Spa Focus
24
The importance of staff wellbeing As the spa industry starts reopening globally, we are all faced with the same challenges as we navigate our way through the ‘new abnormal’, writes MARISA DIMITRIADIS.
A
key issue in the running of any spa business that is often overlooked, is the wellbeing of your staff. This is a critical business responsibility which deserves careful thought and execution. As an owner or manager, you have experienced the challenges of implementing new protocols and trying to keep your space virus free. Imagine for a moment how this new work environment and the added responsibilities may be affecting the wellbeing of your
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staff. It is understandable that you all feel completely overwhelmed with the added workload and pressure. Let’s start off with defining the word wellbeing. Wikipedia defines wellbeing or wellness as the condition of an individual or group. It states: ‘Wellness refers to diverse and interconnected dimensions of physical, mental, and social wellbeing that extend beyond the traditional definition of health’. Why is this so important in your business? If you were to conduct a survey to ascertain
the way the general public has been feeling since the onset of the COVID-19 pandemic, you would encounter words such as – stressed, traumatised, afraid, anxious and worried, to name but a few. It is highly unlikely that you will hear anyone say they’re feeling energised, wonderful, elated and fantastic. The reality is that we are dealing with a mentally fragile workforce.
Energy transference In our industry, more so than any other, we rely on energy transference to complete the
