Systems design for holistic healthcare in Hong Kong

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INNOVATION MODEL 🎯 Finding areas for innovation, project inquiry

At this stage of my FMP, I was at a point of converging. The start of the sprint involved looking at an innovation funnel that could help me identify areas for feasibility, viability and desirability. These are the questions I aim to answer by the end of the innovation sprint.

How can I receive funding if this is a nonprofit project?

How much digitalisation should I limit in order to still make it usable for extreme users?

TECH (FEASIBILITY) Where would I get the backend support in developing a telemedicine service? Is the technology behind algorithms in habit tracking safe and secure?

HOLISTIC HEALTHCARE IN HONG KONG

Which sponsorships or grant schemes would I be most eligible for?

Would this be a fully government-led initiative?

Are my values profitable?

How much digitalisation should I limit in order to still make it usable for extreme users?

Design thinking is great at making products and services desirable and usable, but not necessarily feasible nor viable. Before testing, I planned out ways to fulfil all domains before prototyping even further.

BUSINESS (VIABILITY)

How can I implement a culturalbehavioural change of this extent?

Do people see self resilience as a motivator, or a true determinant of social health?

Does being health conscious = wanting to be self resilient?

VALUES (DESIRABILITY)


Turn static files into dynamic content formats.

Create a flipbook

Articles inside

End of sprint feedback

8min
pages 114-119

Future development

2min
pages 112-113

Service viability testing

0
pages 110-111

Marketing strategy

0
page 106

Advertising channels

0
page 107

Wireframes

2min
pages 102-103

Design process

0
page 101

Visual identity

1min
pages 94-95

eHealth app

1min
pages 86-87

Service definition canvas

0
page 85

Value proposition

0
page 80

Service initiative prototype

1min
pages 78-79

End of sprint feedback

1min
pages 76-77

Education

1min
pages 68-69

Extreme user testing

0
page 73

Goal tracking

1min
pages 66-67

New queue experience

1min
pages 64-65

Competitor benchmarking

3min
pages 60-61

Cultural benchmarking

1min
pages 56-57

Innovation model

1min
page 55

End of sprint feedback

1min
pages 52-53

Concept modelling

0
pages 40-41

User cognitive walkthrough

2min
pages 46-47

Journey map

1min
pages 32-33

Hong Kong healthcare

1min
page 18

Empathy maps

0
pages 30-31

Storytelling interviews

2min
pages 24-25

Empathy interviews

2min
pages 26-27

Patient-centred design

1min
pages 22-23

Research plan

1min
page 15

Cultural canvas

0
page 13

Empathy tools

0
page 12

How it all began

1min
page 7

Knowledge scoping

0
page 11

Themes clustering

0
page 10

Exploring gamification

2min
pages 8-9

End of sprint feedback

1min
pages 16-17
Issuu converts static files into: digital portfolios, online yearbooks, online catalogs, digital photo albums and more. Sign up and create your flipbook.