Systems design for holistic healthcare in Hong Kong

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END OF SPRINT FEEDBACK 🌙

Taking on such an ambitious project meant there were time constraints I had to face. I struggled to condense my pitch in a way that was sufficiently informative of my findings from the second sprint, as well as my new insights from this current sprint. The feedback I received also provoked me to truly take a step back and converge as I would in the double diamond. Diverging/converging was definitely one of the most significant lessons of this period.

PERSONAL REFLECTION

The innovation sprint enabled me to try out new lenses of thinking I hadn’t implemented in my previous sprint. It pushed me to think even further outside of the box to emphasise uniqueness in my solution. Perhaps also the most challenging sprint yet, it was difficult to wrap my head around all the new concepts we were introduced such as distributed and systemic design.

Although the progress made throughout this sprint was definitely less than the second, I also found it the most insightful. It established a great start towards the final sprint, as long as I would fulfil all the preparation ahead of time.

WHAT I DID WELL >

NEXT STEPS >

✓ Fulfilled a variety of different innovation lenses in my project system

❏ More testing!

✓ Adapted sprint learnings to reiterate project in a progressive way ✓ Conducted initial testing as a step before prototyping even further

❏ Prototyping even further to start enabling a brand to emerge ❏ Scale down project with more feasibility ❏ Look back at problem + audience with more clarity


Turn static files into dynamic content formats.

Create a flipbook

Articles inside

End of sprint feedback

8min
pages 114-119

Future development

2min
pages 112-113

Service viability testing

0
pages 110-111

Marketing strategy

0
page 106

Advertising channels

0
page 107

Wireframes

2min
pages 102-103

Design process

0
page 101

Visual identity

1min
pages 94-95

eHealth app

1min
pages 86-87

Service definition canvas

0
page 85

Value proposition

0
page 80

Service initiative prototype

1min
pages 78-79

End of sprint feedback

1min
pages 76-77

Education

1min
pages 68-69

Extreme user testing

0
page 73

Goal tracking

1min
pages 66-67

New queue experience

1min
pages 64-65

Competitor benchmarking

3min
pages 60-61

Cultural benchmarking

1min
pages 56-57

Innovation model

1min
page 55

End of sprint feedback

1min
pages 52-53

Concept modelling

0
pages 40-41

User cognitive walkthrough

2min
pages 46-47

Journey map

1min
pages 32-33

Hong Kong healthcare

1min
page 18

Empathy maps

0
pages 30-31

Storytelling interviews

2min
pages 24-25

Empathy interviews

2min
pages 26-27

Patient-centred design

1min
pages 22-23

Research plan

1min
page 15

Cultural canvas

0
page 13

Empathy tools

0
page 12

How it all began

1min
page 7

Knowledge scoping

0
page 11

Themes clustering

0
page 10

Exploring gamification

2min
pages 8-9

End of sprint feedback

1min
pages 16-17
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