857 Dubai, United Arab Emirates Tel: +971 4 803 8595 Website: www.volvotrucks.com
SOCIAL MEDIA VolvoTrucksMiddleEast volvotrucksme VolvoTrucksME VolvoTrucks
The Arocs. Your Reliable Partner for Every Construction Transportation Task. Regardless of whether it is a rigid chassis, concrete mixer or heavy-duty tipper: The Mercedes-Benz Arocs provides an especially robust, resilient vehicle that is optimally prepared for use for any construction haulage challenge. Configure it now to suit your requirements and those of your project.
Services Renault Trucks – Used Trucks Center Spider Plus Construction Equipment Trading LLC
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93
Renault Trucks – Used Trucks Center The introduction of Renault Trucks
operating in Africa and the Middle
and fuel, under engine protection
International’s Used Trucks operation
East. These trucks are typically
and a roof beacon system, you can
in the Middle East – complete with a
three or four years old and within a
purchase the good as new trucks with
share in the manufacturer’s dedicated
respectable running range of up to
an extendable warranty and save a few
office in Jebel Ali – has given the
500,000km. Put together in France
dirhams and dollars in the process.
French company an opportunity to
in under three days, the trucks are
take on its Asian competition on their
refurbished to current specs suitable
conducted using recently used trucks
strongest USP, namely price. Now
for the local market applications.
that have been rigorously selected
customers can get their hands on
The used brand’s strength that is
and subjected to over 200-point
the newest T generation of trucks
the trucks can be downgraded to
inspections. Each conversion has
with Euro 3 engines as well as the
certify them at Euro 3 in our factory
been specifically studied by Renault
ruggedised versions set-up via
while being specially made robust
Trucks’ design and quality engineers.
refurbished used units from Europe.
for the Middle East and Africa.
The industrial manufacturing and
The T X-Road variants, for
quality control processes meet a
Renault Trucks’ factory in Bourg-en-
Used Trucks Factory conversions are
Bresse has been converted to handle
instance, are fitted with all the
level of requirements comparable to
the refurbishment of used trucks for
range’s trimmings including steel
those applied in the manufacture of
markets such as the Middle East and
bumpers, strengthened cab access
new vehicles. Consequently, this has
it is now running at full speed with
and protective grilles mounted over
enabled Renault Trucks International
500 trucks transformed in 2020.
the headlamps. Typically, the trucks
to initially offer a minimum six
The last two years have seen the
are also fitted with the fuel-saving
months and international driveline
introduction of both the X-Road and
optidriver transmission (almost
warranty. So a customer that
X-Port haulers into the region. A third
every truck sold in Europe is fitted
drives from Bahrain and Dubai (for
truck, the T X- 64 launched early this
with the automatic transmission).
example) has support under warranty
year with the French truck-maker
at each of the local importers.
to compete with Chinese players
Refurbished and reinforced for the region
furthermore launched with a one
in Africa and the Middle East.
Add a fine selection of features and
year or one hundred and twenty
options including added fuel tanks and
thousand kilometres warranty. This
rigorous industrial processes and is
hydraulics for tippers and trailer roles,
has subsequently been improved
specifically intended for customers
reinforced filtration for local conditions
with the launch of the X-64 with
recently openly declaring it wants
The vehicles are converted using
The flagship T X-Road trucks
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The Used Trucks Center has been established to provide regional coverage and oversee local support from its base in Dubai.
ground clearance makes it ideal for light construction, logistic or petroleum transportation. With a change of stringers, suspensions, axles and conversion of the power train, the Renault Trucks T X-64 includes over 50% of new original parts. Its T cab meanwhile maximises the driver’s comfort. It is fitted with a new ultra-robust reinforced 6x4 300 mm chassis with a three-axle profile, allowing a load of 8 tons on the front axle and 26 tons on the rear. For optimum driving comfort and perfect control of the vehicle in any situation, the Renault Trucks T X-64 is fitted with an Optidriver robotised gearbox with off-
Renault simultaneously launching a
GCC – the new T X-64, for instance,
new 24 months warranty programme
has explicitly been prepared for the
combined with a 24 months service
region’s markets, with its reinforced
Euro VI converted into Euro III, the
contract on the X-Port, X-Road
chassis and other specifications.
Renault Trucks T X-64 guarantees
and X-64 to emphasise on the
The option of hub reduction allows
the highest pollution control level
Total Cost of Ownership (TCO) and
drivers to operate either on-road
as applied in Africa and the Middle
quality of its Used Renault trucks.
on rough conditions, making the T
East. The Used Trucks Factory
X-64 ideal for tackling the region’s
operators begin the conversion
most challenging terrain. Its high
by dismantling and recycling the
Renault Trucks’ Export models have been in high demand in the
The T X-Road models are fitted with all the range’s major features including steel bumpers, strengthened cab access and protective grilles mounted over the headlamps.
road mode and manual acceleration. Based on a Renault Trucks T
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95
Renault Trucks has worked hard behind the scenes to ensure that fleets can see the virtues of going for the used alternative if a new truck doesn’t fit their current financial or operational requirements.
Euro VI components (silencers and
sales and can even now offer fleets
AdBlue components) before installing
access to Renault-backed financing
CONTACT
the Euro III parts. As with new
as they can for the new trucks.
Renault Trucks Middle East –
engines, this conversion is certified
Distributors are also playing a
by an external body and guarantees
crucial part of the operation with
the original power and torque.
the Renault Trucks International
Used Truck Centre S-1022, JAFZA South
ensuring that cross-border fleets can
PO Box 261857, JAFZA
Accessible, region-wide support
get access to support throughout
Dubai, United Arab Emirates
Renault Trucks International has
the region. They are also tasked in
been working behind the scenes to
ensuring that services under warranty
ensure that fleets can see the virtues
are delivered to the same standards
of going for the used alternative if a
wherever the fleet or vehicle is.
new truck doesn’t fit their current
While the focus is on the
Website: www.renault-trucks.com
SOCIAL MEDIA renaulttrucksmiddleeast
financial or operational requirements.
refurbished T Range trucks, the
renaulttrucksmiddleeast
This has enabled it and its dealers to
company can also offer other used
be more aggressive with their used
vehicles in the Renault stable.
renault-trucks-middleeast
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Spider Plus Construction Equipment Trading LLC Spider Plus was formed after
safety, our cranes ensure optimum
in lifting heavy cargo. The straight
separating from parent company
performance on the worksite.
boom design is portable and compact
Orientals Specialist Lifting. Drawing
Whether truck-mounted or stand
when in the travelling position but
on a decade of vacuum lifter and
alone such as the mini crawler
stretches out long in operation. It can
mini crane experience has allowed
cranes, UNIC cranes are made of
handle lifts in high places as well as
for a rapid growth. The company
high quality Japanese high tensile
below ground level, with its excellent
philosophy of safety, integrity and
steel. All products are produced
reach and winch mechanism allowing
customer satisfaction has quickly fed
under strict quality and production
maximum use of truck space. Being
spider Plus to become the leading
controls from the factory. All
a straight boom provides for a safer
solutions provider within the glass
finished products are under-go rigid
handling of cargo through more
lifting mini cranes and equipment
inspections before shipment.
accurate placement of loads, lifting
training market. Our fleet is one of the largest of its kind in the Middle East. With the expertise we have with
The hoist winch and long telescopic
straight up and down
boom along with excellent hydraulic
for precision loading
components are behind the
in narrow spaces.
the UNIC Spider Cranes we are
performance of UNIC
Another advantage is
carrying this over by partnering with
cranes which
the unlimited range of
the Trucking Professionals with our
function
rotation. Continuous
UNIC Truck Mounted Cranes. UNIC
extremely
Cranes are renowned for their mobility,
well
rugged reliability and high productivity. Mounted on heavy, medium and light
360-degrees cannot be matched by the limited rotation of the knuckle boom design. UNIC straight boom wire rope cranes match the task and come in a wide range of capacities from
duty trucks, these
3ton to 10 ton, with
compact straight
a specific boom
boom telescopic
lengths to achieve
cranes are the crane
and surpass the
of choice in Japan.
lifting task at hand.
Manufactured to the highest standard in design, durability and
You get precise high-lift placement and safe operation. Higher
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Given the choice, operators will always prefer the straight boom crane with a winch for easy operation.
performance at lower depths, handle
from low to high to permit maximum
trucks. Construction, transporting
heavy loads in deep hole jobs with
control during operation even n
materials and scaffolding to, from and
accuracy and stability. Tight places
the most challenging situations.
around the worksite are made easy.
are right places in any operating
This is very evident with the ratio
Some prefabricated concrete casters
situation. Strong steel cable means
of straight boom trucks among
reduce use for cranes, in that the lager
extra dependability and safety.
the road side rental trucks.
truck cranes can lift from fabrication yards, transport to site and install as
Given the choice, operators will always prefer the straight boom
Unic truck crane applications
crane with a winch for easy operation.
The UNIC Straight Boom design is a
Dedicated control levers permit the
work horse in major industries needing
mounted cranes are very highly
easy operation, elevation, extension
transportation for lifting and glass,
versatile and are not affected by the
and slewing of the boom and winch
concrete, steel and machine parts,
truck ban imposed at certain times
operation. They also control speed
removing the need for dedicated
and certain locations unlike mobile
required, saving money and time. According to Spider Plus, truck-
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99
The UNIC Straight Boom design is a work horse in major industries needing transportation for lifting and glass, concrete, steel and machine parts, removing the need for dedicated trucks.
Joe Duffy, Executive Manager, Spider Plus
cranes: “Add value to your truck fleet
transportation of road repair materials,
with the UNIC straight-boom wire
equipment hauling and removal of
CONTACT
rope truck cranes from Spider Plus.”
damaged cars and debris caused
Spider Plus Construction
by traffic accidents. Other uses
Equipment Trading LLC
Applications include:
include: Electrical work, transport
Landscaping, handling and placing
and installation of utility poles; iron
Warehouse 17, Alserkal Complex
plants, large stones, fountains, lawn
and steel production; and assembly
Dubai Investment Park 1
installation, lumber, delivery of logs
of manufactured products. With the
at site, and other related machinery.
market increasingly concerned with
It is also suitable for railroad work,
handling waste, UNIC can be deployed
Tel: +971 4 881 7775
track transportation, maintenance
on recycle and salvage transport, as
E-mail: info@spiderplus.ae
and placement and is and able
well as the lifting of large machine
addition to highway maintenance,
recycle parts and heavy scraps.
Website: www.spiderplus.ae
Dubai, United Arab Emirates
Index Al Futtaim – HINO
42
Al Naboodah – Swaidan Trading
46
Apollo Tyres Middle East (ATME)
20
Continental
24
Creation Heavy Equipment Trading
28
Daimler
50
Hyundai Motor Company
54
Hyva Middle East and Africa
58
Isuzu – Genavco LLC
62
JASPA
32
MAN Truck & Bus Middle East FZE
66
Mercedes-Benz Vans MENA
70
Renault Trucks Middle East
74
Renault Trucks – Used Trucks Center
92
Scania
78
Spider Plus Construction Equipment Trading LLC
96
UD Trucks MEENA
82
Valvoline
36
Volvo
86
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The publisher of this magazine has made every effort to ensure the content is accurate on the date of publication. The opinions and views expressed in the articles do not necessarily reflect the publisher and editor. The published material, adverts, editorials and all other content are published in good faith. No part of this publication or any part of the contents thereof may be reproduced, stored or transmitted in any form without the permission of the publisher in writing. Publication licensed by Dubai Development Authority to CPI Trade Publishing FZ LLC. Printed by Printwell Printing Press LLC. CPI Trade Media. PO Box 13700, Dubai, UAE. +971 4 375 5470 cpitrademedia.com A supplement of Truck&Fleet Middle East. © Copyright 2021. All rights reserved.
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