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EXTREME USER TESTING 🧪 How to cater solution towards the elderly or less tech savvy demographic
TESTING & FEEDBACK
In being inclusive, I have to also consider extreme users such as the elderly or less tech-savvy. Alternative solutions to my prototype include: 🌟
Broadcasting Clubhouse podcasts to a waiting room (mimic a radio listening experience) for learning
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Whatsapp integration: making use existing technologies and apps for queue management
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Promoting community events to interact in real life, and not just limited to the digital space
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Whatsapp is easy to use and feasible
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Likes the sound of learning activities to make queue time more bearable
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Wants to be able to find social events without using tech
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Doesn’t own insurance so incentives irrelevant
MY GRANDPA 76 years old Relies mostly on public healthcare Pain points: accessibility
