Determinants of Value: Patients’ Perspective ◾ 47
References AHRQ, 2014, October. “Timeliness: National Healthcare Disparities Report, 2011.” Agency for Healthcare Research and Quality, Rockville, MD. http://archive. ahrg.gov/research/findings/nhgrdr/nhdr11/chap4.html Agency for Healthcare Research and Quality, AHRQ, 2016, July. “Care Coordination.” Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrd.gov/professionals/prevention-chroniccare/improve/coordinati on/index.html Annual Meeting of the American Academy of Orthopaedic Surgeons (AAOS), 2016. “Physician Empathy a Key Driver of Patient Satisfaction.” Orlando, FL, 41. American Society of Internal Medicine (ASIM), 1990. America’s Health Care System Strangling in Red Tape. https://www.acponline.org/acp_policy/policies/hass le_factor_americas_health_care_ system_in_red_tape_1990.pdf ASIMhhh Bloustein, E., 1967. “Privacy as an Aspect of Human Dignity: An Answer to Dean Prosser.” New York Law Review 39:34. Boudreau, R.M., McNally, C., Rensing, E.M., and Campbell, M.K., 2004, January– February. “Improving the Timeliness of Written Patient Notification of Mammography Results by Mammography Centers.” The Breast Journal 10(1): 10–19. Epstein, A. M., 2009. “Revisiting Readmissions—Changing the Incentives for Shared Accountability.” The New England Journal of Medicine 360: 1457–1459. Feeley, T. W., 2016. “Why Value in Health Care Is the Target.” NEJM Catalyst. https:// catalyst.nejm.org/why-value-in-health-care-is-the-target/ Fried, C., 1968. “Privacy.” Yale Law Journal 77: 475–493. Gavison, R., 1980. “Privacy and the Limits of the Law.” Yale Law Journal 89: 421–471. Houck, P.M. and Bratzler, D., 2005, April. “Administration of First Hospital Antibiotics for Community Acquired Pneumonia: Does Timeliness Affect Outcomes?” Current Opinion in Infectious Diseases 18(2): 151–156. Institute of Medicine., 2006. Performance Measurement: Accelerating Improvement. Washington, DC: National Academies Press. Jerant, A.F., von Friederichs-Fitzwater, M.M. and Moore, M., 2005. “Patients’ Perceived Barriers to Active Self-management of Chronic Conditions.” Patient Education and Counseling 57: 300–307. Keckley, P., 2015. “The Meaning of ‘Value’ in Health Care.” The Health Care Blog. http://thehealthcareblog.com/blog/2015/12/03/the-meaning-of-value-in-health -care/ Kinchen, K.S., Sadler, J., Fink, N., Brookmeyer, R., Klag, M.J., Levey, A.S., and Powe, N.R., 2002, September 17. “The Timing of Specialist Evaluation in Chronic Kidney Disease and Mortality.” Annals of Internal Medicine 137(6): 479–486. Kodjak, A., 2016. “Hassle of Being a Patient Can Turn into a Crisis Without Sick Leave.” Shots—Health News from NPR. https://www.npr.org/sections/health shots/2016/07/11/484960907/hassle-of-being-a-patient-can-turn-into-a-crisis Without-sick-leave